customer service - english

management assistant

service sales support

customer service assistant

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir - T&uuml;rkiye</p></div></div></div><div></div>

Customer Service - German

<div><div><div><div><div><b>Location</b></div>
<div>&#304;zmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
&#304;zmir - T&uuml;rkiye</p></div></div></div><div></div>

<div><div><div><div><div><b>Location</b></div>
<div>&#304;zmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
&#304;zmir</p></div></div></div><div></div>

Customer Service - English

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir</p></div></div></div><div></div>

JoB Training & Coaching

<div>
 <strong>
  Klaar voor een Internationale Carri&egrave;restap? Wij Zoeken Nederlandstalige Talenten in Turkije!
  <br/>
  <br/>
 </strong>
 Droomt u van een internationale carri&egrave;re waarbij u uw moedertaal dagelijks gebruikt in een dynamische, multiculturele omgeving? Wij bieden u de kans om een cruciale rol te vervullen in ons klantenservicecentrum in Turkije, waar u eersteklas ondersteuning zult bieden voor een toonaangevend, wereldwijd digitaal platform. Dit is niet zomaar een baan; het is een avontuur met uitstekende secundaire voorwaarden en een kans om te leven en te werken in een land met een rijke cultuur.
 <br/>
 <br/>
 <strong>
  Wat U Van Ons Mag Verwachten:
  <br/>
  <br/>
 </strong>
 Als onze Nederlandse Klantenservicemedewerker bent u de stem van het platform. U bent de expert die klanten helpt bij het navigeren door hun bestellingen, het oplossen van leveringsproblemen en het beantwoorden van vragen over het account.
 <br/>
 <br/>
 <ul>
  <li>
   Ondersteuning van Klanten: Het bieden van vriendelijke, effici&euml;nte en professionele ondersteuning via telefoon, e-mail en chat aan onze Nederlandstalige klanten.
  </li>
  <li>
   Probleemoplossing: Het identificeren en adequaat oplossen van complexe klantvragen en -klachten, en indien nodig, het escaleren naar hogere niveaus.
  </li>
  <li>
   Procesverbetering: Het nauwkeurig registreren van interacties in het CRM-systeem en het bijdragen aan de verbetering van de serviceprocessen.
  </li>
  <li>
   Kwaliteit en Effici&euml;ntie: Het handhaven van een hoog niveau van klanttevredenheid en het voldoen aan de gestelde kwaliteitsnormen.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Werkomgeving en Carri&egrave;remogelijkheden:
  <br/>
  <br/>
 </strong>
 Wij zijn een werkgever die waarde hecht aan het welzijn van onze werknemers en investeren in hun toekomst.
 <br/>
 <br/>
 <ul>
  <li>
   Verhuisondersteuning: Wij zorgen voor een vliegende start in Turkije! Dit omvat een volledige verhuisvergoeding ($1,000 USD), inclusief vliegticket en opvang bij aankomst.
  </li>
  <li>
   Zekerheid en Stabiliteit: U werkt met een fulltime (40 uur) contract over vijf dagen per week. De roosters zijn stabiel met een Winterrooster (08:00 18:00) en een Zomerrooster (09:00 19:00). U heeft elke week twee vrije dagen.
  </li>
  <li>
   Uitstekende Secundaire Voorwaarden: Geniet van maaltijdvouchers, ziektekostenverzekering, vervoerskaart/vergoeding, en bonussen (o.a. prestatiebonussen).
  </li>
  <li>
   Trainingen en Ontwikkeling: Een uitgebreid betaald inwerktraject en continue trainingen om uw professionele vaardigheden te blijven ontwikkelen.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Wat Wij Van U Vragen:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Taalvaardigheid: Vloeiend in de Nederlandse taal (moedertaalniveau of gelijkwaardig) is essentieel. Daarnaast is een goede beheersing van het Engels (minimaal B2-niveau) vereist voor interne communicatie.
  </li>
  <li>
   Locatie: Bereidheid om in Turkije te wonen en te werken. Dit betreft een functie op ons kantoor in Turkije.
  </li>
  <li>
   Opleiding en Ervaring: Minimaal een middelbare school diploma. Eerdere ervaring in klantenservice of in een callcenter omgeving is een pluspunt.
  </li>
  <li>
   Soft Skills: Sterke communicatieve en probleemoplossende vaardigheden, empathie, en een proactieve houding. U bent stressbestendig en kunt goed omgaan met drukke momenten.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Bent u klaar om deze unieke kans te grijpen, uw Nederlandse taal te gebruiken in een professionele setting, en te genieten van een zonnige, internationale carri&egrave;re? Solliciteer vandaag nog en zet de stap naar uw nieuwe leven!
 <br/>
 <br/>
 <strong>
  Dutch-Speaking Customer Service Specialist: Relocation Opportunity to Turkey!
  <br/>
  <br/>
 </strong>
 Are you dreaming of an international career where you use your native language daily in a dynamic, multicultural environment? We offer you the chance to fill a crucial role in our customer service center located in Turkey, providing first-class support for a leading, global digital platform. This is more than just a job; its an adventure with excellent benefits and an opportunity to live and work in a country with a rich cultural tapestry.
 <br/>
 <br/>
 <strong>
  What Your Role Will Entail:
  <br/>
  <br/>
 </strong>
 As our Dutch Customer Service Specialist, you will be the voice of the platform. You will be the expert who assists customers with navigating their orders, resolving delivery issues, and answering account-related questions.
 <br/>
 <br/>
 <ul>
  <li>
   Customer Support: Providing friendly, efficient, and professional assistance via phone, email, and chat to our Dutch-speaking customers.
  </li>
  <li>
   Problem Resolution: Identifying and adequately resolving complex customer inquiries and complaints, escalating to higher tiers when necessary.
  </li>
  <li>
   Process Improvement: Accurately logging interactions into the CRM system and contributing to the improvement of service processes.
  </li>
  <li>
   Quality and Efficiency: Maintaining a high level of customer satisfaction and meeting established quality standards.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment and Career Opportunities:
  <br/>
  <br/>
 </strong>
 We are an employer that values the well-being of our employees and invests in their future.
 <br/>
 <br/>
 <ul>
  <li>
   Relocation Package: We ensure you have a smooth start in Turkey! This includes a full relocation allowance ($1,000 USD), covering the flight ticket and comprehensive support upon arrival.
  </li>
  <li>
   Security and Stability: You will work under a full-time (40 hours) contract over five days per week. Schedules are stable with a Winter Schedule (08:00 18:00) and a Summer Schedule (09:00 19:00). You will have two consecutive days off every week.
  </li>
  <li>
   Outstanding Benefits: Enjoy meal vouchers, private health insurance, transportation card/allowance, and bonuses (including performance bonuses).
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   Training and Development: A comprehensive paid onboarding process and continuous training to keep developing your professional skills.
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  What We Require From You:
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  <li>
   Language Proficiency: Fluency in the Dutch language (native or near-native level) is essential. Additionally, a good command of English (minimum B2 level) is required for internal communication.
  </li>
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   Location: Willingness to live and work in Turkey. This is an on-site position at our office location in Turkey.
  </li>
  <li>
   Education and Experience: Minimum of a high school diploma. Previous experience in customer service or a call center environment is a plus but not strictly mandatory.
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   Soft Skills: Strong communication and problem-solving skills, empathy, and a proactive attitude. You are resilient and can handle busy periods effectively.
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  </li>
 </ul>
 Are you ready to seize this unique opportunity, use your Dutch language skills in a professional setting, and enjoy a sunny, international career? Apply today and take the step toward your new life!
</div>


Klantenservicemedewerker (Nederlands) Verhuis naar Turkije en werk fulltime!

Point S Tire and Auto Service

<div>
 Responsive recruiter
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 <br/>
 Replies within 24 hours
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 <strong>
  Benefits
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  <br/>
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  <li>
   401(k) matching
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   Competitive salary
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   Free uniforms
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   Health insurance
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   Opportunity for advancement
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   Training &amp; development
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  Benefits/Perks
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   Paid time off
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   Stable working hours
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   Excellent Training &ndash; with opportunities for training and career advancement
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   Medical and Accidental Benefits available after 60 days
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   Competitive wages
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   401(k) savings plan with company match
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  </li>
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 <strong>
  Job Summary
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 Are you ready to join the winning team? At Polo's Point S Tire, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
 <br/>
 <br/>
 Our
 <strong>
  Service Advisors
 </strong>
 act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs. The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicle&rsquo;s needs. A Service Advisor must be confident and capable of advising on Retail Tires, Oil Changes, Preventative Maintenance, Medium Truck, TBR, Ag and Basic Mechanical.
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  Responsibilities
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  <li>
   Perform All Duties and skills of a Service Advisor
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   Understand the skills and processes of Service Technician II (Retail &amp; Commercial)
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   Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and level II mechanical issues.
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   Documenting the customer's concerns and collecting relevant information.
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   Recommending tires and basic services based on the vehicle's condition and the customer's concerns.
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   Providing clear explanations of recommended tires and/or services, including costs and timeframes.
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   Providing customers with accurate cost estimates for proposed tires and/or basic services.
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   Scheduling of tires and basic mechanical service
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   Higher level of communication with service technicians and customers.
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   Suggest preventive maintenance services and upsell additional services when appropriate.
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   Educating customers about the importance of routine maintenance.
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   Ordering necessary Tires for customers.
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   Understanding inventory and ensuring the availability of required tires.
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   Educating customers on tire and basic service best practices and answering questions.
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  Qualifications
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   High School Diploma or Equivalent
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   Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
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   Willingness to pursue TIA certification with company support and assistance
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   Valid driver&rsquo;s license and acceptable driving record required
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   Prior experience in a customer service role, ideally within the automotive or related industries, demonstrating the ability to handle customer inquiries and resolve issues effectively.
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   Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures.
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   Excellent verbal and written communication skills to clearly and effectively interact with customers and relay information between customers and technicians.
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   Strong focus on delivering high-quality customer service, with the ability to listen to customer needs, empathize with their concerns, and ensure a positive service experience.
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   Ability to manage multiple tasks and appointments efficiently, maintaining accurate records and schedules.
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   Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software (e.g., Microsoft Office).
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   The ability to upsell services and products based on vehicle condition and customer needs.
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  </li>
 </ul>
 <strong>
  Company Overview
  <br/>
  <br/>
 </strong>
 Are you ready to join the winning team? At Polo's Point S Tire, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
 <br/>
 <br/>
 Compensation: $16.00 - $18.00 per hour
 <br/>
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 Careers
 <br/>
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 At Point S Tire, our employees become like family. We believe in investing in the future of our employees and developing them to grow with our organization.
</div>


Automotive Service Advisor

Atlas Copco

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Field Service Technician-Izmir
</b></h1></div></div></div></div><div><div><div><div>Functional area: Service
</div></div></div></div><div><div><div><div>Location: Turkiye
</div></div></div></div><div><div><div><div>City: Izmir
</div></div></div></div><div><div><div><div>Company name: Atlas Copco Makinalari Imalat AS
</div></div></div></div><div><div><div><div>Date of posting: Dec 9, 2025<br>
</div></div></div></div><p></p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Field Service Technician-&#304;zmir</b></h2>
</div><div><p>
Is your day successful if you can keep the machines running and if customers are satisfied with your work? As a service technician, do you enjoy having a team of colleagues that looks after your daily planning, makes sure the right spare parts you need are delivered on time and supports you remotely when you are facing more complex technical issues?</p><br>
<p></p>
<p>
We are looking for 2 technicians who loves to work autonomously in a diversity of companies for Izmir Region. Do you enjoy travelling to different customers in your dedicated region? You can start your day from home and drive to the customer with a company vehicle fully equipped with safe and rock-solid tools.</p><br>
<p></p>
<p>
Do you get energy when you can learn new things? Our customers have a range of different types of compressors with a variety of technologies (from mechanical, electronic to Internet Of Things and complex control mechanisms) allowing you to grow in techniques and specializations based on your interests and experience. We are proud of our dedicated training academies, supported by experts who are also reflecting on what service will look like in the future.</p>
<p>
Do you have an affinity with working with machines, and, above all, are you eager to work and to be trained as a service technician?</p><br>
<p></p>
<p>
Then we would like to get to know you better and to see if you click, not only with our position as service technician, but also with our own company values.</p>
<p>
Your mission as the Field Service Technician is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.</p><br>
<p></p>
<p><b>
You will</b></p>
<ul>
<li>Report into the Service Team Leader.</li>
<li>Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime.</li>
<li>Perform installations, ensure safety compliance, and document activities.</li>
<li>Be the on-site contact, providing service recommendations and addressing customer needs promptly.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>To succeed, you will need</b></h2>
</div><div><div>We invite you to apply even if you don't meet every requirement, as we value diverse experiences and perspectives and look forward to what you can contribute to the role.</div>
<div><ul><li>Proficient in electrical systems with at least 3 years of hands-on experience.</li>
<li>Possess a high school diploma in Electrical or Electronic fields.</li>
<li>Since this role involves direct customer interaction, you should have strong interpersonal skills, be proficient with computers, and hold a valid driving license.</li>
<li>Demonstrate excellent communication skills, a customer-focused mindset, and a passion for solving technical problems.</li>
</ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>In return, we offer</b></h2>
</div><div><ul> <li>Culture of trust and accountability</li>
<li> Lifelong learning and career growth</li>
<li> Innovation powered by people</li>
<li> Comprehensive compensation and benefits</li>
<li> Health and well-being</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job location</b></h2>
</div><div><p>
You will be part of our customer center in Izmir. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, Turkey.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Contact information</b></h2>
</div><div><p>
Talent Acquisition Team: &#350;eyma Sar&#305;kaya</p></div></div></div><br>
<p></p>
<p><b>
Uniting curious minds</b><br>
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.</p></div></div></div></div></div><p></p>

Field Service Technician-Izmir

Explore 70+ Customer service assistant in Izmir this December. Find roles across top companies and apply now to boost your career.

70 customer service assistant jobs IN Izmir

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Klantenservicemedewerker (Nederlands) Verhuis naar Turkije en werk fulltime!

Automotive Service Advisor

Field Service Technician-Izmir