sales executive

sales manager

sales coordinator

sales engineer

sales representative

service advisor

Omnia Paratus

We are seeking a professional, customer-focused Service Advisor to act as the liaison between customers and our garage team. You will be responsible for greeting customers, understanding their vehicle needs, explaining services, preparing job cards, providing estimates, and ensuring smooth communication between the workshop and the client. Your goal is to deliver excellent customer service while maximizing the efficiency and productivity of the workshop.Key Responsibilities:<ul><li>Greet customers in a professional and friendly manner</li><li>Listen to customer concerns and accurately document vehicle issues</li><li>Provide service and repair estimates based on customer needs and workshop diagnostics</li><li>Create and manage work orders/job cards for mechanics and technicians</li><li>Schedule service and repair appointments</li><li>Maintain clear communication with technicians and customers throughout the repair process</li><li>Upsell additional services when appropriate (e.g., maintenance, inspections)</li><li>Notify customers of completion, delays, or changes in repair work</li><li>Handle customer complaints or escalate issues to management</li><li>Manage invoicing, payments, and warranty documentation</li><li>Maintain records of services, parts, and customer interactions</li></ul>Requirements:<ul><li>Proven experience in a customer service or automotive-related role (preferred)</li><li>Strong communication and interpersonal skills</li><li>Basic knowledge of automotive systems and services</li><li>Ability to explain technical issues in a way customers understand</li><li>Proficient with computers and service management systems</li><li>Strong organizational and multitasking skills</li><li>High school diploma or equivalent (automotive qualification is a plus)</li><li>Valid driver&rsquo;s license (if required)</li></ul>Key Skills:<ul><li>Customer service</li><li>Automotive knowledge</li><li>Problem-solving</li><li>Time management</li><li>Sales and upselling</li><li>Team coordination</li><li>Computer literacy (DMS or garage software experience is a bonus)</li></ul>Job Type: Full-time

Service Advisor

AMC MOTORS TRADING LLC

Job Title: Service Advisor &ndash; Automotive IndustryCompany: AMC Motors Trading L.L.CJob Type: Full-TimeKey Responsibilities:<ul><li>Greet and assist customers, identifying vehicle service and repair needs accurately.</li><li>Prepare detailed job cards, recording customer complaints, symptoms, and requested services.</li><li>Provide accurate service estimates, explain maintenance options, and communicate repair timelines clearly.</li><li>Coordinate with technicians and workshop teams for efficient job execution and proper diagnostics.</li><li>Regularly update customers on vehicle status, additional findings, and approvals.</li><li>Conduct final inspection and quality check before vehicle delivery to ensure service satisfaction.</li><li>Upsell maintenance packages, periodic services, and promotional offers to increase revenue.</li><li>Handle customer feedback and complaints, ensuring quick resolution and client satisfaction.</li><li>Maintain accurate service records, invoices, and reports as per company policies.</li><li>Stay updated with automotive technology trends, service processes, and manufacturer guidelines.</li></ul>Key Skills &amp; Qualifications:<ul><li>2&ndash;4 years of experience as a Service Advisor / Service Consultant in the automotive or aftersales industry.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Solid knowledge of vehicle systems, diagnostics, and repair procedures.</li><li>Ability to multitask, prioritize, and perform under pressure in a fast-paced environment.</li><li>Proficiency in service management software, MS Office, and ERP systems.</li><li>Diploma or Degree in Automobile Engineering / Mechanical Engineering preferred.</li><li>Valid UAE driving license is an advantage.</li></ul>Work Environment:<ul><li>Workshop / Showroom-based position with direct interaction with customers, technicians, and suppliers.</li></ul>Job description:Key Responsibilities:<ul><li>Greet customers and understand their vehicle service needs.</li><li>Record complaints and vehicle symptoms accurately on the job card.</li><li>Explain service options, cost estimates, and timeframes clearly to customers.</li><li>Coordinate with technicians to ensure proper diagnosis and timely repairs.</li><li>Keep customers updated on the status of their vehicle.</li><li>Perform final inspection and ensure job completion before vehicle delivery.</li><li>Promote additional services and maintenance packages where appropriate.</li><li>Handle customer queries, complaints, and escalate unresolved issues.</li><li>Maintain up-to-date knowledge of automotive technologies and brand-specific service protocols.</li><li>Ensure proper documentation and adherence to company policies.</li></ul>Key Skills and Qualifications:<ul><li>Minimum 2&ndash;4 years of experience in a similar role in the automotive industry.</li><li>Strong communication and customer handling skills.</li><li>Knowledge of vehicle systems, maintenance, and repair processes.</li><li>Ability to handle pressure and multitask efficiently.</li><li>Proficient in service management software and MS Office.</li><li>Diploma or degree in Automobile Engineering or related field preferred.</li><li>Valid UAE driving license is an advantage.</li></ul>Work Environment:<ul><li>Workshop/showroom-based role.</li><li>Interaction with customers, technicians, and suppliers.</li><li>May require extended working hours during busy periods.</li></ul>Job Type: Full-timeJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Service Advisor ( Automobile)

A&F Auto Repair

About Us:Welcome to Battmobile, UAE&rsquo;s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.Job Summary:We are seeking an experienced and customer-focused Automotive Service Advisor to join our team. The Service Advisor will be the primary point of contact between customers and our service department, ensuring seamless communication, providing expert guidance, and facilitating the smooth execution of vehicle repair and maintenance services.Key Responsibilities:<ul><li>Greet customers warmly, establish rapport, and actively listen to their concerns and vehicle issues. Provide professional assistance and explanations regarding recommended services, repairs, and maintenance.</li><li>Coordinate with team leaders and workshop supervisors.</li><li>Collaborate with customers to obtain necessary approvals for the work to be performed on their vehicles. Clearly communicate the scope of work, including details and associated costs.</li><li>Effectively communicate job details to technicians, ensuring clear understanding of tasks and accurate execution of repairs and maintenance. Address any technician inquiries or clarifications as needed.</li><li>Create detailed and accurate job cards outlining the required services and repairs. Include relevant vehicle information, parts needed, labor estimates, and anticipated completion times.</li><li>Provide regular updates to customers on the status of their vehicle repairs, including any unexpected findings or delays. Maintain open and transparent communication throughout the service process.</li><li>Calculate and share accurate cost estimates for repairs and services, taking into consideration parts, labor, and any additional charges. Obtain customer approval before proceeding with any additional work.</li><li>Documentation: Maintain comprehensive and organized records of all interactions, approvals, recommendations, and services provided for each customer and their vehicle.</li><li>Conduct thorough quality checks on completed work to ensure repairs meet the required standards before releasing vehicles to customers.</li><li>Strive to exceed customer expectations by delivering exceptional service, addressing concerns promptly, and ensuring a positive overall experience.</li></ul>Qualifications:<ul><li>Previous experience working as an automotive service advisor or in a related customer service role.</li><li>Certification in Automotive Service Excellence (ASE) is a plus</li><li>Knowledge of automotive systems and components, including routine maintenance procedures and common repair issues.</li></ul>Benefits<ul><li>Company Visa</li><li>Paid Leave &amp; Airfare</li><li>Medical Insurance</li><li>Lucrative Incentives</li></ul>How to Apply:If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!Job Type: Full-time

Automotive Service Advisor

Mrs Mika Restaurant

We are looking for an Aftersales Automotive Advisor to join our teamDuties<ul><li>Advises customers about necessary service for routine maintenance.</li><li>Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.</li><li>Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.</li><li>Prepares a repair order showing time, cost and labor estimates for service.</li><li>Writes a brief description of the customer&rsquo;s concern on the repair order to help the technician locate the problem.</li><li>Explains the work performed and the repair order charges to the customer.</li><li>Handles customer complaints.</li><li>Schedules service appointments.</li><li>Obtains customer and vehicle data prior to arrival when possible.</li><li>Refers to service history, inspects vehicle, and recommends additional needed service.</li><li>Provides a complete and accurate written cost estimate for labor and parts.</li><li>Establishes &ldquo;promised time.&rdquo; Checks with dispatcher, if necessary.</li><li>Notifies dispatcher of incoming work.</li><li>Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.</li><li>Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.</li><li>Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.</li><li>Implements a quality control process to eliminate comebacks.</li><li>Maintains high customer satisfaction standards.</li><li>Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.</li></ul>Requirements<ul><li>Minimum 2 years of experience in a Service Advisor or customer-facing automotive role.</li><li>Strong communication and interpersonal skills; fluency in English required (Arabic is a plus).</li><li>Proficient in multitasking, coordination, and time management.</li><li>Knowledge of automotive brands, service processes, and basic technical terminology.</li><li>Familiarity with CRM tools or automotive service software is a plus.</li><li>Customer-centric, sales-oriented, and proactive in problem-solving.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthExperience:<ul><li>Automotive: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

AW Rostamani

<div><div>&middot; Responsible to attend high profile &amp; major fleet customers
&middot; Follow the OEM standards in all customer touch points
&middot; Promptness in receiving/greeting customers, understand their needs
&middot; Proper inventory of customer&rsquo;s vehicle and record customers&rsquo; requirements
&middot; Updating customer data base
&middot; Re-confirm the Job requirements/Repair details/cost involved/delivery time etc and obtaining customer&rsquo;s approval
&middot; To arrange test drive as required jointly with customer
&middot; Ensure legible and clear job advice and create job card
&middot; Follow-up the job progress
&middot; Provide feedback to customer for additional repairs, delayed delivery time and obtain approvals
&middot; Brief the customer on warranty coverage/Service contract coverage
&middot; Promoting Service Contracts/other service products (upselling)
&middot; Ensure job cards are closed on time
&middot; Ensure car is cleaned and ready for delivery as per the promised date and set time
&middot; Notify customer in in advance in case of delay
&middot; Receive customer, explain jobs carried out and charges, ensure payment and deliver the vehicle
&middot; Achieving financial/non-financial targets (Labour sales/CSI/RO Nos/Service campaign targets etc)
&middot; Develop and maintain long term relationship to enhance customer retention
&middot; Handle customer complaints on priority and bring it to the notice of the superiors
&middot; Attend customer queries promptly
&middot; Ensure the pending job cards to be closed within the time limit
Educational Qualification
&middot; Degree/3-year Diploma in Automobile/Mechanical Engineering
Work Experience
&middot; 3 years practical experience with Dealers in similar positions Experience with EV automotive brand is highly preferred
Competencies
&middot; Customer handling &amp; negotiation skills
&middot; Strong knowledge of vehicle systems, repairs, and maintenance services (preferred in automotive industries)
&middot; Excellent customer service, communication, and interpersonal skills
&middot; Strong organizational and multitasking abilities
&middot; Ability to manage time effectively and prioritize tasks in a fast-paced environment
&middot; Proficiency in Microsoft Office Suite and service management software (preferred) 
Languages
&middot; English, Arabic is desirable</div></div> <div></div> <div></div> <div></div> <div></div>

800MotorGuru Auto Repair Services LLC

Head of Department (HOD) &ndash; Service AdvisorsCompany: 800 Motor Guru Location: Al Quoz, DubaiKey Responsibilities:<ul><li>Supervise and lead the Service Advisors team to ensure premium customer experience.</li><li>Oversee daily operations, ensuring smooth customer handling and timely service delivery.</li><li>Monitor team performance and implement continuous improvement strategies.</li><li>Coordinate between customers, workshop, and management to ensure satisfaction.</li><li>Train, motivate, and mentor Service Advisors to achieve departmental goals.</li><li>Handle escalations and maintain service quality standards.</li></ul>Requirements:<ul><li>Minimum 5 years of UAE experience as a Service Advisor in the automotive industry.</li><li>Proven experience in team supervision or leadership role is a strong advantage.</li><li>Strong communication and problem-solving skills.</li><li>Excellent customer relationship management.</li><li>Technical knowledge of automotive services and operations.</li><li>UAE Driving License preferred.</li></ul>Apply Now!Send your resume and cover letter to: hr@800motorguru.comFor WhatsApp: +971 52 309 8713Visit us: www.800motorguru.comJob Type: PermanentPay: AED4,000.00 - AED5,500.00 per month

Service Advisor Head

MATRIX AUTO

<ul><li>Greet customers and offer excellent customer service from intake to release of their vehicles</li><li>Determine and diagnose car issues based on customer description and vehicle condition</li><li>Translate customer-reported problems to actionable work orders for technicians to complete</li><li>Order necessary parts from suppliers and double-check that they are delivered to technicians</li><li>Ensure that automotive work provided to customers meets company quality standards</li><li>Invoice and collect payment from customers for services rendered</li><li>Handle and resolve customer complaints regarding services</li><li>Maintain customer records and enter data into computer databases</li></ul>Job Type: Full-timePay: AED1,500.00 - AED1,800.00 per month

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3290 service advisor jobs IN Dubai

Service Advisor

Service Advisor ( Automobile)

Automotive Service Advisor

Automotive Service Advisor

Service Advisor

Service Advisor Head

Service Advisor