account manager

Oncology is a core area of intensive focus at GSK, and while much progress has been made in the past few years, more can be done to &lt;b&gt;REDEFINE EXPECTATIONS&lt;/b&gt; in cancer care. As we look to redefine expectations in oncology, we need experienced, entrepreneurial-minded leaders to help us on this journey.&lt;br /&gt; &lt;span class=&quot;emphasis&quot;&gt;&lt;b&gt;About the Role&lt;/b&gt;&lt;/span&gt;Are you an experienced Oncology Sales Professional looking to be part of an innovative, dynamic and growing organization? GSK&rsquo;s GULF Oncology team is looking for Oncology Account Manager to manage the sales and business activities across an assigned geographical scope. Key to this position is the ability to drive sales, leverage customer relationships and impact a variety of customer segments. This includes the design and implementation of business plans intended to increase revenue from targeted customers based upon strategic business analysis.You will understand and leverage roles and responsibilities of the cross functional team to drive sales results. These partners include Marketing, Medical Affairs, Market Access and Commercial Operations. Ideal candidates will have a deep knowledge of customers and accounts within oncology and hematology, as well as the local dynamics that influence business in their area.&lt;br /&gt;&lt;br /&gt;Being part of Oncology at GSK is being part of something special. The focus of the organization couldn&rsquo;t be clearer &ndash; we are ambitious to give our customers and our patients MORE, more to fight for and more moments that matter!&lt;span class=&quot;emphasis&quot;&gt;&lt;b&gt;CORE JOB RESPONSIBILITIES:&lt;/b&gt;&lt;/span&gt;Develop market intelligence &amp;amp; initiate the forecasting process in alignment with the commercial trade channel and marketing teams to reflect the actual market demand. Drive end-to-end patient solutions &amp;amp; tracking to support the product supply process &amp;amp; coordinate with supply chain and commercial trade channel teams to ensure product availability and manage the products&rsquo; shelf-life. Conduct frequent effective group meetings and interactions with HCPs to drive disease &amp;amp; product awareness. Drive performance and results through patient recruitment and end-to-end account management with full adherence to GSK way of working. Carry out marketing specific tasks that will address market needs to drive portfolio&rsquo;s performance. Establish long lasting relationships with scientific societies &amp;amp; KEEs to leverage advocacy &amp;amp; support patient care across the region. Coordinate with cross functional team members to develop &amp;amp; implement plans of a defined territory to establish a clear success roadmap with the key accounts. &lt;span class=&quot;emphasis&quot;&gt;&lt;b&gt;Location and Working Model:&lt;/b&gt;&lt;/span&gt;The Key Account Manager will be UAE‑based. This is a field‑based position that requires frequent travel across the assigned territory&lt;br /&gt;&lt;span class=&quot;emphasis&quot;&gt;&lt;b&gt;Basic Qualifications &amp;amp; Skills:&lt;/b&gt;&lt;/span&gt;Bachelor&rsquo;s degree in pharmacy, Medical Sciences, or a related field.Minimum 3 years of pharmaceutical sales experience with a Track record of proven sales success consecutively.Recent oncology/hematology experience in UAE is a must with one year or more as a minimum to be consideredFluency in both Arabic and English languagesValid driver&rsquo;s license with ability to travel as requiredPlease note that the successful candidate must be resident in UAE&lt;span class=&quot;emphasis&quot;&gt;&lt;b&gt;Preferred Qualifications &amp;amp; Skills:&lt;/b&gt;&lt;/span&gt;Driver person who is committed in delivering high-quality results, overcoming challenges, focusing on what matters and continuously raising the bar.Understanding patient journey, full account mapping &amp;amp; product listing process.Developing and maintaining long-term engagements with key stakeholders and decision makers.Strong digital literacy and experience using CRM and remote engagement tools.Experience working collaboratively in cross-functional teams and contributing to launches.Proven ability to think strategically and work with a high level of integrity, accuracy, and attention to detail.Operating at pace and agile decision-making &ndash; using evidence and applying judgement to balance pace, rigor and risk.&lt;span class=&quot;emphasis&quot;&gt;&lt;b&gt;&lt;i&gt;Compliance Responsibilities&lt;/i&gt;&lt;/b&gt; &lt;/span&gt;Full cooperation in terms of GSK and country standard way of operations. Build and maintain compliance knowledge and implement governance processes to ensure that activities take place in adherence to GSK&rsquo;s prevailing codes, policies and procedures and legal requirements. Ensure strong business partnerships, with stakeholders to manage issue that may arise, and determine approved courses of action. Develop collaborative relationships based on trust, openness, honesty and transparency. Demonstrate authenticity, values and integrity. &lt;br /&gt; &lt;i&gt;GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.&lt;/i&gt;&lt;b&gt;Why GSK?&lt;br /&gt;Uniting science, technology and talent to get ahead of disease together.&lt;/b&gt;GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.&lt;b&gt;Contact information:&lt;/b&gt;&lt;br /&gt;You may apply for this position online by selecting the &lt;b&gt;Apply now&lt;/b&gt; button.&lt;b&gt;Important notice to Employment businesses/ Agencies&lt;/b&gt;GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK&amp;#39;s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Oncology Account Manager

SSI SCHÄFER

<div>
 
 The ideal candidate will play a crucial role in growing our Customer Service business within the MEA region. This is an excellent opportunity for a positive, motivated driven individual with great customer relationship skills with both internal and external customers. Capitalizing on our existing customer base, you will manage all customer related service activities and communication. The target being to improve customer satisfaction and customer profitability. The person in this role needs to be a results-driven and forward-thinking professional with a passion for driving business growth in the warehouse automation sector. The Service Account Manager (SAM) maintains regular customer relationship and identifies sales opportunities within our Customer Service business unit.
 
 
 
 
 
 
 Responsibilities
 
 
 
 Relationship Management:
 
 <ul>
 <li>
 Cultivate and maintain effective, ongoing relationships with key existing customers.
 </li>
 <li>
 Collaborate with current customers to understand their evolving needs and align our services accordingly
 </li>
 <li>
 Active and regular communication with existing customers to build and maintain ongoing relationships
 </li>
 </ul>
 
 Account Management:
 
 <ul>
 <li>
 Achieve annual sales targets through the successful execution of service sales
 </li>
 <li>
 Define and sell extensions, upgrades and modernization concepts for existing systems with support from Application Engineering
 </li>
 <li>
 Collaborate with the team to ensure seamless integration of customer requirements into proposed solutions.
 </li>
 <li>
 Ensure that technical integrity is maintained in all proposed solutions.
 </li>
 <li>
 Work closely with the marketing and sales teams to create compelling proposals and presentations.
 </li>
 <li>
 Ensure proposals are tailored to address the specific needs and challenges of potential clients.
 </li>
 <li>
 Negotiate prices and terms on offers submitted
 </li>
 <li>
 Define obsolescence management and implementation roadmap with the customers
 </li>
 <li>
 Assist in the creation of customer Life Cycle Plans, considering long-term needs and evolving technology.
 </li>
 <li>
 Prepare Service agreements (SLAs) and follow up on renewal.
 </li>
 <li>
 Support escalation management with the SSI SCHAEFER and customer organization as the Single Point of Contact.
 </li>
 <li>
 Ensure billable/clearable incident tickets are discussed with customers and invoiced in a timely manner.
 </li>
 <li>
 Maintain data integrity using global tools (Salesforce, SaX, etc.)
 </li>
 <li>
 Regular monitoring and follow up of the Open Ears/NPS feedback and initiate discussion with customers to determine improvement in our service quality and level.
 </li>
 </ul>
 
 Continuous Learning:
 
 <ul>
 <li>
 Stay updated on existing and emerging SSI SCHAEFER technologies and equipment.
 </li>
 <li>
 Maintain a deep understanding of industry trends and advancements
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Degree or equivalent experience in Mechanical Engineering, Mechatronics, Applied Science or Tradesman certificate of proficiency in mechanical or electrical discipline
 </li>
 <li>
 3 - 4 years' industry related (intralogistics automation, warehouse storage systems, material handling equipment) Service Manager experience
 </li>
 <li>
 Proven experience in leading and managing technical sales opportunities
 </li>
 <li>
 Prior experience in a solutions engineering or similar role
 </li>
 <li>
 Excellent interpersonal and communication skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders
 </li>
 <li>
 Demonstrated ability to work collaboratively across teams and departments
 </li>
 <li>
 A passion for staying current with emerging technologies and industry trends
 </li>
 <li>
 Strong negotiation, communication, and presentation skills
 </li>
 <li>
 Strategic thinker with the ability to identify and capitalize on market trends and opportunities
 </li>
 <li>
 Ability to build and maintain relationships with key stakeholders
 </li>
 <li>
 Ability to interpret engineering drawings
 </li>
 <li>
 Willingness to travel within the region (regular travel required)
 </li>
 </ul>
 
 
</div>

Service Account Manager - Customer Services

Cisco

Meet the team
 
Splunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights.
 ​
 
Your impact
 
As a Customer Success Platform or Security Area Technical Account Manager (TAM), you will deliver strategic solutions to ensure every customer engagement achieves maximum business impact. You will serve as a trusted Splunk expert, guiding account teams and customers to optimize their use of the Splunk Platform for enhanced operational resilience.
 
What you will do
 
<ul>
<li>Provide strategic, case-based technical consulting and delivery (up to 90 days) for Splunk Enterprise/Cloud, Enterprise Security, UBA/UEBA, and SOAR to improve customer platform adoption.</li>
<li>Partner with Sales and Customer Success teams to drive customer value realization through effective onboarding, enablement, and comprehensive health reviews.</li>
<li>Audit platform usage, data models, and dashboards to remediate identified issues and optimize overall account health.</li>
<li>Plan and develop detections and analytics for security use case activation to close MITRE ATT coverage gaps and strengthen security postures.</li>
<li>Scope the level of effort and develop technical action plans to resolve complex technical situations based on thorough assessments.</li>
<li>Engage proactively with Technical Success Engineers, Solution Engineers, and Architects to review account health and identify data management opportunities.</li>
<li>Deliver customer onboarding and enablement-based workshops to ensure users achieve critical success milestones.</li>
<li>Gain alignment with account team members and customer decision-makers to demonstrate the tangible business value of proposed technical solutions.</li>
<li>Contribute to practice key performance indicators by driving process improvements, developing collateral, and implementing new tools.</li>
<li>Empower customers with high-quality architectural guidance, ensuring their enterprise-level implementations are successful and scalable.</li>
</ul>
Minimum qualifications
 
<ul>
<li>Professional experience administering, configuring, and maintaining Splunk Core (Enterprise or Cloud) and/or Enterprise Security (ES) platforms, including integrating and normalizing data from diverse sources.</li>
<li>Professional experience designing Splunk architecture, implementing data onboarding, and deploying Splunk Core and/or ES product features.</li>
<li>Professional experience writing Search Processing Language (SPL), including the ability to develop and optimize correlation and risk-based alerting rules.</li>
<li>Professional experience working in technical consulting, systems architecture, or big-data analytics roles.</li>
</ul>
Preferred qualifications
 
<ul>
<li>Proficiency with scripting languages (such as Bash) and application development (Java, Python, or .NET).</li>
<li>Hands-on experience delivering Splunk Cloud implementations and cloud migration projects.</li>
<li>Active Splunk Consultant and Splunk Cloud Administration Certifications.</li>
<li>Industry-standard security certifications such as GIAC, CISSP, OSCP, or equivalent.</li>
<li>Understanding of enterprise architecture across on-premise and Cloud environments (AWS, Azure, GCP).</li>
<li>Solid foundation in cybersecurity frameworks, including NIST CSF, CIS, HIPAA, and PCI DSS.</li>
<li>Expertise in additional security products and applications, such as UBA/UEBA and SOAR.</li>
<li>Experience with Splunk Data Management solutions, including Edge Processor, Ingest Processor, DDAA, and Federated Search.</li>
<li>Strong collaborative skills to effectively partner with cross-functional teams and customer stakeholders.</li>
</ul>
Why Cisco?
 
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 We are Cisco, and our power starts with you.

Splunk Technical Account Manager - UAE

Tate

<div>Location: Dubai, UAE (with regional travel)
Reporting to: Regional Commercial Director, MEA
Role Type: Permanent<h1 class="jobSectionHeader"> 
About Tate</h1> 
At Tate, we are passionate about delivering world-class data centre and commercial infrastructure solutions. As part of the Kingspan Group, we operate globally and are expanding rapidly across the Middle East &amp; Africa (MEA), supporting major investments in hyperscale data centres, smart cities, and digital infrastructure.
The MEA region presents a high-growth environment driven by government-backed transformation programs, increasing hyperscale demand, and strong investment in AI, cloud, and smart infrastructure.<h1 class="jobSectionHeader"> 
About the Role</h1> 
The Strategic Accounts Manager will lead Tate's engagement with key hyperscale clients, developers, and contractors across UAE and OMAN region. This role requires strong commercial leadership, regional understanding, and the ability to build long-term partnerships.<h1 class="jobSectionHeader"> 
Key Responsibilities</h1> 
 Drive growth across the UAE and Oman hyperscale and enterprise data centre markets
 Own full sales lifecycle from pipeline generation to project award
 Target major projects at early design stage across UAE and Oman
 Build relationships with hyperscalers, developers, contractors, consultants, and engineers
 Act as trusted advisor on data centre infrastructure solutions
 Promote solutions with specifiers to secure early design inclusion
 Represent Tate at regional industry events
 Collaborate with internal teams to support project delivery
 Ensure compliance with quality and regulatory requirements
 Maintain CRM (salesforce) pipeline and provide accurate forecasting 
IMS Responsibilities 
 Adhere to the Employee Handbook, Group Code of Conduct, the Group Compliance Policy, the IMS Policy, and all other applicable company policies and procedures.
 Maintain awareness of the requirements of, and their individual contribution to and impact on the effectiveness of, the Integrated Management System (IMS), including Quality, Health &amp; Safety, Environmental and Product Compliance objectives and requirements.
 Report on unsafe acts, unsafe conditions, incidents, and injuries, quality issues, compliance concerns, violations to the appropriate personnel without delay.
 Participate in required training, audits, and continuous improvement initiatives.<h1 class="jobSectionHeader"> 
</h1><h1 class="jobSectionHeader">
Qualifications &amp; Experience</h1> 
 Degree in Engineering, Construction Management, or related discipline
 Minimum 5 years' experience in construction or data centre sector
 Experience working in Middle East markets preferred
 Experience with hyperscale or mission-critical environments desirable<h1 class="jobSectionHeader"> 
Skills &amp; Competencies</h1> 
 Strong commercial and negotiation skills
 Understanding of MEA construction and procurement practices
 Excellent relationship-building abilities
 Strong communication and presentation skills
 Proficiency in Microsoft Office and CRM tools/ Salesforce
 AutoCAD or BIM knowledge is a plus<h1 class="jobSectionHeader"> 
Additional Requirements</h1> 
 Willingness to travel
 Ability to operate in fast-paced environments
 Knowledge of regional regulations and standards</div>

Strategic Account Manager - UAE & Oman

<div>Location: Dubai, UAE (with regional travel)
Reporting to: Regional Commercial Director, MEA
Role Type: Permanent<h1 class="jobSectionHeader"> 
About Tate</h1> 
At Tate, we are passionate about delivering world-class data centre and commercial infrastructure solutions. As part of the Kingspan Group, we operate globally and are expanding rapidly across the Middle East &amp; Africa (MEA), supporting major investments in hyperscale data centres, smart cities, and digital infrastructure.
The MEA region presents a high-growth environment driven by government-backed transformation programs, increasing hyperscale demand, and strong investment in AI, cloud, and smart infrastructure.<h1 class="jobSectionHeader"> 
About the Role</h1> 
The Strategic Accounts Manager will lead Tate's engagement with key hyperscale clients, developers, and contractors across Qatar, Kuwait and Oman region. This role requires strong commercial leadership, regional understanding, and the ability to build long-term partnerships.<h1 class="jobSectionHeader"> 
Key Responsibilities</h1> 
 Drive growth across the hyperscale and enterprise data centre markets of Qatar, Kuwait and Bahrain
 Own full sales lifecycle from pipeline generation to project award
 Target major projects at early design stage across UAE and Oman
 Build relationships with hyperscalers, developers, contractors, consultants, and engineers
 Align with key installation partners to drive project delivery while strategically developing new partner relationships across the region
 Act as trusted advisor on data centre infrastructure solutions
 Promote solutions with specifiers to secure early design inclusion
 Represent Tate at regional industry events
 Collaborate with internal teams to support project delivery
 Ensure compliance with quality and regulatory requirements
 Maintain CRM (salesforce) pipeline and provide accurate forecasting 
IMS Responsibilities 
 Adhere to the Employee Handbook, Group Code of Conduct, the Group Compliance Policy, the IMS Policy, and all other applicable company policies and procedures.
 Maintain awareness of the requirements of, and their individual contribution to and impact on the effectiveness of, the Integrated Management System (IMS), including Quality, Health &amp; Safety, Environmental and Product Compliance objectives and requirements.
 Report on unsafe acts, unsafe conditions, incidents, and injuries, quality issues, compliance concerns, violations to the appropriate personnel without delay.
 Participate in required training, audits, and continuous improvement initiatives.<h1 class="jobSectionHeader"> 
</h1><h1 class="jobSectionHeader">
Qualifications &amp; Experience</h1> 
 Degree in Engineering, Construction Management, or related discipline
 Minimum 5 years' experience in construction or data centre sector
 Experience working in Middle East markets preferred
 Experience with hyperscale or mission-critical environments desirable<h1 class="jobSectionHeader"> 
Skills &amp; Competencies</h1> 
 Strong commercial and negotiation skills
 Understanding of MEA construction and procurement practices
 Excellent relationship-building abilities
 Strong communication and presentation skills
 Proficiency in Microsoft Office and CRM tools/ Salesforce
 AutoCAD or BIM knowledge is a plus<h1 class="jobSectionHeader"> 
Additional Requirements</h1> 
 Willingness to travel
 Ability to operate in fast-paced environments
 Knowledge of regional regulations and standards</div>

Strategic Account Manager - Qatar, Bahrain & Kuwait

Copeland

<div><div><div>About Us
</div>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
</div><div>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
</div>Key Responsibilities
<ul><li>Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers.
</li></ul><ul><li>Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor.
</li></ul><ul><li>Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices.
</li></ul><ul><li>Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions.
</li></ul><ul><li>Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.
</li></ul><ul><li>Maintain accurate forecasts, opportunity plans, project pipeline and account strategies within CRM systems.
</li><li>Responsible for developing and maintaining relationships with key HVAC OEM stakeholders
</li><li>Develop deep understanding of customer strategy to champion appropriate support needs and HVAC product opportunities
</li><li>Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Technical Sales Engineer, etc.) to ensure value propositions are appropriately delivered
</li><li>Conduct periodic account planning to strategically identify expansion &amp; cross-sell opportunities
</li><li>Lead contract and pricing negotiations with OEM customers
</li><li>Serve as main point of contact for set of assigned accounts; route inquiries as necessary to Customer Success Reps
</li><li>Conduct regular field visits to better understand customer processes and needs
</li>Actively engages to stay updated on HVAC industry trends and competitor activity 
<li>
</li></ul>Required Experience &amp; Skills
<ul><li>Eight (10) or more years of experience in B2B or technical sales roles supporting complex customer environments.
</li></ul><ul><li>Demonstrated success managing strategic or enterprise‑level customer accounts.
</li></ul><ul><li>Advanced consultative selling, opportunity management, and negotiation skills.
</li></ul><ul><li>Ability to engage and influence executive‑level customer stakeholders.
</li></ul><ul><li>Strong written, verbal, and presentation communication skills.
</li></ul>Disciplined use of CRM tools to manage pipeline, forecasts, and account plans. 
<ul><li>
</li></ul>Preferred Experience &amp; Skills
<ul><li>Experience selling complex, technical, or solutions‑based offerings.
</li></ul><ul><li>Experience leading multi‑year account strategies or enterprise‑level engagements.
</li></ul><ul><li>Technical background in industrial engineering, mechanical engineering, electrical engineering, or a closely related systems‑focused discipline.
</li></ul><div>Our Commitment to Our People
</div><div>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That&rsquo;s why everything we do is geared toward a sustainable future&mdash;for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
</div><div>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
</div><div>Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
</div><div>Together, we have the opportunity &ndash; and the power &ndash; to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
<div>Our Commitment to Inclusion &amp; Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. 
</div><div>Equal Opportunity Employer
</div><div>Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</div></div></div>

Strategic Account Executive OEM

Hellmann Worldwide Logistics

<div>
 
 About Us
 
 
 
 Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
 
 
 For the better. Together.
 
 
 To be added later
 
 
 
 About The Job
 
 
 
 Responsible to handle accounts, as assigned by the Customer Service Manager.
 
 
 <ul>
 <li>
 Responsible to manage the accounts operationally as per the customer service QMS procedures depending on the shipment mode &amp; commercially responsible for the development &amp; retention of the account.
 </li>
 <li>
 Develop strong relationships with customers based on trust, honesty and mutual respect.
 </li>
 <li>
 Responsible to ensure that all customer requirements are followed with high diligence &amp; KPI&rsquo;s if any are always met with close co-ordination within all stakeholders.
 </li>
 <li>
 Ensures all customer data, tariff&rsquo;s &amp; SOPs are duly filed &amp; updated/valid at any given time.
 </li>
 <li>
 Provide innovative &amp; workable solutions to issues (if any).
 </li>
 <li>
 Have regular monthly/quarterly meetings with customers &amp; ensure close follow up is done on the action points.
 </li>
 <li>
 Responsible towards contributing towards the departmental goals &amp; achieving individual KPI&rsquo;s.
 </li>
 <li>
 Represent the company in the most professional manner possible in accordance with local legislation and all company policies / procedures.
 
 
 </li>
 </ul>
 Commercial upselling skills
 
 
 <ul>
 <li>
 Drive and push the CIP development.
 </li>
 <li>
 Act as a backup in any team member&rsquo;s absence.
 </li>
 <li>
 Handle any other tasks as assigned by the manager.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 Secondary: Bachelor&rsquo;s degree
 
 
 Experience: Prior experience working in the customer service department, handling logistics accounts, Freight knowledge
 
 
 Knowledge of customs clearance process within the freezone is mandatory
 
 
 Professional: Proficient in Microsoft Office applications
 
 
 Others: Excellent communication skills
 
 
 
 About Our Benefits
 
 
 
 A strong Team Spirit and a lot of fun together
 
 
 A safe, multi-cultural and inclusive environment
 
 
 Individual opportunities for growth and development
 
 
 Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
 
 
 If you are excited by this fantastic opportunity and have what it takes, then click APPLY!
</div>

Customer Service Operations Associate

Explore 238+ Account manager in Dubai this July. Find roles across top companies and apply now to boost your career.