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guest services agent - front office Jobs in Kuwait August 2026 Start Asq International Jobs In Kuwait

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customer care officer Jobs in Kuwait August 2026 Start Asq International Jobs In Kuwait

customer care officer

customer service agent

Ali Abdulwahab Al Mutawa Commercial Co.

<div>
 
 Key Roles And Responsibilities
 
 
 
 Responsible for acting as liaison between AAW and its current and potential customers by effectively solving customers&rsquo; issues, complaints and inquiries while ensuring maximum customer satisfaction is achieved at the core of every decision and behaviour.
</div>

Customer Service Agent

Hilton

<div>Guest Services Agent - Front Office
A Guest Services Agent - Front Office provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
Guest Services Agent - Front Office serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Completed high school certificate or equivalent</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in cash handling</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Services Agent - Front Office

Alghanim INDUSTRIES

Date: 3 Dec 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Counter Agent will report to the Supervisor
 Job Responsibilities
 To sale the maximum vehicles to achieve the target.
 Complete the rental agreements in all respects and submit to the main office.
 Meet customers according to appointments or schedules.
 Main inspection on company vehicles for insured quality, cleanliness and operational performance.
 Achieve exceptional customer service levels.
 Operate the cars in accordance to Kuwait’s law and regulations.
 Perform additional assignments as deemed necessary by the management.
 Provide customers with information about the car and give advice (if needed).
 Produce reports as directed by the management.
 
Candidate Requirements
 Good selling and convincing skills.
 Knowledge and hand on related software experience (KERRIDGE, PATH, SAP, etc.)
 Good verbal & written communication skills (Arabic & English)
 Computer literacy.
 
Education High School / Diploma Bachelor’s Degree

Counter Agent

FRIEND

We are looking for a Customer Service Officer to join our team, handle customer inquiries, follow up on requests, and resolve issues quickly and professionally.Job Responsibilities:<ul><li>Respond to customer inquiries via phone/WhatsApp/email/social media.</li><li>Follow up on complaints and requests, document them, and close cases after resolution.</li><li>Enter data and update case/order status on the system.</li><li>Coordinate with the team to ensure fast solutions and improve customer experience.</li></ul>Requirements:<ul><li>Good English skills (reading, writing, and communication).</li><li>Good computer skills (Word/Excel, email, and dealing with support systems/admin dashboards).</li><li>Strong communication skills and professional attitude.</li><li>Ability to work under pressure and manage time well.</li><li>Previous customer service experience is a plus.</li></ul>Job Types: Full-time, Part-timePay: KD200.000 - KD250.000 per monthExpected hours: 48 per week

Customer service

<div>
 A Guest Services Agent - Front Office provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Services Agent - Front Office serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Completed high school certificate or equivalent
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 The Interaction Center Supervisor will be managing a team, supervising the activities of the Call Centre, ensuring individual agents are performing against targets, reviewing their performance and coaching/training, preparing reports and analyzing data.
 
 
 
 Job Responsibilities&nbsp;
 
 
 
 The job holder will be responsibile for training, and preparing call center representatives to&nbsp;respond to customer questions and complaints and troubleshoot problems with services or products.
 
 <ul>
 <li>
 Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
 </li>
 <li>
 Answering agent questions regarding best practices or difficult calls.
 </li>
 <li>
 Identifying operational issues and suggesting possible improvements.
 </li>
 <li>
 Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
 </li>
 <li>
 Preparing reports and analyzing data to assist management as they determine call center goals.
 </li>
 <li>
 Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 </li>
 <li>
 Make sure that the team leader &amp; IC agents are following the rules of IC, call procedures, data accuracy, and KPI&rsquo;s
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 
 Bachelors degree in Business Adminstration or any related field
 
 
 &nbsp;
 
</div>

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

<div>Overview:
<div>
***This position is physically located in Kuwait in support of LOGCAP***</div><div></div><div> 
Responsible for the enrollment and screening of Locally Employed Personnel (LEP), the enroller will be responsible for biometrically enrolling the applicant into the Biometric Automated Toolset (BAT) or other government provided enrollment systems. This includes the capture and input of pertinent iris scans, fingerprints, photographs and demographic information. Upon the completion the enroller is responsible for the submission of the information electronically. Additionally personnel will be responsible for the CI screening of personnel and must be able to identify CI indicators.</div>
Responsibilities:
<div>
This position description is subject to change at any time as needed to meet the requirements of the program or company.</div> 
<div></div><ul><li>
Granting of installation access badges to include enrolling all Locally Employed Persons (LEPs) and conducting LEP/CI screenings.</li><li>
Maintains a local CI database of all Other Country Nationals (OCNs) screened.</li><li>
Conducts CI screenings of LEPs upon occurrence of CI indicators during the screening process.</li><li>
Coordinates with the local Direct Support CI Detachment, in order to effectively support CI operations.</li><li>
Walk-in reports identified by supervisory personnel to have CI value will be referred to CI.</li><li>
Conducts CI analysis.</li><li>
Performs Job Duties as assigned.</li></ul>
Qualifications:
<ul><li>Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.<ul><li>
High School diploma required, AA or BA/BS preferred</li><li>
Must be familiar with CI indicators and reporting procedures, to include proper format and procedures of DIIRs and IIRs</li><li>
Preferred to have at least 1 year experience conducting CI/HUMINT operations or LEP screening with preference to the Middle East</li><li>
US Government school-trained CI Agent (35M, 0211, or AFSC series 7S) or NCIS agent preferred</li><li>
Must have demonstrated experience with MS Office Suite and Biometrics Automated Toolset</li><li>
Must have a valid stateside driver&rsquo;s license and ability to obtain a Host Country Driver's License</li></ul></li><li>
Clearances:<ul><li>
Must have a valid secret clearance.</li></ul></li><li>
Experience:<ul><li>
Preferred to be US Government school-trained CI Agents or HUMINT Collectors (MOS 35L/35M/0211, AFSC series 7S, NCIS Agent or other Intelligence MOS).</li><li>
Minimum of three (3) years&rsquo; experience in Law Enforcement (e.g. Police, Military Police, Criminal Investigation Department, etc.).</li><li>
Must have at least one year experience conducting CI/HUMINT operations, or LEP screening.</li></ul></li><li>
Skills:<ul><li>
Strong Analytical skills</li><li>
Skilled at handling confidential information</li><li>
Excellent interpersonal skills</li><li>
Demonstrated effective organizational skills is, as well as strong written and oral communication skills.</li></ul></li><li>
Working Conditions:
<ul><li>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
</li><li>Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
</li><li>Includes some industrial production environment conditions as well.</li></ul></li><li>
Physical Requirements:
<ul><li>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
</li><li>Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
</li><li>Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
</li><li>Must comply with all Fire and Safety Regulations and post policies.</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

Counterintelligence Screener/Enroller

Explore 398+ Customer service agent in Kuwait August 2026 Start Asq International Jobs In Kuwait this December. Find roles across top companies and apply now to boost your career.

398 customer service agent jobs IN Kuwait August 2026 Start Asq International Jobs In Kuwait

Customer Service Agent

Guest Services Agent - Front Office

Counter Agent

Customer service

Guest Services Agent - Front Office

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Counterintelligence Screener/Enroller