front office supervisor

restaurant supervisor

customer service representative (bahrain) Jobs in Manama

customer service representative (bahrain)

hr assistant

sales coordinator

customer relationship supervisor

DMS Global

Job purposeThe ideal candidate will lead the account development as well as have to make Sales. They should be skilled at building and maintaining relationships with clients and work to provide product and service information, training, obtaining client feedback, and or handling renewals. This would be for both DMS Projects &amp; DMS Universe.www.dmsprojects.netwww.dmsuniverse.comDuties and responsibilitiesBelow are the job responsibilities for the account manager, however, the job is not solely limited to the below<ul><li>Manage a portfolio of accounts</li><li>Develop positive relationship with clients</li><li>Resolve conflicts and provide solutions to clients in a timely manner</li><li>Build and nurture long-term relationships with existing clients independently, without constant guidance.</li><li>Drive new sales for DMS business lines, focusing on Projects and Events, and handle renewals with a self-driven approach.</li><li>Conduct face-to-face training sessions or provide product details over the phone to clients.</li><li>Gather client feedback, analyze it, and proactively implement strategies based on the feedback, demonstrating autonomous decision-making.</li><li>Address client concerns promptly and effectively, relying on independent problem-solving skills.</li><li>Provide proactive analysis and generate reports to demonstrate sales performance and client satisfaction without constant supervision.</li><li>Independently coordinate with clients to ensure timely and accurate deliverables.</li><li>Actively engage in self-directed market research to stay updated on industry trends and competitors, demonstrating the ability to think on one's feet.</li></ul>Skills &amp; Competencies<ul><li>Capability to work both independently and collaboratively within a team</li><li>Strong sales skills with a proven track record of achieving targets.</li><li>Excellent customer service skills, including active listening and problem-solving.</li><li>Effective communication skills, both verbal and written.</li><li>Exceptional relationship-building abilities to foster trust and credibility with clients.</li><li>Results-oriented mindset with a focus on meeting deadlines and achieving objectives.</li><li>Attention to detail and ability to handle multiple tasks simultaneously.</li><li>Proficiency in market research techniques and data analysis.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (required), preferably in Marketing or International studies</li><li>Experience as a Sales Manager</li><li>Customer Service Certifications (preferable)</li></ul>Job Types: Full-time, PermanentSalary: BD 700 + Commission per monthExperience:<ul><li>Customer Service, Client Management, Hospitality: 1 year (Preferred)</li><li>Sales/Selling: 2 years (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Bahrain (Required)</li></ul>License:<ul><li>Driving (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: BD700.000 per month

Customer Relationship Supervisor

Nidukki Trading Co. W.L.L

We are looking to hire a hard-working Supervisor to perform deep cleaning duties. The Supervisor responsibilities include Site Operation, customer handling, store management, staff attendanceJob Type: Full-timePay: BD200.000 - BD250.000 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Cleaning Service any GCC: 3 years (Preferred)</li></ul>Language:<ul><li>English, Hindi (Must) and Arabic (Preferable) (Required)</li></ul>License/Certification:<ul><li>GCC driving license (Required)</li></ul>

Cleaning Supervisor

NAD TRADING

We are looking for a skilled Supervisor for our Restaurant.The right Supervisor uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.Requirements and skills<ul><li>Proven work experience as a Supervisor in Food &amp; Beverages field is a must.</li><li>Completion of a food service administration, hotel or restaurant management course is an asset</li><li>Excellent sales skills</li><li>Excellent customer service skills</li><li>Good communication skills</li><li>Leadership skills</li><li>Proven human resource management skills such as training, motivation,</li><li>Excellent organizational skills</li><li>Knowledge of the products, services, sector, industry and local area</li><li>Knowledge of relevant legislation and regulations</li><li>FOODSAFE</li><li>Serving It Right</li><li>Strong commincation skills in English &amp; preferably in Arabic.</li></ul>Job Type: Full-timeEducation:<ul><li>High school or equivalent (Preferred)</li></ul>

Supervisor -Alusia

Mohammed noor Albokhari

### Job Description: Restaurant Supervisor*Position Title:* Restaurant Supervisor*Location:* [Restaurant Name]*Reports To:* Restaurant Manager#### Job Summary:We are looking for a dedicated Restaurant Supervisor to oversee daily operations and ensure that our restaurant delivers exceptional dining experiences. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for the food industry.#### Key Responsibilities:- Supervise and coordinate the activities of restaurant staff, including waitstaff and kitchen personnel.- Ensure high standards of food quality, service, and cleanliness are maintained.- Assist in training, mentoring, and evaluating staff performance.- Handle customer inquiries, complaints, and special requests professionally.- Monitor inventory levels and assist in ordering supplies as needed.- Implement and enforce health and safety regulations within the restaurant.- Prepare staff schedules and manage labor costs effectively.- Collaborate with the kitchen team to ensure timely and efficient service.- Assist in budgeting and financial management of the restaurant.- Foster a positive work environment and promote teamwork among staff.#### Qualifications:- Previous experience in a supervisory role within a restaurant or hospitality setting.- Strong leadership and interpersonal skills.- Excellent problem-solving abilities and attention to detail.- Knowledge of food safety regulations and best practices.- Proficient in restaurant management software and point-of-sale systems.- Flexibility to work varied shifts, including evenings and weekends.#### Physical Requirements:- Ability to stand for extended periods and lift heavy items as needed.- Capacity to work in a fast-paced, high-pressure environment.#### Benefits:- Competitive salary and performance-based bonuses.- Employee discounts on meals.- Opportunities for professional development and career advancement.*To Apply:* Please send your resume and a cover letter to [contact information]. We are excited to find a passionate individual to join our team!Job Type: Full-timePay: BD200.000 - BD220.000 per month

Supervisor

Single Origin

Supervisor Barista Location: Isa Town, Kingdom of BahrainAbout Us: Single Origin is an artisan bakery and caf&eacute; passionate about delivering fresh, handcrafted baked goods and specialty coffee experiences. We pride ourselves on quality, creativity, and heartfelt service, creating a welcoming space for our customers and team alike.Position Overview: We are seeking an experienced, motivated, and leadership-driven Supervisor Barista to oversee our Front of House (FOH) operations. The ideal candidate will combine a passion for specialty coffee and hospitality with strong supervisory skills, ensuring smooth daily operations, excellent customer experiences, and effective management of the FOH team. This role is the main point of contact for FOH staff and reports directly to the founder.Key Responsibilities:<ul><li>Supervise and support the FOH team, ensuring high standards of service and professionalism at all times.</li><li>Act as the first point of contact for customer feedback and complaints, resolving issues promptly and respectfully.</li><li>Oversee daily FOH operations, ensuring efficiency, cleanliness, and smooth service flow.</li><li>Assist in staff training, mentoring, and performance monitoring to build a strong and motivated team.</li><li>Handle staff scheduling and ensure adequate coverage during peak and off-peak hours.</li><li>Maintain knowledge of caf&eacute; menu, products, and seasonal offerings to support staff and assist customers.</li><li>Ensure proper use, care, and cleanliness of coffee equipment and FOH areas.</li><li>Communicate directly with the founder regarding operational updates, customer concerns, and staff performance.</li><li>Lead by example by providing excellent coffee service and hospitality.</li></ul>Requirements:<ul><li>Proven experience as a Barista with prior supervisory or team leader responsibilities.</li><li>Strong leadership, communication, and organizational skills.</li><li>Ability to remain calm and solution-oriented in high-pressure situations.</li><li>Excellent customer service and conflict-resolution skills.</li><li>High attention to detail and commitment to quality.</li><li>Flexibility to work varied shifts, including weekends and evenings.</li></ul>Preferred Qualifications:<ul><li>Bahraini National, registered in MLSD or qualified to register, or transferrable work visa for expats.</li><li>Diploma or relevant hospitality training is an advantage.</li><li>Previous experience in specialty coffee shops or artisan caf&eacute;s is a must.</li></ul>What We Offer:<ul><li>Competitive salary .</li><li>Staff discounts on bakery and caf&eacute; products.</li><li>Training and leadership development opportunities.</li><li>Supportive and dynamic working environment.</li></ul>How to Apply: Interested candidates can send their CV and a brief cover letter to [hr@so-bh.com] with the subject line &ldquo;Supervisor Barista Application&rdquo;.What We Offer:<ul><li>Competitive salary and service tips.</li><li>Staff discounts on bakery and caf&eacute; products.</li><li>Training and career growth opportunities.</li><li>Positive, dynamic, and supportive work environment.</li></ul>How to Apply: Interested candidates can send their CV and a brief cover letter to [hr@so-bh.com] with the subject line &ldquo;Barista &amp; Front of House Application&rdquo;. ONLY BAHRAINIS OR EXPATS LIVING IN BAHRAINJob Type: Full-timeApplication Question(s):<ul><li>Supervised staff before and has strong personality</li></ul>Experience:<ul><li>F&amp;B: 3 years (Required)</li></ul>

Supervisor Barista & Front of House

Hilton

<div>Front Office Supervisor
Position Purpose
To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations).
Duties &amp; Key Responsibilities<ul><li>Come to work every day with a smile on your face
</li><li>Execute duties as assigned by the Guest Operations Manager and GM</li><li>Work within the FO team and carry out the same roles like our FO Hosts, but take on additional &lsquo;supervisor&rsquo; responsibilities</li><li>Be a role model for others concerning brand-specific behaviours and passionate, friendly guest service</li><li>Assist in providing a positive work environment to Front Office team members that allows everyone to thrive and fulfil their potential</li><li>Supervise and support FO Hosts in delivering outstanding, brand unique customer service in all shifts (early, late, night)</li><li>Be willing to roll up your sleeves and help in other departments during busy periods and as required</li><li>Regularly attend mandatory F&amp;B service trainings to be ready to work shifts in F&amp;B service if required. Duties of a FO Supervisor who is scheduled to work in F&amp;B can also include the order-taking, delivery of any food and/or beverage items, and clearing of tables</li><li>Monitor Guest Feedback (SALT; Social Reviews) in every shift and initiate corrective actions immediately if necessary, to ensure positive guest experiences in our hotels at all times</li><li>Plan and train new and existing FO and F&amp;B Hosts on processes, products, systems and brand-specific guest service delivery as per guidance of the FO Team Leader and Guest Ops Manager</li><li>Be a positive and very active contributor in meetings (e.g. Huddles) with the FO team to help achieve / maintain a high level of trust &amp; engagement</li><li>Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador</li></ul><ul><li>
Every 6 months, rotate to a new &lsquo;Champion&rsquo; area (e.g. Hilton Honors, CleanStay, rostering) &ndash; our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this</li><li>
Coach 2 &ndash; 4 guest experience team members, as assigned on a rotating six month schedule</li><li>
In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of &lsquo;coachees&rsquo; and suggest development opportunities for them in the coming months</li><li>
On-board and supervise assigned &lsquo;coachee&rsquo; team members, ensuring execution of agreed development or performance improvement actions</li><li>
Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly and in a brand-specific manner</li><li>
Close guest transactions in FO effectively, solicit feedback, and deliver a memorable brand-specific goodbye (Check out)</li><li>
Provide constructive suggestions/feedback to the GOM and FO Team Leader on products and processes</li></ul>
What are we looking for? 
A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Front Office experience in the hotel, leisure, and/or retail sector</li><li>
Strong commercial/business awareness and demonstration of sales capabilities</li><li>
Calm, organized work ethic with the ability to prioritize and meet deadlines</li><li>
Excellent supervisory, inter-personal, and communication skills</li><li>
A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
A relevant supervisory/management certificate/diploma or degree</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Supervisor

Alabraaj Restaurants Group

Job Title: Restaurant SupervisorLocation: Manama, BahrainDepartment: OperationsApplicants must reside in Bahrain, possess the relevant experience and skills outlined below, and answer the pre-screening questions to be considered for this role.Job SummaryThe Restaurant Supervisor is responsible for overseeing daily operations to ensure smooth service, high-quality food and beverage standards, and exceptional guest experiences. This role involves supervising staff, coordinating front and back-of-house activities, maintaining hygiene and safety standards, managing inventory, and handling customer feedback. The ideal candidate is a strong communicator, problem-solver, and team leader with a hands-on approach to operational excellence.Key Responsibilities<ul><li>Oversee daily restaurant operations and ensure smooth coordination between front and back-of-house teams.</li><li>Conduct pre-shift briefings to assign tasks and communicate daily goals.</li><li>Monitor food quality, service standards, and guest satisfaction.</li><li>Ensure the restaurant is clean, well-equipped, and properly staffed.</li><li>Enforce hygiene, health, and safety standards at all times.</li><li>Stay well-informed about the menu, ingredients, and current promotions.</li><li>Manage inventory, place orders, and ensure proper storage and usage of supplies.</li><li>Conduct food quality checks and report any spoilage or wastage.</li><li>Address customer complaints promptly and professionally.</li><li>Lead the team by example, promoting teamwork, flexibility, and problem-solving.</li></ul>RequirementsApplicants must have strong knowledge of food and service standards, actively participate in all required training sessions, and consistently demonstrate high standards of grooming and personal hygiene. A courteous, attentive, and supportive attitude toward both customers and colleagues is essential.Al Abraaj Restaurants GroupAl Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&amp;B sector since 1987. With over 38 years of hospitality experience, 16 brands, 36 outlets and 1,200 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes.These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, and Camel Club, along with Al Abraaj Catering, Bakery and CPU.Please note due to the high volume of applications, we shall only get in touch if you have been shortlisted for the role.Job Type: Full-timeApplication Question(s):<ul><li>Are you currently in Bahrain?</li><li>What is your visa status?</li><li>How many years of F&amp;B experience do you have?</li><li>What is your current salary?</li><li>Do you require a notice period?</li></ul>

Restaurant Supervisor

Explore 251+ Customer relationship supervisor in Manama this September. Find roles across top companies and apply now to boost your career.