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Atlantis The Palm

<div>Agent, Call Center
 
(20295) 
A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. 
The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay. 
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.
About The Role
Are you passionate about engaging and helping multiple nationalities daily via call? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis, the Palm is looking for someone like you!
As Agent, Call Center, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. Moreover, you will have to maintain an efficient and effective flow of information with the guest and all internal departments and handle external as well as internal calls with Forbes standards in mind.
About You
An ideal candidate will have a minimum of two years&rsquo; experience in the same role or a customer service position where handled large volume. You will have a strong work ethics and desire to continuously learn and develop at our resort. An addition language such as Arabic, Chinese, Italian, Spanish, French or German is advantageous. 
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives. 
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Agent, Call Center

Atlantis Resorts

<div>
 ( 20295 )
 
 
 A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.
 
 
 The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.
 
 
 Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.
 
 
 
 About The Role
 
 
 
 Are you passionate about engaging and helping multiple nationalities daily via call? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis, the Palm is looking for someone like you!
 
 
 As Agent, Call Center, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. Moreover, you will have to maintain an efficient and effective flow of information with the guest and all internal departments and handle external as well as internal calls with Forbes standards in mind.
 
 
 
 About You
 
 
 
 An ideal candidate will have a minimum of two years&rsquo; experience in the same role or a customer service position where handled large volume. You will have a strong work ethics and desire to continuously learn and develop at our resort. An addition language such as Arabic, Chinese, Italian, Spanish, French or German is advantageous.
 
 
 We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.
 
 
 With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
</div>

Tafaseel

<div><h2 class="jobSectionHeader">Responsibilities</h2><ul><li>
Handle inbound and outbound calls, emails, and chat inquiries related to real estate services.</li><li>
Respond to customer inquiries regarding property availability, pricing, locations, and project details.</li><li>
Qualify leads by identifying customer requirements, budget, and preferred locations.</li><li>
Maintain accurate customer records and update the CRM system.</li><li>
Follow up with prospective customers to ensure timely communication.</li><li>
Escalate complex customer concerns to the appropriate department when required.</li><li>
Achieve assigned KPIs, including service levels, quality, productivity, and customer satisfaction.</li><li>
Ensure compliance with company policies, client requirements, and data confidentiality standards.</li><li>
Stay updated on real estate projects, market trends, and industry terminology.</li></ul><h2 class="jobSectionHeader">
Skills &amp; Qualifications</h2><ul><li>
Bachelor's degree or diploma in any relevant field.</li><li>
Minimum 1&ndash;2 years of experience in a call center or customer service role; real estate experience is a must.</li><li>
Good understanding of common real estate terminology such as freehold, leasehold, off-plan, ready property, mortgage, title deed, and property viewing.</li><li>
Excellent verbal and written communication skills in English and Arabic.</li><li>
Experience using CRM systems and Microsoft Office applications.</li><li>
Ability to handle customer inquiries professionally and work in a target-driven environment.</li><li>
Strong interpersonal, problem-solving, and organizational skills.</li><li>
Ability to work in a multi-channel environment, including voice, email, chat, and social media interactions.</li></ul>
This role is based in Dubai in client's location</div>

Call Center Agent - Real Estate

We One

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 To ensure the delivery of smooth, efficient and consistent best practice of the functioning of the customer service desk, you will be responsible in delivery bespoke process and procedure of the overall customer service program and for the centre providing all customers excellent services and ensuring that their expectations are constantly met.
 
 
 
 
 
 
 Job Type: Permanent
 
 
 
 
 Salary: 6K AED
 
 
 
 
 
 
 
 Key Tasks:
 
 
 <ul>
 <li>
 Ensure the smooth and efficient operation of the Customer Service Desk by delivering exceptional customer service and consistently meeting customer expectations.
 </li>
 <li>
 Maintain comprehensive knowledge of the property, its facilities, and key attractions within Dubai.
 </li>
 <li>
 Respond to general inquiries from customers and stakeholders at the Customer Service Desk.
 </li>
 <li>
 Keep the Customer Service Team Leader, Supervisor, and Manager informed of customer feedback and service-related issues.
 </li>
 <li>
 Handle incoming telephone calls and respond to customer inquiries promptly and professionally.
 </li>
 <li>
 Maintain accurate records of customer service requests, inquiries, and complaints.
 </li>
 <li>
 Resolve customer complaints in accordance with established policies and procedures.
 </li>
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 Prepare and reconcile shift cash transactions, ensuring all records are accurate and balanced, and securely deposit funds in compliance with company policies.
 </li>
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 Support fellow Customer Service team members during busy periods to ensure seamless service delivery.
 </li>
 <li>
 Perform meet-and-greet duties for tour groups, school visits, and other organized events as required.
 </li>
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 Provide customers with accurate information regarding ongoing promotions and ensure all related procedures are followed correctly.
 </li>
 <li>
 Promote, sell, and upsell Dubai Holding Malls' products and services while adhering to established sales procedures.
 </li>
 <li>
 Manage value-added services, including gift wrapping, stroller rentals, wheelchair loans, lost and found, childcare services, and other customer assistance programs.
 </li>
 <li>
 Maintain accurate inventory records for services and products sold at the Customer Service Desk, ensuring compliance with accounting procedures and reporting discrepancies immediately to the Team Leader or Supervisor.
 </li>
 <li>
 Assist the Customer Service Team Leader and Supervisor in collecting and updating information on in-store promotions, events, and activities to keep the team informed.
 </li>
 <li>
 Coordinate with the Customer Service Team Leader to ensure mall directories are accurate and up to date, reporting any discrepancies promptly.
 </li>
 <li>
 Direct media inquiries to the appropriate Palm Jumeirah Malls department or representative.
 </li>
 <li>
 Report equipment malfunctions, supplier shortages, or any operational issues immediately to the immediate supervisor.
 </li>
 <li>
 Monitor the condition of mall common areas, restrooms, signage, and other public facilities, reporting any maintenance or cleanliness concerns to ensure the mall maintains a high standard of presentation.
 </li>
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 Ensure brochure racks remain clean, organized, and fully stocked at all times.
 </li>
 <li>
 Maintain the cleanliness, organization, and professional appearance of the Customer Service Desk at all times.
 </li>
 </ul>
 
 
 
</div>

Call Center Agent

Derma Tech Poly Clinic L.L.C

Marketing &amp; Customer Support Associate (Full-Time)Love to talk talk talk, chat chat chat and have fun being a bit of an Instagram creative? Then you&rsquo;ll fit right in with us.We&rsquo;re looking for a friendly, confident Customer Support&ndash;first teammate who also helps with light marketing and social media.---What You&rsquo;ll Do (Mainly Customer Support )Make outbound calls for appointment reminders, follow-ups, feedback, and re-engaging customers.Handle inbound calls and WhatsApp/messages: answer questions, explain services, and guide customers smoothly.Help customers book appointments and feel comfortable every step of the way.Keep records and notes updated so the whole team stays in sync.Stay positive, kind, and solution-focused &ndash; even with tricky situations.---Plus a Fun Marketing SideHelp with Instagram &amp; social media &ndash; posting, replying to DMs, engaging with followers.Support simple content creation (stories, captions, basic visuals, fun ideas).Share ideas on how we can make our clinic more visible and approachable online.---What You BringExperience in customer service (and/or marketing is a bonus).A plus: You know what is Botox or any Aesthetic TreatmentStrong communication skills and confidence on the phoneComfortable with social media, especially Instagram.Organized, reliable, and happy to work in a team-oriented, fair, and supportive environment.If you enjoy talking to people all day, caring for customers, and having fun with social media on the side, we&rsquo;d love to meet you and pay you minimum 3000 aed plus commission.Job Type: Full-timeJob Type: Full-timePay: From AED2,500.00 per monthWork Location: In person

Call Center Agent / Customer Service Representative

Al Riyady

An Aesthetic Clinic in Jumeirah 3 is looking for 2 Call Center Agent/Customer Service Representative.Candidate must have experience in Aesthetic/Dermatology clinic in UAE or home country.Only immediate joiner for nowSalary: 4000AED - 5000AED (Based on experience)6 days a weekComputer literatePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>From which country are you from?</li><li>What is your visa and notice period?</li><li>What is your expected salary?</li><li>Are you interested to work in Jumeirah 3 Dubai?</li><li>Do you have experience as a Call Center Agent/Customer Service in an Aesthetic or Dermatology clinic? If yes, which company?</li></ul>Work Location: In person

CALL CENTER AGENT/CUSTOMER SERVICE REPRESENTATIVE - AESTHETIC CLINIC IN JUMEIRAH 3

total secure

We are seeking a motivated and friendly Customer Support Executive to join our team. This role is crucial in ensuring that our customers have an excellent experience with our products and services. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a genuine passion for helping people.Key Responsibilities:<ul><li>Customer Interaction: Respond to customer inquiries via phone, email, chat, or other communication channels in a professional and timely manner.</li><li>Issue Resolution: Address and resolve customer issues, complaints, and queries efficiently, ensuring customer satisfaction.</li><li>Product Knowledge: Maintain in-depth knowledge of our products and services to provide accurate information and guidance to customers.</li><li>Record Keeping: Document customer interactions, issues, and resolutions in our CRM system to ensure accurate and up-to-date records.</li><li>Feedback Collection: Gather and report customer feedback to help improve products, services, and overall customer experience.</li><li>Team Collaboration: Work closely with other departments, such as sales and technical support, to resolve complex issues and enhance customer satisfaction.</li><li>Follow-up: Ensure follow-up with customers to confirm that their issues have been resolved and to provide additional assistance if needed.</li></ul>Qualification <ul><li>Degree or Diploma</li><li>Freshers can also apply</li><li>Fluent in English and Hindi</li><li>Female Prefered</li></ul>Attractive Package AvailableJob Type: Full-timePay: AED2,500.00 - AED2,750.00 per monthWork Location: In person

Office Administrator

Explore 377+ Customer service agent in Dubai this August. Find roles across top companies and apply now to boost your career.

377 customer service agent jobs In Dubai

Agent, Call Center

Agent, Call Center

Call Center Agent - Real Estate

Call Center Agent

Call Center Agent / Customer Service Representative

CALL CENTER AGENT/CUSTOMER SERVICE REPRESENTATIVE - AESTHETIC CLINIC IN JUMEIRAH 3

Office Administrator