sales manager

real estate sales agent

sales representative

sales engineer

sales coordinator

customer service agent

Indu Kishore Logistics

JOB OVERVIEWJob Title: Customer Service Agent &ndash; 3PL (Freight &amp; Warehouse)Department: OperationsDivision: OperationsReporting to: General ManagerJob PurposeTo act as the key point of contact between warehouse operations, freight forwarding teams, and clients&mdash;ensuring end-to-end service across order fulfillment, freight coordination, and last-mile delivery. This role manages customer interactions for both storage/distribution and freight-related requests including pricing, shipment handling, documentation, and service quality.POSITION DETAILSDuties &amp; ResponsibilitiesOperational Responsibilities &ndash; Warehousing &amp; Distribution<ul><li>Act as the primary liaison between internal warehouse teams and external clients for all operational matters.</li><li>Receive, acknowledge, and process orders through the system and ensure timely handover to operations.</li><li>Coordinate with planning, transport, and warehouse teams to ensure accurate execution of customer requests.</li><li>Prepare and maintain documentation such as delivery notes, invoices, GRNs, MDNs, and stock summaries.</li><li>Monitor inventory transactions and maintain real-time system updates.</li><li>Handle customer queries, complaints, or escalation requests in a professional manner.</li><li>Support cycle counts, inventory reconciliation, and regular stock audits.</li><li>Ensure SOP compliance and document all activities for audit readiness.</li></ul>Operational Responsibilities &ndash; Freight (Air/Sea/Land)<ul><li>Obtain competitive freight quotes from global network partners across all modes&mdash;air, sea, land.</li><li>Analyze and prepare tailored proposals based on customer needs (transit time, routing, pricing).</li><li>Present freight quotes to customers in a professional format with clear cost breakdowns and service terms.</li><li>Follow up on proposals, resolve queries, and actively engage in converting opportunities into confirmed deals.</li><li>Coordinate with freight partners and internal operations teams for booking shipments.</li><li>Arrange and follow up on documentation such as commercial invoices, packing lists, and shipping instructions.</li><li>Liaise with customs clearance teams to ensure smooth clearance and on-time deliveries.</li><li>Track freight shipments, update customers proactively, and close jobs with final billing and PODs.</li><li>Ensure compliance with all trade and customs regulations as applicable.</li></ul>Other Duties<ul><li>Escalate unresolved client issues to the Customer Service Supervisor.</li><li>Support internal improvement initiatives and contribute to client review meetings.</li><li>Perform any other duties assigned by management in line with business needs.</li></ul>JOB SPECIFICATIONQualification<ul><li>High School Certificate (essential)</li><li>Diploma or Bachelor's Degree in Logistics/Supply Chain (preferred)</li></ul>Experience<ul><li>Minimum 2&ndash;3 years in a customer service role within a 3PL/freight forwarding environment</li><li>Experience in air, sea, and land freight coordination, including quoting and documentation</li><li>Familiarity with UAE customs processes is a strong advantage</li></ul>Job Skill SpecificationTechnical Skills<ul><li>Proficient in MS Office (Excel, Word, Outlook)</li><li>Experience with WMS, ERP, and freight systems</li><li>Understanding of Pricing, preparing quotes, understanding of Incoterms, HS codes, and international shipping documents</li></ul>Communication<ul><li>Fluent in English (written and spoken)</li><li>Professional communication and negotiation skills with clients and network agents</li></ul>Behavioral Competencies<ul><li>Customer-first approach with attention to service detail</li><li>Proactive follow-up and deal conversion mindset</li><li>Ability to multitask between warehousing and freight functions</li><li>Organized, reliable, and solution-oriented under pressure</li><li>Team player with ethical conduct and integrity</li></ul>OthersAge: 25 &ndash; 30 Yrs.Sex: Male / FemaleNationality: Any nationalityJob Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Do you have minimum 2&ndash;3 years in a customer service role within a 3PL/freight forwarding environment</li><li>Do you have experience in air, sea, and land freight coordination, including quoting and documentation</li></ul>

Customer Service Agent (CSA)- 3PL ( Freight & Warehouse)

ayat group

Customer Service Call Center Agent (Emirati National Only)Position based in Sharjah with occasional travel to Dubai for on-site training and project updatesSalary: AED 8,000 per monthAbout the RoleWe are looking for a Customer Service Call Center Agent to join our team in Sharjah. This role is exclusively open to UAE Nationals with a background in customer service or call center roles, preferably within the real estate sector.The successful candidate will serve as a key point of contact for our post-sales clients, ensuring that inquiries are handled with professionalism, accuracy, and a customer-first mindset.Key Responsibilities<ul><li>Respond to customer inquiries related to real estate via phone.</li><li>Provide accurate and timely information to post-sale clients.</li><li>Maintain high standards of communication and customer satisfaction.</li><li>Support team members during their absence.</li></ul>Requirements<ul><li>Nationality: UAE Nationals only</li><li>Experience: 3&ndash;5 years in a customer service or call center role</li><li>Industry: Real estate experience is an advantage</li><li>Excellent verbal and written communication skills in English and Arabic</li><li>Ability to manage multiple tasks and work well under pressure</li><li>Strong interpersonal and problem-solving skills</li></ul>Ready to Apply? If you meet the above criteria and are passionate about delivering exceptional customer service, we&rsquo;d love to hear from you.Apply now and be part of a dynamic team shaping the future of real estate in the UAE!Job Type: Full-timePay: AED7,500.00 - AED8,000.00 per monthApplication Question(s):<ul><li>1. Are you a UAE National?</li><li>2. Do you have 3 to 5 years of experience in a customer service or call center role?</li></ul><ul><li>3. Do you have experience using CRM or call center systems (e.g., Freshdesk, Salesforce, Zendesk)?</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>Application Deadline: 29/09/2025

Customer Service / Call Center Agent (UAE Nationals)

MAHY Khoory

The Guest Service Agent is responsible for delivering exceptional customer service to guests from arrival to departure. The role ensures smooth check-in/check-out procedures, handles guest inquiries, and addresses any concerns promptly while maintaining a welcoming and professional atmosphere.Key Responsibilities<ul><li>Greet guests warmly upon arrival and assist with check-in and check-out procedures.</li><li>Handle reservations, room assignments, and guest requests efficiently and accurately.</li><li>Provide information about hotel facilities, services, and local attractions.</li><li>Respond promptly to guest complaints and ensure effective resolution to enhance guest satisfaction.</li><li>Answer incoming calls and emails, manage bookings, and transfer calls as necessary.</li><li>Maintain accurate records of guest information, payments, and billing.</li><li>Coordinate with housekeeping, maintenance, and other departments to meet guest needs.</li><li>Ensure compliance with hotel policies, safety, and security procedures.</li><li>Promote hotel facilities and upsell rooms, amenities, and services when appropriate.</li><li>Maintain a professional and welcoming front desk area at all times.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s Degree / Diploma in Hospitality Management or related field preferred.</li><li>Previous experience in front office, hospitality, or customer service is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving ability and attention to detail.</li><li>Proficient in MS Office and hotel property management systems (PMS).</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Fluency in English and Arabic</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>Job Type: Full-timePay: Up to AED2,000.00 per monthExperience:<ul><li>Guest Service: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Guest Service Agent

Align Staffing Solutions

We are currently hiring for Customer Service Representative for one of our client.Requirement - <ul><li>1 year experience in customer service role</li><li>Good communications skills</li><li>Fluency in speaking in Russian and English mandatory.</li></ul>Benefits - Employment Visa, Medical Life Insurance, Transportation.Working Days/Hours - 6 days working &amp; 10(9+1) hours duty with 1 hour break.People with visit visa/cancelled visa/own visa can apply.Apply now! Send your CV to: hiring@alignmanpower.com and mention- Customer Service Representative-Arabic Speaker in the Subject Line Or directly share your CV on WhatsApp at: 058 203 0330Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per month

Customer Service Representative-Russian Speaker

Longevity Hub by Clinique La Prairie

At our luxury longevity clinic located in one of the most Luxury hotels in UAE, we combine the best of medical expertise, wellness, and spa therapies to create personalized journeys for our guests. We are looking for a Guest Experience Agent who will be the warm and professional face of our clinic, guiding guests through every step of their stay.What You&rsquo;ll Do<ul><li>Welcome guests with warmth and discretion, setting the tone for a luxury experience.</li><li>Manage check-in, check-out, and scheduling for medical consultations, therapies, and spa treatments.</li><li>Coordinate seamlessly with doctors, nutritionists, therapists, and wellness practitioners.</li><li>Handle guest requests with professionalism and empathy, anticipating needs before they arise.</li><li>Maintain accurate records and uphold the highest standards of confidentiality.</li></ul>What We&rsquo;re Looking For<ul><li>Experience in luxury hospitality, medical wellness, or spa environments.</li><li>Strong communication skills and a guest-first mindset.</li><li>Professional appearance, discretion, and ability to inspire trust.</li><li>Organized, detail-oriented, and adaptable under pressure.</li><li>Multilingual abilities are a plus.</li></ul>Why Join Us<ul><li>Be part of a pioneering concept blending medical science and holistic wellness.</li><li>Work in a refined, inspiring environment focused on longevity and wellbeing.</li><li>Collaborate with world-class professionals in medicine, wellness, and hospitality.</li></ul>If you are passionate about luxury service, wellbeing, and creating unforgettable guest journeys, we&rsquo;d love to hear from you.Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>Medical : 1 year (Required)</li><li>Wellness or Spa: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>Russian (Required)</li></ul>

Medical Wellness Receptionist - Guest Experience Agent

Travelex

<div>Role Purpose To Offer Exceptional customer service whilst maximising all sales opportunities 
Key Accountabilities 
&#61623; Deliver excellent customer service 
&#61623; Follow the sales process in order to maximize sales 
&#61623; Understand features and benefits of all Travelex product lines 
&#61623; Use every opportunity to upsell and cross-sell 
&#61623; Recognize the warning signs of questionable transactions and mitigate possible effects of the sale 
&#61623; Adhere to promotional marketing offers 
&#61623; Manage till stocks 
&#61623; Achieve individual KPI&rsquo;s/target 
&#61623; Fully investigate over and shorts (differences) and report 
&#61623; Adhere to company and location policy and procedures ,including Audit, Risk, Health &amp; Safety, Security and customer service requirements 
&#61623; Ensure compliance to legal and corporate requirements 
&#61623; Maintain high standards of housekeeping and presentation of stores 
&#61623; Contribute to the success of the team 
&#61623; Complete training within required timelines 
Role- specific Experience and Skills 
&#61623; Retail , cash handling and/or banking experience 
&#61623; Good customer service skills 
&#61623; Good numerical ability 
&#61623; Good knowledge of product , services and procedures 
&#61623; Demonstrated experience working with computer systems 
&#61623; Ability to work independently as well as in a team environment 
&#61623; Ability to handle routine activities with attention to accuracy and detail 
&#61623; Flexibility to work different shifts and locations as required 
&#61623; English language skills 
General experience and personal qualities 
&#61623; Self- aware , open minded with a high degree of personal and professional integrity 
&#61623; The ability to build and manage relationships , developing trust and credibility with customers , partners, peers , teams , internal and external stakeholders 
&#61623; A strong record of performance delivery in their areas of expertise , through increased sales and /or performance against KPI&rsquo;s 
&#61623; The ability to analyze issues and solve problems 
&#61623; Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex</div>

Sales Consultant

Creneau International Middle East

Role DescriptionThis is a full-time on-site role for a Customer Service Representative - Call Center Agent located in Dubai. The Customer Service Representative - Call Center Agent will be responsible for answering inbound calls, handles booking/reservations and making outbound calls to ensure customer satisfaction. Expected to provide exceptional customer service by actively listening to customers, determining their needs, and offering solutions that meet those needs, as well as handling customer complaints and escalating complex issues to the appropriate team.Qualifications<ul><li>Excellent verbal and written communication skills in English</li><li>Knowledgeable of different reservations app (e.g. SevenRooms &amp; EatApp)</li><li>Strong background in F&amp;B and with previous work experience as call center agent in Hospitality / F&amp;B Industry is a must.</li><li>Ability to remain calm and empathetic during customer interactions.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Experience with CRM systems and software is an advantage.</li><li>Sales or marketing experience considered a plus.</li><li>Ability to work in a fast-paced environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have strong background in Hospitality or F&amp;B?</li><li>Do you have previous experience working as Call Center Agent in Hospitality/F&amp;B industry?</li><li>What is your salary expectation for this role?</li><li>Are you knowledgeable of different reservations app such as Seven Rooms or Eat App?</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>

F&B Reservations Agent

Explore 2679+ Customer service agent in Dubai this September. Find roles across top companies and apply now to boost your career.