customer service (back/front office and planning activities) Jobs in Kuwait City

customer service (back/front office and planning activities)

customer service executive Jobs in Kuwait City

customer service executive

general cashier & receiving clerk, pre opening Jobs in Kuwait City

general cashier & receiving clerk, pre opening

operations admin assistant Jobs in Kuwait City

operations admin assistant

reservation agent

front office receptionist

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
Front office Receptionist 
First impressions are everything! As a Front office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. 
What is in it for you: 
In 3-4 bullet points, showcase the benefits and perks of working at the property 
Employee benefit card offering discounted rates at Accor worldwide 
Learning programs through our Academies 
Opportunity to develop your talent and grow within your property and across the world! 
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 
What you will be doing:
Ability to manage night shifts on rotational basis, ensuring smooth check-in and check-out procedures. 
Ability to do the night audit process, ensuring all financial transactions are accurately recorded. 
Monitor hotel security, coordinate with security personnel, and handle emergency situations. 
Ensure compliance with hotel policies, procedures, and brand standards. 
Conduct night shift handover reports and communicate key details to the morning shift team. 
Manage room availability and oversee any late check-outs or early arrivals. 
Assist in resolving any operational issues that may arise during the night. 
Ensure proper handling of guest feedback and escalate issues when necessary. 
Perform administrative tasks such as updating reports, handling emails, and tracking guest preferences. 
Coordinate with housekeeping and maintenance teams for any urgent room-related issues. 
Maintain a professional and welcoming atmosphere in the lobby and front desk area. 
Greet, check-in, respond to requests and settle accounts while providing exceptional service 
Take initiative to add a personalized experience 
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling 
Qualifications 
Your experience and skills include: 
Service focused personality is essential 
Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Front Office Receptionist

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 Front office Receptionist
 
 
 First impressions are everything! As a Front office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
 
 
 
 What Is In It For You
 
 
 
 In 3-4 bullet points, showcase the benefits and perks of working at the property
 
 
 Employee benefit card offering discounted rates at Accor worldwide
 
 
 Learning programs through our Academies
 
 
 Opportunity to develop your talent and grow within your property and across the world!
 
 
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
 
 
 
 What You Will Be Doing
 
 
 
 Ability to manage night shifts on rotational basis, ensuring smooth check-in and check-out procedures.
 
 
 Ability to do the night audit process, ensuring all financial transactions are accurately recorded.
 
 
 Monitor hotel security, coordinate with security personnel, and handle emergency situations.
 
 
 Ensure compliance with hotel policies, procedures, and brand standards.
 
 
 Conduct night shift handover reports and communicate key details to the morning shift team.
 
 
 Manage room availability and oversee any late check-outs or early arrivals.
 
 
 Assist in resolving any operational issues that may arise during the night.
 
 
 Ensure proper handling of guest feedback and escalate issues when necessary.
 
 
 Perform administrative tasks such as updating reports, handling emails, and tracking guest preferences.
 
 
 Coordinate with housekeeping and maintenance teams for any urgent room-related issues.
 
 
 Maintain a professional and welcoming atmosphere in the lobby and front desk area.
 
 
 Greet, check-in, respond to requests and settle accounts while providing exceptional service
 
 
 Take initiative to add a personalized experience
 
 
 Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling
 
 
 
 Qualifications
 
 
 
 Your experience and skills include:
 
 
 Service focused personality is essential
 
 
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Fluency in English
 
 
 additional languages are a plus
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Aqua-Tots Swim School

Front Desk Position Objective: Work with General Manager, Office Manager and Front Desk Staff on Aqua-Tots Swim School daily operations thereby ensuring company core values, customer satisfaction, and revenue increase.&middot; Greet customers when they come into the facility&middot; Communicate effectively with potential and existing customers&middot; Build relationships with families&middot; Handle customer complaints gracefully with a win/win outcome&middot; Report to manager if complaints are unresolved&middot; Lead by example for other staff members by using the customer-focused principle in every customer interaction&middot; Uphold our Aqua-Tots Swim Schools Core Values&middot; Implement the use of Aqua-Tots Swim Schools systems of procedures set forth for the front desk staff&middot; Sell swimming lessons, birthday parties and related swimming merchandise&middot; Answer phones with the proper Aqua-Tots Swim Schools greeting&middot; Provide information about our facility, swim programs, and birthday parties&middot; Give facility tours to new and existing customers&middot; Register new/existing customers&middot; Enter absences/schedule makeups&middot; Prepare new customer Welcome Packets&middot; Process registration fees and tuition payments at time of registration&middot; Obtain and verify paperwork from new families on the first day of lessons&middot; Communicate to instructors absences and makeups recorded during current shift&middot; Fill out Certificates of Completion for all graduates&middot; Take photos of all graduates with Ollie the Otter&middot; Perform all duties as outlined on the daily shift checklist&middot; Ensure facility safety and cleanliness&middot; Opening or closing of facility&middot; Stock snack bar, retail merchandise, office forms and supplies, and all promotional materialsNo required previous work experience.Preferably speaking English and Arabic.Job Type: Full-timePay: KD250.000 - KD350.000 per monthAbility to commute/relocate:<ul><li>Kuwait City: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Can you speak Arabic with native fluency?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

FD Staff

Top Notch Consultancy

<div>
 Our client, a leading company in the
 
 FMCG industry based in Kuwait
 
 , is seeking a
 
 Software Development Manager
 
 to lead a development unit responsible for both enterprise and custom applications. This leadership role involves managing a team of developers, setting and tracking goals, ensuring software best practices, and overseeing the complete development lifecycle. The ideal candidate will have strong expertise across front-end and back-end technologies, integration, and experience in driving innovation within development teams.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage a software development unit comprising enterprise and custom development personnel
 </li>
 <li>
 Set goals and objectives for the development team and track performance against KPIs
 </li>
 <li>
 Mentor junior developers and provide technical guidance across projects
 </li>
 <li>
 Oversee front-end and back-end development, ensuring code quality, performance, and scalability
 </li>
 <li>
 Design web architecture and user interactions for mobile and desktop optimization
 </li>
 <li>
 Build and maintain back-end applications, databases, and integrations with external APIs
 </li>
 <li>
 Define and implement software development best practices, including secure coding, QA/testing, and release management
 </li>
 <li>
 Lead setup of reporting strategies including backend repositories and front-end tools
 </li>
 <li>
 Collaborate with cross-functional teams to plan and deliver software features
 </li>
 <li>
 Monitor and improve team workflows using Agile or other project management methodologies
 </li>
 <li>
 Write reusable, testable, and efficient code; troubleshoot and resolve software issues
 </li>
 <li>
 Develop and maintain technical documentation including user guides and system manuals
 </li>
 <li>
 Stay current with emerging technologies, tools, and frameworks in software development
 </li>
 <li>
 Ensure compliance with internal policies and health, safety, and environmental standards
 </li>
 <li>
 Execute management directives and contribute to broader IT strategy
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science or a related field (or equivalent work experience)
 </li>
 <li>
 5-8 years of experience in software development, including leadership roles
 </li>
 <li>
 Proficient in modern programming languages such as C#, JavaScript, TypeScript, and VB.NET
 </li>
 <li>
 Experience with front-end frameworks (e.g., Angular, AngularJS) and back-end technologies (e.g., Node.js, PHP)
 </li>
 <li>
 Strong database experience with SQL Server, MySQL, or Oracle
 </li>
 <li>
 Familiarity with DevOps tools and practices (e.g., Docker, Git, CI/CD pipelines)
 </li>
 <li>
 Solid understanding of SDLC, Agile methodologies, and integration techniques
 </li>
 <li>
 Strong communication and team management skills
 </li>
 <li>
 Fluency in English; Arabic is a plus
 </li>
 </ul>
</div>

Software Development Manager

Al-Jubu Group Company

Key Responsibilities:NON ARABS ONLY400-450KDDuties and Responsibilities:* Oversee daily kitchen operations* Plan and design menus* Ensure food quality, taste, and presentation* Supervise and train kitchen staff* Manage inventory and order supplies* Control food costs and minimize waste* Maintain cleanliness and hygiene standards* Enforce health and safety regulations* Coordinate with management and front-of-house staff* Develop new recipes and stay updated on culinary trendsJob Type: Full-timePay: KD400.000 - KD450.000 per month

Executive Chef

<div>
 
 The International University of Science &amp; Technology in Kuwait (IUK) is a newly established private university in Kuwait, with a new Campus located in the heart of Kuwait near the Avenues Mall. Fully accredited by the Private Universities Council (PUC), the University offers a wide range of academic programs in Engineering, Business, and Arts and Social Sciences. In addition to the academic programs, the IUK has established the University Foundation Program (UFP) that offers English and Math foundation programs.
 
 
 
 
 
 IUK IT Department is seeking a talented and enthusiastic Web Application Developer to join our team. In this role, you will play a key part in developing and maintaining web applications that support the university's faculty, staff, and students.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Building websites, internal university tools, and research-oriented applications supporting projects using a variety of programming languages and frameworks (e.g., HTML, CSS, JavaScript, Python, Java).
 </li>
 <li>
 Write clean, well-documented, and maintainable code.
 </li>
 <li>
 Ensure web applications are responsive, user-friendly, and accessible across different devices and browsers.
 </li>
 <li>
 Troubleshoot and fix bugs in existing web applications.
 </li>
 <li>
 Develop low-code/no-code solutions using Microsoft Power Apps to improve internal processes and workflows.
 </li>
 <li>
 Automate tasks and data flow between applications using Microsoft Power Automate.
 </li>
 <li>
 May assist with content management for university websites.
 </li>
 <li>
 
 Collaborating with various stakeholders:
 
 Work with Admin staff, faculty members, researchers, students, and IT staff to understand their needs and translate them into functional applications.
 </li>
 <li>
 
 Maintaining existing applications:
 
 Keeping existing university web applications updated, secure, and bug-free.
 </li>
 <li>
 
 Learning and experimenting with new technologies:
 
 Staying up to date with the latest web development trends and tools.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience):
 </li>
 <li>
 An extensive experience (see below) can substitute.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 4-5 years of experience developing web applications: Hands-on experience building web applications is essential. This experience should showcase your ability to take projects from concept to completion.
 </li>
 </ul>
 
 
 
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 
 Front-End Development:
 
 Proficiency in HTML, CSS, and JavaScript (including frameworks like React, Angular, or Vue.js) is essential.
 </li>
 <li>
 
 Back-End Development:
 
 Proficiency in .NET, C#, Python is mandatory, server-side technologies like PHP, or Java can be valuable, but might not be mandatory for all projects.
 </li>
 <li>
 
 Database Management:
 
 Familiarity with database systems like MS SQL, MySQL or PostgreSQL.
 </li>
 <li>
 
 Proficiency in Microsoft SharePoint, Power Apps and Power Automate.
 
 </li>
 <li>
 
 Version Control Systems:
 
 Using Git for version control and collaboration is crucial for managing code effectively.
 </li>
 </ul>
 
 
 
 
 
 
 Behavioral Skills
 
 
 
 <ul>
 <li>
 
 Problem-solving:
 
 Identifying and resolving technical issues efficiently.
 </li>
 <li>
 
 Communication:
 
 Being able to clearly explain technical concepts to non-technical users.
 </li>
 <li>
 
 Teamwork:
 
 Collaborating effectively with various stakeholders in projects.
 </li>
 <li>
 
 Time Management:
 
 Managing time effectively to meet deadlines.
 </li>
 </ul>
 
 
 
 
 
 Additional Considerations:
 
 
 <ul>
 <li>
 
 University-specific projects:
 
 Consider highlighting any web development projects you've undertaken for university courses, clubs, or personal initiatives.
 </li>
 <li>
 
 Open-source contributions:
 
 Contributing to open-source projects demonstrates your skills and passion for web development.
 </li>
 <li>
 
 Passion for learning:
 
 Show genuine interest and enthusiasm for learning new technologies and expanding your skillset.
 </li>
 </ul>
</div>

Web Application Developer

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Answer incoming phone calls promptly and professionally, using guest names when possible and routing calls accurately.
 </li>
 <li>
 Handle and convert inquiries into confirmed bookings for rooms, spa, restaurants, and in-room dining services.
 </li>
 <li>
 Manage and respond to the hotel&rsquo;s reservations and guest communications email inboxes.
 </li>
 <li>
 Run daily reports and distribute to relevant departments including Sales &amp; Marketing and senior leadership.
 </li>
 <li>
 Process messages, mobile instant messages, wake-up calls, and facsimiles in a timely and accurate manner.
 </li>
 <li>
 Handle guest concerns and complaints with care, in line with Four Seasons policies.
 </li>
 <li>
 Contact guests prior to arrival for preferences or special requests, and ensure accurate updates in the system.
 </li>
 <li>
 Confirm and guarantee reservations, clear waitlists, and highlight VIP or Special Attention guests.
 </li>
 <li>
 Support guest recognition efforts by verifying profiles and flagging return guests.
 </li>
 <li>
 Coordinate with Front Desk and Central Reservations to review bookings and resolve inconsistencies.
 </li>
 <li>
 Support minor technical issues involving phones, fax machines, or internet services in guest areas.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Excellent communication skills in both English and Arabic.
 </li>
 <li>
 At least two years of experience in a similar role, ideally in a luxury hospitality environment.
 </li>
 <li>
 Strong administrative and computer literacy skills.
 </li>
 <li>
 A proactive approach, exceptional attention to detail, and a passion for guest service.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Full board shared accommodation in a high-quality, well-equipped employee compound
 </li>
 <li>
 Complimentary stays at Four Seasons properties worldwide
 </li>
 <li>
 Regular team-building, social, and sporting events
 </li>
 <li>
 Paid annual home leave with airfare
 </li>
 <li>
 High-quality staff meals
 </li>
 <li>
 Transportation to and from the hotel
 </li>
 <li>
 Free Wi-Fi in staff accommodation and shuttle buses
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 Work authorization will be provided for the successful candidate.
 
 
 We look forward to welcoming you to our team!
</div>

Reservations & Communications Agent

Explore 62+ Front office receptionist in Kuwait City this September. Find roles across top companies and apply now to boost your career.

62 front office receptionist jobs IN Kuwait City

Front Office Receptionist

Front Office Receptionist

FD Staff

Software Development Manager

Executive Chef

Web Application Developer

Reservations & Communications Agent