customer service & sales agent – car rental department

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sales account manager

customer service & sales agent – car rental department Jobs in Muscat

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guest service center agent

customer service sales agent car rental department

ELITE AUTO REPAIR of Singer Island LLC

Requirements:Must currently reside in OmanRelevant experience requiredJob Description:We are looking for a Customer Service &amp; Sales Agent to join our growing car rental team. The ideal candidate will handle inbound and outbound calls, assist customers with vehicle bookings, provide accurate information about our services, and ensure an exceptional customer experience.Key Responsibilities:Handle inbound and outbound calls professionally.Manage vehicle bookings, modifications, and cancellations.Provide information about rental rates, policies, and promotions.Upsell products and services to maximize sales.Coordinate with operations to ensure vehicle availability and timely delivery.Maintain accurate records in the booking system.Resolve customer inquiries and complaints promptly and courteously.Requirements:Proven experience in customer service or sales, preferably in the car rental or travel industry.Strong communication skills in English and Arabic (additional languages are a plus).Confident phone manners and problem-solving skills.Good computer skills and knowledge of booking systems or CRM software.Ability to work under pressure and handle multiple tasks.Positive attitude, teamwork spirit, and commitment to excellence.Location: Muscat, OmanJob Type: Full-timePay: RO120.000 - RO200.000 per month

Customer Service & Sales Agent – Car Rental Department

Dollar Car Rental - AAA Group

Role Overview:The Operations Supervisor is responsible for overseeing the day-to-day operations of the business, ensuring efficient workforce utilization, optimal fleet management, and high service standards. The role focuses on maintaining productivity benchmarks, controlling operational costs, and ensuring compliance with company policies and procedures. The Operations Supervisor also plays a key role in resolving customer issues, coordinating with internal and external stakeholders, and ensuring smooth operational flow across all outlets.Key Responsibilities:Operational Management<ul><li>Plan daily workloads and effectively utilize the workforce to meet scheduled deadlines.</li><li>Monitor and ensure employees adhere to daily and weekly productivity benchmarks.</li><li>Supervise all daily activities of the operations unit, including fleet coordination, vehicle allocation, after-sales services, and driver assignment.</li><li>Ensure vehicle availability and maintain vehicle condition across all outlets as per operational requirements.</li><li>Follow up on replacement bookings for out-of-service vehicles and arrange timely replacements.</li></ul>Customer Service &amp; Issue Resolution<ul><li>Handle irate customers and resolve service-related issues promptly and professionally.</li><li>Provide quick and effective solutions to office- and operations-related issues.</li></ul>Fleet &amp; Driver Management<ul><li>Oversee the pickup of out-of-service vehicles from counters as a priority.</li><li>Manage drivers effectively to ensure maximum productivity.</li><li>Prepare and monitor driver duty schedules.</li><li>Ensure smooth operations while minimizing driver overtime.</li><li>Review daily driver log sheets to ensure optimal productivity.</li></ul>Compliance &amp; Administration<ul><li>Ensure all staff adhere to company policies, standards of work, customer service expectations, and uniform guidelines.</li><li>Monitor and control operational costs.</li><li>Ensure timely submission and processing of supplier invoices.</li></ul>Coordination &amp; Legal Liaison<ul><li>Liaise with PR-related functions and requirements.</li><li>Follow up on the release of impounded or disputed vehicles from police custody.</li><li>Coordinate documentation and act as a mediator between customers and the PR/legal department in case of disputes.</li><li>Ensure timely vehicle registration renewals and proper documentation.</li></ul>Monitoring, Reporting &amp; Continuous Improvement<ul><li>Conduct audits and surprise inspections of vehicles across locations to assess condition and detect misuse.</li><li>Review and compare monthly overtime reports against previous months.</li><li>Conduct monthly meetings with operations staff to evaluate performance and address operational challenges.</li></ul>Skills and Qualifications:<ul><li>Atleast 5&ndash;8 years&rsquo; experience in car rental, fleet, or transport operations</li><li>Strong operations and team management skills, with experience supervising drivers and staff</li><li>Good knowledge of fleet management, vehicle allocation, and compliance processes</li><li>Strong problem-solving skills with the ability to handle customer complaints effectively</li><li>Good coordination, follow-up, and cost control awareness</li><li>Good communication skills (English; Arabic is a plus)</li><li>Ability to work under pressure and meet deadlines</li><li>Valid Oman driver&rsquo;s license (mandatory)</li></ul>Job Type: Full-timePay: RO500.000 - RO650.000 per monthWork Location: In person

Operations Supervisor

Hamdan Global

We are looking for a Sales Manager &ndash; Lamborghini to join the Lamborghini dealership.The ideal candidate is skilled and has at least 2 years of experience in car sales, especially luxury car brands in Oman.Key Responsibilities:<ul><li>Build and maintain strong relationships with high-net-worth clients to achieve consistent sales revenue.</li></ul><ul><li>Identify and reach out to potential clients through networking and referrals.</li></ul><ul><li>Ensure smooth sales management processes and excellent customer service.</li></ul><ul><li>Maintain accurate sales records and customer data.</li></ul><ul><li>Respond promptly to customer inquiries. &bull; Conduct competitor research regarding products, pricing, and market trends.</li></ul>Requirements &amp; Qualifications:<ul><li>Proficient in Microsoft Office applications.</li></ul><ul><li>Fluent in English and Arabic (spoken and written)</li></ul>Job Type: Full-timePay: RO1,000.000 - RO2,000.000 per monthApplication Question(s):<ul><li>Are you Oman national?</li></ul>Work Location: In person

Sales Manager - Lamborghini

Troon

<div>
 The PGA Teaching professional will split their duty time between a golf operational capacity and a teaching professional. Ultimately responsible for growing the game and developing interest in the new Top Tracer facility at Al Mouj Golf.
 
 
 
 General Duties:
 
 
 
 <ul>
 <li>
 Planning and preparing seasonal coaching programs and promotions
 </li>
 <li>
 Academy revenues, budget and profitability
 </li>
 <li>
 Academy, range presentation
 </li>
 <li>
 Controlling academy inventory of stock including rental equipment, range balls, teaching
 
 
 </li>
 </ul>
 equipment etc
 
 
 <ul>
 <li>
 Controlling academy diary and commission reports
 </li>
 <li>
 Academy marketing planning and implementation
 </li>
 <li>
 Delivering coaching programs to individuals and groups
 </li>
 <li>
 Preparing and proposing event schedules for approval by golf operations manager
 </li>
 <li>
 Running of golf events relevant to the Top Tracer facility (member, open, society and
 
 
 </li>
 </ul>
 corporate) to include - event planning, scheduling, advertising, preparation, trophies and prizes
 
 
 <ul>
 <li>
 Event budgets
 </li>
 <li>
 Post event updates through social media channels and press releases
 </li>
 <li>
 Preparing function/event sheets
 </li>
 <li>
 In charge of prize presentations
 
 
 </li>
 </ul>
 
 Internal Relations:
 
 
 
 <ul>
 <li>
 General Manager
 </li>
 <li>
 Golf Operations Manager
 </li>
 <li>
 Reservations and Membership
 
 
 </li>
 </ul>
 department
 
 
 <ul>
 <li>
 Golf desk
 </li>
 <li>
 Golf ops department
 </li>
 <li>
 F &amp; B Manager
 </li>
 <li>
 Finance department
 </li>
 <li>
 Golf course superintendent
 
 
 </li>
 </ul>
 
 External Relations:
 
 
 
 <ul>
 <li>
 Members
 </li>
 <li>
 Club guests
 </li>
 <li>
 Local hotel guests
 </li>
 <li>
 Potential clients
 </li>
 <li>
 Hotel, tour operators and DMC&rsquo;s
 
 
 </li>
 </ul>
 
 Education and Experience:
 
 
 
 <ul>
 <li>
 PGA qualified professional
 </li>
 <li>
 Level 3 or 4 coach
 </li>
 <li>
 2-3 years in teaching
 </li>
 <li>
 Digital coaching
 </li>
 <li>
 Managing an Academy
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Customer service skills
 </li>
 <li>
 Time management
 </li>
 <li>
 Golf instruction
 </li>
 <li>
 Professionalism and enthusiasm
 </li>
 <li>
 People management
 </li>
 <li>
 Proficient in MS office
 </li>
 <li>
 Club management systems
 </li>
 <li>
 Digital teaching software
 
 
 </li>
 </ul>
 
 Language Ability:
 
 
 
 Fluent in English (written and spoken)
 
 
 
 Please send resumes to mfinnerty@troon.com
 
</div>

PGA Golf Professional

B&B Hotel Hannover-City

We are a looking for Sales Executives for a leading company Spanish company specializing in the manufacturing, supply, and installation of overhead cranes and lifting solutions for industrial and construction sectors. We are looking for a dynamic and results-driven Sales Executive to join our client's team in Oman---Job ResponsibilitiesIdentify and develop new business opportunities within the industrial and construction sectors.Promote and sell the company&rsquo;s overhead cranes, lifting equipment, and related services.Build and maintain strong relationships with contractors, fabrication companies, industrial facilities, and project developers.Conduct client visits, technical discussions, and product presentations.Prepare and submit quotations, proposals, and sales reports.Coordinate with engineering and operations teams to ensure accurate technical specifications and successful project delivery.Follow up with clients to close sales and ensure customer satisfaction.Monitor market trends, competitor activities, and potential project opportunities.---RequirementsA Bachelors degree or Diploma required.Proven experience in sales within industrial or technical sectors.Candidates with a minimum of 6 months experience in fabrication industry, building materials, construction industry, generator sales, GIS building, or related sectors will be preferred.Strong communication, negotiation, and client relationship skills are a must.Ability to identify new business opportunities and achieve sales targets.Valid driving license is mandatory.Candidates from Oman or other countries are welcome to apply.Compensation &amp; BenefitsSalary: Up to OMR 600 per monthTransportation / car providedOpportunity to work in a growing industrial sector with career advancement potential.Regular trainingVisaEntry air-ticket, if you are not in Oman.Annual vacationComprehensive health insurance coverage.Opportunities for career growth.Dynamic and supportive work environment.Competitive compensation and benefits package.Job Types: Full-time, PermanentPay: Up to RO600.000 per monthWork Location: In person

Sales Executive

The House of Chandeliers

Hello Everyone, it is an opportunity for sales representatives. We are working on chandeliers and lighting. You must find strategic customers and present our products. We need someone who knows speaking English with a driver license. A car will be allocated .Job Type: Full-timePay: RO270.000 - RO300.000 per month

Sales representative/ sales executive

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
 
 
 You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; A strong focus on customer service
 
 
 &bull; Prior experience in hotel front office operations is preferred
 
 
 &bull; Excellent communication skills; fluency in English is required
 
 
 &bull; Be able to work shifts, weekends and public holidays
 
 
 &bull; Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
 
 
 
</div>

Guest Service Agent

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