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customer service advisor

Muscat National Development and Investment

The Customer Service Advisor is responsible for providing clear and professional support to customers. The role involves responding to inquiries, resolving issues, and ensuring accurate information is delivered across all communication channels.Responsibilities:<ul><li>Handle incoming customer inquiries by phone, email, or chat.</li><li>Provide accurate information regarding products, services, or procedures.</li><li>Record details of customer interactions and follow up as necessary.</li><li>Resolve customer concerns or escalate them to the relevant department.</li><li>Maintain up-to-date knowledge of company policies and procedures.</li><li>Support other team members to ensure consistent service standards.</li><li>Adhere to internal processes and compliance requirements.</li></ul>Requirements:<ul><li>High school diploma or equivalent required.</li><li>Previous experience in a customer service or call center environment preferred.</li><li>Strong communication and active listening skills.</li><li>Ability to remain calm and professional in challenging situations.</li><li>Basic computer literacy, including use of email and data entry tools.</li><li>Attention to detail and good problem-solving ability.</li><li>Ability to work in shifts if required.</li></ul>Job Type: Full-time

Customer Service Advisor

Al siyabi group International LLC

<ul><li>Meet &amp; greet the visitors to direct them to the sales team.</li><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.</li><li>Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person with professionalism and courtesy.</li><li>Provide accurate and timely information regarding property details, construction status &amp; any other requirements.</li><li>Address and resolve client issues and complaints promptly, ensuring a positive resolution and maintaining client satisfaction.</li><li>Assist clients with service requests, including modifications, payments, and updates.</li><li>Maintain detailed records of client interactions, transactions, and feedback in the company&rsquo;s CRM system.</li><li>Leads management: ensure all leads are added in the company&rsquo;s CRM system, assigned, updated, and recycled.</li><li>Collaborate with other departments, such as sales, finance, and development, to ensure seamless service delivery and address client needs effectively.</li><li>Develop and implement strategies to enhance the customer experience and improve service quality.</li><li>Conduct follow-ups with clients to ensure their issues are resolved and to gather feedback for continuous improvement.</li><li>Stay informed about company policies, services, and market trends to provide accurate and up-to-date information to clients.</li><li>Prepare and provided reports as required by management or any other stake holder.</li></ul>Job Type: Full-time

Customer Service (Omani National Only)

Wood

<div>
 
 Job Description
 
 
 
 
 Remarkable people, trusted by clients to design and advance the world
 
 
 
 Wood is looking to recruit an Assistant Finance Manager (Omani National) for our Oman Joint Venture. The role has dual reporting responsibilities to the regional Senior Finance Manager, and the Joint Venture General Manager. Business partnering is a key element of the role in providing finance and decision making support through building relationships and promoting close links with operational leadership, the business partner element to the role is to provide analysis, insight and views in respect of the financial performance of the business, be a trusted advisor and to add value that will assist in decision making.
 
 
 The role carries profit and loss and working capital responsibility, and in certain cases, will also involve balance sheet responsibilities for the applicable business. The other main aspects of the role include governance, financial control, internal and external reporting, financial forecasting and cash collection. The role will include responsibility for working alongside our Finance Delivery Centre teams and wider Middle East finance team and therefore excellent team working skills and collaboration are essential elements to help contribute to business efficiency and wider process improvement. This role has responsibility for ensuring that all JV and Group requirements are adhered to and that any financial risks are understood and mitigated as appropriate.
 
 
 
 Responsibilities
 
 
 
 
 Designing the future. Transforming the world
 
 
 
 <ul>
 <li>
 Full responsibility for all financial matters including accurate and timely completion of monthly reporting, optimising financial performance
 </li>
 <li>
 Report country financial performance to senior management including variance analysis, accounts receivables, DSO, accruals and unbilled analysis
 </li>
 <li>
 Ownership for annual budget, forecasts and rolling forecasts in conjunction with senior management, including validation / challenge over backlog, inputs from BD and operations
 </li>
 <li>
 Ensure forecasting accuracy and predictability through the rolling forecast v monthly actual result process
 </li>
 <li>
 Ownership of monthly customer billing to ensure invoices are prepared in accordance with the commercial terms of the contract
 </li>
 <li>
 Responsible for driving sustainable working capital improvements and/or maintaining performance working with operational management, project managers, supply chain and other relevant areas to optimise cash collection and minimise DSO, including customer relationships and reporting
 </li>
 <li>
 Ownership of implementation and financial adherence with the finance operating model
 </li>
 <li>
 Assisting during client audits and dispute management
 </li>
 <li>
 Engagement with commercial teams on the pre-award phase in terms of bids, rates, and relevant analysis and a key contact and team participant for such, including input to financial terms contained in contracts and bids where appropriate
 </li>
 <li>
 Engagement with commercial teams on post contract award phase in terms of margin analysis looking for opportunities to drive improvements and commercial efficiencies, and attending key project reviews to ensure that reported financials are appropriate
 </li>
 <li>
 Engagement with external and internal auditors to successfully complete relevant audits
 </li>
 <li>
 Ensure that an effective control environment exists through compliance with all Group control frameworks, policies and procedures as relevant
 </li>
 <li>
 Responsibility for relevant project accounting, including monthly reviews, analysis and project set up, accounting judgements and provisioning while working with relevant functions such as Commercial, Legal and Tax
 </li>
 <li>
 Work with Operations and serve as a conduit between the business and Legal, Tax and Treasury, IT, Shared Services and Supply Chain
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Qualified accountant or working towards a qualification
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Experience
 
 
 
 <ul>
 <li>
 Minimum of 5 years relevant accounting / commercial experience
 </li>
 <li>
 Commercial experience with good understanding of cost models
 </li>
 <li>
 Good IT / Systems knowledge
 </li>
 <li>
 Experience of business partnering Proficient user of excel
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Ability to form and maintain strong working relationships
 </li>
 <li>
 Strong people skills and communication skills
 </li>
 <li>
 Customer focused, internally &amp; externally
 </li>
 <li>
 Deadline driven
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
 
 
 
 Diversity Statement
 
 
 
 We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
</div>

Assistant Finance Manager

Rikaz Real Estate Development

Position Overview: We are looking for a dedicated and organized Caf&eacute; Supervisor to support the daily operations of our caf&eacute;, ensuring excellent customer service and smooth workflows. The ideal candidate will have experience in the food and beverage industry, excellent leadership skills, and a passion for providing a great customer experience.Key Responsibilities:Operational Support:<ul><li>Assist in the day-to-day operations of the caf&eacute;, ensuring that service runs smoothly and efficiently.</li><li>Support in the preparation and delivery of high-quality food and beverages to customers.</li><li>Ensure that all caf&eacute; areas are clean, organized, and meet safety and hygiene standards.</li><li>Monitor the staff during their shifts, ensuring proper service standards and customer satisfaction.</li></ul>Customer Service:<ul><li>Provide excellent customer service by addressing customer needs, concerns, and feedback in a timely and professional manner.</li><li>Assist customers with menu choices, making recommendations when needed, and ensuring they have a positive dining experience.</li><li>Handle customer complaints and resolve issues effectively and efficiently to maintain satisfaction.</li></ul>Team Leadership:<ul><li>Supervise and assist caf&eacute; staff, ensuring a productive and motivated team.</li><li>Train and guide new employees on proper caf&eacute; procedures and customer service expectations.</li><li>Delegate tasks to team members and ensure that responsibilities are completed in a timely manner.</li><li>Monitor staff performance, providing feedback and supporting professional development.</li></ul>Inventory &amp; Stock Control:<ul><li>Assist in monitoring inventory levels, ensuring that supplies are stocked and available for daily operations.</li><li>Report any inventory shortages, waste, or issues to the caf&eacute; manager.</li><li>Support in receiving and storing deliveries in accordance with caf&eacute; procedures.</li></ul>Health &amp; Safety Compliance:<ul><li>Ensure that the caf&eacute; complies with all health and safety regulations, maintaining cleanliness and proper food handling standards.</li><li>Assist in maintaining the caf&eacute;&rsquo;s environment to meet local regulations and company standards.</li></ul>Support Caf&eacute; Operations:<ul><li>Assist in the preparation and execution of special promotions or events to attract customers.</li><li>Work with the caf&eacute; manager to implement operational improvements and optimize service.</li></ul>Qualifications:Experience:<ul><li>At least 2-3 years of experience in a food service or caf&eacute; environment.</li><li>Previous supervisory experience is preferred but not mandatory.</li></ul>Skills and Attributes:<ul><li>Strong communication and interpersonal skills to interact with customers and staff effectively.</li><li>Ability to work well in a fast-paced, dynamic environment.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to remain calm and composed under pressure.</li><li>Knowledge of food safety and health regulations.</li></ul>APPLY BY THIS LINK -https://docs.google.com/forms/d/e/1FAIpQLSeD9EodeJpVqEhQP8pdjmBbyqit_Q9LbuL8bILEq0ySQh3sgw/viewform?usp=sf_linkOR at hr@rikaz.omJob Type: Full-time

Cafe and Lounge Supervisor/F&B Supervisor

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25180350
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Building Successful Relationships that Generate Sales Opportunities
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
 </li>
 <li>
 Develops relationships within community to strengthen and expand customer base for sales opportunities.
 </li>
 <li>
 Manages and develops relationships with key internal and external stakeholders.
 </li>
 <li>
 Provides accurate, complete and effective turnover to Event Management.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
 
 
 
 <ul>
 <li>
 Identifies new business to achieve personal and location revenue goals.
 </li>
 <li>
 Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the location based on market conditions and location needs.
 </li>
 <li>
 Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Executes and supports the company&rsquo;s customer service standards.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the company.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Sales Manager

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 Role Description
 
 
 
 The Account Executive&rsquo;s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
 
 
 EXPECTATIONS AND TASKS
 
 
 Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.
 
 
 <ul>
 <li>
 Annual Revenue - Achieve / exceed quota targets.
 </li>
 <li>
 Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
 </li>
 <li>
 Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of
 
 
 </li>
 </ul>
 solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
 
 
 <ul>
 <li>
 Customer Acumen - Actively understand each customer&rsquo;s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
 </li>
 <li>
 Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
 </li>
 <li>
 Business Planning &ndash; Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer&rsquo;s decision process.
 
 
 </li>
 </ul>
 Demand Generation, Pipeline and Opportunity Management
 
 
 <ul>
 <li>
 Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
 </li>
 <li>
 Pipeline partnerships &ndash; Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
 </li>
 <li>
 Leverage SAP Solutions &ndash; Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al)
 </li>
 <li>
 Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
 </li>
 <li>
 Support all SAP promotions and events in the territory
 
 
 </li>
 </ul>
 Sales Excellence
 
 
 <ul>
 <li>
 Sell value.
 </li>
 <li>
 Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
 </li>
 <li>
 Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
 </li>
 <li>
 Utilize best practice sales models.
 </li>
 <li>
 Understand SAP&rsquo;s competition and effectively position solutions against them.
 </li>
 <li>
 Maintain CRM system with accurate customer and pipeline information.
 
 
 </li>
 </ul>
 Leading a (Virtual) Account Team
 
 
 <ul>
 <li>
 Demonstrates leadership skills in the orchestration of remote teams.
 </li>
 <li>
 Ensure account teams and Partners are well versed in each account&rsquo;s strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 7+ years of experience in sales of complex business software / IT solutions
 </li>
 <li>
 Proven track record in business application software sales.
 </li>
 <li>
 Experience in lead role of a team-selling environment.
 </li>
 <li>
 Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
 </li>
 <li>
 Business level English: Fluent
 </li>
 <li>
 Local language: Fluent, Business Level
 
 
 </li>
 </ul>
 
 Education And Qualifications / Skills And Competencies
 
 
 
 <ul>
 <li>
 Bachelor equivalent
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 433285 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Senior Sales Account Executive, Oman

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 Role Description
 
 
 
 The Account Director&rsquo;s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Director brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products
 
 
 
 EXPECTATIONS AND TASKS
 
 
 
 Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.
 
 
 <ul>
 <li>
 Annual Revenue - Achieve / exceed quota targets.
 </li>
 <li>
 Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
 </li>
 <li>
 Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
 </li>
 <li>
 Customer Acumen - Actively understand each customer&rsquo;s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
 </li>
 <li>
 Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
 </li>
 <li>
 Business Planning &ndash; Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer&rsquo;s decision process
 
 
 </li>
 </ul>
 Demand Generation, Pipeline and Opportunity Management
 
 
 <ul>
 <li>
 Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
 </li>
 <li>
 Pipeline partnerships &ndash; Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
 </li>
 <li>
 Leverage SAP Solutions &ndash; Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al)
 </li>
 <li>
 Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
 </li>
 <li>
 Support all SAP promotions and events in the territor
 
 
 </li>
 </ul>
 Sales Excellence
 
 
 <ul>
 <li>
 Sell value.
 </li>
 <li>
 Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
 </li>
 <li>
 Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
 </li>
 <li>
 Utilize best practice sales models.
 </li>
 <li>
 Understand SAP&rsquo;s competition and effectively position solutions against them.
 </li>
 <li>
 Maintain CRM system with accurate customer and pipeline information
 
 
 </li>
 </ul>
 Leading a (Virtual) Account Team
 
 
 <ul>
 <li>
 Demonstrates leadership skills in the orchestration of remote teams.
 </li>
 <li>
 Ensure account teams and Partners are well versed in each account&rsquo;s strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 7+ years of experience in sales of complex business software / IT solutions
 </li>
 <li>
 Proven track record in business application software sales.
 </li>
 <li>
 Experience in lead role of a team-selling environment.
 </li>
 <li>
 Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
 </li>
 <li>
 Business level English: Fluent
 </li>
 <li>
 Local language: Fluent, Business Level
 </li>
 <li>
 Oil and Gas experience is preferred
 
 
 </li>
 </ul>
 
 Education And Qualifications / Skills And Competencies
 
 
 
 <ul>
 <li>
 Bachelor equivalent
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 433268 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Account Director (Oman)

Explore 307+ Customer service advisor in Muscat this November. Find roles across top companies and apply now to boost your career.