sales executive

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service advisor

Legend Holding Group

Job Title: Service Advisor &ndash; Automotive Dealership Job Type: Full-TimeJob PurposeWe are looking for an experienced and customer-focused Service Advisor to join our automotive dealership team. As the main point of contact between customers and the service department, you will be responsible for ensuring excellent customer experiences, accurate diagnosis of vehicle issues, and smooth coordination between customers, technicians, and the parts department.Key Responsibilities<ul><li>Greet customers, assess service needs, and provide clear explanations of required work.</li><li>Prepare service estimates, recommend maintenance, and ensure parts/tools are available.</li><li>Create accurate service orders and manage scheduling of appointments.</li><li>Coordinate with technicians and parts department to ensure timely repairs.</li><li>Provide regular status updates to customers during the service process.</li><li>Handle customer inquiries, complaints, and ensure high satisfaction levels.</li><li>Promote additional services, recalls, and promotions to customers.</li><li>Review completed work, explain charges, and process payments.</li><li>Maintain accurate service records and ensure compliance with policies/warranty guidelines.</li></ul>Requirements<ul><li>5&ndash;6 years of proven experience as a Service Advisor, preferably in an automotive dealership.</li><li>High school diploma (required); degree/certification in automotive technology or business (preferred).</li><li>Strong communication and customer service skills.</li><li>Basic knowledge of vehicle systems, repairs, and maintenance procedures.</li><li>Ability to upsell services in a professional and customer-friendly manner.</li><li>Excellent organizational and time management skills.</li><li>Proficiency with dealership management systems (DMS) and basic office software.</li><li>Female candidates who can speak Arabic are preferred.</li></ul>Why Join Us<ul><li>Work with a professional and supportive team.</li><li>Opportunities for career development and growth.</li><li>Positive and customer-focused environment.</li></ul>Job Type: Full-time

Service Advisor

Dollar Car Rental - AAA Group

Job responsibilities:<ul><li>Serve as the primary point of contact for customers, providing exceptional service and building strong relationships.</li><li>Coordinate with the Sales Staff for Lease replacements, lease expired, new lease deliveries, lease renewals etc.</li><li>Schedule and coordinate lease replacement, ensuring efficient use of time and resources.</li><li>Maintain accurate records of customer interactions, service history, and vehicle information.</li><li>Resolve customer complaints and concerns in a professional and timely manner, escalating issues as necessary.</li><li>Collaborate with the service team to meet department goals and objectives, actively contributing to a positive and productive work environment.</li></ul>Desired Candidate<ul><li>Available to join immediately</li><li>3+ years of experience in client &amp; operations coordination or a similar role.</li><li>Proven experience in Customer Service and vehicle leasing.</li><li>Excellent communication and interpersonal skills to effectively collaborate with internal and external customers and other stakeholders.</li><li>Attention to detail and strong organizational skills to maintain accurate records and manage multiple tasks.</li><li>Ability to adapt to changing priorities and work under pressure to meet deadlines.</li><li>Strong organizational and multitasking skills, with the ability to prioritize and meet deadlines.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

ND Auto Garage LLC

WE ARE HIRING: SERVICE ADVISOR / RECEPTIONIST (LADIES ONLY) Join one of the UAE&rsquo;s leading automobile repair and maintenance experts! We are currently looking for a female candidate with strong customer service skills to join our front office team.Position:Service Advisor / ReceptionistKey Responsibilities:<ul><li>Welcome and assist customers at the front desk in a professional manner</li><li>Handle incoming calls, emails, and walk-in inquiries</li><li>Prepare job cards, repair orders, and invoices</li><li>Coordinate with technicians and workshop staff for job progress updates</li><li>Provide timely updates to customers regarding their vehicles</li><li>Maintain a clean and organized reception area</li><li>Perform general administrative and support duties as required</li></ul>Ideal Candidate Should Have:<ul><li>Prior experience in customer service or receptionist roles (automotive industry preferred)</li><li>Good communication and interpersonal skills</li><li>Basic knowledge of automotive services is an advantage</li><li>Organized, detail-oriented, and able to multitask</li><li>Proficiency in English (Arabic is a plus)</li><li>Female candidates only</li><li>Previous experience in the UAE is a plus</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Full-time employment with benefits</li><li>Friendly and professional work environment</li><li>Opportunity to grow with a leading auto service company</li></ul>Interested candidates may send their CVs to: info@ndautogarage.comJob Types: Full-time, Contract Contract length: 24 monthsExperience:<ul><li>Automotive Technician: 3 years (Required)</li></ul>

Service Advisor/ Receptionist

Fix My Ride

Automotive Service Advisor Job Description:<ul><li>Greet and develop an ongoing relationship with customers</li><li>Answer service/repair calls and understand the problem, scheduling appointments, estimating costs (after discussion with technician and GM), assign technician, communicate timelines and follow through</li><li>Document all call records and maintain daily jobs tracking, vehicle details, services offered, price etc</li><li>Set up service appointments that align with the customer and technicians&rsquo; schedules</li><li>Serve as liaison between the service manager, shop foreman, parts personnel, technicians and warranty administration</li><li>Inspect vehicles and apply proper resources to accurately identify and verify vehicle mileage and service needs</li><li>Provide customers with information on part warranties and potential savings</li><li>Maintaining up-to-date knowledge about their employer&rsquo;s range of services and contacting customers to update them about offers and promotions</li><li>Identify repeat repairs in customer&rsquo;s best interest</li><li>Work with technicians to determine necessary repairs and possible alternatives to cut costs for the customer</li><li>Write and verify accurate repair orders and include supporting documentation</li><li>Supervise cleaning and preparation of new and used vehicles, test drive vehicles</li><li>Contact customers to keep them in the loop throughout the repair process and communicate when the vehicle is ready for pickup; Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.</li><li>Help customers care for and maintain their vehicles; Maintaining positive customer relationships to ensure repeat business.</li><li>Generate monthly reports on business performance and present to the CEO and GM</li><li>Provide new ideas to promote the business and assist in sales and marketing as and when required</li></ul>Skills Needed<ul><li>Automotive Knowledge and experience in UAE</li><li>Strong communication skills - verbally and through writing. Being able to communicate effectively and in a professional manner is essential to getting the job done right and on time.</li><li>Must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians.</li><li>Good listening skills</li><li>Time management - Between setting up service appointments, meeting with customers, writing repair orders and working with technicians, among other responsibilities, the schedule of a service advisor fills up quickly</li><li>Team work</li><li>Handle customer complaints in a calm and patient manner</li></ul>Job Type: Full-timePay: AED3,500.00 - AED6,000.00 per monthExperience:<ul><li>automotive service insdurty: 5 years (Required)</li><li>automotive advisor: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE driving license (Required)</li></ul>

Service Advisor for Workshop

Noori Auto Service

Automotive Sales &amp; Service Advisor (UAE Experience Required) DIP-2, Dubai. Experience: Minimum 3-5 years in UAE Language: Must have strong Sales, Service &amp; Communication skills.We are looking for a skilled and customer-focused Automotive Sales &amp; Service Advisor to join our dynamic team.The ideal candidate should have:<ul><li>Minimum 3&ndash;5 years of relevant experience in the UAE automotive service industry</li><li>Excellent spoken and written English</li><li>Strong customer service and communication skills</li><li>Ability to explain technical details clearly to customers</li><li>Maintain sales data &amp; follow up with customers for services, job card creation, repair estimation, invoicing and coordination with workshop teams</li><li>Experience handling German, Japanese, or American vehicles is a plus</li></ul>How to Apply: Send your CV to : Nooriautoservice2024@gmail.comJob Type: Full-timeJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Automotive Sales & Service Advisor

Carzilla auto service

Job Summary:We are seeking a highly motivated, customer-focused Automotive Senior Service Advisor to join our dynamic team. The ideal candidate will be responsible for acting as the liaison between customers and the service technicians, ensuring that automotive issues are accurately understood and addressed, while providing top-tier customer service and building lasting relationships.Key Responsibilities:<ul><li>Greet customers in a professional and courteous manner upon arrival.</li><li>Accurately document customer concerns and vehicle symptoms.</li><li>Prepare repair orders by describing symptoms, problems, and causes discovered during inspection.</li><li>Provide cost estimates and clearly explain them to customers.</li><li>Coordinate with service technicians to determine repair timelines and keep customers informed throughout the process.</li><li>Recommend necessary services and maintenance based on manufacturer guidelines and customer history.</li><li>Maintain customer satisfaction by providing clear communication, timely updates, and follow-up after service completion.</li><li>Handle warranty claims and verify coverage as needed.</li><li>Ensure all repair orders are properly closed and invoiced.</li><li>Maintain knowledge of automotive products and services to effectively answer questions and provide solutions.</li></ul>Requirements:<ul><li>Proven experience as an Automotive Service Advisor or similar role.</li><li>Strong customer service and communication skills.</li><li>Working knowledge of automotive systems and repair procedures.</li><li>Ability to understand and explain technical details to non-technical customers.</li><li>Proficiency with service software..</li><li>Strong organizational and multitasking abilities.</li><li>High school diploma or equivalent; technical training or ASE certification a plus.</li><li>Valid driver&rsquo;s license with a clean driving record.</li></ul>Preferred Qualities:<ul><li>A passion for cars and a desire to help others.</li><li>Positive attitude and a strong team player.</li><li>Sales experience or upselling ability is a bonus.</li><li>Bilingual skills are a plus.</li></ul>Benefits:<ul><li>Competitive salary plus commission</li><li>Health insurance</li><li>Paid vacation</li><li>Ongoing training and career advancement opportunities</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,000.00 per monthLanguage:<ul><li>ARABIC (Required)</li></ul>

AUTOMOTIVE SENIOR SERVICE ADVISOR

AMC MOTORS TRADING LLC

***** Male Candidate ***** Age 27 +***************Job description:Key Responsibilities:<ul><li>Greet customers and understand their vehicle service needs.</li><li>Record complaints and vehicle symptoms accurately on the job card.</li><li>Explain service options, cost estimates, and timeframes clearly to customers.</li><li>Coordinate with technicians to ensure proper diagnosis and timely repairs.</li><li>Keep customers updated on the status of their vehicle.</li><li>Perform final inspection and ensure job completion before vehicle delivery.</li><li>Promote additional services and maintenance packages where appropriate.</li><li>Handle customer queries, complaints, and escalate unresolved issues.</li><li>Maintain up-to-date knowledge of automotive technologies and brand-specific service protocols.</li><li>Ensure proper documentation and adherence to company policies.</li></ul>Key Skills and Qualifications:<ul><li>Minimum 2&ndash;4 years of experience in a similar role in the automotive industry.</li><li>Strong communication and customer handling skills.</li><li>Knowledge of vehicle systems, maintenance, and repair processes.</li><li>Ability to handle pressure and multitask efficiently.</li><li>Proficient in service management software and MS Office.</li><li>Diploma or degree in Automobile Engineering or related field preferred.</li><li>Valid UAE driving license is an advantage.</li></ul>Work Environment:<ul><li>Workshop/showroom-based role.</li><li>Interaction with customers, technicians, and suppliers.</li><li>May require extended working hours during busy periods.</li></ul>Job Type: Full-timeJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Automotive Service Advisor

Explore 3161+ Service advisor in Dubai this September. Find roles across top companies and apply now to boost your career.

3161 service advisor jobs IN Dubai

Service Advisor

Service Advisor

Service Advisor/ Receptionist

Service Advisor for Workshop

Automotive Sales & Service Advisor

AUTOMOTIVE SENIOR SERVICE ADVISOR

Automotive Service Advisor