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customer onboarding specialist

Foodics

<div>Who Are We❓ 
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. 
The Job in a Nutshell
We are currently seeking a talented and motivated Customer Onboarding Associate to join our team in Kuwait. As a Customer Onboarding Specialist, you will play a crucial role in empowering sellers by providing comprehensive training on our cutting-edge POS platform and guiding them through the seamless implementation and installation of our state-of-the-art devices..
What Will You Do❓<ul><li>
Project Ownership: Manage the end-to-end delivery of new client projects, ensuring all milestones are met with precision and speed.</li><li>
Menu &amp; System Configuration: Lead the technical setup, including custom menu configurations and platform tailoring to meet specific client business needs.</li><li>
Integration Management: Coordinate and execute the setup of third-party integrations, ensuring a seamless data flow between the customer&rsquo;s tech stack and our platform.</li><li>
The Focal Point: Serve as the primary point of contact for the customer during the onboarding phase, acting as the bridge between their requirements and our internal capabilities.</li><li>
Scheduling &amp; Coordination: Masterfully handle high-volume appointment scheduling for training sessions, discovery calls, and technical reviews.</li><li>
Journey to 100%: Track and drive adoption metrics, ensuring the customer isn't just &quot;set up,&quot; but is actively utilizing every feature relevant to their success.</li></ul>
What Are We Looking For❓<ul><li>
Service Delivery Excellence: A natural flair for hospitality and service; you don't just close tasks, you create positive experiences.</li><li>
High-Stakes Time Management: The ability to juggle multiple complex onboardings simultaneously without letting a single detail slip through the cracks.</li><li>
Task-Oriented Mindset: You are motivated by &quot;getting it done.&quot; You thrive on checklists, deadlines, and clear deliverables.</li><li>
Communication Mastery: You can translate &quot;tech-speak&quot; into plain English for customers while providing clear, actionable feedback to our internal teams.</li><li>
Collaborative Spirit: Comfortable working in the &quot;grey area&quot; between Customer Success and Professional Services to ensure a smooth handoff.</li></ul>
Who Will Excel❓<ul><li><ul><li>
Experience: 1-2 years in a customer-facing implementation, onboarding, or project management role.</li><li>
Tech Savvy: Familiarity with API integrations, SaaS configurations, and CRM tools.</li><li>
Organization: Proven track record of managing project timelines and meeting KPIs.</li></ul></li></ul>
What We Offer You❗
We believe you will love working at Foodics!<ul><li>
We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.</li><li>
We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul> 

Requirements</div>

Customer Onboarding Specialist

Business Bridge

About the jobAbout Sooq Select:Sooq Select is a newly launched Kuwait-based business discovery and digital growth platform designed to help local businesses improve their visibility and connect with more customers in the digital era.Our platform brings together business listings, promotional tools, offers &amp; discounts, events, and digital marketing solutions to support businesses in growing their presence and reaching the right audience.As a growing startup preparing for its official launch, we are building a dynamic team passionate about helping businesses succeed and shaping the future of local business discovery in Kuwait.We are currently expanding our field onboarding team for a structured digital initiative aimed at enhancing business visibility and professional online positioning across Kuwait.Job Description:This is a project-based field assignment, focused on onboarding businesses within a defined campaign period. It is ideal for confident, presentable, and performance-driven individuals who are comfortable meeting business owners directly.This role is suited for candidates looking for a focused, high-energy project with strong earning potential.1) The Detailed Role:As a Business Onboarding Executive, you will meet business owners across assigned areas and introduce them to a structured digital visibility platform.2) Key ResponsibilitiesVisit businesses within assigned territoriesConduct structured onboarding conversationsPresent digital visibility solutions professionallyHandle objections calmly and confidentlyCollect required business information accuratelySubmit daily onboarding reportsMaintain follow-ups with interested prospectsCoordinate with internal verification teamMeet or exceed daily onboarding targetsIdeal Candidate Profile:We are looking for individuals who:Have strong communication skills (Arabic &amp; English Very Good in Writing &amp; Speaking)Are confident speaking with business ownersMaintain professional appearanceAre target-driven and disciplinedCan handle rejection positivelyAre comfortable with field movementAre available for an intensive short-term campaign assignmentPrevious field experience is an advantage but not mandatory.Compensation Structure:We provide a balanced earning model designed to reward performance.✅ Basic SalaryFixed monthly base support for the project duration.✅ Transport AllowanceMonthly fuel support for field travel.✅ Mobile AllowanceCommunication allowance for business coordination.✅ Performance-Based Commission StructureA minimum daily onboarding target will be assigned.Commission eligibility begins once the minimum daily target is achieved.Every additional business onboarded beyond the daily target earns attractive commission.Extra incentives for consistent high performance throughout the campaign period.Structured Training Program (3&ndash;4 Days)All selected candidates will complete mandatory training before field deployment.Job Types: Part-time, Temporary, Contract Contract length: 1 monthPay: KD300.000 - KD1,000.000 per month

Merchant Acquisition/Business Onboarding/Sales Executive (Field Role)

Time Training Center

Job TitleEducation Sales Consultant (B2C / Retail Sales)LocationKuwaitCompanyEdoxi Training InstituteJob TypeFull-timeJob OverviewEdoxi Training Institute is looking for an enthusiastic Education Sales Consultant to guide students and professionals in selecting the right training programs and certifications. The role involves consultative sales, lead conversion, and student counseling to help individuals achieve their career goals.The ideal candidate is passionate about education, sales, and helping customers make informed decisions about their professional development.Key Responsibilities<ul><li>Respond to walk-in, online, and phone inquiries about training programs.</li><li>Provide course consultation and recommend suitable programs based on customer needs.</li><li>Convert leads into enrollments and achieve monthly sales targets.</li><li>Follow up with potential students via calls, emails, and messages.</li><li>Explain course benefits, certification value, schedules, and pricing.</li><li>Maintain customer data and sales activities in the CRM system.</li><li>Support marketing campaigns by contacting leads generated through ads and events.</li><li>Ensure excellent customer service and student experience.</li><li>Coordinate with the operations team for course scheduling and student onboarding.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business, Marketing, or related field.</li><li>1&ndash;3 years of experience in B2C sales, retail sales, or education counseling.</li><li>Strong communication and persuasion skills.</li><li>Ability to work in a target-driven sales environment.</li><li>Excellent interpersonal and customer service skills.</li><li>Fluent in English (Arabic is an advantage).</li></ul>Preferred Skills<ul><li>Experience in education sales, training institutes, or certification programs.</li><li>CRM or lead management system experience.</li><li>Ability to handle walk-in clients and online leads effectively.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have in B2C or retail sales?</li><li>Do you have experience in education, training, or course sales?</li><li>Are you currently located in Kuwait?</li></ul>

Education Sales Consultant(B2C/ Retail sales)

Halliburton

<div>
 We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.
 
 
 
 Job Duties
 
 
 
 Under general supervision:
 
 
 <ul>
 <li>
 Performs all phases of the rigging up and down of service line equipment on work locations both on and offshore.
 </li>
 <li>
 Provides the planning necessary for the job including equipment set up, well site direction, and customer related support activities.
 </li>
 <li>
 Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp.
 </li>
 <li>
 Mentors and trains lower level Service Operators and Operator Assistants in areas of expertise.
 </li>
 <li>
 Monitors instruments and performs necessary calculations to ensure quality of the data at the well.
 </li>
 <li>
 Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results.
 </li>
 <li>
 Checks and verifies equipment as per job plan, properly maintains equipment and completes all job documentation.
 </li>
 <li>
 Conducts pre- job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 The ability to perform basic mathematical calculations is required.
 
 
 
 Basic Reading Comprehension And Writing Skills Are Required.
 
 
 
 Skills are acquired through the completion of a high school diploma and 4+years of experience in oil field drilling activities, including 3+ years of underbalanced drilling and/or managed pressure drilling.
 
 
 Must have met the minimum competency requirements for Svc Specialist I-GBA.
 
 
 
 Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation
 
 .
 
 
 
 Location
 
 
 
 Yard 34, East Ahmadi, Ahmadi, Ahmadi, 61001, Kuwait
 
 
 
 Job Details
 
 
 
 
 Requisition Number:
 
 207045
 
 
 
 Experience Level:
 
 Experienced Hire
 
 
 
 Job Family:
 
 Operations
 
 
 
 Product Service Line:
 
 Testing and Subsea
 
 
 
 Full Time / Part Time:
 
 Full Time
 
 
 
 Additional Locations for this position:
 
 
 
 
 Compensation Information
 
 
 
 Compensation is competitive and commensurate with experience.
</div>

Service Specialist I-GBA

<div>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.<div><div><div><h2 class="jobSectionHeader">
Job Duties</h2></div><div>
Under general supervision:<ul><li>
Performs all phases of the rigging up and down of service line equipment on work locations both on and offshore.</li><li>
Provides the planning necessary for the job including equipment set up, well site direction, and customer related support activities.</li><li>
Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp.</li><li>
Mentors and trains lower level Service Operators and Operator Assistants in areas of expertise.</li><li>
Monitors instruments and performs necessary calculations to ensure quality of the data at the well.</li><li>
Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results.</li><li>
Checks and verifies equipment as per job plan, properly maintains equipment and completes all job documentation.</li><li>
Conducts pre- job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
The ability to perform basic mathematical calculations is required.
Basic reading comprehension and writing skills are required.
Skills are acquired through the completion of a high school diploma and 4+years of experience in oil field drilling activities, including 3+ years of underbalanced drilling and/or managed pressure drilling.
Must have met the minimum competency requirements for Svc Specialist I-GBA.</div></div></div>
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. 
Location
Yard 34, East Ahmadi, Ahmadi, Ahmadi, 61001, Kuwait 
Job Details
Requisition Number: 207045
 
Experience Level: Experienced Hire 
Job Family: Operations 
Product Service Line: Testing and Subsea
 
Full Time / Part Time: Full Time
Additional Locations for this position: 
Compensation Information 
Compensation is competitive and commensurate with experience.</div>

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 We are seeking a
 
 strategic, insight-driven
 
 Assistant Manager, Loyalty &amp; CRM to shape KFC&rsquo;s customer engagement and retention strategy. This role focuses on connecting store-level and user data to actionable business decisions, guiding loyalty program evolution, and ensuring CRM communications align with KFC&rsquo;s bold, customer-first brand voice. The ideal candidate brings commercial acumen, cross-functional influence, and experience in fast-paced, data-driven environments such as QSR, e-commerce, or food-tech.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Strategic CRM &amp; Loyalty Planning
 
 
 <ul>
 <li>
 Shape and own the loyalty and CRM strategy, ensuring alignment with KFC&rsquo;s brand objectives, customer needs, and market opportunities.
 </li>
 <li>
 Develop and implement targeted CRM campaigns (e.g., email, push notifications, in-app messages, SMS) for customer onboarding, retention, re-engagement, and win-back, aligned with marketing objectives and promotional calendars.
 </li>
 <li>
 Utilize customer data to create highly granular segments based on order history, preferences, behavior, demographics, and app usage patterns to deliver personalized experiences
 </li>
 <li>
 Monitor, analyze, and report on CRM campaign performance, customer churn rates, lifetime value (LTV), and engagement metrics, providing actionable insights for continuous improvement.
 </li>
 </ul>
 
 
 Loyalty Program Leadership
 
 
 <ul>
 <li>
 Lead the evolution of KFC&rsquo;s loyalty program to deepen engagement and repeat transactions.
 </li>
 <li>
 Develop and execute campaigns and initiatives specifically aimed at increasing loyalty member engagement, activity, and satisfaction (e.g., tier-based benefits, bonus point events, exclusive offers).
 </li>
 <li>
 Design and manage the rewards catalog, point accrual rules, and redemption processes, ensuring a compelling and desirable value proposition for members.
 </li>
 <li>
 Collaborate with digital, operations, and product teams to integrate loyalty benefits seamlessly into the customer journey.
 </li>
 <li>
 Stay updated on regional loyalty ecosystems (e.g., Landmark&rsquo;s Shukran, Alshaya&rsquo;s Aura) to benchmark and innovate.
 </li>
 </ul>
 
 
 Insight &amp; Data-Driven Decision Making
 
 
 <ul>
 <li>
 Lead campaign measurements and analysis to drive deep learnings and overall strategy. Should be well-versed with measuring incrementality of campaigns, A/B testing, basic forecasting.
 </li>
 <li>
 Translate complex datasets into actionable insights for leadership, clearly communicating implications and recommended actions.
 </li>
 <li>
 Understand and monitor metrics including CLV, churn, redemption, and campaign effectiveness.
 </li>
 </ul>
 
 
 Creative &amp; Cross-Functional Influence
 
 
 <ul>
 <li>
 Act as a confident influencer, collaborating with stakeholders across marketing, operations, and central CRM/CDP teams.
 </li>
 <li>
 Brief creative teams to ensure messaging and design align with KFC&rsquo;s brand tone &mdash; bold, playful, and customer-first.
 </li>
 <li>
 Ensure CRM communications balance insight-led targeting with brand storytelling.
 </li>
 <li>
 Build strong working relationships with global and regional CRM/CDP partners, sharing brand-specific learnings and adopting best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, Business, Data Analytics, or related field.
 </li>
 <li>
 4&ndash;6 years of hands-on experience in CRM, loyalty marketing, or customer lifecycle management.
 </li>
 <li>
 Arabic speaker required.
 </li>
 <li>
 Proficiency in analytics tools (e.g., Google Analytics, SQL) and CRM platforms (e.g.,Clevertap, Salesforce, Braze).
 </li>
 <li>
 Demonstrated ability to translate data into strategy (e.g., case studies showing improved retention/CLV).
 </li>
 <li>
 Experience briefing creative agencies and reviewing assets against brand guidelines.
 </li>
 <li>
 Strong project management skills; ability to juggle multiple campaigns and stakeholders.
 </li>
 </ul>
 
 
</div>

AM CRM & Loyalty - KFC

<div></div><div>First Choice Lead 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning. DHL Global Forwarding has an opening for an First Choice Lead in Ardiya, Kuwait.
Join us in connecting people and improving lives! 
In this First Choice Lead position
<ul><li>Execute business process quality &amp; improvement plans and processes to achieve defined business objectives</li>
<li>Conduct regular Gemba walks to monitor live operations.</li>
<li>Undertake process improvement initiatives in various areas such as sorting, warehousing, export documentation, transportation and freight forwarding operations to increase efficiency and quality to provide benefits to internal and external customers</li>
<li>Resolve issues, reconcile data and use a structured approach to understand process improvement needs and to estimate potential benefits</li>
<li>Suggest innovative process improvements and control methods, and develop them further</li>
<li>Recommend performance indicators such as delivery time, damages, etc. to measure process dimensions and process improvements</li>
<li>Recommend innovative process improvements and quality control methods, and develop them further</li>
<li>Track KPIs and provide structured quality performance dashboards</li>
<li>Adhere to project timelines, quality objectives and defined budgets</li>
<li>Support implementation and hand over of solutions to the business owners</li>
<li>Draft content and deliver training on business process improvement methodologies</li>
<li>Coach consistent and effective application of the process excellence methodologies and share knowledge</li>
<li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li>
<li>May convince others to accept new concepts, practices, and approaches</li>
<li>Build strong, trusting cross-functional relationships with DHL managers</li>
<li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li>
<li>Provide technical guidance to line managers and employees</li></ul> 
Now, here is what we need from you!
<div><div><div><div>Education Level 
</div></div> 
<div><div>Bachelor&rsquo;s Degree or equivalent experience/qualification (Preferrable Industrial Engineers) 
</div></div> 
<div><div>Experience Level 
</div></div> 
<div><div>More than 4 years
Preferably who has experience in Supply Chain or Freight Forwarding
</div></div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

First Choice Lead

Explore 234+ Customer onboarding specialist in Kuwait this March. Find roles across top companies and apply now to boost your career.

234 customer onboarding specialist jobs In Kuwait

Customer Onboarding Specialist

Merchant Acquisition/Business Onboarding/Sales Executive (Field Role)

Education Sales Consultant(B2C/ Retail sales)

Service Specialist I-GBA

Service Specialist I-GBA

AM CRM & Loyalty - KFC

First Choice Lead