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customer service executive

CMA CGM

<div>
 <p>
  CMA CGM, Kuwait, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for an
  <strong>
   Customer Service Executive
  </strong>
  to join our fast-growing and challenging organization
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Customer Services Executive
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Kuwait
 </p>
 <p>
  <strong>
   Key
  </strong>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage Export Booking &amp; Documentation, including booking releases, amendments, and empty equipment arrangements for both ports.
  </li>
  <li>
   Coordinate Service Delivery activities with GBS and SSC (invoicing &amp; RFI resolution) to ensure smooth operational performance.
  </li>
  <li>
   Handle customer care activities, respond promptly to inquiries (email/phone), and support onboarding through Hypercare.
  </li>
  <li>
   Prepare monthly Actual vs. Allocation reports for VIP customers and ensure space/equipment availability (ESR, DG, OOG approvals).
  </li>
  <li>
   Monitor cargo readiness and collaborate closely with Sales, Trade, and POD teams for priority loading, transshipment connections, and long-stay shipments.
  </li>
  <li>
   Provide vessel schedules, loading confirmations, ETA updates, and maintain ETA GAP when required.
  </li>
  <li>
   Manage booking compliance, tender accounts, COD requests, NOVA case clearance, and dispute resolution.
  </li>
  <li>
   Promote E-commerce solutions, support customer education, and update GEN contacts in LARA for new onboard customers.
  </li>
  <li>
   Prepare and finalize load lists for own and 3PF vessels and coordinate with POD for shipment follow-up.
  </li>
  <li>
   Ensure timely booking cancellations, related invoicing, and professional handling of internal and external queries
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Profile:
  </strong>
 </p>
 <p>
  &bull; 2-5 years of experience in Shipping &amp; Logistics
 </p>
 <p>
  &bull; Strong customer and vendor relationship management skills
 </p>
 <p>
  &bull; Proven ability to drive change, innovation, and process improvement
 </p>
 <p>
  &bull; Excellent communication, presentation, and decision-making skills
 </p>
 <p>
  &bull; Team player with a proactive and professional attitude
 </p>
 <p>
  &bull; Proficient in MS Office applications
 </p>
</div>


Customer Service Executive

BLS International Services

<p><b>Job Summary:</b></p><p>We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.</p><p>Job Description</p><ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul><p>Mandatory experience / skills / qualification</p><ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 35 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul><p>Interested candidates may send their CVs to Feroz.hamid@blsinternational.net</p><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD290.000 per month</p>

Malabar Group

<div></div><div><div>Job Code
<div>INTLMGD1162
</div></div><div>Designation
<div>Retail Sales Executive
</div></div><div>Business Vertical
<div>INTL_Malabar Gold &amp; Diamonds
</div></div><div>Job Summary
<ul><li>Receive the customer and engage with the customer to understand the customer&rsquo;s requirement.</li></ul><br>
<ul><li>Introduce various product offering to the customers and facilitate customer buying decision.</li></ul><br>
<ul><li>Prepare the estimate of the products selected and completing the sales transaction.</li></ul><br>
<ul><li>Achieve category wise sales target for the allocated section.</li></ul><br>
<ul><li>Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.</li></ul><br>
<ul><li>Monitor the stock in the section and ensure adequate stock for sales.</li></ul><br>
<ul><li>Report the sold sock in the section for reordering to the sales manager for timely stock replenishment.</li></ul><br>
<ul><li>Monitor the dead stock and liaison with the store manager to minimise the same.</li></ul><br>
<ul><li>Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards.</li></ul><br>
<ul><li>Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the</li></ul><br>
superiors about any potential theft.<br>
<br>
<ul><li>Understand the queries and complaints from the customer and address with right solution.</li></ul><br>
<ul><li>Provide support to the marketing team for potential customer visits and exhibitions.</li></ul><br>
<ul><li>Identify potential customers and referring them to the store.</li></ul><br>
<ul><li>Adhere to cost saving practices undertaken in the store.</li></ul><br>
<ul><li>Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes.</li></ul>
</div><div>Functional Area
<div>Retail Sales
</div></div><div>Location
<div>KUWAIT AL RAI;Kuwait Jahra Universal Center
</div></div><div>State
<div>Bihar;Delhi;Gujarat;Haryana;Himachal Pradesh;Maharashtra;Punjab;Rajasthan;Uttar Pradesh
</div></div><div>Country
<div>KUWAIT
</div></div><div>Educational Qualification
<div>Diploma Course;Diploma(3 Year);Graduation;Higher Secondary Education;Plus2 /PUC;Predegree
</div></div><div>Age
<div>NA
</div></div><div>Experience
<div>2 to 3 Years
</div></div><div>Salary Range
<div>As per standard <b>(KWD)</b></div></div></div><div></div>

Retail Sales Executive

Audi Kuwait by Fouad Alghanim & Sons Automative

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Audi Kuwait by Fouad Alghanim &amp; Sons Automotive is a leading destination for luxury vehicles, offering a diverse range of 44 new Audi models and 15 certified pre-owned vehicles through its Audi Approved: Plus program. Boasting 113 service bays, the dealership provides comprehensive maintenance and repair services to ensure exceptional vehicle performance. Recognized with multiple Middle East Dealer of the Year awards, Audi Kuwait prides itself on delivering unparalleled customer service. Located in Sharq, the dealership strives to offer a premium experience to all clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time, on-site position for a Sales Executive, based in Shuwaikh. The Sales Executive will be responsible for engaging with potential customers to understand their needs, presenting vehicle options, and providing detailed vehicle information. They will manage the sales process from initial inquiry to final delivery, ensuring a seamless and satisfying customer experience. Additional responsibilities include handling customer follow-ups, achieving sales targets, and staying informed about Audi's newest models and features to provide expert guidance to clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Proven skills in sales, customer relationship management, and effective communication
  </li>
  <li>
   Knowledge of the automotive industry, including vehicle specifications and features
  </li>
  <li>
   Ability to build rapport with customers and deliver an exceptional customer experience
  </li>
  <li>
   Strong problem-solving and negotiation skills
  </li>
  <li>
   Proficiency in both written and spoken English; Arabic language skills are an advantage
  </li>
  <li>
   Experience in using CRM platforms and other sales-related systems is beneficial
  </li>
  <li>
   Motivated, goal-oriented, and capable of meeting and exceeding sales targets
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Sales Executive

American University of Kuwait

<p></p><div><div><div><div>Careers at American University of Kuwait</div>
</div><div></div><div><div>Hawali, Kuwait</div>
</div><div></div><div>
</div><div></div><div><div>Expires Today</div>
</div></div><p></p><div>
 <div></div><div><div>Ref:JB5395993</div></div></div></div>
<br><div><div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><p><b>Department: Center of Continuing Education</b></p>
<p><b>
Reports to:</b> Vice President of Academic Affairs</p>
<p><b>
Scope and Purpose:</b></p>
<p>
The Director of the Centre for Continuing Education (CCE) is a strategic leadership role responsible for expanding the center&rsquo;s impact through high-quality professional training programs targeted at individuals, corporations, and government entities. The Director will lead the development, implementation, and continuous enhancement of executive and vocational training initiatives aligned with global professional certification standards.</p>
<p>
The successful candidate will oversee strategic planning, partnership development, and program innovation to respond to evolving industry needs across sectors such as education, financial services, marketing, human resources, hospitality, and food &amp; beverage, as well as additional fields aligned with current market demands and national upskilling initiatives. This includes but is not limited to technology and digital transformation, healthcare and medical services, logistics and supply chain management, government administration, entrepreneurship and business development, sustainability practices, leadership and project management, and customer service excellence.</p><br>
<p></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<p><b>
Strategic Leadership &amp; Planning</b></p>
<ul>
<li>Develop and execute the CCE&rsquo;s strategic plan to ensure relevance, growth, and sustainability.</li>
<li>Lead the design and expansion of training programs that respond to evolving market trends, including industry-specific and cross-sector professional development offerings.</li>
<li>Align CCE operations with international standards and qualifications frameworks (e.g., CFA, CISI, ACCA, PMP, CIPD, Lean Six Sigma, SHRM, hospitality certifications).</li>
</ul>
<p><b>Program Development &amp; Quality Assurance</b></p>
<ul>
<li>Design and manage specialized training programs tailored to corporate clients, government agencies, and individual professionals.</li>
<li>Oversee curriculum design, instructor recruitment, and continuous improvement of program content.</li>
<li>Integrate practical, industry-led learning approaches focused on employability, leadership development, and technical upskilling.</li>
</ul>
<p><b>Industry &amp; Community Engagement</b></p>
<ul>
<li>Establish and maintain partnerships with corporations, government entities, professional bodies, and certification providers.</li>
<li>Represent the CCE in executive meetings, industry forums, and community initiatives to enhance visibility and engagement.</li>
<li>Promote the centre&rsquo;s training services to key stakeholders, supporting workforce development and lifelong learning initiatives.</li>
</ul>
<p><b>Operational &amp; Financial Management</b></p>
<ul>
<li>Manage program budgets, pricing frameworks, cost-efficiency models, and performance reporting mechanisms.</li>
<li>Lead program impact assessments using KPIs such as enrolment, completion rates, customer satisfaction, and stakeholder ROI.</li>
<li>Drive revenue growth through corporate training contracts, executive workshops, and accredited development pathways.</li>
</ul>
<p><b>Team Leadership &amp; Performance</b></p>
<ul>
<div><ul><li>Lead and develop a high-performing team of trainers, program coordinators, and business development personnel.</li>
<li>Promote a culture of innovation, service excellence, and continuous improvement within the centre.</li>
<li>Ensure compliance with institutional policies and client service standards.</li>
</ul>
</div></ul></div><p></p><h4 class="jobSectionHeader"><b>Qualifications</b></h4>
<p></p><div><p><b>Required Qualifications &amp; Experience</b></p>
<ul>
<li>Proven leadership experience in executive education, vocational training, or professional development.</li>
<li>Demonstrated success in designing and delivering high-impact training programs for organizations and professionals.</li>
<li>Expertise in strategic planning, partnership management, and business expansion.</li>
<li>Strong understanding of professional development requirements across multiple industries.</li>
<li>Experience in stakeholder engagement and alignment with certification or regulatory standards.</li>
<li>Strong communication, negotiation, and presentation skills.</li>
</ul>
<p><b>Key Competencies</b></p>
<p><b>
Strategic Visioning</b></p>
<ul>
<li>Ability to position the CCE as a regional leader in professional development and continuing education.</li>
</ul>
<p><b>Program Innovation</b></p>
<ul>
<li>Skilled in designing market-driven learning solutions aligned with industry needs and certification standards.</li>
</ul>
<p><b>Industry Engagement</b></p>
<ul>
<li>Strong track record of building partnerships with corporate, governmental, and community stakeholders.</li>
</ul>
<p><b>Financial &amp; Performance Management</b></p>
<ul>
<li>Capable of managing budgets, monitoring KPIs, and ensuring program profitability and growth.</li>
</ul>
<p><b>Leadership &amp; Team Development</b></p>
<ul>
<li>Ability to lead diverse teams and support instructor engagement and development.</li>
</ul>
<p><b>Quality Assurance &amp; Certification Alignment</b></p>
<ul>
<li>Knowledgeable in aligning training outcomes with international standards.</li>
</ul>
<p><b>Performance Indicators</b></p>
<ul>
<li>Growth in program offerings and participant enrolments.</li>
<li>Client satisfaction and repeat engagement levels.</li>
<li>Certification success and international accreditation ratings.</li>
<li>Financial performance and contribution to CCE sustainability.</li>
<li>Strategic partnerships established and nurtured.</li>
<li>Responsiveness to evolving industry and educational trends.</li></ul><br>
<p></p>
<p><b>
Reporting Line</b></p>
<p>
This position reports directly to the Vice President of Academic Affairs at the American University of Kuwait (AUK).</p></div><br>
<p></p>
<p></p>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Hawali, Kuwait</div>
</div><div><div>Job Role</div>
<div>Other</div>
</div><div><div>Employment Status</div>
<div>Full time</div>
</div><div><div>Employment Type</div>
<div>Full-time staff</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Residence Location</div>
<div>Kuwait</div>
</div><div><div>Degree</div>
<div>Master's degree</div></div></div></div></div>

Director - Center of Continuing Education

BN Catering

<p><b>Job Title: Executive Chef</b></p><p><b>Job Summary</b></p><p>The Executive Chef is responsible for managing all kitchen operations, ensuring menu excellence, food quality, consistency, and cost efficiency. He/she leads the culinary team, maintains hygiene and safety standards, and ensures customer satisfaction through innovative menus and exceptional food presentation.</p><p><b>Key ResponsibilitiesMenu &amp; Food Quality</b></p><ul><li>Develop creative menus and ensure consistent food quality and presentation</li><li>Plan daily specials and seasonal menu changes</li><li>Standardize recipes and portion sizes across all operations</li><li>Monitor food preparation to ensure taste, quality, and freshness</li></ul><p><b>Kitchen Management</b></p><ul><li>Manage all kitchen operations including planning, preparation, and cooking</li><li>Coordinate with purchasing team for high-quality and cost-effective ingredients</li><li>Maintain kitchen equipment and oversee regular maintenance</li><li>Control kitchen expenses, food cost, and wastage</li></ul><p><b>Team Leadership</b></p><ul><li>Train, supervise, and develop kitchen staff</li><li>Allocate duties and ensure productivity across all shifts</li><li>Conduct regular performance evaluation and staff meetings</li><li>Maintain strong communication between service and kitchen teams</li></ul><p><b>Safety &amp; Compliance</b></p><ul><li>Ensure compliance with HACCP, food hygiene, and safety policies</li><li>Maintain cleanliness, organization, and sanitation across all kitchen areas</li><li>Apply strict standards of personal and staff hygiene</li></ul><p><b>Required Skills &amp; Experience</b></p><ul><li>Proven experience as Executive Chef or Head Chef</li><li>Strong knowledge of modern culinary techniques and menu development</li><li>Excellent leadership and time-management skills</li><li>Ability to control food cost and manage kitchen budgets</li><li>Expertise in food safety standards</li></ul><p><b>Education &amp; Qualifications</b></p><ul><li>Degree/Diploma in Culinary Arts or equivalent</li><li>Food Safety &amp; HACCP certification preferred</li></ul><p><b>Personal Attributes</b></p><ul><li>Creative, detail-oriented, and quality-driven</li><li>Good communication and problem-solving skills</li><li>Ability to work under pressure</li></ul><p>Job Type: Full-time</p><p>Pay: From KD800.000 per month</p><p>Work Location: Remote</p>

Executive chef

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 <strong>
  Riyadh Saudi Arabia; Kuwait City, Kuwait; Doha, Qatar
 </strong>
 .
 <strong>
  Minimum qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  </li>
  <li>
   10 years of experience in a customer-facing role working with stakeholders and driving customer technical implementations or transformation programs.
  </li>
  <li>
   Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
  </li>
  <li>
   Ability to communicate in English and Arabic fluently to support client relationship management in this region.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   MBA or Master&rsquo;s degree in a Management, Technical, or Engineering field.
  </li>
  <li>
   Experience translating business requirements into technological solutions.
  </li>
  <li>
   Experience in application or workload migration to public cloud providers.
  </li>
  <li>
   Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
  </li>
  <li>
   Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
  </li>
  <li>
   Excellent written and verbal communication, presentation, problem-solving, and client management skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google&rsquo;s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.
 <br/>
 <br/>
 As a Delivery Executive, you will work directly with Google&rsquo;s most strategic customers on large multi-year transformational engagements underpinned by Google Cloud Platform (GCP) to drive business value for those customers. You will provide thought leadership, delivery management, and consulting to customer engagements while working with Google's cross-functional executives and key technical leaders to oversee the planning and deployment of solutions via GCP. You will also work closely with key Google partners, Global Strategic Initiatives (GSI), and our Global Delivery Center teams currently servicing key accounts.
 <br/>
 <br/>
 The Delivery Executive plays a leading role in delivering our most complex, multi-team, transformational engagements by combining a deep understanding of industry customers and Cloud technologies.
 <br/>
 <br/>
 Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
  </li>
  <li>
   Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
  </li>
  <li>
   Develop relationships with stakeholders to understand customer&rsquo;s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
  </li>
  <li>
   Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and support to guide issues/escalations to resolution.
  </li>
  <li>
   Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>


Delivery Executive, Google Cloud Professional Services

Explore 410+ Customer service executive in Kuwait August 2026 Start Asq International Jobs In Kuwait this December. Find roles across top companies and apply now to boost your career.

410 customer service executive jobs IN Kuwait August 2026 Start Asq International Jobs In Kuwait

Customer Service Executive

Customer Service Executive

Retail Sales Executive

Sales Executive

Director - Center of Continuing Education

Executive chef

Delivery Executive, Google Cloud Professional Services