front office receptionist Jobs in Kuwait City

front office receptionist

account management

corporate sales executive Jobs in Kuwait City

corporate sales executive

customer service (back/front office and planning activities) Jobs in Kuwait City

customer service (back/front office and planning activities)

customer service executive Jobs in Kuwait City

customer service executive

customer service back front office and planning activities

Kuwait Sahara consultancy Company

Provides general support to the customer / patients or prescribers encompassing the following activities receives and answers (within targeted guidelines) inbound customer enquiries, customer service, first-hands technical support and/or all other related tasks.Usual duties may include processing telephone calls, supplying service information, processing orders, preplan activities, liaising with the other colleagues within the service team for daily / weekly dispatch to customers, handling home service activations, complaints etc.Dealing with several products and home care services, plans, coordinates, directs and controls all pre and after-sales service activities in the company.Has responsibility of telephone-based customer services, and of back-office activities (in the form of managing contracts data.This involves:- SOPs and policies that will ensure the operations needs, reaching internal and contractual standards/KPIs and Quality and customer satisfaction targets.- liaising with all other line heads and managers in order to provide support with an analytical and service oriented approach;- keep statistics for the service;- support the company for the administration of KPIs affecting relative service invoices and complaints or non-conformities;- approach / deal with customers, prescribers or end-users (also for surveys or claims);-skills in promoting and marketing the service through social media and telecommunicationMinimum requirements&#9679; Knowledge of main commercial software platforms (Windows, Office..) and capability of using new platforms.&#9679; English/Arabic written and spokenJob Type: Full-timePay: KD350.000 - KD400.000 per month

CUSTOMER SERVICE (Back/Front office and planning activities)

Aqua-Tots Swim School

Front Desk Position Objective: Work with General Manager, Office Manager and Front Desk Staff on Aqua-Tots Swim School daily operations thereby ensuring company core values, customer satisfaction, and revenue increase.&middot; Greet customers when they come into the facility&middot; Communicate effectively with potential and existing customers&middot; Build relationships with families&middot; Handle customer complaints gracefully with a win/win outcome&middot; Report to manager if complaints are unresolved&middot; Lead by example for other staff members by using the customer-focused principle in every customer interaction&middot; Uphold our Aqua-Tots Swim Schools Core Values&middot; Implement the use of Aqua-Tots Swim Schools systems of procedures set forth for the front desk staff&middot; Sell swimming lessons, birthday parties and related swimming merchandise&middot; Answer phones with the proper Aqua-Tots Swim Schools greeting&middot; Provide information about our facility, swim programs, and birthday parties&middot; Give facility tours to new and existing customers&middot; Register new/existing customers&middot; Enter absences/schedule makeups&middot; Prepare new customer Welcome Packets&middot; Process registration fees and tuition payments at time of registration&middot; Obtain and verify paperwork from new families on the first day of lessons&middot; Communicate to instructors absences and makeups recorded during current shift&middot; Fill out Certificates of Completion for all graduates&middot; Take photos of all graduates with Ollie the Otter&middot; Perform all duties as outlined on the daily shift checklist&middot; Ensure facility safety and cleanliness&middot; Opening or closing of facility&middot; Stock snack bar, retail merchandise, office forms and supplies, and all promotional materialsNo required previous work experience.Preferably speaking English and Arabic.Job Type: Full-timePay: KD250.000 - KD350.000 per monthAbility to commute/relocate:<ul><li>Kuwait City: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Can you speak Arabic with native fluency?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

FD Staff

Top Notch Consultancy

<div>
 Our client, a leading company in the
 
 FMCG industry based in Kuwait
 
 , is seeking a
 
 Software Development Manager
 
 to lead a development unit responsible for both enterprise and custom applications. This leadership role involves managing a team of developers, setting and tracking goals, ensuring software best practices, and overseeing the complete development lifecycle. The ideal candidate will have strong expertise across front-end and back-end technologies, integration, and experience in driving innovation within development teams.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage a software development unit comprising enterprise and custom development personnel
 </li>
 <li>
 Set goals and objectives for the development team and track performance against KPIs
 </li>
 <li>
 Mentor junior developers and provide technical guidance across projects
 </li>
 <li>
 Oversee front-end and back-end development, ensuring code quality, performance, and scalability
 </li>
 <li>
 Design web architecture and user interactions for mobile and desktop optimization
 </li>
 <li>
 Build and maintain back-end applications, databases, and integrations with external APIs
 </li>
 <li>
 Define and implement software development best practices, including secure coding, QA/testing, and release management
 </li>
 <li>
 Lead setup of reporting strategies including backend repositories and front-end tools
 </li>
 <li>
 Collaborate with cross-functional teams to plan and deliver software features
 </li>
 <li>
 Monitor and improve team workflows using Agile or other project management methodologies
 </li>
 <li>
 Write reusable, testable, and efficient code; troubleshoot and resolve software issues
 </li>
 <li>
 Develop and maintain technical documentation including user guides and system manuals
 </li>
 <li>
 Stay current with emerging technologies, tools, and frameworks in software development
 </li>
 <li>
 Ensure compliance with internal policies and health, safety, and environmental standards
 </li>
 <li>
 Execute management directives and contribute to broader IT strategy
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science or a related field (or equivalent work experience)
 </li>
 <li>
 5-8 years of experience in software development, including leadership roles
 </li>
 <li>
 Proficient in modern programming languages such as C#, JavaScript, TypeScript, and VB.NET
 </li>
 <li>
 Experience with front-end frameworks (e.g., Angular, AngularJS) and back-end technologies (e.g., Node.js, PHP)
 </li>
 <li>
 Strong database experience with SQL Server, MySQL, or Oracle
 </li>
 <li>
 Familiarity with DevOps tools and practices (e.g., Docker, Git, CI/CD pipelines)
 </li>
 <li>
 Solid understanding of SDLC, Agile methodologies, and integration techniques
 </li>
 <li>
 Strong communication and team management skills
 </li>
 <li>
 Fluency in English; Arabic is a plus
 </li>
 </ul>
</div>

Software Development Manager

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
Front office Receptionist 
First impressions are everything! As a Front office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. 
What is in it for you: 
In 3-4 bullet points, showcase the benefits and perks of working at the property 
Employee benefit card offering discounted rates at Accor worldwide 
Learning programs through our Academies 
Opportunity to develop your talent and grow within your property and across the world! 
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 
What you will be doing:
Ability to manage night shifts on rotational basis, ensuring smooth check-in and check-out procedures. 
Ability to do the night audit process, ensuring all financial transactions are accurately recorded. 
Monitor hotel security, coordinate with security personnel, and handle emergency situations. 
Ensure compliance with hotel policies, procedures, and brand standards. 
Conduct night shift handover reports and communicate key details to the morning shift team. 
Manage room availability and oversee any late check-outs or early arrivals. 
Assist in resolving any operational issues that may arise during the night. 
Ensure proper handling of guest feedback and escalate issues when necessary. 
Perform administrative tasks such as updating reports, handling emails, and tracking guest preferences. 
Coordinate with housekeeping and maintenance teams for any urgent room-related issues. 
Maintain a professional and welcoming atmosphere in the lobby and front desk area. 
Greet, check-in, respond to requests and settle accounts while providing exceptional service 
Take initiative to add a personalized experience 
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling 
Qualifications 
Your experience and skills include: 
Service focused personality is essential 
Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Front Office Receptionist

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 Front office Receptionist
 
 
 First impressions are everything! As a Front office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
 
 
 
 What Is In It For You
 
 
 
 In 3-4 bullet points, showcase the benefits and perks of working at the property
 
 
 Employee benefit card offering discounted rates at Accor worldwide
 
 
 Learning programs through our Academies
 
 
 Opportunity to develop your talent and grow within your property and across the world!
 
 
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
 
 
 
 What You Will Be Doing
 
 
 
 Ability to manage night shifts on rotational basis, ensuring smooth check-in and check-out procedures.
 
 
 Ability to do the night audit process, ensuring all financial transactions are accurately recorded.
 
 
 Monitor hotel security, coordinate with security personnel, and handle emergency situations.
 
 
 Ensure compliance with hotel policies, procedures, and brand standards.
 
 
 Conduct night shift handover reports and communicate key details to the morning shift team.
 
 
 Manage room availability and oversee any late check-outs or early arrivals.
 
 
 Assist in resolving any operational issues that may arise during the night.
 
 
 Ensure proper handling of guest feedback and escalate issues when necessary.
 
 
 Perform administrative tasks such as updating reports, handling emails, and tracking guest preferences.
 
 
 Coordinate with housekeeping and maintenance teams for any urgent room-related issues.
 
 
 Maintain a professional and welcoming atmosphere in the lobby and front desk area.
 
 
 Greet, check-in, respond to requests and settle accounts while providing exceptional service
 
 
 Take initiative to add a personalized experience
 
 
 Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling
 
 
 
 Qualifications
 
 
 
 Your experience and skills include:
 
 
 Service focused personality is essential
 
 
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Fluency in English
 
 
 additional languages are a plus
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Trafalgar Luxury Group

Experienced and results-driven Area Manager with a strong background in overseeing multiple caf&eacute; outlets. Skilled in operations management, team leadership, customer service excellence, and sales performance. Proven ability to streamline processes, maintain brand standards, and drive profitability. Adept at training and mentoring caf&eacute; managers and staff to achieve operational goals and ensure a superior guest experience.Responsibilities:<ul><li>Oversee daily operations of multiple caf&eacute; outlets to ensure consistent performance.</li><li>Monitor and manage key performance indicators (KPIs) such as sales, labor cost, food cost, and customer satisfaction.</li><li>Conduct regular store visits to ensure compliance with company policies, brand standards, and health &amp; safety regulations.</li><li>Develop, train, and support Caf&eacute; Managers to improve leadership and operational capabilities.</li><li>Implement marketing and promotional activities to increase footfall and revenue.</li><li>Analyze financial reports and take corrective actions to achieve profit targets.</li><li>Recruit, onboard, and retain high-performing team members.</li><li>Manage inventory, ordering, and cost control across locations.</li><li>Ensure a high level of customer service is maintained consistently across all caf&eacute;s.</li><li>Liaise with support departments (HR, Finance, Supply Chain) for smooth operational flow.</li><li>Handle escalated customer complaints and resolve operational issues promptly.</li></ul>Qualifications and Requirements<ul><li>Bachelor's degree in Business Administration, Hospitality, or a related field.</li><li>5+ years of experience in multi-unit food &amp; beverage or caf&eacute; operations.</li><li>Strong leadership, people management, and communication skills.</li><li>Proven ability to meet and exceed sales and operational targets.</li><li>Familiarity with health and safety standards and local labor laws.</li><li>Flexible to travel frequently between caf&eacute; locations.</li><li>Proficient in Microsoft Office and POS systems.</li><li>Fluent English/Arabic speaking, reading, and writing proficiency are required.</li><li>Ideally previous multi-site/area retail management experience.</li><li>Experience in managing caf&eacute; brands or coffee shop chains.</li><li>Knowledge of local food &amp; beverage trends and customer preferences.</li></ul>Job Type: Full-timePay: KD750.000 - KD1,000.000 per month

Area Manager - Cafe

<div>
 
 Experienced and results-driven Area Manager with a strong background in overseeing multiple caf&eacute; outlets. Skilled in operations management, team leadership, customer service excellence, and sales performance. Proven ability to streamline processes, maintain brand standards, and drive profitability. Adept at training and mentoring caf&eacute; managers and staff to achieve operational goals and ensure a superior guest experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily operations of multiple caf&eacute; outlets to ensure consistent performance.
 </li>
 <li>
 Monitor and manage key performance indicators (KPIs) such as sales, labor cost, food cost, and customer satisfaction.
 </li>
 <li>
 Conduct regular store visits to ensure compliance with company policies, brand standards, and health &amp; safety regulations.
 </li>
 <li>
 Develop, train, and support Caf&eacute; Managers to improve leadership and operational capabilities.
 </li>
 <li>
 Implement marketing and promotional activities to increase footfall and revenue.
 </li>
 <li>
 Analyze financial reports and take corrective actions to achieve profit targets.
 </li>
 <li>
 Recruit, onboard, and retain high-performing team members.
 </li>
 <li>
 Manage inventory, ordering, and cost control across locations.
 </li>
 <li>
 Ensure a high level of customer service is maintained consistently across all caf&eacute;s.
 </li>
 <li>
 Liaise with support departments (HR, Finance, Supply Chain) for smooth operational flow.
 </li>
 <li>
 Handle escalated customer complaints and resolve operational issues promptly.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Hospitality, or a related field.
 </li>
 <li>
 5+ years of experience in multi-unit food &amp; beverage or caf&eacute; operations.
 </li>
 <li>
 Strong leadership, people management, and communication skills.
 </li>
 <li>
 Proven ability to meet and exceed sales and operational targets.
 </li>
 <li>
 Familiarity with health and safety standards and local labor laws.
 </li>
 <li>
 Flexible to travel frequently between caf&eacute; locations.
 </li>
 <li>
 Proficient in Microsoft Office and POS systems.
 </li>
 <li>
 Fluent English/Arabic speaking, reading, and writing proficiency are required.
 </li>
 <li>
 Ideally previous multi-site/area retail management experience.
 </li>
 <li>
 Experience in managing caf&eacute; brands or coffee shop chains.
 </li>
 <li>
 Knowledge of local food &amp; beverage trends and customer preferences.
 </li>
 </ul>
 
 
</div>

Explore 279+ Customer service back front office and planning activities in Kuwait City this September. Find roles across top companies and apply now to boost your career.

279 customer service back front office and planning activities jobs IN Kuwait City

CUSTOMER SERVICE (Back/Front office and planning activities)

FD Staff

Software Development Manager

Front Office Receptionist

Front Office Receptionist

Area Manager - Cafe

Area Manager - Cafe