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reception agent (omani only) Jobs in Muscat

reception agent (omani only)

sales associate

assistant administration - receptionist Jobs in Muscat

assistant administration - receptionist

guest service agent

Louvre Hotels Group MENA

<div>
 As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
 </li>
 <li>
 Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
 </li>
 <li>
 Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
 </li>
 <li>
 Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
 </li>
 <li>
 Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
 </li>
 <li>
 Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
 </li>
 <li>
 Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
 </li>
 <li>
 Safeguard guest privacy by refraining from disclosing any guest details.
 </li>
 <li>
 Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Front Desk Agent | Omani National

Chedi Hospitality

<div>
 
 Role Overview
 
 
 
 As a Reservations Agent, you will be responsible for delivering exceptional reservation services to all guests, ensuring a seamless booking process and maintaining high levels of guest satisfaction. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, providing support to both guests and colleagues through outstanding communication and organizational skills.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handle reservation calls, emails, and other requests with accuracy and professionalism.
 </li>
 <li>
 Input, access, and maintain guest reservation information in the system effectively.
 </li>
 <li>
 Provide detailed information about accommodations, promotions, and hotel services to prospective guests.
 </li>
 <li>
 Follow established reservation procedures, payment policies, and no-show or cancellation guidelines.
 </li>
 <li>
 Maintain up-to-date knowledge of room rates, current availability, and upcoming promotions.
 </li>
 <li>
 Work closely with Front Office, Sales, and other departments to support guest needs.
 </li>
 <li>
 Manage guest queries and resolve any issues in a timely, courteous manner.
 </li>
 <li>
 Maintain accurate filing systems electronically and on paper as required.
 
 
 </li>
 </ul>
 
 Must Have Requirements
 
 
 
 <ul>
 <li>
 High school graduate or equivalent.
 </li>
 <li>
 Previous hotel-related experience desired.
 </li>
 <li>
 Excellent written and oral communication skills required.
 </li>
 <li>
 Positive interpersonal skills required.
 </li>
 <li>
 Must be fluent in verbal and written English.
 </li>
 <li>
 Excellent computer and typing skills are required. Excel and Word proficiency desired.
 </li>
 <li>
 Excellent listening and comprehension skills required.
 
 
 </li>
 </ul>
 
 Nice To Have Requirements
 
 
 
 <ul>
 <li>
 Good communication and negotiation skills.
 </li>
 <li>
 Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
 </li>
 <li>
 Strong organisational skills required to maintain electronic and paper filing systems.
 </li>
 <li>
 Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable.
 </li>
 <li>
 Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management, and team members as well as producing reports.
 </li>
 <li>
 Excellent PC skills (including MS Office).
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
 <li>
 Opportunity to work with a renowned luxury hotel brand.
 </li>
 <li>
 Supportive and collaborative team environment.
 </li>
 <li>
 Learning and career development opportunities.
 </li>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Employee discounts on hotel offerings and services.
 </li>
 </ul>
</div>

Reservations Agent

Mövenpick

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Reception Agent 
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. 
What is in it for you: 
In 3-4 bullet points, showcase the benefits and perks of working at the property 
Employee benefit card offering discounted rates at Accor worldwide 
Learning programs through our Academies 
Opportunity to develop your talent and grow within your property and across the world! 
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 
What you will be doing: 
Greet, check-in, respond to requests and settle accounts while providing exceptional service 
Take initiative to add a personalized experience 
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling 
Qualifications 
Your experience and skills include: 
Service focused personality is essential 
Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Reception Agent (Omani Only)

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 Reception Agent
 
 
 First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
 
 
 
 What Is In It For You
 
 
 
 In 3-4 bullet points, showcase the benefits and perks of working at the property
 
 
 Employee benefit card offering discounted rates at Accor worldwide
 
 
 Learning programs through our Academies
 
 
 Opportunity to develop your talent and grow within your property and across the world!
 
 
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
 
 
 
 What You Will Be Doing
 
 
 
 Greet, check-in, respond to requests and settle accounts while providing exceptional service
 
 
 Take initiative to add a personalized experience
 
 
 Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling
 
 
 
 Qualifications
 
 
 
 Your experience and skills include:
 
 
 Service focused personality is essential
 
 
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Fluency in English
 
 
 additional languages are a plus
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Thousand Nights Camp

<ul><li>Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li><li>Always maintain positive guest relations.</li><li>Resolve guest complaints, ensuring guest satisfaction.</li><li>Maintain complete knowledge at all times of:</li><li>All camp facilities/ services, hours of operation.</li><li>All room rates, special packages, and promotions.</li><li>Daily house count and expected arrivals/departures.</li><li>Scheduled daily group activities.</li><li>Activities &ndash; rate, time and duration and policy to it</li><li>Answer department telephone within 3 rings, using correct greeting and telephone etiquette.</li><li>Process all guest check-ins and check outs.</li><li>Verify registration card information with the guest and to collect all required documents to complete the check in process.</li><li>To obtain back-up information for guest credit/payment method and input into system; collect cash when designated.</li><li>To escort guest and transport their luggage to the room and providing information&rsquo;s about the camp.</li><li>To brief the guest about the room and the facilities in the room.</li><li>To handle overbooked or walked in guests.</li><li>To monitor, send and co-ordinate guest requests with other departments and to make sure the request are fulfilled.</li><li>Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)</li><li>Resolve discrepancies on the room status report with housekeeping.</li><li>Match the bucket check to in-house guest ledger report, report discrepancies to Manager.</li><li>Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.</li><li>To perform night auditing with proper check on all occupied guest room for the price and meal plan and other revenues.</li><li>To be able to perform any additional scope of duties if requested by the Management.</li><li>To attend the mandatory External and Internal training and follow the company training policy</li></ul>Job Type: Contract Contract length: 9 monthsPay: From RO160.000 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Receptionist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25165092
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 W Marriott International d&aogon;&zdot;ymy do tego, aby by&cacute; pracodawc&aogon; oferuj&aogon;cym r&oacute;wne szanse, przyjmuj&aogon;cym wszystkich i zapewniaj&aogon;cym dost&eogon;p do mo&zdot;liwo&sacute;ci. Aktywnie wspieramy &sacute;rodowisko, w kt&oacute;rym wyj&aogon;tkowe pochodzenie naszych pracownik&oacute;w jest cenione i honorowane. Nasz&aogon; mocn&aogon; stron&aogon; jest bogata r&oacute;&zdot;norodno&sacute;&cacute; kulturowa, talenty i do&sacute;wiadczenia naszych pracownik&oacute;w. Zobowi&aogon;zujemy si&eogon; do zapobiegania dyskryminacji ze wzgl&eogon;du na jak&aogon;kolwiek chronion&aogon; podstaw&eogon;, w tym niepe&lstrok;nosprawno&sacute;&cacute;, status weterana lub inn&aogon; podstaw&eogon; chronion&aogon; przez obowi&aogon;zuj&aogon;ce prawo.
 
 
 
 W ponad 100 nagradzanych obiektach na ca&lstrok;ym &sacute;wiecie personel The Ritz-Carlton zapewnia do&sacute;wiadczenia tak wyj&aogon;tkowe, &zdot;e pozostaj&aogon; w pami&eogon;ci go&sacute;ci jeszcze d&lstrok;ugo po pobycie. Poniewa&zdot; przyci&aogon;gamy do siebie najlepszych na &sacute;wiecie specjalist&oacute;w z bran&zdot;y hotelarskiej, kt&oacute;rzy dbaj&aogon; o to, by wspomnienia z pobytu pozosta&lstrok;y na zawsze w pami&eogon;ci, wierzymy, &zdot;e wszyscy osi&aogon;gaj&aogon; sukces, gdy tylko maj&aogon; mo&zdot;liwo&sacute;&cacute; wykazania si&eogon; kreatywno&sacute;ci&aogon;, pomys&lstrok;owo&sacute;ci&aogon; i empati&aogon;.
 
 
 Ka&zdot;dego dnia wyznaczamy najwy&zdot;sze standardy doskona&lstrok;o&sacute;ci w zakresie &sacute;wiadczenia naszym go&sacute;ciom wyj&aogon;tkowych i specjalnych us&lstrok;ug luksusowych na ca&lstrok;ym &sacute;wiecie.
 
 
 Twoja rola b&eogon;dzie polega&cacute; na dopilnowaniu, aby &bdquo;Z&lstrok;ote standardy&rdquo; The Ritz-Carlton by&lstrok;y utrzymywane &zdot;yczliwie i z trosk&aogon; ka&zdot;dego dnia. S&aogon; one fundamentem The Ritz-Carlton, dzi&eogon;ki kt&oacute;remu ka&zdot;dego dnia mo&zdot;emy stawa&cacute; si&eogon; lepsi. To w&lstrok;a&sacute;nie dzi&eogon;ki temu fundamentowi i przekonaniu, &zdot;e nasza kultura jest &zacute;r&oacute;d&lstrok;em sukcesu, The Ritz Carlton ma reputacj&eogon; globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracuj&aogon;c w naszym zespole, b&eogon;dziesz poznawa&cacute; i egzekwowa&cacute; nasze Z&lstrok;ote standardy, takie jak Przyrzeczenie pracownicze, Credo i Warto&sacute;ci obs&lstrok;ugi. Z kolei nasz&aogon; obietnic&aogon; wobec Ciebie jest stworzenie mo&zdot;liwo&sacute;ci do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.
 
 
 Staj&aogon;c si&eogon; cz&eogon;&sacute;ci&aogon; zespo&lstrok;u The Ritz-Carlton, do&lstrok;&aogon;czasz do portfolio marek Marriott International.
 
 B&aogon;d&zacute;
 
 tam, gdzie mo&zdot;esz pracowa&cacute; najlepiej, jak potrafisz,
 
 rozpocznij
 
 realizacj&eogon; zamierze&nacute;,
 
 poczuj przynale&zdot;no&sacute;&cacute;
 
 do niesamowitej globalnej spo&lstrok;eczno&sacute;ci i
 
 sta&nacute; si&eogon;
 
 najlepsz&aogon; wersj&aogon; siebie.
</div>

Guest Service Expert

<div>
 As a Housekeeping Attendant, your primary responsibility is to ensure the cleanliness of guest rooms and public areas, following the guidance of Supervisors and adhering to hotel policies and procedures.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Collect keys and daily assignments, preparing the trolley and necessary equipment for efficient task performance and to prevent delays.
 </li>
 <li>
 Maintain and clean guest rooms, replenishing room supplies according to the hotel's Standards of Performance.
 </li>
 <li>
 Clean and replenish bathrooms, ensuring adherence to Standards of Performance and safety standards.
 </li>
 <li>
 Arrange and tidy guest belongings while cleaning rooms and bathrooms.
 </li>
 <li>
 Inform Valet Service to collect guest clothes for laundry, dry cleaning, or pressing to ensure guest satisfaction.
 </li>
 <li>
 Clean guest corridors, service pantries, and service areas, maintaining a professional and organized appearance.
 </li>
 <li>
 Report maintenance-related issues to the Engineering Department for general upkeep and facility maintenance.
 </li>
 <li>
 Consider guest needs and requirements when working in public areas and guest rooms, ensuring courtesy and guest satisfaction.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Housekeeping Attendant

Explore 171+ Guest service agent in Muscat this October. Find roles across top companies and apply now to boost your career.

171 guest service agent jobs IN Muscat

Front Desk Agent | Omani National

Reservations Agent

Reception Agent (Omani Only)

Reception Agent (Omani Only)

Receptionist

Guest Service Expert

Housekeeping Attendant