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customer service representative Jobs in Dubai

customer service representative

customer service agent

Innovation it solutions Fze LLC

Mass Hiring in Dubai &ndash; 200+ Positions Open!We are expanding our team and hiring 200+ Customer Sales Associates to join our growing organization in Dubai.Position: Customer Sales AssociateLocation: Dubai, UAE (Work from Office Only)Salary: Up to AED 6,000 per monthBenefits: 5 Days Working (Saturday &amp; Sunday Off)UAE Public Holidays as per calendarHalf-Day Working during RamadanImmediate Joiners PreferredEligibility: Any Nationality Any LanguageGood communication and sales skills are a plusLanguages - English/Mallyalayam/Hindi/Tamil/Telugu/Gujrati/Punjabi All Job Types: Full-time, Permanent, FresherPay: AED2,000.00 - AED6,000.00 per monthWork Location: In person

Customer Service Agent

CREDITCARE CREDIT MANAGEMENT LLC

Job description:Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 4,500 (Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 4,500 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, FresherContract length: 24 monthsJob Types: Full-time, PermanentPay: Up to AED4,000.00 per month

Customer Service Agent (Female)

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 Airport / Customer Service Agent (Emirates and Dnata)
 
 
 As an Airport / Customer Services Agent, you will be one of the first welcoming faces our customers meet at Dubai International Airport, a leading global aviation hub. Every day brings the opportunity to guide travellers from around the globe through check-in, boarding, arrivals, and baggage services with confidence, care, and professionalism.
 
 
 From assisting lounge customers to supporting families, unaccompanied minors, connecting passengers, and those needing extra assistance, you will play a key role in ensuring every journey feels seamless and stress-free.
 
 
 In this role, you will gain strong operational expertise, develop your people and problem-solving skills, and build a career in a dynamic, fast-paced, and highly international environment.
 
 
 Strong performance in this role can also unlock opportunities for career progression and internal moves across airport operations, customer services, and wider business areas.
 
 
 Marhaba Service Agent
 
 
 As a Marhaba Services Agent, you will deliver a personalized airport experience to our guests, supporting them across key touchpoints including check-in, immigration, boarding and baggage services. You will provide dedicated assistance to VIP customers, families, unaccompanied minors and passengers requiring additional support. This role allows you to build strong customer engagement and service excellence skills, while offering career growth across Marhaba&rsquo;s services, airport operations, and customer experience functions.
 
 
 
 II. Back-office Role
 
 
 
 Customer Sales and Service Agent &ndash; Contact Centre
 
 
 As a Contact Centre Customer Sales and Service Agent, you will be the trusted voice of Emirates, delivering exceptional support and care throughout every stage of our customers&rsquo; journey. Your role is pivotal in creating seamless, reassuring experiences, whether you are helping customers plan their travel or resolving real-time queries with confidence and empathy. In this dynamic position, you will engage with customers across multiple communication channels, ensuring that every interaction reflects clarity, consistency, and up-to-date knowledge of our products and services. Your ability to actively listen, think critically, and communicate effectively will make customers feel valued and supported at all times.
 
 
 Joining the Contact Centre fast-paced, multicultural environment means you will not only sharpen your communication, problem-solving, and sales expertise but also unlock clear pathways for career growth, both within the Contact Centre and across the wider Emirates Group.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus on providing excellent service and closing any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, PermanentPay: Up to AED4,000.00 per month

Customer Service Representative female

High Home Ceramic

We&rsquo;re Hiring: Female Customer Service Representative (Arabic Speaker &ndash; Immediate Joiner)We are looking for a friendly, energetic, and professional Female Customer Service Representative to join our showroom in Al Warsan,Dubai.Requirements:<ul><li>Fluent in Arabic (mandatory)</li><li>Excellent communication and interpersonal skills</li><li>Cheerful, bubbly personality</li><li>Strong client interaction skills</li><li>Well-organized and detail-oriented</li><li>Professional appearance and cleanliness</li><li>Excellent phone etiquette</li><li>Ability to join immediately</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Female Customer Service

Devenir Cap Financial Instruments Quotations Service

Job Vacancy !!!!!Customer Service OfficerJob description:Job Vacancy !!!!!Customer Service OfficerJob Description:<ul><li>Manage and maintain company records, files, and documents</li><li>Perform data entry and accurately update internal databases</li><li>Follow up with clients for business-related requirements and documentation</li><li>Prepare reports, invoices, and assist with basic accounting tasks</li><li>Coordinate client compliance requirements and document submissions</li><li>Assist with PRO-related tasks and external documentation when required</li><li>Handle email correspondence and general administrative duties</li><li>Fill basic bank forms and business-related forms</li><li>Liaise with bank representatives and UAE Free Zone authorities as needed</li><li>Post content on social media platforms</li><li>Arrange meetings with clients as per their requirements</li></ul>Requirements:<ul><li>Fluent in English ( strong spoken and written)</li><li>Strong multitasking and time management skills</li><li>Proficient in MS Office (Excel, Word, Outlook</li><li>Excellent communication and interpersonal skills</li><li>Ability to follow up and coordinate with clients and external partners</li><li>Basic understanding of bank forms and business documentation</li><li>Knowledge of Canva and other basic editing tools</li><li>Experience in social media handling is a plus</li><li>Bachelor&rsquo;s degree or relevant experience in administration/back-office roles</li><li>Basic understanding of accounting and VAT is an advantages</li></ul>Devenir Corporate Services, a UAE-based company specializing in corporate advisory, company formation, and administrative support services across various jurisdictions.The position is based in Dubai, UAE, with a salary range of AED 3,000 per month.Interested candidates are requested to send their CVs to info@devenircap.com. Shortlisted candidates will be contacted for an interview.Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>Customer Service / Back office : 2 years (Preferred)</li></ul>Language:<ul><li>Fluent in English (Preferred)</li></ul>Work Location: In person

Customer Service Officer

Tools World UAE

We are looking for a professional and customer-focused Customer Service Representative to join our team in Dubai. The candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction.Responsibilities<ul><li>Handle customer inquiries via phone, email, and walk-in clients</li><li>Provide accurate information about company services and policies</li><li>Resolve customer complaints in a professional and timely manner</li><li>Maintain records of customer interactions in the CRM system</li><li>Coordinate with internal departments to resolve customer issues</li><li>Prepare basic reports on customer service activities</li></ul>Requirements<ul><li>UAE National (Emiratisation role preferred)</li><li>Bachelor&rsquo;s degree or Diploma in Business Administration or related field</li><li>1&ndash;3 years of experience in customer service or call center roles</li><li>Strong communication skills in English and Arabic</li><li>Good knowledge of MS Office</li><li>Ability to handle multiple tasks and work under pressure</li></ul>Benefits<ul><li>Competitive salary package</li><li>Health insurance</li><li>Annual leave as per UAE Labour Law</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are hiring UAE national only as per UAE Emiratization rules, kindly confirm your eligibility. </li><li>The work requires to be working 40 hours per week (8 h per day from Monday to Friday) inside Dubai office location. There is no remote or hybrid option. Do you agree for that? </li><li>What is your salary expectations in AED per month?</li></ul>

Customer Service (UAE National only)

Explore 806+ Customer service agent in Dubai this April. Find roles across top companies and apply now to boost your career.