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customer care specialist, operations Jobs in Turkey

customer care specialist, operations

customer service professional Jobs in Turkey

customer service professional

customer service representative Jobs in Turkey

customer service representative

customer account specialist Jobs in Turkey

customer account specialist

customer relations assistant

Mavi

<div>
 <p>
  <strong>
   Are you ready to be a part of this journey?
  </strong>
 </p>
 <p>
  Mavi, incorporated in 1991 in Istanbul, is recognized as a highly successful global lifestyle brand, rooted in 40 years of denim expertise. Mavi has been publicly traded since 2017 and has a presence in 37 countries, including T&uuml;rkiye, the USA, Canada, Germany, and Russia, selling its products through approximately 4,000 points, including 471 Mavi stores.
 </p>
 <p>
  Mavi&rsquo;s trusted brand image translates into high quality and strong pricing power, with products positioned between the upper end of the core and the premium segments of the ready-to-wear market. The
  <em>
   Perfect Fit
  </em>
  philosophy guides Mavi in designing jeans that perfectly fit its customers&rsquo; lifestyles, body types, and quality expectations. Mavi ranks among the world&rsquo;s leading premium denim brands and stands apart as the preferred lifestyle brand across both female and male consumer segments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Here&rsquo;s what you need to know:
  </strong>
 </p>
 <p>
  We are looking for an "Customer Relations Assistant" who will work under the in our Global Sourcing &amp; Supply Chain department, within Customer Relations team.
 </p>
 <p>
  As a Customer Relations Assistant, you will play a key role in ensuring smooth communication between sales channels, customers, and internal teams while supporting operational excellence across supply chain and after-sales processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What will be expected of you in this role?
  </strong>
 </p>
 <ul>
  <li>
   Administration, allocation, and control of all stock and store inventory related to wholesale operations.
  </li>
  <li>
   Manage the supply chain process &mdash; including production planning and inventory control &mdash; to meet customer requirements while adhering to internal policies and procedures.
  </li>
  <li>
   Challenge and optimize customers&rsquo; replenishment parameters to ensure stock targets and service levels are met.
  </li>
  <li>
   Liaise effectively with internal stakeholders across Mavi (Sales, Planning, Logistics, Finance, etc.) to ensure seamless order execution.
  </li>
  <li>
   Analyse promotional and launch orders to support accurate forecasting and demand planning.
  </li>
  <li>
   Prepare and deliver daily, weekly, monthly, and quarterly sales and stock reports.
  </li>
  <li>
   Manage demand and stock planning processes, ensuring optimal product availability.
  </li>
  <li>
   Communicate professionally, efficiently, and tactfully with customers, sales representatives, and related business partners via verbal and written channels.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why you?
  </strong>
 </p>
 <ul>
  <li>
   If you have a Bachelor&rsquo;s degree, preferably from Faculties of Engineering, Economics and Administrative Sciences.
  </li>
  <li>
   If you have at least 1 year of experience in logistics, shipment, or customer relations&mdash;preferably in the retail or apparel industry.
  </li>
  <li>
   If you have strong organizational and planning skills with the ability to multitask.
  </li>
  <li>
   If you are skilled in building strong relationships and communicating effectively with sales teams and customers.
  </li>
  <li>
   If you are highly proficient in MS Office applications and preferably have experience with SAP systems.
  </li>
  <li>
   If you are a detail-oriented, proactive, and solution-driven team player.
  </li>
  <li>
   Then you might be the team member we are looking for!
  </li>
  <li>
   We can&rsquo;t wait to meet dynamic, collaborative, and customer-focused candidates who share Mavi&rsquo;s passion for excellence and reflect our brand&rsquo;s genuine, innovative spirit.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  you might be the team member we are looking for!
 </p>
 <p>
  <br/>
 </p>
 <p>
  We can&rsquo;t wait to meet unique, creative thinking, productive and innovative candidates, who match Mavi&rsquo;s brand spirit and closely follow fashion and global trends.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   *Driven by our &ldquo;All Blue. All Better. For All.&rdquo; strategy and empowered by our people-centric Mavi culture, we create a work environment where human rights are respected and diversity and differences are embraced. We promote gender equality and commit to equal opportunity in all our recruitment processes. In line with our Diversity and Inclusion Policy, we select and recruit employees based on their professional competencies and qualifications, regardless of their age, gender, sexual orientation, race, skin color, language, religious belief, spiritual and political ideology, ethnicity, economic status and health condition, disability, physical appearance, lifestyle and what they wear and support them in unlocking their potential.
  </em>
 </p>
</div>


Customer Relations Assistant

Flalingo

<div>
 <strong>
  Position:
 </strong>
 CEO Assistant / Executive Office Assistant
 <br/>
 <br/>
 <strong>
  Position Type:
 </strong>
 Full-Time, Remote
 <br/>
 <br/>
 <strong>
  About Flalingo
  <br/>
  <br/>
 </strong>
 Flalingo is an innovative language learning platform that develops AI-powered language learning solutions. By offering one-on-one online lessons with real teachers, we make language learning personal and effective.
 <br/>
 <br/>
 We are looking for a
 <strong>
  CEO Assistant / Executive Office Assistant
 </strong>
 with strong communication and organizational skills to coordinate the daily workflow of our CEO and management team in our fast-growing company.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Organize the daily workflow, calendar, and meetings of the CEO and management team
  </li>
  <li>
   Serve as the first point of contact; filter and prioritize emails and requests
  </li>
  <li>
   Prepare summaries, agendas, and notes for key meetings; follow up on action plans
  </li>
  <li>
   Support reporting, presentation preparation, and documentation processes
  </li>
  <li>
   Ensure internal communication and coordination; manage information flow
  </li>
  <li>
   Assist in organizational processes to ensure smooth daily operations
  </li>
  <li>
   Conduct research, data analysis, and content preparation when required
  </li>
  <li>
   Handle confidential information professionally and reliably
  </li>
  <li>
   Ensure the management office operates efficiently and effectively on a daily basis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree (preferably in Communications, Business, International Relations, or related fields)
  </li>
  <li>
   At least 2 years of executive assistant experience
  </li>
  <li>
   Excellent organizational and time management skills, able to prioritize and manage tasks efficiently
  </li>
  <li>
   Strong written and verbal communication skills, with strong representation ability
  </li>
  <li>
   Able to multitask, work independently, and remain productive under pressure
  </li>
  <li>
   Committed to confidentiality, disciplined, and reliable
  </li>
  <li>
   Detail-oriented, proactive, and solution-focused
  </li>
  <li>
   Preferably proficient in English
  </li>
  <li>
   Advanced skills in Microsoft Office and Google Workspace; able to effectively use internal communication and collaboration tools
  </li>
  <li>
   Able to work in digital environments and integrate technology into workflows
  </li>
  <li>
   Adaptable to fast-paced startup environments and a dynamic team player
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to be part of a global EdTech startup
  </li>
  <li>
   Flexible remote work
  </li>
  <li>
   Mentorship, regular feedback, and professional development opportunities
  </li>
  <li>
   Dynamic, flexible, and impact-focused work culture
  </li>
  <li>
   Gift kits for special occasions
  </li>
  <li>
   Birthday leave
  </li>
 </ul>
</div>


CEO Assistant / Executive Office Assistant

TDG - Technology Development Group

<div><div><div><p>Istanbul, TR<br>
Position Ref. ID: 74</p>
<p>
TDG is looking for new colleagues for our team, who will support us as Marketing / Administrative Assistant with following tasks;</p>
<p>
The position provides transaction, marketing, and administrative support to commercial activities globally. This role executes the corporate marketing strategy and initiatives locally while providing insight to corporate marketing on how these strategies are best refined for optimum execution. In addition, this role is the on-site liaison for operations, research, IT, and accounting which are supported remotely. The overall goal of this position is to provide the best transaction, HR, marketing, business development, and administrative support in our industry while enhancing the brand.</p>
<p>
The successful candidate in this position will play a critical role in the support of industry-leading managers and sales reps. This role requires a customer-service-focused attitude and offers a well-rounded marketing position with opportunities for growing knowledge and experience in all facets of marketing, business development, and commercial. This position is primarily supported by the corporate marketing team which provides access to the best marketing software, tools, and templates in the industry as well as ongoing training.</p>
<p><b>
Administrative Support</b></p>
<ul>
<li>Assist in scheduling meetings, and conference room bookings<br>
<b>
</b></li><li>Assist with couriers, contractors and mail delivery as needed</li>
<li>Assist with local implementation of any personnel on-boarding and off-boarding needs</li>
<li>Assist with new equipment setup as well as implementation of IT initiatives, policies, and procedures to ensure operational effectiveness at the local office level</li>
<li>Assist with expense reports and travel arrangements as needed</li>
<li>Maintain personal time-card</li>
<li>Assisting customers (and partners) during invoicing, payment and collection process</li>
<li>Assisting employees during HR, IT, Marketing, Finance process</li>
<li>Driver/enabler personality with an efficiency focused mind</li>
<li>Openness to changes and self-development</li>
<li>Wish to self-develop in technical and domain knowledge</li>
<li>Highly committed personality, and a desire to achieve</li>
<li>A great team member</li>
<li>Any other administrative functions that may come up for the office</li>
</ul>
<p><b>Transaction, Marketing, &amp; Business Development Support</b><b><br>
</b></p>
<ul><li>Ensure all communications, presentations, and collateral enhance the brand and are in line with the brand guidelines and precedents set by the corporate marketing team</li>
<li>Create printed and digital marketing packages, posts, ads, and presentations</li>
<li>Create and deploy e-mail blasts for listings, growing clients, newsletters, and other announcements as needed</li>
<li>Create and maintain listings, client information and team member bios as needed on web sites and potentially other third-party sites</li>
<li>Maintain, update, and segment contact databases, email distribution lists, and invitation lists</li>
<li>Assist remote research analysts with market aerial map creation as well as demographic and traffic count research as needed</li>
<li>Prepare documents related to transactions, which may include letters of intent, commission agreements, contract forms, and reporting spreadsheets</li>
<li>Assist managers and sales reps in managing transaction activity related to products, sales acquisitions, and dispositions</li>
<li>Assist in aspects of computer usage related to marketing including e-mail signatures, styling documents according to brand standards, and printing</li>
</ul>
<p><b>Communications, Public Relations, Social Media and Events</b></p>
<ul>
<li>Create transaction-related press releases and deploy to media<br>
<b>
</b></li><li>Revise new hire and promotion press releases created by corporate marketing for local media distribution</li>
<li>Work with team members to submit market/industry award applications for office and employees</li>
<li>Stay abreast of speaking opportunities to better position the team as leaders in the industry</li>
<li>Assist in event planning for trade shows or nearby corporate events</li>
<li>Assist employees with enhancing and maintaining their professional presence on LinkedIn and others</li>
<li>If applicable, manage social media accounts by maintaining brand standards, distributing relevant content regularly and increasing followers</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Team player and customer-service-focused attitude<br>
<b>
</b></li><li>Bachelor&rsquo;s degree, preferably in marketing, communications, advertising, or public relations</li>
<li>Strong attention to detail with excellent grammar as well as organizational, project management and communication skills</li>
<li>Must be willing and able to wear multiple hats, manage multiple projects, and prioritize tasks effectively to meet deadlines</li>
<li>Intermediate to advanced Adobe InDesign and Photoshop skills are required; Adobe Illustrator is a plus</li>
<li>Strong Microsoft Outlook, PowerPoint, Word, and Excel skills</li>
<li>E-mail marketing, public relations, social media, database management, and event coordination experience preferred</li>
<li>Self-motivation, Customer Focus, Professional Ethics, Team Work</li>
<li>No restriction to travel</li>
<li>Hourly contract</li></ul></div></div></div>

Marketing / Administrative Specialist

Samsung Electronics

<div>
 <p>
  <strong>
   Customer Service I Field Operations Support Assistant Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To be assigned in Customer Service Department, we are looking for a Field Operations Support Assistant Manager with below qualifications;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles &amp; Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Field Operations Support Assistant Manager
  </strong>
  involves overseeing and supporting field operations of the Customer Service department, mostly for Home Appliances and AV products, ensuring that Samsung customers receive top quality support and services.
 </p>
 <ul>
  <li>
   Partner and performance management of Brand Engineer operation to ensure a smooth and efficient process, including procurements, certifications, administrative works of the related service accounts.
  </li>
  <li>
   Take ownership of improving field operation by working cooperatively with related departments and business partners. Coordinating with other departments such as HR, procurement, legal, finance, field and related departments in the customer service division to ensure that the needs of the operation is fulfilled.
  </li>
  <li>
   Creating and managing partner &amp; vendor contracts, monitoring SLA&rsquo;s, procurement processes.
  </li>
  <li>
   PnL management of the Brand Engineer operation, prepare budget plan, run variance analysis and rolling forecasts.
  </li>
  <li>
   Keep track of service income and operational costs to identify areas for improvement. Prepare regular reports and drive the implementation of actions focused on increasing field technicians productivity, service sales income and reducing costs.
  </li>
  <li>
   Manage the relationships with service B2B key accounts and make the agreements in line with providing proper administrative and financial requirements.
  </li>
  <li>
   Coordinate authorized service centers to acquire aftersales certifications of Turkish Standarts Institute (TSE) and manage certification cost, process and the operation of the partner company.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills And Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   B.Sc. or Master degree from Business Administration, Engineering Departments, or Economics
  </li>
  <li>
   +5 years of experience in customer service, project management or related functions, preferably within the Consumer Electronics or related industries.
  </li>
  <li>
   Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment.
  </li>
  <li>
   Can work under pressure with tight deadlines and can handle escalations calmly and competently.
  </li>
  <li>
   Ability to collaborate with international teams and adapting strategies to align with global plan.
  </li>
  <li>
   Demonstrated skills at multi-tasking, planning and organization.
  </li>
  <li>
   Strong analytical and problem solving skills with result oriented mindset.
  </li>
  <li>
   Proficiency in leveraging data analytics to derive insights, identify trends to optimize after-sales processes.
  </li>
  <li>
   Strong commitment to understand operational needs and expectations, driving process optimization strategies across service center operations, Samsung departments and vendors.
  </li>
  <li>
   Advanced English skills, excellent written and verbal communication skills.
  </li>
  <li>
   Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc).
  </li>
 </ul>
 <p>
 </p>
</div>


Field Operations Support Assistant Manager

Sheraton

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><div><br>
<p><br>
<b><i>We&rsquo;re looking for a Sales Manager, Groups &amp; Events who is ready to join the Sheraton Family where the world comes together!</i></b></p><br>
<ul>
<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings.</li>
<li>Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Provides accurate, complete and effective turnover to Event Management.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
<li>Identifies new business to achieve personal and location revenue goals.</li>
<li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the location based on market conditions and location needs.</li>
<li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li>
<li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Executes and supports the company&rsquo;s customer service standards.</li>
<li>Provides excellent customer service consistent with the daily service basics of the company.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
</div><p></p><h2 class="jobSectionHeader"><b>Required Skills</b></h2><div>
<ul><li>Experience Group Sales department of an international chain hotel at least for 3-5 years</li><li>Fluent in English both speaking and writing</li><li>Strong corporate and agency relations</li><li>Competent in Opera both in rooms and event management</li><li>Strong communication and organisation skills</li><li>Teamwork and guest satisfaction oriented</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>Sales Manager
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Sat&#305;&#351; , Turizm - Otelcilik
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Ka&#287;&#305;thane
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>3-5 y&#305;l
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>25.10.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>30.11.2025</div></div></ul></div>

Sales Manager, Groups & Events

 Guess

<div><p>Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.</p><p></p><ul>
<li>Assistant Store Manager in daily operations and overall management of the store.</li>
<li>Lead and motivate the sales team to achieve store sales goals and objectives.</li>
<li>Provide exceptional customer service by addressing customer inquiries and resolving issues.</li>
<li>Ensure product displays, signage, and merchandising standards are maintained throughout the store.</li>
<li>Assist in training and onboarding new employees to ensure a knowledgeable team.</li>
<li>Monitor inventory levels and assist in managing stock replenishment and orders.</li>
<li>Conduct regular store audits to ensure compliance with company policies and procedures.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Proven experience in a retail management or supervisory role.</li>
<li>Strong leadership and team-building skills with the ability to motivate others.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to analyze sales data and make informed decisions.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Flexibility to work various shifts, including weekends and holidays.</li>
<li>Univercity diploma required; a degree in business or a related field is a plus.</li></ul></div>

Assistant Store Manager (Historia)

Swissôtel

<div><b>&#304;&#351; Tan&#305;m&#305;</b><ul><li><p><br>
To consistently offer professional, friendly, and engaging service to all guests</p></li><li><p>
To assist the Spa Manager in the <b>day-to-day operations</b> of the Spa and Fitness areas, ensuring all service standards are met</p></li><li><p>
To <b>supervise Spa &amp; Fitness staff</b>, ensuring smooth daily operations and team motivation</p></li><li><p>
To <b>support the promotion and selling</b> of Spa and Fitness programs to individual guests and groups</p></li><li><p>
To handle guest feedback and ensure a high level of guest satisfaction</p></li><li><p>
To assist with administrative and operational tasks as required by management</p></li></ul><b><br>
Nitelikler</b><ul><li><p><br>
Previous supervisory or team leader experience within a <b>Spa or Fitness Facility</b>, preferably in a multinational environment</p></li><li><p>
Background in <b>Sports Management, Fitness, Public Relations</b> or<b>Hospitality</b> fields will be considered an asset</p></li><li><p>
University/College degree in <b>Tourism/Hotel Management</b>, <b>Sports Management</b>, or related disciplines is required</p></li><li><p>
Computer literacy in <b>Microsoft Windows applications</b> is required</p></li><li><p>
Strong sense of teamwork and ability to motivate team members</p></li><li><p>
Excellent guest relations and customer service approach</p></li><li><p><b>
Energetic, sportive, and outgoing personality</b> suitable for a wellness &amp; leisure environmen</p></li></ul></div>

SPA Supervisor

Explore 951+ Customer relations assistant in Turkey this October. Find roles across top companies and apply now to boost your career.