customer service representative Jobs in Dubai

customer service representative

service advisor

analyst wfm reporting - bilingual ( english and arabic ) Jobs in Dubai

analyst wfm reporting - bilingual ( english and arabic )

client advisor dubai mall - beauty store Jobs in Dubai

client advisor dubai mall - beauty store

customer service agent

customer service advisor arabic speaker

Concentrix

<div><div><div>Operations
</div><div><div><div>Location</div>
<div>Dubai, United Arab Emirates
</div></div><div><div>Language</div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader">Summary</h2>
The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.<h2 class="jobSectionHeader">
Description</h2>
ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES<ul><li>Ensuring that the service delivered to our client&rsquo;s customers meets the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.</li><li>Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.</li><li>Identifying customer problems and offer appropriate solutions.</li><li>Identifying and maximizing selling and cross-selling opportunities.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li></ul> 
CANDIDATE PROFILE
You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<ul><li>The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.</li><li>Arabic speaker with a strong command of English (oral and written).</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.</li><li>Dependable with proficient attention to detail.</li><li>Strong computer navigation skills and PC Knowledge</li><li>Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.</li><li>Can join immediately (preferably within 1-2 weeks on offer agreement).</li></ul> 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div></div></div>

Customer Service Advisor - Arabic Speaker

<div>ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES<ul><li>Ensuring that the service delivered to our client&rsquo;s customers meets the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.</li><li>Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.</li><li>Identifying customer problems and offer appropriate solutions.</li><li>Identifying and maximizing selling and cross-selling opportunities.</li><li>Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.</li></ul>
CANDIDATE PROFILE
You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<ul><li>The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.</li><li>Arabic speaker with a strong command of English (oral and written).</li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li><li>Pleasant telephone etiquette and someone who loves to speak over the phone.</li><li>Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.</li><li>Dependable with proficient attention to detail.</li><li>Strong computer navigation skills and PC Knowledge
</li><li>Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.</li><li>Can join immediately (preferably within 1-2 weeks on offer agreement).</li></ul> 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>

Customer Service Advisor - Arabic Speaker (Online Fashion)

<div>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensuring that the service delivered to our client&rsquo;s customers meets the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.
 </li>
 <li>
 Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
 </li>
 <li>
 Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.
 </li>
 <li>
 Identifying customer problems and offer appropriate solutions.
 </li>
 <li>
 Identifying and maximizing selling and cross-selling opportunities.
 </li>
 <li>
 Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
 
 
 </li>
 </ul>
 
 CANDIDATE PROFILE
 
 
 
 You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
 
 
 <ul>
 <li>
 The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.
 </li>
 <li>
 Arabic speaker with a strong command of English (oral and written).
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Pleasant telephone etiquette and someone who loves to speak over the phone.
 </li>
 <li>
 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
 </li>
 <li>
 Dependable with proficient attention to detail.
 </li>
 <li>
 Strong computer navigation skills and PC Knowledge
 </li>
 <li>
 Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.
 </li>
 <li>
 Can join immediately (preferably within 1-2 weeks on offer agreement).
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
</div>

D Luxe Car Care

About the RoleWe are looking for a Service Advisor Arabic speaker to join our automotive service center.The ideal candidate will be the key point of contact between customers and the workshop, ensuring excellent customer experience, accurate job handling, and smooth coordination with technicians.This position is suitable for candidates who have sales experience and strong customer-handling skills.Full training will be provided, so automotive experience is not required.Key ResponsibilitiesWelcome customers and understand their vehicle concerns clearlyOpen job cards and explain required repairs and servicesCoordinate with technicians to ensure accurate diagnosis and timely repairsProvide clear cost estimates and obtain customer approval before work startsFollow up with customers on job progress and delivery timePromote additional services (up-selling) when applicableEnsure proper documentation, invoicing accuracy, and service history updatesHandle customer complaints professionally and resolve issues efficientlyRequirementsStrong knowledge of automotive service and repair processesExcellent communication and customer-handling skillsAbility to work under pressure and manage multiple jobsFamiliar with job cards, DMS systems, and service KPIsFluent in Arabic (English is an advantage)How to Applyfill your data here https://docs.google.com/spreadsheets/d/1wWfhUrOiK9mqDzSA6H1xRUy5BPH0hPw0ERZJTiIXKuk/edit?gid=2068689747#gid=2068689747&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;, &#1604;&#1581;&#1583;&#1610;&#1579;&#1610; &#1575;&#1604;&#1578;&#1582;&#1585;&#1580;

Service Advisor – Car Service Arabic speaker

WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.

Get AI-powered advice on this job and more exclusive features.Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter!Company Overview Wadi Alsahab for Management Consultancies Co. is dedicated to delivering high-quality management consultancy services in the United Arab Emirates. We pride ourselves on our commitment to excellence, fostering a culture of innovation, teamwork, and customer satisfaction. Our mission is to empower businesses through strategic consulting solutions that drive growth and operational efficiency. At Wadi Alsahab, our core values include integrity, collaboration, and a customer-focused approach that ensures we meet the unique needs of each client. Join our team and be part of a dynamic environment where your contributions matter! Role Responsibilities <ul><li>Manage incoming calls and customer inquiries professionally.</li><li>Provide information about products and services to customers.</li><li>Handle customer complaints effectively and efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Process orders and coordinate with other departments as necessary.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Assist with the development and implementation of customer service policies.</li><li>Identify and escalate issues that require higher-level attention.</li><li>Gather customer feedback to improve service and processes.</li><li>Support the sales team by providing exceptional customer service.</li><li>Train and mentor new staff in customer service processes and practices.</li><li>Develop and maintain positive relationships with customers.</li><li>Participate in team meetings to improve service delivery.</li><li>Perform data entry tasks related to customer service operations.</li><li>Stay updated on product knowledge and service offerings. </li></ul>Qualifications <ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work well under pressure.</li><li>Familiarity with CRM systems and practices.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work both independently and collaboratively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Fluency in Arabic and English; additional languages are an advantage.</li><li>Positive attitude and a willingness to learn.</li><li>Previous experience in a fast-paced environment.</li><li>Ability to handle difficult situations with composure.</li><li>Adequate knowledge of company products and services.</li><li>Ability to adapt to shifting priorities. </li></ul>Join Our Team If you are a customer-focused individual with a passion for service excellence, we invite you to apply for the Customer Services Representative position at Wadi Alsahab for Management Consultancies Co. Become a valuable part of our team and contribute to our mission of delivering outstanding customer experiences! Skills: organizational skills,microsoft office suite,customer service,arabic,technical proficiency,conflict resolution,communication,crm systems,problem-solving,time management,english,adaptability,communication skills,team collaboration Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Human Resources Services</li></ul>Referrals increase your chances of interviewing at WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO. by 2xGet notified about new Customer Service Representative jobs in Dubai, Dubai, United Arab Emirates. Customer Service Executive (1-Year Contract) Guest Relations Executive - Cala Vista - Jumeirah Mina Al Salam Customer Care Support (Internship)- Dubai, UAE Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem Dubai, Dubai, United Arab Emirates 5 hours ago Virtual Customer Service Executive - Emiratized Role Dubai, Dubai, United Arab Emirates 7 hours ago Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Customer Support & Services Junior Officer Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Qasr Customer Service Advisor - Ticketing and Reservation - Bilingual (English and Arabic/Hindi ) Guest Experience Agent (Guest Relations Agent) Dubai, Dubai, United Arab Emirates 12 hours ago Customer Service Officer-Corporate Office We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Services Representative

Master coast autos

We're Hiring: Auto Center Service AdvisorLocation: Dubai Employment Type: Full-Time Languages Required: Arabic &amp; English (Fluent &ndash; Written and Spoken)Are you passionate about cars and customer service? We are looking for a bilingual, experienced Service Advisor to join our Auto Center team. You&rsquo;ll be the link between our customers and technicians&mdash;providing excellent service, clear communication, and ensuring customer satisfaction from start to finish.Key Responsibilities:<ul><li>Greet customers and understand their vehicle service needs</li><li>Accurately record customer concerns and vehicle issues</li><li>Provide service recommendations, explain repairs, and prepare estimates</li><li>Coordinate with technicians and ensure timely completion of work</li><li>Keep customers updated on the status of their vehicles</li><li>Ensure high levels of customer satisfaction and handle any complaints professionally</li><li>Maintain service records and follow up on pending services or parts</li><li>Communicate clearly and effectively in Arabic and English</li></ul>Requirements:<ul><li>Fluent in Arabic and English &ndash; both spoken and written (a must)</li><li>Previous experience as a Service Advisor or in a customer-facing role in the automotive industry</li><li>Strong communication, customer service, and organizational skills</li><li>Knowledge of vehicle maintenance and repair services</li><li>Ability to explain technical issues in a simple, clear manner</li><li>Computer literacy and experience with service management systems</li></ul>What We Offer:<ul><li>Friendly and professional work environment</li><li>Competitive salary based on experience</li><li>Training and opportunities for growth</li><li>Performance-based incentives</li></ul>Job Type: Full-time

Auto Center Service Advisor - Must speak Arabic & English

Explore 5666+ Customer service advisor arabic speaker in Dubai this December. Find roles across top companies and apply now to boost your career.

5666 customer service advisor arabic speaker jobs IN Dubai

Customer Service Advisor - Arabic Speaker

Customer Service Advisor - Arabic Speaker

Customer Service Advisor - Arabic Speaker (Online Fashion)

Customer Service Advisor - Arabic Speaker (Online Fashion)

Service Advisor – Car Service Arabic speaker

Customer Services Representative

Auto Center Service Advisor - Must speak Arabic & English