sales manager

telesales executive

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customer service advisor

Legend Holding Group

Job Title: Service Advisor &ndash; Automotive Dealership Job Type: Full-TimeJob PurposeWe are looking for an experienced and customer-focused Service Advisor to join our automotive dealership team. As the main point of contact between customers and the service department, you will be responsible for ensuring excellent customer experiences, accurate diagnosis of vehicle issues, and smooth coordination between customers, technicians, and the parts department.Key Responsibilities<ul><li>Greet customers, assess service needs, and provide clear explanations of required work.</li><li>Prepare service estimates, recommend maintenance, and ensure parts/tools are available.</li><li>Create accurate service orders and manage scheduling of appointments.</li><li>Coordinate with technicians and parts department to ensure timely repairs.</li><li>Provide regular status updates to customers during the service process.</li><li>Handle customer inquiries, complaints, and ensure high satisfaction levels.</li><li>Promote additional services, recalls, and promotions to customers.</li><li>Review completed work, explain charges, and process payments.</li><li>Maintain accurate service records and ensure compliance with policies/warranty guidelines.</li></ul>Requirements<ul><li>5&ndash;6 years of proven experience as a Service Advisor, preferably in an automotive dealership.</li><li>High school diploma (required); degree/certification in automotive technology or business (preferred).</li><li>Strong communication and customer service skills.</li><li>Basic knowledge of vehicle systems, repairs, and maintenance procedures.</li><li>Ability to upsell services in a professional and customer-friendly manner.</li><li>Excellent organizational and time management skills.</li><li>Proficiency with dealership management systems (DMS) and basic office software.</li><li>Female candidates who can speak Arabic are preferred.</li></ul>Why Join Us<ul><li>Work with a professional and supportive team.</li><li>Opportunities for career development and growth.</li><li>Positive and customer-focused environment.</li></ul>Job Type: Full-time

Service Advisor

Fix My Ride

Automotive Service Advisor Job Description:<ul><li>Greet and develop an ongoing relationship with customers</li><li>Answer service/repair calls and understand the problem, scheduling appointments, estimating costs (after discussion with technician and GM), assign technician, communicate timelines and follow through</li><li>Document all call records and maintain daily jobs tracking, vehicle details, services offered, price etc</li><li>Set up service appointments that align with the customer and technicians&rsquo; schedules</li><li>Serve as liaison between the service manager, shop foreman, parts personnel, technicians and warranty administration</li><li>Inspect vehicles and apply proper resources to accurately identify and verify vehicle mileage and service needs</li><li>Provide customers with information on part warranties and potential savings</li><li>Maintaining up-to-date knowledge about their employer&rsquo;s range of services and contacting customers to update them about offers and promotions</li><li>Identify repeat repairs in customer&rsquo;s best interest</li><li>Work with technicians to determine necessary repairs and possible alternatives to cut costs for the customer</li><li>Write and verify accurate repair orders and include supporting documentation</li><li>Supervise cleaning and preparation of new and used vehicles, test drive vehicles</li><li>Contact customers to keep them in the loop throughout the repair process and communicate when the vehicle is ready for pickup; Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.</li><li>Help customers care for and maintain their vehicles; Maintaining positive customer relationships to ensure repeat business.</li><li>Generate monthly reports on business performance and present to the CEO and GM</li><li>Provide new ideas to promote the business and assist in sales and marketing as and when required</li></ul>Skills Needed<ul><li>Automotive Knowledge and experience in UAE</li><li>Strong communication skills - verbally and through writing. Being able to communicate effectively and in a professional manner is essential to getting the job done right and on time.</li><li>Must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians.</li><li>Good listening skills</li><li>Time management - Between setting up service appointments, meeting with customers, writing repair orders and working with technicians, among other responsibilities, the schedule of a service advisor fills up quickly</li><li>Team work</li><li>Handle customer complaints in a calm and patient manner</li></ul>Job Type: Full-timePay: AED3,500.00 - AED6,000.00 per monthExperience:<ul><li>automotive service insdurty: 5 years (Required)</li><li>automotive advisor: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE driving license (Required)</li></ul>

Service Advisor for Workshop

Noori Auto Service

Automotive Sales &amp; Service Advisor (UAE Experience Required) DIP-2, Dubai. Experience: Minimum 3-5 years in UAE Language: Must have strong Sales, Service &amp; Communication skills.We are looking for a skilled and customer-focused Automotive Sales &amp; Service Advisor to join our dynamic team.The ideal candidate should have:<ul><li>Minimum 3&ndash;5 years of relevant experience in the UAE automotive service industry</li><li>Excellent spoken and written English</li><li>Strong customer service and communication skills</li><li>Ability to explain technical details clearly to customers</li><li>Maintain sales data &amp; follow up with customers for services, job card creation, repair estimation, invoicing and coordination with workshop teams</li><li>Experience handling German, Japanese, or American vehicles is a plus</li></ul>How to Apply: Send your CV to : Nooriautoservice2024@gmail.comJob Type: Full-timeJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Automotive Sales & Service Advisor

ND Auto Garage LLC

WE ARE HIRING: SERVICE ADVISOR / RECEPTIONIST (LADIES ONLY) Join one of the UAE&rsquo;s leading automobile repair and maintenance experts! We are currently looking for a female candidate with strong customer service skills to join our front office team.Position:Service Advisor / ReceptionistKey Responsibilities:<ul><li>Welcome and assist customers at the front desk in a professional manner</li><li>Handle incoming calls, emails, and walk-in inquiries</li><li>Prepare job cards, repair orders, and invoices</li><li>Coordinate with technicians and workshop staff for job progress updates</li><li>Provide timely updates to customers regarding their vehicles</li><li>Maintain a clean and organized reception area</li><li>Perform general administrative and support duties as required</li></ul>Ideal Candidate Should Have:<ul><li>Prior experience in customer service or receptionist roles (automotive industry preferred)</li><li>Good communication and interpersonal skills</li><li>Basic knowledge of automotive services is an advantage</li><li>Organized, detail-oriented, and able to multitask</li><li>Proficiency in English (Arabic is a plus)</li><li>Female candidates only</li><li>Previous experience in the UAE is a plus</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Full-time employment with benefits</li><li>Friendly and professional work environment</li><li>Opportunity to grow with a leading auto service company</li></ul>Interested candidates may send their CVs to: info@ndautogarage.comJob Types: Full-time, Contract Contract length: 24 monthsExperience:<ul><li>Automotive Technician: 3 years (Required)</li></ul>

Service Advisor/ Receptionist

Carzilla auto service

Job Summary:We are seeking a highly motivated, customer-focused Automotive Senior Service Advisor to join our dynamic team. The ideal candidate will be responsible for acting as the liaison between customers and the service technicians, ensuring that automotive issues are accurately understood and addressed, while providing top-tier customer service and building lasting relationships.Key Responsibilities:<ul><li>Greet customers in a professional and courteous manner upon arrival.</li><li>Accurately document customer concerns and vehicle symptoms.</li><li>Prepare repair orders by describing symptoms, problems, and causes discovered during inspection.</li><li>Provide cost estimates and clearly explain them to customers.</li><li>Coordinate with service technicians to determine repair timelines and keep customers informed throughout the process.</li><li>Recommend necessary services and maintenance based on manufacturer guidelines and customer history.</li><li>Maintain customer satisfaction by providing clear communication, timely updates, and follow-up after service completion.</li><li>Handle warranty claims and verify coverage as needed.</li><li>Ensure all repair orders are properly closed and invoiced.</li><li>Maintain knowledge of automotive products and services to effectively answer questions and provide solutions.</li></ul>Requirements:<ul><li>Proven experience as an Automotive Service Advisor or similar role.</li><li>Strong customer service and communication skills.</li><li>Working knowledge of automotive systems and repair procedures.</li><li>Ability to understand and explain technical details to non-technical customers.</li><li>Proficiency with service software..</li><li>Strong organizational and multitasking abilities.</li><li>High school diploma or equivalent; technical training or ASE certification a plus.</li><li>Valid driver&rsquo;s license with a clean driving record.</li></ul>Preferred Qualities:<ul><li>A passion for cars and a desire to help others.</li><li>Positive attitude and a strong team player.</li><li>Sales experience or upselling ability is a bonus.</li><li>Bilingual skills are a plus.</li></ul>Benefits:<ul><li>Competitive salary plus commission</li><li>Health insurance</li><li>Paid vacation</li><li>Ongoing training and career advancement opportunities</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,000.00 per monthLanguage:<ul><li>ARABIC (Required)</li></ul>

AUTOMOTIVE SENIOR SERVICE ADVISOR

Top challenger garage

Top Challenger Garage is expanding, and we are looking for motivated and experienced staff to join our team.1. Senior MechanicMust have strong experience in automotive repair and maintenance.Valid UAE Driving License is required.Ability to diagnose faults, carry out repairs, and deliver high-quality service.2. Service AdvisorActs as the link between customers and the workshop.Must have excellent communication skills (Arabic, Urdu, and English preferred).Responsible for preparing job cards, explaining repair requirements, and keeping customers updated.Ensures customer satisfaction by providing clear, honest, and timely service.3. Automotive Senior AccountantMust have proven accounting experience in the automotive industry.Responsibilities include:Issuing bills to customers and following up on paymentsManaging bank transactions and account recordsHandling invoicing, expenses, payroll, and financial reportingManaging stock and spare parts accountingMust be detail-oriented, logical, and able to take responsibility for the financial management of the garage.Walk-in InterviewsSaturday to Thursday 3 PM &ndash; 9 PM Top Challenger Auto Repair, Ras Al Khor, Dubai (Search Top Challenger Auto Repair on Google Maps for directions)Job Type: Full-time

Hiring in Dubai garage – Senior Mechanic, Service Advisor, Automotive Senior Accountant

eyewa

We are hiring a Russian Speaking WOMAN Sales Advisor for our Dubai region. This role will report directly to the Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers.You will be responsible for:<ul><li>Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.</li><li>ATV - inspiring customers across categories and upselling any product.</li><li>Conversion - showing exceptional brand awareness and welcoming customers at the store entrance.</li><li>UPT - promoting our brand to consumers by inspiring them to purchase more of our products.</li><li>Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations.</li><li>Being well groomed by adhering to Eyewa uniform policies and standards.</li><li>Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers.</li><li>Educating your peers on how to improve their customer service behaviors by sharing your own experiences.</li><li>Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same.</li><li>Executing and maintaining the store's VM standard based on the brand's guidelines.</li><li>Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges.</li><li>Maintaining effective customer data management so that brands/stores can build customer loyalty.</li><li>Performing the opening and closing procedures of the store in accordance with established procedures.</li><li>Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.</li><li>Taking delivery of stock and entering the received stock into the system as soon as it arrives.</li><li>Communicating with the Store Manager regarding stock availability and specific store requirements.</li><li>Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.</li><li>Conducting and initiating daily stock counts to maintain a balanced inventory report.</li><li>Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.</li></ul>You will be:<ul><li>0 - 1 years experience in a Retail/ Customer Service / Hospitality environment.</li><li>Fluency in English</li><li>Flexibility to work shifts / retail hours</li><li>Ability to execute store operations, focusing on selected functional areas.</li><li>Confident communicator who excels in verbal communication.</li><li>An enthusiastic self-starter with a can-do attitude.</li><li>Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager.</li><li>A person who enjoys training new employees and assisting with store onboarding and inductions.</li><li>Someone who is collaborative, productive and is respectful towards fellow team members.</li><li>Passionate about learning and seeking ways to improve on a personal and professional level.</li></ul>Job Type: Full-time

SALES ADVISOR - RUSSIAN SPEAKING - DUBAI (Women Only)

Explore 2907+ Customer service advisor in Dubai this September. Find roles across top companies and apply now to boost your career.