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customer relations officer female

Biz Team

We are looking for a Professional and Customer-oriented Female CRO to manage client relationships and ensure smooth branch operations. The ideal candidate should be a Graduate with exceptional communication skills in English and Hindi.Key Responsibilities<ul><li>Customer Education: Educate customers on the full range of services offered by the organization.</li><li>Inquiry Management: Address customer inquiries and complaints promptly, guiding them to the correct departments.</li><li>Relationship Building: Build and maintain strong relationships with customers to ensure long-term loyalty.</li><li>Call Management: Manage incoming calls and route them effectively to the appropriate staff members.</li><li>Appointment Scheduling: Schedule and manage appointments for both customers and branch staff.</li><li>Coordination: Coordinate with typists, supervisors, and other staff to ensure timely service delivery.</li><li>CRM Activities: Co-ordinate and conduct CRM (Customer Relationship Management) activities at the branch level.</li><li>Reporting: Prepare daily reports on customer interactions and satisfaction levels.</li><li>Administrative Support: Ensure that brochures, forms, and informational materials are available to customers and support branch staff with clerical duties as needed.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Any University Degree.</li><li>Languages: Must be fluent in English and Hindi. (Arabic knowledge is an added advantage).</li><li>Skills: Excellent interpersonal skills, problem-solving ability, and basic computer knowledge (MS Office).</li><li>Experience: Prior experience in customer service or front-desk roles in the UAE is preferred. Freshers can also apply.</li><li>Personal Attributes: Presentable, professional demeanor, and a proactive attitude.</li><li>Visa Status: Husband Visa Holders Only</li></ul>Job Type: Full-timeLanguage:<ul><li>Hindi and English (Required)</li></ul>

Customer Relations Officer (Female)

Mersat Holdings

Vacancy Announced : 01/02/2026 Position Title: Client Relations Officer (Female) Company: Mersat Environmental Services Location: Abu Dhabi, UAERole OverviewWe are looking for a dynamic and results-driven professional to strengthen our market presence and accelerate business growth. This role combines telesales, client servicing, marketing coordination, and contract management into one high-impact position that directly contributes to revenue generation and long-term client retention.If you are confident in communication, persuasive in approach, and proactive in closing deals, this opportunity positions you at the frontline of our expansion strategy.Key Responsibilities<ul><li>Identify and connect with potential clients across target market segments</li><li>Present and promote Mersat Environmental Services in a professional and compelling manner</li><li>Assess client requirements and recommend suitable service solutions</li><li>Prepare and send service proposals and quotations</li><li>Follow up consistently to convert leads into confirmed contracts</li><li>Manage annual contract renewals and client retention strategies</li><li>Maintain accurate client records, contracts, and communication history</li><li>Build and nurture long-term client relationships</li><li>Coordinate internally with operations and management to ensure service delivery alignment</li></ul>Ideal Candidate Profile<ul><li>Strong communication and negotiation skills</li><li>Confident in telesales and client engagement</li><li>Ability to understand client needs and translate them into service solutions</li><li>Organized and capable of handling multiple client accounts</li><li>Target-oriented with a business development mindset</li><li>Basic knowledge of environmental or facility services is an advantage</li><li>Proficient in MS Office and email communication</li></ul>What We Offer<ul><li>Growth-focused work environment</li><li>Opportunity to be part of an expanding environmental services company</li><li>Direct involvement in business development and market expansion</li><li>Performance-driven career progression</li></ul>Ready to accelerate your career in a growth-driven environment? Apply now through Indeed and become a key driver in expanding Mersat&rsquo;s client network and long-term partnerships.Human Resources Mersat Holdings - UAEJob Type: Permanent

Client Relations Officer (Female)

Facility Management

Position Title: Public Relations Officer (PRO)Department: HR / Administration Location: UAEReports To: HR Manager / Admin ManagerJob PurposeThe Public Relations Officer (PRO) manages and processes all government, legal, and regulatory documentation, including visas, licensing, labor approvals, and official permits. The role ensures full compliance with UAE laws and facilitates smooth interaction between the company and bodies such as MOHRE, GDRFA, DED, Free Zone authorities, and various ministries.Key Responsibilities1. Visa &amp; Immigration Management<ul><li>Process new, renewal, and cancellation of employment, investor, and family visas.</li></ul>[expectuae.com]<ul><li>Coordinate medical tests and Emirates ID registration/renewals.</li></ul>[officesquare.com]<ul><li>Manage entry permits, visa stamping, and follow-up with GDRFA/ICP.</li></ul>[officesquare.com]2. Labor &amp; MOHRE Procedures<ul><li>Handle labor contracts, work permits, employee quota applications, and WPS‑related documentation.</li></ul>[officesquare.com]<ul><li>Ensure compliance with labor laws to avoid fines and penalties.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED6,000.00 per month

PRO Executive

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Position: HR Officer Company: Super Lift Location: Abu Dhabi, UAEJob Description: Super Lift is seeking an experienced HR Officer to join our team in Abu Dhabi. The ideal candidate will have prior UAE experience, preferably within a transport or logistics company, and strong knowledge of UAE labor laws and HR practices.Key Requirements:<ul><li>Previous HR experience in the UAE, preferably in a transport company</li><li>Strong understanding of UAE labor laws and HR procedures</li><li>Experience in recruitment, onboarding, payroll coordination, and employee relations</li><li>Ability to handle HR documentation and compliance effectively</li><li>Preference will be given to candidates from India</li><li>Excellent communication and organizational skills</li></ul>Location: Abu Dhabi, UAEJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

HR Officer

Lamco New Technical LLC

Job SummaryWe are seeking a reliable and detail-oriented HR Officer with PRO experience to manage HR operations while handling all government-related processes. The ideal candidate will ensure full compliance with UAE labor laws and maintain smooth coordination with government authorities.Key ResponsibilitiesHuman Resources<ul><li>Manage end-to-end recruitment process (job posting, screening, interviews, onboarding)</li><li>Prepare employment contracts, offer letters, and HR documentation</li><li>Maintain employee records and HR database</li><li>Handle payroll coordination and leave management</li><li>Ensure compliance with UAE Labour Law and company policies</li><li>Manage employee relations and disciplinary procedures</li></ul>PRO (Public Relations Officer) Duties<ul><li>Process employment visas, labor contracts, Emirates ID, medical tests, and renewals</li><li>Handle company trade license renewals and related documentation</li><li>Liaise with MOHRE, Immigration, Free Zone authorities, and other government entities</li><li>Manage WPS compliance and labor quota requirements</li><li>Maintain tracking of visa expiry and renewal timelines</li><li>Coordinate document attestation and notarization when required</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field</li><li>3&ndash;5 years of HR experience in the UAE</li><li>Proven experience as a PRO handling government portals (MOHRE, GDRFA, ICA, Free Zone portals)</li><li>Strong knowledge of UAE Labour Law and visa processes</li><li>Good Arabic and English communication skills</li><li>Strong organizational and multitasking abilities</li><li>Proficient in MS Office</li></ul>Preferred<ul><li>Experience in industrial or trading companies</li><li>Familiarity with payroll systems and HR software</li><li>Immediate availability</li></ul>Job Types: Full-time, Permanent

HR Officer (with PRO Experience)

MAP Vision General Contracting L L C

Position: Site HR Officer Location: Abu Dhabi - Onshore &amp; OffshoreJob Description: We are looking for an experienced Site HR Officer to manage day-to-day HR and administrative activities at the project site. The candidate will support manpower management, compliance, and employee relations in coordination with the Head Office HR team.Key Responsibilities:<ul><li>Handle site HR operations including attendance, leave, and timesheets</li><li>Coordinate mobilization, demobilization, and employee onboarding</li><li>Maintain employee records, files, and HR documentation</li><li>Support recruitment and manpower requirements for site staff</li><li>Ensure compliance with UAE labor laws and company policies</li><li>Address employee queries and site-level HR issues</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources or related field</li><li>Minimum 3&ndash;5 years of HR experience, preferably in construction/projects</li><li>Strong knowledge of UAE Labor Law</li><li>Experience handling site manpower and labor camps</li><li>Good communication and coordination skills</li><li>Immediate joiners preferred</li></ul>Salary: AED 3,000 &ndash; 4,000 (based on experience)Additional Requirement:<ul><li>Must be willing and ready to relocate to offshore project sites as per operational requirements</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UAE: 2 years (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>Work Location: Remote

Site HR Officer

Al Saif Graphics LLC

Job SummaryAl Saif Graphics (ASG) is seeking a dynamic and strategic Senior Marketing Specialist to lead and execute integrated marketing initiatives that strengthen brand visibility and support business growth across exhibitions, fit-out, and branding sectors.The ideal candidate must be a Native Arabic Speaker (Female) with strong experience in marketing within Advertising, Branding, Events, or Construction-related industries. The role requires strategic planning, campaign execution, content development, and close collaboration with sales and management teams.Key Responsibilities1. Marketing Strategy &amp; Planning<ul><li>Develop and implement comprehensive marketing strategies aligned with company objectives.</li><li>Plan annual marketing calendar including campaigns, events, digital promotions, and corporate branding activities.</li><li>Conduct market research and competitor analysis to identify growth opportunities.</li></ul>2. Brand Management &amp; Communication<ul><li>Ensure consistent brand positioning across all communication channels.</li><li>Develop Arabic and English marketing content including brochures, presentations, proposals, and digital content.</li><li>Maintain and enhance ASG&rsquo;s brand identity across exhibitions, client events, and corporate platforms.</li></ul>3. Digital Marketing &amp; Campaigns<ul><li>Manage digital platforms including website, LinkedIn, Instagram, and other social media channels.</li><li>Plan and execute paid campaigns (Google Ads, social media advertising).</li><li>Monitor campaign performance and optimize based on KPIs.</li><li>Coordinate with designers for high-quality visual and video content.</li></ul>4. Business Development Support<ul><li>Work closely with Sales and Business Development teams to support lead generation activities.</li><li>Prepare marketing materials for client pitches and tender submissions.</li><li>Support participation in exhibitions, trade shows, and networking events.</li></ul>5. Content Creation &amp; Public Relations<ul><li>Develop engaging Arabic and English content for marketing materials and press releases.</li><li>Manage corporate communications and public relations initiatives.</li><li>Coordinate with external vendors and agencies when required.</li></ul>6. Performance Monitoring &amp; Reporting<ul><li>Track marketing KPIs such as lead generation, conversion rates, engagement, and ROI.</li><li>Prepare monthly marketing reports for management review.</li><li>Manage marketing budgets efficiently and monitor expenditure.</li></ul>7. Cross-Functional Collaboration<ul><li>Collaborate with Creative, Production, and Project teams for marketing collateral development.</li><li>Ensure alignment between marketing campaigns and operational capabilities.</li><li>Maintain strong relationships with clients and partners.</li></ul>Requirements<ul><li>Female Candidate (Mandatory)</li><li>Native Arabic Speaker (Mandatory)</li><li>Bachelor&rsquo;s Degree in Marketing, Business Administration, or related field</li><li>Minimum 5&ndash;8 years of marketing experience, preferably in Advertising, Branding, Events, Fit-Out, or Construction industry</li><li>Strong knowledge of digital marketing tools and analytics</li><li>Excellent written and verbal communication skills in Arabic and English</li><li>Experience in corporate branding and campaign management</li><li>Strong presentation and interpersonal skills</li></ul>Preferred Qualifications<ul><li>Experience in UAE market</li><li>Knowledge of CRM systems</li><li>Experience in B2B marketing</li><li>Certification in Digital Marketing (Advantage)</li></ul>Key Competencies<ul><li>Strategic Thinking</li><li>Brand Development</li><li>Digital Marketing Expertise</li><li>Communication &amp; Presentation Skills</li><li>Leadership &amp; Initiative</li><li>Analytical &amp; Data-Driven Approach</li><li>Creativity &amp; Innovation</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Opportunity to work in a fast-growing branding and exhibitions company</li><li>Professional development and career growth</li><li>Dynamic and collaborative work environment</li></ul>Job Type: Full-timePay: AED10,000.00 - AED18,000.00 per monthExperience:<ul><li>Marketing : 5 years (Required)</li></ul>Language:<ul><li>&amp; write Arabic fluently (Required)</li></ul>

Senior Marketing Specialist

Explore 193+ Customer relations officer female in The Water Research Center Dr Ali Trabolsi Jobs In Abu Dhabi this February. Find roles across top companies and apply now to boost your career.