account manager (english-speaking) Jobs in Istanbul

account manager (english-speaking)

almanca call center satiş danişmani Jobs in Istanbul

almanca call center satiş danişmani

almanca müşteri temsilcisi Jobs in Istanbul

almanca müşteri temsilcisi

customer admin & billing specialist Jobs in Istanbul

customer admin & billing specialist

customer care representative Jobs in Istanbul

customer care representative

customer manager arabic speaking

<div><div>At Dow, we believe in putting people first and we&rsquo;re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.</div><div></div><div><br>
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We&rsquo;re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you&rsquo;re looking for a challenge and meaningful role, you&rsquo;re in the right place.<br>
<br>
Dow (NYSE: DOW) is one of the world&rsquo;s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting <div>www.dow.com</div>.</div><div></div><div>
About you and this role</div><div></div><div>
Dow is seeking an Arabic speaking Customer Manager to oversee and grow a portfolio of medium to large accounts of moderate complexity&mdash;starting with maintenance and progressing toward growth in alignment with the sales and marketing strategy.</div><div><br>
This role covers the Middle East, Africa, and Turkey (MEAT) region and focuses on water-based emulsion polymers and additives used in textiles, non-wovens, and adhesives applications. You will be responsible for managing customer relationships end-to-end, developing and executing account and territory plans, and coordinating cross-functional resources to deliver volume, value, and an exceptional customer experience.</div><div><br>
Additionally, you will serve as a member of the Acrylics EMEA MMT, representing MEAT-related projects and priorities within the regional strategy.</div><div><br>
Location: Istanbul, T&uuml;rkiye<br>
Please apply only if you speak Arabic!</div><div></div><div>
Responsibilities</div><div></div><ul><li><div>
Manage an account portfolio; build, execute and continuously refine account plans and the regional territory plan.</div></li><li><div>
Lead and coordinate customer relationships, uncovering needs and shaping differentiated value propositions; identify and pursue cross&#8209;business growth opportunities.</div></li><li><div>
Develop and execute the sales/marketing plan to deliver volume and value targets.</div></li><li><div>
Collect and leverage market intelligence (customers, channels, competitors, applications) to shape pricing, portfolio, and growth bets.</div></li><li><div>
Lead negotiations (price, terms, contracts) and implement price changes in line with business guidance.</div></li><li><div>
Collaborate cross&#8209;functionally (Customer Service, Supply Chain, TS&amp;D, Marketing, Finance/Credit, Legal) to improve CX and resolve issues quickly.</div></li><li><div>
Use core commercial tools at expert level: CRM, SmartPrice, DSR, and CMT for pipeline, pricing and performance management.</div></li><li><div>
Deliver growth, including cross&#8209;business opportunities and new applications.</div></li><li><div>
Represent MEAT in the Acrylics EMEA MMT, ensuring regional priorities and projects are visible and sequenced appropriately.</div></li></ul><div></div><div>
Qualifications</div><div></div><ul><li><div>
Bachelor&rsquo;s degree required; Chemical discipline a plus.</div></li><li><div>
5+ years of relevant B2B sales/account management experience (chemicals, materials or adjacent industrial sectors preferred).</div></li><li><div>
Proven success managing mid&#8209;to&#8209;large accounts and delivering growth.</div></li><li><div>
Fluency in Turkish, English, and Arabic is required.</div></li></ul><div></div><div>
Your Skills</div><div></div><ul><li><div>
High self&#8209;initiative and strong project management; able to run multiple customer initiatives in parallel.</div></li><li><div>
Customer &amp; market orientation with a strong bias toward value creation and solution selling.</div></li><li><div>
Collaborative team worker &amp; builder across functions and geographies; effective influencer with executive presence.</div></li><li><div>
Strategic thinker, problem solver, result &amp; action&#8209;oriented.</div></li><li><div>
Advanced negotiation and account planning skills.</div></li><li><div>
Commercial excellence tools: expert use of CRM, SmartPrice, DSR, and CMT.</div></li><li><div>
Technical curiosity in water&#8209;based emulsion polymers and additives for textiles, non&#8209;wovens and adhesives.</div></li></ul><div></div><div>
Additional notes</div><div></div><div>
No Relocation/Visa sponsorship is aligned with this role.</div><div></div><div>
Benefits &ndash; What Dow offers you</div><div></div><div>
We invest in you.</div><div><br>
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.</div><div>
Here are just a few highlights of what you would be offered as a Dow employee:</div><ul><li>
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.</li><li>
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.</li><li>
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.<ul><li>
Employee stock purchase programs (availability varies depending on location).</li></ul></li><li>
Student Debt Retirement Savings Match Program (U.S. only).<ul><li>
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees&rsquo; Savings Plan (401(k)), helping employees reach the Company match.</li></ul></li><li>
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.</li><li>
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.</li><li>
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.</li><li>
Competitive yearly vacation allowance.</li><li>
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).</li><li>
Paid time off to care for family members who are sick or injured.</li><li>
Paid time off to support volunteering and Employee Resource Group&rsquo;s (ERG) participation.</li><li>
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.</li><li>
On-site fitness facilities to help stay healthy and active (availability varies depending on location).</li><li>
Employee discounts for online shopping, cinema tickets, gym memberships and more.</li><li>
Additionally, some of our locations might offer:<ul><li>
Transportation allowance (availability varies depending on location)</li><li>
Meal subsidiaries/vouchers (availability varies depending on location)</li><li>
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)</li></ul></li></ul><div></div><div>
Join our team, we can make a difference together.</div><div></div><div>
About Dow<br>
Dow (NYSE: DOW) is one of the world&rsquo;s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting <div>www.dow.com</div>.</div><div></div><div>
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on <div>www.dow.com</div>.</div></div><div></div>

Customer Manager - Arabic speaking

Medireve

<p><b>Patient Coordinator (Arabic, French, German)</b></p><p>We're Hiring: German, Arabic, and French Speaking Patient Coordinator in the Health Tourism Sector</p><p>Location: Istanbul, Turkiye</p><p>Type: Full-time | Office &amp; Hybrid Options Available</p><p>Medireve is a leading health tourism company based in Istanbul, specializing in hair transplants, dental treatments, and plastic surgery. We proudly serve international clients, particularly from the USA, Canada, Australia, and Europe, providing high-quality medical services in collaboration with experienced professionals.</p><p>We are currently looking for a dynamic and results-driven <b>Sales Representative</b> who is fluent in <b>English, German, Arabic, or French</b> &mdash; proficiency in <b>any one of these languages</b> at a native level is sufficient. The ideal candidate will engage with international leads, manage the patient journey, and convert inquiries into satisfied customers.</p><p>&#9989; Key Responsibilities:</p><p>Communicate effectively with potential clients across different time zones</p><p>Provide detailed consultations and follow-up with leads via phone, email, and social media</p><p>Convert warm leads into sales with a high focus on customer satisfaction</p><p>Guide patients through the entire treatment process, especially in hair transplant procedures</p><p>Maintain regular contact with patients before, during, and after their procedures</p><p>Collaborate with the medical and marketing teams to optimize the patient experience</p><p>Requirements:</p><p>Fluent in English, German, Arabic, or French (native or near-native level)</p><p>Ability to communicate in Turkish is a significant plus +, especially when coordinating with local medical teams and operations staff</p><p>Experience with Meta Business Suite and managing leads from social media platforms</p><p>Quick to respond to leads coming from platforms like Instagram, Facebook, WhatsApp, etc.</p><p>Preferably has experience in the health tourism industry</p><p>Solid understanding of hair transplant treatment processes is a strong plus</p><p>Strong background in customer relations and sales</p><p>Team player with excellent communication and persuasion skills</p><p>Willing to work flexible hours according to the time zones of the target markets (especially North America &amp; Europe)</p><p>Able to adapt to both in-office and hybrid work environments</p><p>If you are passionate about delivering exceptional patient experiences, working in a fast-paced international environment, and being part of a growing company in the health tourism field &mdash; we&rsquo;d love to hear from you.</p><p>You can apply via Linkedin and also send your CV and a short cover letter to this mail: yasmine@medireve.com</p><p>Job Type: Full-time</p>

Patient Coordinator (Arabic, French, German)

Roka Group

<p><b>Account Manager (Conversion / Retention) &ndash; International Finance</b></p><p><b>Location:</b> Maslak, Istanbul<br/><b>Job Type:</b> Full-time<br/><b>Salary:</b> 950&ndash;1100 USD + Bonus (Approx. 45,000&ndash;50,000 TL/month)</p><p><b>About the Company</b></p><p>Roka Recruit is an Istanbul-based HR firm providing recruitment services to companies in the international finance sector. We are seeking an English-speaking <b>Account Manager</b> to support overseas clients with account opening processes and investment consultancy.</p><p><b>Job Responsibilities</b></p><ul><li>Assist international clients with account opening procedures (Conversion)</li><li>Provide investment consultancy and manage existing clients&rsquo; financial accounts (Retention)</li><li>Maintain high customer satisfaction levels</li><li>Build strong, professional, and solution-oriented customer relationships</li></ul><p><b>Qualifications</b></p><ul><li>Strong English communication skills</li><li>Customer-oriented mindset with effective problem-solving abilities</li><li>Excellent interpersonal and teamwork skills</li><li>Analytical thinking and ability to understand financial processes</li></ul><p><b>What We Offer</b></p><ul><li>Young and dynamic work environment</li><li>Career growth opportunities in an international company</li><li>Online financial training programs</li><li>Language development opportunities</li><li>Comprehensive job training</li></ul><p><b>Work Schedule</b></p><ul><li>Monday to Friday</li><li>09:00 &ndash; 18:00</li><li>Office-based (Maslak)or(Edirnekap&#305;)</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Maa&#351;: 45.000,00TRY - 50.000,00TRY ayl&#305;k</p>

Account Manager (English-Speaking)

<div><h2 class="jobSectionHeader"><b>The Opportunity - General Manager - Turkey</b></h2>
<p><b>About the Role</b></p>
<p>
We&rsquo;re looking for a dynamic and strategic General Manager to lead JCB&rsquo;s operations in Turkey. Based in Istanbul, you&rsquo;ll play a pivotal role in driving growth, strengthening dealer partnerships, and building lasting relationships with key customers. This is an exciting opportunity to shape JCB&rsquo;s future in one of our most important markets.</p><br>
<p></p>
<p><b>
What Does This Role Involve Day to Day?</b></p>
<ul>
<li><b>Lead and Inspire: </b>Manage and mentor a motivated team, ensuring alignment with JCB&rsquo;s global strategy.</li>
<li><b>Drive Market Growth: </b>Identify new opportunities, expand market coverage, and support dealers in reaching ambitious targets.</li>
<li><b>Customer Engagement:</b> Build strong relationships with major customers and stakeholders, delivering tailored solutions such as finance options, buyback programs, and machine care packages.</li>
<li><b>Sales Performance:</b> Work closely with dealers to convert opportunities into confirmed orders and maintain high customer satisfaction.</li>
<li><b>Operational Oversight:</b> Oversee daily operations, manage dealer strategies, and ensure compliance with company policies and local regulations.</li>
<li><b>Financial Accountability: </b>Handle budgets, forecasts, and pricing strategies to maintain competitiveness and profitability.</li>
</ul>
<p><b>This Will Be Suited to You If</b></p>
<ul>
<li>You&rsquo;re a strategic thinker with a proven track record in business development and team leadership.</li>
<li>You have deep knowledge of the construction equipment industry and understand the Turkish market landscape.</li>
<li>You&rsquo;re results-driven, ready to take ownership and deliver growth.</li>
<li>You excel at building relationships, negotiating, and influencing at all levels.</li>
<li>You&rsquo;re fluent in English and Turkish, with strong communication and presentation skills.</li>
<li>You&rsquo;re comfortable working with CRM systems, Microsoft Office, and sales planning tools.</li></ul><br>
<p></p>
<p><b>
What happens next?</b></p>
<p><b>
</b></p><p>Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you&rsquo;ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team&rsquo;s interview followed by an in-person interview. We&rsquo;ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com</p>
<p><b>
We value diversity and welcome applications from candidates from all backgrounds.</b></p>
<p>
We&rsquo;re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.</p>
<p><b>
Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.</b></p></div>

General Manager - Turkey

DEVA Holding A.Ş.

<div>
 <p>
  DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  DEVA is seeking for a
  <strong>
   International Markets Area Manager;
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduates of Universities&rsquo; Business Administration, Economics, Engineering and similar departments
  </li>
  <li>
   Min. 1 year of export sales or account management experience, preferably, in pharmaceutical, FMCG or cosmetics sector
  </li>
  <li>
   Excellent command of written and spoken English plus any of the below languages is a must; Russian, German, French, Spanish, Arabic.
  </li>
  <li>
   Excellent interpersonal skills, positive attitude and sales oriented
  </li>
  <li>
   Advanced planning and organization skills
  </li>
  <li>
   No restriction for worldwide travel
  </li>
  <li>
   Military service must be completed for male candidate
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIBTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Setting annual sales targets and identifying production demands of countries and customers he/she is responsible for
  </li>
  <li>
   Ensuring realiation of sales targets in related markets
  </li>
  <li>
   Preparing periodical sales realization reports
  </li>
  <li>
   Meeting customer demands
  </li>
  <li>
   Mediating between customer and company departments and following up regulatory, quality, production and logistic processes
  </li>
  <li>
   Organizing visits to markets and customers he/she is responsible for providing market research
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
  </em>
 </p>
</div>


International Markets Area Manager

IGT Solutions

<div>
 <p>
  We are seeking a dedicated and customer-focused
  <strong>
   Customer Service Agent
  </strong>
  to join our support team. The ideal candidate will handle customer inquiries, provide support, and resolve issues effectively, ensuring an exceptional service experience for our Japanese-speaking customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Respond promptly and professionally to customer inquiries via phone, email, and chat in Japanese and English.
  </li>
  <li>
   Handle and resolve customer complaints or issues with a focus on customer satisfaction.
  </li>
  <li>
   Guide customers through troubleshooting steps and product usage.
  </li>
  <li>
   Maintain accurate records of customer interactions and transactions.
  </li>
  <li>
   Escalate complex issues to relevant departments when necessary.
  </li>
  <li>
   Adhere to service level agreements (SLAs) and quality standards.
  </li>
  <li>
   Continuously update knowledge of products, services, and customer service processes.
  </li>
 </ul>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Previous experience in a customer support or service role is preferred.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Ability to multitask, prioritise, and manage time effectively.
  </li>
  <li>
   Comfortable working with customer service software and CRM tools.
  </li>
  <li>
   Flexibility to work in shifts, including weekends and holidays, if required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  IGT Solutions provides equal employment opportunities to all individuals based on job related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.
 </p>
 <p>
 </p>
</div>


Customer Service Representative_Turkey

GoStudent

<div><p><b>The Role at a Snapshot</b></p>
<p>
Are you ready to be the driving force behind exceptional customer experiences? Join our dynamic team in Turkey and play a pivotal role in shaping the future of education! As a <b>Global Customer Care Manager at GoStudent</b>, you'll lead the charge in ensuring every student receives the support they need to excel. Work alongside a passionate team dedicated to revolutionizing learning and making a tangible impact on students' lives. Are you ready to empower success and be part of something extraordinary?</p>
<p><b>
Location</b><br>
Istanbul (hybrid)</p>
<p><b>
Your Role in Our Mission:</b></p>
<ul>
<li><b>Customer Support: </b>Offer top-tier assistance via live chat, emails, and invoice management. You'll communicate primarily in English, but also use our translation tools to help clients in markets like DACH, Spain, Italy, France, Poland, and the Netherlands.</li>
<li><b>Team Collaboration:</b> Work closely with our Global Customer Care Managers to deliver customer-friendly solutions tailored to the needs of each market.</li>
<li><b>Problem-Solving:</b> Tackle high-priority tasks, including managing teacher searches, session bookings, and other key organizational requests across all our supported regions.</li>
<li><b>Liaison: </b>Act as the bridge between our Customer Care team and our network of tutors to ensure smooth coordination and top-notch service.</li>
</ul>
<p><b>What will you bring:</b></p>
<ul>
<li><b>Customer Service Experience:</b> 2-5 years in the Customer Care field or inbound call center customer service department. Experience in translation or education is a plus.</li>
<li><b>Fluency in English (C1/C2)</b> &ndash; You can communicate naturally and effectively with English-speaking customers. Additional languages (Italian, German, French, Spanish, Polish, Dutch or Greek at B2 level or higher) are a major plus.</li>
<li><b>Tech Savvy</b> &ndash; Comfortable using CRM systems and translation tools. You adapt quickly to new technologies and software.</li>
<li><b>Strong Communication &amp; Customer Focus</b> &ndash; You understand customer needs quickly, communicate clearly, and approach every situation with empathy and professionalism.</li>
<li><b>Organization &amp; Initiative</b> &ndash; You work in a structured way, take ownership of tasks, contribute proactively, and remain calm even under pressure.</li></ul><br>
<p></p>
<p><b>
Our way to develop your full potential:</b></p>
<p></p>
<p></p><ul><li><b>Flexible &amp; focused working: </b>Benefit from our hybrid working model with <b>2-3 flexible days per week</b> and a <b>Meeting Free Friday</b> for undisturbed productivity.</li>
<li><b>We grow together:</b> Continue your career with clear development paths and our <b>Spark! Growth &amp; Development program</b>. Get access to 1000s of courses on <b>LinkedIn Learning</b>, our <b>Spark! Mentorship program</b> and monthly learning sessions. Take advantage of <b>30 free learning sessions</b> to experience GoStudent for yourself</li>
<li><b>Work Smart, Play Hard:</b> Our regular <b>team and office events</b> ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.</li>
<li><b>Strength through community:</b> Get involved in one of our <b>GoStudent Employee Resource Groups </b>(ERGs) and stand up for issues that are close to your heart.</li></ul><br>
<p></p>
<p>
</p><p><b>Openness Statement</b></p>
<p>
We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &quot;who we are&quot;!</p><br>
<p></p>
<p>
If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now!</p><p><br>
Please upload your CV in PDF format, preferably in English as DOC format may not be supported.</p><p><br>
Disclose Privacy &amp; Compliance Information</p></div><p></p>

Global Customer Care Manager (Istanbul) - English speaking

Explore 694+ Customer manager arabic speaking in Istanbul this November. Find roles across top companies and apply now to boost your career.