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customer relationship associate

Veclar Technologies

Job Title: Customer Relationship Associate Location: On-Site Job Type: Full-Time Shift: Night Shift (5:45 p.m. &ndash; 3:00 a.m.) Compensation: PKR 80,000 &ndash; 150,000/month + CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a U.S.-based B2B organization providing digital solutions tailored for real estate professionals across the U.S. and Canada. We empower businesses through innovative IT services, strategic marketing, and effective customer acquisition strategies.Role OverviewWe are seeking a proactive and customer-focused Customer Relationship Associate to enhance client engagement and support long-term satisfaction. In this role, you will act as the primary bridge between clients and internal teams&mdash;ensuring smooth onboarding, continuous support, and consistent value delivery throughout the client journey.Key Responsibilities<ul><li>Serve as the main point of contact for assigned client accounts while delivering prompt, professional communication.</li><li>Work closely with client managers to understand client goals and propose personalized solutions.</li><li>Manage and streamline the onboarding process, ensuring a seamless and positive experience.</li><li>Track account performance to identify opportunities for upselling and cross-selling.</li><li>Handle client queries, resolve issues efficiently, and escalate complex concerns when necessary.</li><li>Maintain accurate client records through CRM systems.</li><li>Prepare and deliver reports on account performance, client satisfaction, and key metrics.</li><li>Coordinate with internal teams&mdash;including sales, marketing, and operations&mdash;to fulfill client requirements.</li><li>Stay informed about industry trends to offer relevant insights and suggestions.</li><li>Support KPIs relating to client retention, satisfaction, and revenue growth.</li></ul>What We Offer<ul><li>Career Development: Mentorship programs, skill-building opportunities, and clear paths for advancement.</li><li>Innovative Culture: Work within a cutting-edge tech environment transforming the real estate industry.</li><li>Collaborative Team: A supportive, teamwork-driven workplace.</li><li>Competitive Compensation: Attractive salary, commissions, bonuses, and paid training.</li><li>Work-Life Balance: Fixed night shift and annual paid leave.</li></ul>Requirements<ul><li>6 months to 2 years of experience in client services, sales, or account management (B2B experience preferred).</li><li>Strong communication and interpersonal skills.</li><li>Proficiency with CRM systems and client management tools.</li><li>Excellent attention to detail, with the ability to multitask and stay organized.</li><li>Self-motivated, goal-oriented, and capable of working independently or within a team.</li><li>Willingness to work night shifts aligned with North American time zones.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>Would you be able to commute to or work from Bahria Town Phase 7 for this position?</li><li>May I ask if you had a chance to review the job description before submitting your application?</li></ul>Work Location: In person

Customer Relationship Associate

HRPSP - Your Strategic HR Partner

Join Our Team as an Field Sales Associate (FSA)! Location: Rawalpindi Apply Now &ndash; We&rsquo;re hiring dynamic individuals ready to thrive in the field!Are You Energetic, Confident, and Target-Driven? Do you love meeting people, taking on new challenges, and making a real difference? If YES, we want you to be the face of our brand!Your Role as a Field Sales Associate (FSA):As a frontline brand ambassador, you&rsquo;ll be more than just a salesperson&mdash;you&rsquo;ll be a trusted advisor, problem solver, and customer champion.What We&rsquo;re Looking For:Personality:<ul><li>Energetic, persuasive &amp; confident</li><li>Passionate about exceeding sales targets</li><li>Disciplined and self-motivated</li></ul>Education:<ul><li>Minimum Intermediate (FA/FSc)</li><li>Bachelor&rsquo;s degree preferred</li><li>Strong communication &amp; basic digital skills required</li></ul>Mindset:<ul><li>Goal-focused with a can-do attitude</li><li>Resilient and adaptable in the field</li><li>Committed to performance, consistency &amp; relationship building</li></ul>Why Join Us?<ul><li>Be part of a growing, customer-focused team</li><li>Receive on-the-job training and skill development</li></ul>Enjoy a performance-driven culture with career growth opportunitiesJob Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Field Sales Associate (FSA)

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Bin Bakar International

Responsibilities:<ul><li>Achieve sales targets</li><li>Manage and develop retailers/distributors</li><li>Ensure product availability and visibility</li><li>Conduct market visits</li><li>Collect payments and report market feedback.</li></ul>Experience:<ul><li>1&ndash;3 years of field sales experience (FMCG preferred).</li></ul>Skills:<ul><li>Sales &amp; negotiation communication</li><li>Market development</li><li>Customer relationship management and reporting.</li></ul>Salary:<ul><li>70,000 to 130,000</li><li>Incentives based on Target Achievement</li></ul>Job Location:<ul><li>Rawalpindi, Islamabad</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs130,000.00 per monthWork Location: In person

Territory Sales Executive Rawalpindi

NielsenIQ

<div><div><div>The role is responsible for the ongoing support and development of Tier 2 customers through implementing the Customer Success strategy which will encompass the following:<ul><li>
Customer Experience: Ensure high customer satisfaction by understanding and addressing customers&rsquo; needs and goals, becoming their trusted advisor by building and maintaining strong relationships. Conduct regular check-ins and business reviews to ensure customers are achieving their desired outcomes.</li><li>
Performance Metrics: Achieve essential KPIs such as customer satisfaction scores, retention rates, and product usage metrics to gauge the effectiveness of customer success initiatives.</li><li>
Process Improvement: Identify and implement improvements to enhance efficiency and customer satisfaction with both your customers and your manager.</li><li>
Training and Development: Provide support and training to team members, as well as customers to ensure a mutually beneficial relationship.</li><li>
Cross-Department Collaboration: Work closely with other departments, such as Commercial, Sales Enablement, and PTO, to ensure a seamless customer experience. Schedule product deliveries according to workflow capacity, handle operational queries, and support the operations team to maintain high service levels.</li><li>
Product Knowledge: Develop a comprehensive understanding of core services and additional software offerings. Track customer usage against allowances and address any queries related to systems</li><li>
Technology Utilization: Adoption of existing systems and processes to streamline operations and improve service delivery.</li><li>
Reporting and Analysis: Prepare and present detailed reports for your customers on adoption and usage of services. Use performance data to drive continuous improvement initiatives with our customers.</li><li>
Customer Feedback: Obtain customer feedback to drive a continuous improvement to NPS.</li><li>
Customer Advocacy: Act as an advocate for the customer within the company, ensuring their needs and feedback are considered in product development and service improvements.</li></ul>
Other<ul><li>
You may be asked to undertake additional duties to those above, either temporarily or permanently, which the Company reasonably believes you can carry out or for which you will be trained.</li><li>
Relevant professional, ethical and health and safety standards apply to this role.</li><li>
May require out-of-hours working, reasonable travel to customers and other NIQ offices (both domestic and international).</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Qualifications</h2></div><div><ul><li>
Some experience in customer facing roles.</li><li>
You have a customer driven attitude and strong experience in working in B2B customer-facing role(s), preferably including relationship management.</li><li>
Ability to deliver quickly in a fast-paced environment and independently overcome challenges.</li><li>
A positive and collaborative attitude and proven experience in working cross-functionally with internal teams to drive customer success and achieve business goals.</li><li>
Strong problem-solving abilities and the capacity to meet deadlines consistently</li><li>
6months - 1 year of relevant experience</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div></div><div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div></div></div>

Customer Support Executive

Job Title: Customer Success ExecutiveCompany: Veclar Technologies (Pvt.) Ltd. Location: Rawalpindi (On-site) Shift: U.S. Night Shift (6:00 PM &ndash; 3:00 AM PKT) Working Days: Monday to FridayCompensation &amp; Benefits<ul><li>Hourly Rate: PKR 16,000</li><li>Monthly Salary: PKR 150,000 &ndash; 180,000 (commensurate with experience)</li><li>Additional Incentives: Performance-based commissions in USD</li></ul>About Veclar TechnologiesVeclar Technologies (Pvt.) Ltd. is a fast-growing SaaS and CRM solutions provider, catering to clients across the United States and Canada. We pride ourselves on a collaborative, results-driven environment that encourages professional growth, recognizes performance, and values meaningful contributions.Role OverviewWe are seeking a proactive and customer-focused Customer Success Executive to manage client relationships, streamline onboarding processes, and support sales initiatives. The ideal candidate will be an effective communicator with a passion for delivering exceptional customer experiences in a dynamic, international setting.Key Responsibilities<ul><li>Develop and maintain strong, long-term relationships with U.S.-based clients.</li><li>Communicate with prospective and existing customers via phone, email, and CRM platforms.</li><li>Schedule and coordinate meetings with key stakeholders and decision-makers.</li><li>Manage client onboarding and ensure timely resolution of issues or concerns.</li><li>Maintain accurate and up-to-date client records within the CRM system.</li><li>Collaborate with internal teams to improve customer satisfaction, retention, and overall success.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;3 years of experience in Customer Success, Business Development, or Client Relationship Management.</li><li>Excellent written and verbal communication skills in English.</li><li>Strong interpersonal, organizational, and multitasking capabilities.</li><li>Hands-on experience with CRM tools and B2B clients.</li></ul>Preferred Qualifications<ul><li>Prior experience in SaaS or CRM-focused roles.</li><li>Exposure to U.S. or Canadian markets.</li><li>Professional and confident email and phone communication skills.</li><li>Self-driven, target-oriented, and adaptable in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive, USD-based performance commissions.</li><li>Clear career progression within Customer Success and SaaS Sales.</li><li>A supportive and growth-oriented workplace culture.</li><li>Direct interaction with international clients and industry-leading CRM platforms.</li></ul>How to ApplyContact: +92 332 5755577 HR Department &ndash; Veclar Technologies (Pvt.) Ltd.Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

Customer Success Executive

SECTEM Technologies

Sales Account Executive will be responsible for generating new business, managing client relationships, and meeting revenue targets. This role requires strong communication skills, a consultative sales approach, and the ability to thrive in a target-driven environment.Key Responsibilities:<ul><li>Identify, Qualify &amp; Engage Leads: Proactively identify, qualify, and</li></ul>engage potential clients to generate new business opportunities and expand the customer base.<ul><li>Customer Development: Develop and nurture relationships with both</li></ul>new and existing customers to drive long-term partnerships and repeat business.<ul><li>Strategic Sales Execution: Lead complex negotiations with senior-</li></ul>level decision-makers to close high-value deals aligned with company goals.<ul><li>Customer Relationship Management: Act as a trusted advisor to</li></ul>clients by understanding their needs and providing tailored solutions using a consultative approach.Revenue Growth &amp; Expansion: Consistently explore upselling and cross-selling opportunities within existing accounts to maximize revenue potential.<ul><li>Sales Target Achievement: Consistently meet and exceed individual</li></ul>and team sales targets, contributing to overall company growth. CRM &amp; Sales Reporting: Maintain accurate and up-to-date records of sales activities, opportunities, and client interactions through CRM tools. Collaboration &amp; Strategy: Work closely with internal teams to develop customized proposals, improve service offerings, and implement strategic sales initiatives.Required Qualifications &amp; Skills:<ul><li>1&ndash;3 years of sales or business development experience with a proven</li></ul>track record.<ul><li>Strong verbal and written communication skills.</li><li>Experience using CRM systems to manage sales pipelines and client</li></ul>data.<ul><li>Self-motivated with a results-driven approach.</li><li>Ability to work on-site during night shifts (7 PM &ndash; 4 AM).</li><li>Strong interpersonal skills and ability to work collaboratively across</li></ul>teams.Training &amp; Development:Sectem Technologies provides comprehensive onboarding and sales training to ensure new hires are fully equipped for success. Training includes classroom sessions, mock sales calls, and hands-on practice with tools and systems.Job Type: Full-timePay: From Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>B2B Sales : 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>Work Location: In personExpected Start Date: 22/12/2025

Sales Account Executive (Night Shift – On-Site)

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