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customer manager

Mondelēz International

<div><div>Job Description
Are You Ready to Make It Happen at Mondel&#275;z International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will oversee credit management and/or cash collection activity. Working with the sales and finance functions, you will minimize overdues, and clear claims and deductions in an accurate and timely manner, monitoring and mitigating our risk and minimizing bad debt write-offs.
How you will contribute
You will:<ul><li>
Oversee customer credit risk management and effective customer collections (including defining collection strategies and worklists, new customer onboarding, ongoing credit assessments and risk category and credit limit maintenance)</li><li>
Adopt, communicate and enforce the global credit policy, building in-person relationships with major customers and the sales teams that support them</li><li>
Ensure the technical proficiency of the bill-to-cash staff and manage the team responsible for credit analysis and receivables collection including training and skills development</li><li>
Represent the company in professional credit groups and manage high-risk accounts and bankruptcies</li><li>
Ensure staff are aware of and compliant with legal issues pertaining to credit and collection activities</li></ul>
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:<ul><li>
Significant experience in credit and collection management or financial accounting</li><li>
A business perspective to the context of credit decisions</li><li>
Experience leading and developing a team</li><li>
Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs</li><li>
Great interpersonal, teamwork and communication skills</li><li>
Able to influence, negotiate and apply commercial acumen</li></ul>
More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications:
Job specific requirements:
Travel requirements:
Work schedule:
Relocation Support Available?
No Relocation support available
Business Unit Summary<div>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</div><div></div><div>
Our people make all the difference in our succes</div>
Mondel&#275;z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Credit &amp; Collections Management (BTC)
Customer Service &amp; Logistics</div></div>

Customer Finance Manager

Colgate-Palmolive

<div>
 No Relocation Assistance Offered
 
 
 Job Number #167399 - Istanbul, Turkey, Turkey
 
 
 
 Who We Are
 
 
 
 Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
 
 
 Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 
 
 Location: CP-Turkey, Istanbul
 
 
 Reporting Relationships:
 
 
 Reports to: Customer Development Group Manager
 
 
 Scope of Responsibility:
 
 
 The CD Manager (Perfumery Channel) is responsible for delivering net sales, volume, and market share targets for an account. The CD Manager is also responsible for establishing long term mutually beneficial relationships with Key Customers and effectively utilizing resources with a certain budget.
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Translate sales strategies into specific operational sales objectives (e.g., pricing, distribution, and share of shelf, volume, profitability, and market share) and other key performance indicators. KPI&rsquo;s include gross to net, margin, forecast accuracy, account inventory levels, out of stocks, and promotional performance.
 </li>
 <li>
 Ensure &ldquo;winning at the shelf&rdquo; is a top priority for the team, and that 5P tactics and demand marketing initiatives are executed with excellence at the point of sale.
 </li>
 <li>
 Influence customers to grow sales, improve service and identify efficiencies by utilizing new techniques, tools, and information systems.
 </li>
 <li>
 Arrange customer meetings on a regular basis to set tactical goals and future activities. Ensure goals are met by means of regular analysis, store checks and audits.
 </li>
 <li>
 Establish effective relationships with distributors to ensure fulfillment of customer&rsquo;s orders.
 </li>
 <li>
 Work with Retail Marketing to leverage trade spending and develop effective promotional and in-store programs that drive consumption off the shelf. Ensure efficient and effective use of promotional material and equipment.
 </li>
 <li>
 Conduct detailed analyses of trends (brand share, pricing, category sales, competitive products, and promotional activity) and gain customer and CP agreement for a business plan that balances the needs of the account and Colgate.
 </li>
 <li>
 Organize and provide effective management of sales representatives and merchandiser teams in accordance with Colgate-Palmolive procedures and policies.
 
 
 </li>
 </ul>
 Required Qualification:
 
 
 <ul>
 <li>
 Higher Education/College Degree
 </li>
 <li>
 Minimum 6 years of relevant experience
 </li>
 <li>
 Fluent in Turkish and English
 </li>
 <li>
 Negotiation, Analytical skills
 
 
 </li>
 </ul>
 
 Our Commitment to Inclusion
 
 
 
 Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
 
 
 
 Equal Opportunity Employer
 
 
 
 Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
 
 
 Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
 
 
</div>

Customer Development Manager

BSH Ev Aletleri Türkiye

<div>
 
 Tomorrow is our home.
 
 
 
 
 
 Find out how easily you can achieve this at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau, and Neff as well as our local brands, our focus truly is on innovation. And that doesn&rsquo;t just apply to our products and services but also drives the way in which we cooperate, exchange ideas, and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.
 
 
 
 
 
 
 Your Responsibilities
 
 
 
 /Lead the end-to-end customer experience strategy, ensuring satisfaction and loyalty across all touchpoints.
 
 
 /Continuously improve contact center processes, enhancing operational efficiency and service excellence.
 
 
 /Act as a trusted leader during critical moments, protecting and strengthening brand reputation.
 
 
 /Ensure compliance with consumer law and related regulations, building preventive risk management systems.
 
 
 /Inspire, develop, and lead high-performing teams with a customer-centric and results-driven culture.
 
 
 
 
 
 
 Your Profile
 
 
 
 /University degree in a relevant field, with at least 7 years of experience in customer relations/contact center management in the home appliances sector.
 
 
 /Proven track record in customer experience, service operations, and people leadership.
 
 
 /Strong knowledge of consumer law and ability to integrate compliance into operations.
 
 
 /Strategic thinker with excellent problem-solving and decision-making skills.
 
 
 /Advanced English proficiency, with outstanding communication and representation skills.
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare services
 
</div>

Customer Relationship Department Manager

TCL Electronics Türkiye

<div>
 
 
 After-Sales Manager
 
 
 
 
 
 
 We are looking for an
 
 After-Sales Manager
 
 to lead and oversee service operations for our
 
 TV, Soundbar, and related products
 
 . In this role, you will manage customer service processes, ensure smooth coordination with technicians and service centers, handle escalations, and drive customer satisfaction while maintaining high service standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead after-sales support operations, ensuring timely and effective service.
 </li>
 <li>
 Manage escalated customer inquiries, complaints, and service requests.
 </li>
 <li>
 Coordinate repairs, warranty claims, and spare parts management with service partners.
 </li>
 <li>
 Monitor KPIs, prepare service reports, and recommend process improvements.
 </li>
 <li>
 Guide and support service teams, ensuring adherence to company standards.
 </li>
 <li>
 Collaborate with sales teams, sharing insights on recurring product issues.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Degree in Electronics/Electrical Engineering or related field (preferred).
 </li>
 <li>
 5+ years&rsquo; experience in after-sales, service management, or TV repair support.
 </li>
 <li>
 Strong knowledge of MiniLED, LED, OLED &amp; Smart TV technologies.
 </li>
 <li>
 Proven leadership, communication, and problem-solving skills.
 </li>
 <li>
 Customer-focused mindset with strong organizational and reporting abilities.
 </li>
 </ul>
 
 
 
 
 📩 If you are a service-oriented leader passionate about technology and customer experience, we&rsquo;d love to hear from you!
 
</div>

Aftersales Manager

psd group

<div>
 
 
 Pricing &amp; Portfolio Strategy Manager- Istanbul &ndash; B2B contract role &ndash; 12 months
 
 
 
 
 
 
 For one of our clients, a global technology company in the payments industry, we are currently looking for an experienced Portfolio Management &amp; Pricing Manager to join a dynamic acquiring marketing division in Istanbul. This is a high-impact role focused on growing and managing an active customer base through data-driven strategies, targeted campaigns, and effective lifecycle management. This is a 12 months contract role.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Conduct market and competitive analysis to shape portfolio strategies.
 </li>
 <li>
 Identify and implement improvements across the customer lifecycle from onboarding to retention.
 </li>
 <li>
 Lead and deliver end-to-end portfolio projects, coordinating across business units.
 </li>
 <li>
 Develop, budget, and execute customer campaigns to boost engagement and profitability.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile:
 
 
 <ul>
 <li>
 Minimum 3 years of experience in portfolio management within banking, financial institutions, payment systems or fintech
 </li>
 <li>
 Turkish speaker with fluent English.
 </li>
 <li>
 Strong analytical skills, stakeholder management, and project leadership.
 </li>
 <li>
 Proficient in Microsoft Office and basic data tools (e.g., SAS, SQL).
 </li>
 <li>
 A degree in engineering or a related field is a plus.
 </li>
 </ul>
 
 
 
 
 If you are ready to take the next step in your career, please apply today and help drive the future of digital payments and customer engagement.
 
</div>

Pricing & Portfolio Strategy Manager

SoftwareOne

<div>Why SoftwareOne?<div> 
At SoftwareOne, we're not just about technology solutions; we're about people. We believe that diversity, equity, inclusion, and belonging are essential elements of our success. We strive to create an environment where every individual, regardless of their background or identity, feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to diversity and inclusion fuels our innovation, drives our growth, and ensures that we can better serve our clients and communities worldwide. #LI-IW1</div> 
 
The role 
<ul><li>
Collaborate in delivering integrated solutions for Identity and Access Management (IAM), Privileged Account Access, and Control.</li><li>
Ensure compliance with regulatory and quality standards while addressing customer needs.</li><li>
Manage the development, enhancement, and optimization of IAM solutions within customer environments.</li><li>
Provide ongoing support and troubleshooting for IAM-related requests and issues.</li><li>
Implement and maintain user authentication, authorization, and provisioning processes.</li><li>
Integrate and configure IAM solutions such as One Identity Manager, SailPoint, or Oracle Identity Manager.</li><li>
Work with Active Directory, LDAP, and Exchange for seamless identity management.</li><li>
Support REST/SOAP-based integrations and JSON-based data exchange.</li><li>
Conduct database management using MS SQL and Oracle PL/SQL.</li><li>
Lead IAM security best practices, ensuring secure identity governance and administration (IGA).</li></ul><div>
#LI-CK1</div> 
 
What we need to see from you 
<ul><li>
Bachelor&rsquo;s degree in Computer Engineering or a related field.</li><li>
Minimum 5 years of experience in IAM, IGA, or IDM solutions.</li><li>
Strong expertise in .Net and/or Java development.</li><li>
Solid understanding of object-oriented analysis, design, and programming (OOP).</li><li>
Hands-on experience with web-based technology installation and configuration.</li><li>
In-depth knowledge of Active Directory, LDAP, and Exchange organization.</li><li>
Strong proficiency in MS SQL, Oracle PL/SQL, and database design/administration.</li><li>
Experience integrating IAM solutions with REST, SOAP, and JSON APIs.</li><li>
Preferred experience with One Identity Manager, SailPoint, or Oracle Identity Manager.</li><li>
Fluent in English, with excellent communication skills.</li></ul>
 
Job Function 
 
Software &amp; Cloud</div>

Senior IDM/IAM Specialist

Esinagrow Danışmanlık

We are looking for a Jr.Account Manager for our global client in the entertainment and gaming industry, based in Istandul. This role will drive growth with key retail customers and strengthen the company&rsquo;s brand positioning in the market.Job Description<ul><li>Manage and grow business with assigned key customers in line with the company&rsquo;s strategy.</li><li>Support the Sales Manager in developing and executing customer/channel plans.</li><li>Lead new product listings and launches, ensuring strong in-store presence.</li><li>Build and maintain strong customer relationships through regular business reviews.</li><li>Monitor sales, stock, and payments while preparing accurate forecasts.</li><li>Execute promotional campaigns and identify new growth opportunities.</li><li>Track competitor activities and provide insights.</li><li>Visit stores to ensure effective execution of company products and promotions.</li></ul>Requirements<ul><li>University degree</li><li>Good command of English, both written and spoken.</li><li>5+ years of experience in the retail sector; FMCG, Gaming or Toy industry background preferred.</li><li>Strong analytical skills with basic financial knowledge.</li><li>Proficiency in MS Office (advanced Excel)</li><li>Strong team player, results-driven and dynamic.</li><li>Valid driver&rsquo;s license</li><li>No military obligation for male candidates.</li></ul>Please note that only shortlisted candidates will be contacted.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: ayl&#305;k en fazla 55.000,00TRY

Jr.Account Manager

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