customer service representative - saudi national Jobs in Riyadh

customer service representative - saudi national

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community manager & arabic copywriter - saudi national

customer service associate (arabic speaker only) Jobs in Riyadh

customer service associate (arabic speaker only)

customer service associate arabic speaker only

Lalamove

<div>
 Lalamove ( https://www.lalamove.com ) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.
 
 
 Currently, we are launching our service to Riyadh, KSA and we are seeking several Customer Service Associates
 
 proficient in Arabic - speaking, writing &amp; reading.
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat.
 </li>
 <li>
 Support frontline CS operation teams to ensure operational excellence and excellent customer service.
 </li>
 <li>
 Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed.
 </li>
 <li>
 Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.
 </li>
 <li>
 Complete ad-hoc assignments from CX Functional team.
 </li>
 <li>
 Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Advanced skill in Excel &amp; PowerPoint.
 </li>
 <li>
 Proficient in Arabic - speaking, writing &amp; reading.
 </li>
 <li>
 Good Communication Skills in both Arabic and basic communication in English.
 
 
 </li>
 </ul>
 To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
 
 
 This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Customer Service Associate (Arabic speaker only)

Mind Stream

We are looking for an experienced ITSM Specialist (Arabic Speaker) for Qatar to manage and enhance IT Service Management operations. Must have 6+ years&rsquo; experience in ITSM implementation, ITIL practices, and documentation of procedures. Experience with ServiceNow/BMC Remedy and work in government or enterprise environments preferred. Arabic and English proficiency required.Job Type: Full-time

ITSM Specialist (Arabic Speaker)- Government Sector

ZIWO

<div>
 📍 Location: Signature Business Centre, Riyadh - Saudi Arabia | 🕒 Type: Full-time | 💼 Department: Revenue Operations | 💻 Work Setup: Onsite
 
 
 
 About ZIWO
 
 
 
 
 ZIWO
 
 is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.
 
 
 As a fast-growing B2B SaaS startup, we&rsquo;re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.
 
 
 
 About The Role
 
 
 
 We are looking for a detail-oriented
 
 Revenue Operations Associate
 
 . In this role, you will ensure operational efficiency, quality assurance, and process consistency across Sales, Account Management, and Onboarding teams. You will monitor performance, optimize workflows, and support alignment across revenue functions to drive growth and enhance the customer lifecycle experience.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Monitor and analyze performance metrics across Sales, Account Management, and Onboarding processes to identify trends, gaps, and areas for improvement.
 </li>
 <li>
 Support process alignment and optimization across revenue functions, ensuring smooth handoffs and consistent practices throughout the customer journey.
 </li>
 <li>
 Conduct regular quality assurance checks on CRM entries, client-facing interactions, and operational workflows for accuracy, compliance, and adherence to standards.
 </li>
 <li>
 Identify and implement process improvements to enhance efficiency, reduce errors, and standardize best practices.
 </li>
 <li>
 Collaborate with cross-functional teams to provide operational insights that support data-driven decision-making.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Sales Operations, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in sales operations, revenue operations, or process optimization, preferably in a fast-paced SaaS environment.
 </li>
 <li>
 Strong analytical, coordination, and communication skills.
 </li>
 <li>
 Advanced proficiency in CRM systems and operational platforms.
 </li>
 <li>
 Ability to collaborate effectively across time zones and support cross-regional teams.
 </li>
 <li>
 Native Arabic Speaker
 </li>
 <li>
 Fluent in English
 
 
 </li>
 </ul>
 
 Why Join ZIWO
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits
 </li>
 <li>
 Dynamic, collaborative, and supportive work environment
 </li>
 <li>
 Collaborate with high-performing teams
 </li>
 <li>
 Contribute to a tech company transforming customer communications in the MENA region
 </li>
 <li>
 Clear pathways for career growth and professional development
 
 
 </li>
 </ul>
 
 ZIWO
 
 is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.
</div>

Revenue Operations Associate

Master Works

<div>
 
 
 Job Title:&nbsp;AI Product Manager (Technical) - Native Arabic Speaker
 
 
 
 
 
 About the Role
 
 
 
 We are seeking an experienced&nbsp;
 
 AI Product Manager
 
 &nbsp;with a solid technical foundation to lead AI product strategy, execution, and rapid prototyping. In this role, you will work across product, engineering, and business teams to define vision, deliver impactful AI-driven solutions, and quickly craft Proof of Concepts (POCs) to validate ideas.
 
 
 This position requires a&nbsp;
 
 native Arabic speaker
 
 &nbsp;who can navigate both technical and business discussions fluently, manage diverse tasks, and adapt to high-paced, high-impact environments.
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Define and own the vision, strategy, and roadmap for AI-driven products and features.
 </li>
 <li>
 Collaborate with engineers, data scientists, and designers to deliver scalable AI solutions.
 </li>
 <li>
 Rapidly build and iterate&nbsp;
 
 quick POCs
 
 &nbsp;to validate ideas before full-scale development.
 </li>
 <li>
 Translate business requirements into technical specifications and product plans.
 </li>
 <li>
 Manage product lifecycle &mdash; from ideation to launch and post-launch optimization.
 </li>
 <li>
 Work closely with stakeholders to align AI initiatives with business objectives.
 </li>
 <li>
 Ensure compliance with ethical AI guidelines, transparency, and data privacy standards.
 </li>
 <li>
 Act as the bridge between Arabic-speaking clients and technical teams for clarity and precision.
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field.
 </li>
 <li>
 
 Native Arabic speaker
 
 &nbsp;with excellent English proficiency.
 </li>
 <li>
 3+ years in product management, preferably in AI, ML, or data-driven products.
 </li>
 <li>
 Strong understanding of AI/ML workflows, model evaluation, and deployment.
 </li>
 <li>
 Proven ability to deliver&nbsp;
 
 quick technical prototypes
 
 &nbsp;(e.g., using Python, APIs, cloud AI services).
 </li>
 <li>
 Strong analytical, problem-solving, and communication skills.
 </li>
 <li>
 Experience working in fast-paced, agile environments.
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Hands-on experience with&nbsp;
 
 LLMs, generative AI, computer vision, or speech-to-text solutions
 
 .
 </li>
 <li>
 Familiarity with tools such as&nbsp;
 
 OpenAI, Groq, Hugging Face, Azure Cognitive Services, or MLFlow
 
 .
 </li>
 <li>
 
 Preferred
 
 : Ability to leverage AI tools to rapidly build working prototypes.
 </li>
 <li>
 Background in UX for AI or human-in-the-loop systems.
 </li>
 <li>
 Experience in B2B and B2C AI product delivery.
 </li>
 <li>
 Prior startup or high-growth company experience.
 </li>
 </ul>
</div>

AI Product Manager (Technical)

MASTER-WORKS

<div>Job Title: AI Product Manager (Technical) &ndash; Native Arabic Speaker
About the Role
We are seeking an experienced AI Product Manager with a solid technical foundation to lead AI product strategy, execution, and rapid prototyping. In this role, you will work across product, engineering, and business teams to define vision, deliver impactful AI-driven solutions, and quickly craft Proof of Concepts (POCs) to validate ideas.
This position requires a native Arabic speaker who can navigate both technical and business discussions fluently, manage diverse tasks, and adapt to high-paced, high-impact environments.
Key Responsibilities<ul>
<li>
Define and own the vision, strategy, and roadmap for AI-driven products and features.</li>
<li>Collaborate with engineers, data scientists, and designers to deliver scalable AI solutions.</li>
<li>Rapidly build and iterate quick POCs to validate ideas before full-scale development.</li>
<li>Translate business requirements into technical specifications and product plans.</li>
<li>Manage product lifecycle &mdash; from ideation to launch and post-launch optimization.</li>
<li>Work closely with stakeholders to align AI initiatives with business objectives.</li>
<li>Ensure compliance with ethical AI guidelines, transparency, and data privacy standards.</li>
<li>Act as the bridge between Arabic-speaking clients and technical teams for clarity and precision.</li>
</ul>
Qualifications<ul>
<li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, Data Science, or related field.</li>
<li>Native Arabic speaker with excellent English proficiency.</li>
<li>3+ years in product management, preferably in AI, ML, or data-driven products.</li>
<li>Strong understanding of AI/ML workflows, model evaluation, and deployment.</li>
<li>Proven ability to deliver quick technical prototypes (e.g., using Python, APIs, cloud AI services).</li>
<li>Strong analytical, problem-solving, and communication skills.</li>
<li>Experience working in fast-paced, agile environments.</li>
</ul>
Preferred Qualifications<ul>
<li>
Hands-on experience with LLMs, generative AI, computer vision, or speech-to-text solutions.</li>
<li>Familiarity with tools such as OpenAI, Groq, Hugging Face, Azure Cognitive Services, or MLFlow.</li>
<li>Preferred: Ability to leverage AI tools to rapidly build working prototypes.</li>
<li>Background in UX for AI or human-in-the-loop systems.</li>
<li>Experience in B2B and B2C AI product delivery.</li>
<li>Prior startup or high-growth company experience.</li></ul></div>

Oivan Group Oy

<div><h4 class="jobSectionHeader">What We Need
</h4>We are seeking a Technical Sales Manager with strong expertise in the GovTech sector to strengthen our sales efforts in Saudi Arabia. As a native Arabic speaker with an established network, you will play a key role in meeting government clients, capturing requirements, and transforming them into high-quality technical offers. This role requires both independent initiative and close collaboration with our sales and project management teams to ensure successful delivery.<h4 class="jobSectionHeader">
What You'll Do</h4><ul><li>
Engage with potential and existing government clients to capture detailed requirements.</li><li>
Translate customer needs into technical proposals and offers for software projects (typically 6&ndash;18 months).</li><li>
Develop concept-level solution architectures to support proposals.</li><li>
Promote and sell a broad portfolio of services, including:<ul><li>
Software projects and integration</li><li>
Cloud and infrastructure services (Microsoft and Open Source)</li><li>
Managed services</li></ul></li><li>
Work independently and with small teams to drive sales opportunities forward.</li><li>
Build and maintain strong relationships with decision-makers in the GovTech landscape.</li></ul><h4 class="jobSectionHeader">
What You Have</h4><ul><li> Native Arabic speaker with strong connections in the Saudi GovTech sector.</li><li> Proven experience in technical sales and government account management.</li><li> Ability to independently manage the full sales cycle from requirement gathering to offer creation.</li><li> Understanding of cloud services, infrastructure solutions, and managed services.</li><li> Excellent communication, negotiation, and relationship-building skills.</li><li> Bachelor&rsquo;s degree in Computer Science, Engineering, Business, or related field (Master&rsquo;s preferred).</li></ul><h4 class="jobSectionHeader">
What We Offer
</h4><ul><li>Be at the forefront of GovTech innovation in Saudi Arabia.</li><li>
Work directly with government stakeholders and high-profile clients.</li><li>
Play a key role in shaping Vision 2030 digital transformation projects.</li><li>
Opportunities for career growth in an international and dynamic company.</li><li>
Competitive salary and benefits package.</li></ul><h4 class="jobSectionHeader">
Who We Are</h4>
We are a digitalization and software consultancy company supporting government and enterprise clients in their digital transformation journey. From large-scale software development to cloud and infrastructure services, we provide solutions that help organizations modernize and achieve their strategic objectives. Our Riyadh office is at the heart of our GovTech operations, serving key accounts and developing new partnerships in line with Vision 2030.</div>

Technical Sales Manager - Riyadh

Explore 1887+ Customer service associate arabic speaker only in Riyadh this November. Find roles across top companies and apply now to boost your career.

1887 customer service associate arabic speaker only jobs IN Riyadh

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Customer Service Associate (Arabic speaker only)

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AI Product Manager (Technical)

Technical Sales Manager - Riyadh