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customer service coordinator

OPU WLL

<p>&middot; &middot; Graduated from university,</p><p>&middot; Experience at least from 3 to 5 years</p><p>&middot; Compile company receivables monthly Plan.</p><p>&middot; Follow-ups and update to sales team upon receipt of payments</p><p>&middot; Update on receivables plan to all Sales Teams.</p><p>&middot; Coordinate and arrange Debit and Credit Notes for customers complaints</p><p>&middot; Coordinate new Developments (Sampling) with Sales and Customers</p><p>&middot; Keep and compile records in Excel Spreadsheets in expert way.</p><p>&middot; Should possess technical expertise in Microsoft Excel, Word, Power Point, Outlook.</p><p>&middot; Should have sound knowledge of ERP systems, preferably SAP.</p><p>Good English communication skills in both, Reading, Writing and Spoken</p><p>Job Type: Full-time</p><p>Pay: BD250.000 - BD350.000 per month</p><p>Work Location: In person</p>

Customer Service Coordinator

United Nations

<div><div><div><div>Org. Setting and Reporting
</div><div>In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator&rsquo;s Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest-ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground &ndash; including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of &ndash; and reports to &ndash; the Secretary-General. The Resident Coordinator also reports annually to the host Government on the systemwide implementation of the UN Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective UN Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations.
</div></div><div><div>Responsibilities
</div><div>&bull; Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs); &bull; Leads the UN country team in the development, monitoring and reporting on the UN Cooperation Framework, and enables the UN Country Team&rsquo;s implementation of the UN Cooperation Framework, in full consultation with Government, and through engagement with diverse partners; &bull; Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all; &bull; Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency-specific goals; &bull; Coordinates UN entities&rsquo; contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate; &bull; Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first; &bull; Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers&rsquo; organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN&rsquo;s collective support to the 2030 Agenda; &bull; Advances, with Government and the UN Country Team and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multi-country and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country; &bull; Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation; &bull; Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the UN Cooperation Framework and public and private financing for the implementation of Agenda 2030; &bull; Leads continued engagement on and pursuance of the UN&rsquo;s normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN&rsquo;s comparative advantage, roles and responsibilities; &bull; Fosters an enabling environment inside and outside the UN, aimed at facilitating collaboration, knowledge and data gathering, analysis and sharing practices to underpin a dynamic and forward-thinking UN contribution to the country, drawing on the global knowledge and expertise of the entire UN system to benefit the country&rsquo;s access to sustainable development solutions; &bull; Facilitates access to national, regional and global resources to advance new avenues and pathways to innovation around but not limited to financing and new technologies for sustainable development; &bull; Leads and enhances, together with the UN Country Team, strategic communication that advances UN system efforts and collective results to promote the 2030 Agenda, including for national goals and priorities for sustainable development to generate positive public support and ownership; &bull; When appointed as Designated Official, ensures effective coordination of country-level security and is accountable to the Secretary-General, through the Under-Secretary-General for Safety and Security, for the security of United Nations personnel and their eligible family members, UN premises and assets throughout the country, designated area or mission, and leads the inter-agency Security Management Team; &bull; Promotes and nurtures staff learning and the implementation of staff rules and policies, including on prevention of sexual exploitation, abuse and sexual harassment, and gender parity; &bull; Where the RC is the highest UN official, the RC has system-wide responsibility for developing collective protection from sexual exploitation and abuse (PSEA) strategies and ensuring that action plans are implemented, thereby capacitating the UNCT to lead on overseeing such initiatives. &bull; Manages a matrixed dual reporting system with UN country team heads with respect to their contributions to the UN Cooperation Framework objectives and the collective results of the 3 UN development system towards the achievement of the 2030 Agenda at the country level, in accordance with the Management and Accountability Framework; &bull; Advances, with the UN Country Team, country-specific measures to promote UN common business operations, including common premises and back-offices, to enable joint work and generate greater efficiencies, synergies and coherence, in accordance with General Assembly resolution 71/243; &bull; In contexts where international humanitarian assistance is required, and a separate Humanitarian Coordinator is not designated and when there is no lead agency designated by the Emergency Relief Coordinator, leads and coordinates the response efforts of United Nations and relevant humanitarian actors, in accordance with General Assembly resolution 46/182 and related resolutions, and facilitates linkages between humanitarian and development programming for enhanced and sustainable impact; &bull; In conflict and post-conflict settings facilitates the integration of the UN Country Team&rsquo;s work with UN peacekeeping or political missions to fully contribute to building resilience, prevention, sustaining peace and transition planning and management; and &bull; Manages and provides strategic guidance and oversight to the Resident Coordinators Office.
</div></div><div><div>Competencies
</div><div>The Resident Coordinator competencies are embedded in the RC Leadership Profile. (https://unsdg.un.org/resources/resident-coordinator-leadership-profile)
</div></div><div><div>Education
</div><div>Master's degree &ndash; or equivalent post graduate qualification &ndash; in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).
</div></div><div><div>Job - Specific Qualification
</div><div>Not available.
</div></div><div><div>Work Experience
</div><div>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law, peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Experience in the management and/or coordination of humanitarian programmes, preferably at the country level, is desirable. Strong political acumen and experience working with senior government officials and diplomats, in politically sensitive contexts, is desirable. Demonstrated ability to provide insightful political analysis to senior officials and identify situations that could warrant preventive action, is desirable. Experience in identifying, analysing and monitoring political developments and emerging issues with implications for peace and security in the region is desirable. Knowledge of Gulf and regional political dynamics is desirable. Experience with/in other the Middle Eastern countries is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable.
</div></div><div><div>Languages
</div><div><div><div>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).
</div><div><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><div><div><div><div><div><b>Language </b></div><div><b>Reading </b></div><div><b>Writing </b></div><div><b>Listening </b></div><div><b>Speaking
</b></div></div><br>
<div><div><b>English </b></div><div>UN Level III </div><div>UN Level III </div><div>UN Level III </div><div>UN Level III
</div></div><br>
</div></div></div><h2 class="jobSectionHeader"><b>Desirable Languages
</b></h2><div><div><div><div><div><b>Language </b></div><div><b>Reading </b></div><div><b>Writing </b></div><div><b>Listening </b></div><div><b>Speaking
</b></div></div><br>
<div><div><b>Arabic </b></div><div>UN Level III </div><div>UN Level III </div><div>UN Level III </div><div>UN Level III
</div></div><br>
</div></div></div></div></div></div></div><div><div>Assessment
</div><div>Evaluation of qualified candidates may include a desk review of the applications and/or an interview.
</div></div><div><div>Special Notice
</div><div>The start date of this position is April 2027, unless the incumbent is reassigned before that date. Should the incumbent leave earlier, the selected candidate will be required to deploy within three (3) months of receipt of notification. According to the ICSC classification, Manama is currently classified as an A duty station, rated on a scale that assesses the difficulty of working and living conditions from A to E, with A being the least and E, the most difficult. The duration of assignment for A duty stations is of 5 years. The tour of duty length may change if the hardship classification of the duty station changes. Eligibility for this position is limited to candidates who are members of the Resident Coordinator Pool. Resident Coordinators can apply for this post if by the post's indicated start date they have one year or less of service remaining in their current duty station. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The appointment against this position is limited to the Resident Coordinator System in this specific duty station. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator&rsquo;s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.
</div></div><div><div>United Nations Considerations
</div><div>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term &ldquo;sexual exploitation&rdquo; means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term &ldquo;sexual abuse&rdquo; means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term &ldquo;sexual harassment&rdquo; means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator&rsquo;s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on &ldquo;Manuals&rdquo; in the &ldquo;Help&rdquo; tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section &lrm;2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
</div></div><div><div>No Fee
</div><div>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS&rsquo; BANK ACCOUNTS.</div></div></div></div>

Resident Coordinator (Bahrain), D1

Klystron Global

<p><b>Job Summary</b></p><p>We are looking for a dynamic and detail-oriented <b>IT Project Coordinator / Business Analyst</b> with 4&ndash;5 years of experience to support the delivery of IT and digital transformation projects, including <b>self-service kiosk solutions</b> and integrated systems.</p><p>The ideal candidate will act as a bridge between business stakeholders and technical teams, with strong experience in <b>requirement gathering, API integrations, and system testing</b>. This role requires hands-on involvement in project coordination, documentation, and validation of technical solutions.</p><p><b>Key ResponsibilitiesBusiness Analysis</b></p><ul><li>Gather, analyze, and document business and functional requirements</li><li>Prepare BRD, SRS, use cases, and process workflows</li><li>Perform gap analysis and propose optimized solutions</li><li>Translate business needs into clear technical requirements</li></ul><p><b>Project Coordination</b></p><ul><li>Coordinate with development, QA, UI/UX, and external vendors</li><li>Track project timelines, milestones, and deliverables</li><li>Conduct regular project status meetings and follow-ups</li><li>Ensure smooth communication across all stakeholders</li></ul><p><b>API Integration &amp; Testing</b></p><ul><li>Understand and document API requirements and integration flows</li><li>Collaborate with developers on RESTful API integrations</li><li>Perform API testing using tools like <b>Postman</b></li><li>Validate request/response structures, authentication, and error handling</li><li>Troubleshoot integration issues and coordinate fixes with technical teams</li></ul><p><b>System Implementation &amp; Testing</b></p><ul><li>Support system implementation and configuration activities</li><li>Plan and execute <b>UAT (User Acceptance Testing)</b> with business users</li><li>Prepare test cases, test scenarios, and validation reports</li><li>Ensure all business requirements are met before go-live</li></ul><p><b>Stakeholder Management</b></p><ul><li>Act as a liaison between business users and technical teams</li><li>Communicate project progress, risks, and issues clearly</li><li>Ensure alignment between delivered solutions and business expectations</li></ul><p><b>Self-Service Kiosk Solutions</b></p><ul><li>Work on projects involving <b>self-service kiosks</b> across industries (banking, healthcare, government, retail, etc.)</li><li>Gather functional requirements for kiosk workflows (e.g., onboarding, transactions, service requests)</li><li>Coordinate hardware and software integration requirements</li></ul><p><b>Quality &amp; Process Improvement</b></p><ul><li>Identify areas for process optimization and system enhancements</li><li>Ensure proper documentation and version control of project artifacts</li><li>Support issue tracking and resolution during implementation</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>4&ndash;5 years of experience in IT Project Coordination / Business Analysis</li><li>Strong understanding of SDLC and project delivery lifecycle</li><li>Hands-on experience with API concepts (REST, JSON, authentication)</li><li>Experience in API testing using Postman or similar tools</li><li>Strong documentation skills (BRD, SRS, workflows)</li><li>Excellent communication and stakeholder management skills</li></ul><p><b>Preferred Skills</b></p><ul><li>Experience in digital transformation or kiosk-based solutions</li><li>Familiarity with Agile/Scrum methodologies</li><li>Basic knowledge of SQL, integrations, or middleware systems</li><li>Exposure to UI/UX concepts and user journey mapping</li></ul><p><b>Key Competencies</b></p><ul><li>Analytical thinking</li><li>Problem-solving ability</li><li>Attention to detail</li><li>Strong coordination and organizational skills</li><li>Ability to manage multiple projects simultaneously</li></ul><p><b>What We Offer</b></p><ul><li>Opportunity to work on innovative digital and kiosk-based solutions</li><li>Exposure to multi-industry projects</li><li>Collaborative and fast-paced work environment</li><li>Career growth and learning opportunities</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: BD400.000 - BD600.000 per month</p><p>Work Location: In person</p>

IT Project Coordinator / Business Analyst

Era Projects

<p><b>Job Summary</b></p><p>We are seeking a proactive and detail‑oriented <b>HR Recruitment Coordinator</b> to support our HR and Talent Acquisition team. The ideal candidate should be <b>based in Bahrain</b>, <b>available to join immediately</b>, and have a <b>strong working knowledge of Bahrain Labour Law and local HR compliance</b> to ensure effective recruitment operations.</p><p><b>Key Responsibilities</b></p><ul><li>Support the <b>end‑to‑end recruitment process</b>, including posting job vacancies, screening resumes, and coordinating interviews with hiring managers.</li><li>Draft, post, and manage job descriptions on <b>Indeed</b> and other recruitment platforms.</li><li>Act as the main point of contact for candidates and hiring teams throughout the recruitment lifecycle.</li><li>Maintain and update accurate candidate records and Applicant Tracking System (ATS) data.</li><li>Ensure recruitment practices, contracts, and onboarding documentation comply with <b>Bahrain Labour Law</b>.</li><li>Prepare offer letters, employment contracts, and coordinate candidate onboarding processes.</li><li>Assist in <b>employer branding activities</b>, job fairs, and recruitment campaigns.</li><li>Provide regular recruitment reporting and metrics to HR leadership.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in <b>Human Resources</b>, <b>Business Administration</b>, or a related field.</li><li>Minimum <b>1&ndash;2 years of experience in HR recruitment or coordination</b>.</li><li><b>Strong knowledge of Bahrain Labour Law</b>, work permit/visa processes, and HR compliance.</li><li>Experience posting jobs on <b>Indeed</b> and using applicant tracking systems (ATS).</li><li>Excellent communication, organizational, and multitasking skills.</li><li>Ability to work independently, prioritize tasks, and meet deadlines.</li><li><b>Immediate availability and residence in Bahrain</b> required.</li></ul><p><b>Preferred (Optional)</b></p><ul><li>HRIS/ATS system experience.</li><li>Prior exposure to recruitment campaigns and talent acquisition strategies.</li></ul><p>Job Types: Full-time, Permanent</p><p>Work Location: In person</p>

HR RECRUITMENT COORDINATOR

<p><b>Job Summary:</b></p><p>The Training Coordinator handles the planning, coordination, and execution of training programs and workshops delivered through external providers, ensuring alignment with the association&rsquo;s objectives and member development needs.</p><p><b>Key Responsibilities:</b></p><ul><li>Plan and coordinate training programs, including schedules, logistics, and materials.</li><li>Coordinate with external training providers on course delivery, agreements, and schedules.</li><li>Support the development of training plans and program structures based on member needs.</li><li>Collect and analyze training requirements from members and stakeholders.</li><li>Provide training details and schedules to the marketing team for promotion.</li><li>Manage participant registration, communication, and feedback processes.</li><li>Maintain training records, attendance data, and evaluation reports.</li><li>Monitor training effectiveness and provide improvement recommendations.</li><li>Ensure compliance with internal policies and quality standards.</li><li>Maintain training documentation in a centralized repository.</li></ul><p><b>Required Skills and Experience:</b></p><ul><li>Minimum 3 years of experience in training coordination or learning and development.</li><li>Strong organizational and coordination skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Proficiency in MS Office and learning management systems.</li><li>Experience in event or program coordination is an advantage.</li></ul><p><b>Additional Information:</b></p><ul><li>Experience working with external training providers is preferred.</li><li>Priority consideration will be given to GCC nationals.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have at least 3 years of experience coordinating training programs, courses, or workshops?</li><li>Have you worked with external training providers or facilitators?</li><li>Are you experienced in managing participant registration, communication, and feedback processes?</li><li>Have you maintained accurate training records and reports in a centralized system?</li><li>Do you have experience scheduling multiple programs simultaneously and coordinating logistics?</li><li>Could you share your salary expectation for this position?</li><li>How many years have you stayed on average at each of your previous employers?</li></ul><p>Work Location: In person</p>

Training Coordinator (GCC Nationals Preferred)

MedNet Global Healthcare Solutions LLC

<div>
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  We are looking for a Customer Service Officer to join our team and support the delivery of high-quality service to our clients and insured members.
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  In this role, you will be responsible for managing customer inquiries, handling complaints, coordinating with internal teams, and supporting client relationship management to ensure an excellent service experience.
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  Your Job:
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   Respond to customer inquiries and service requests in a timely and professional manner.
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   Manage and resolve customer complaints and follow up until resolution.
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   Support client relationship management and service coordination.
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   Monitor customer feedback and identify opportunities for service improvement.
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   Maintain strong communication with internal teams and external stakeholders.
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  Your Profile:
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   Bachelor&rsquo;s degree or Diploma in a relevant field.
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   3&ndash;5 years of experience in customer service, client relations, or account support.
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   Experience in health insurance, healthcare providers, TPA, or insurance sector is preferred.
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   Strong communication, problem-solving, and stakeholder coordination skills.
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   *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
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Customer Service Officer (MedNet Bahrain)

Bahrain Jobs

<p>Full-time Service Advisors spend the majority of their time in an office setting, although they frequently visit the repair shop. Duties and responsibilities may include the following:</p><ul><li>Greeting customers and directing them to an available technician</li><li>Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs</li><li>Answering customer questions about service outcomes and consulting with technicians when necessary</li><li>Informing customers about potential cost savings and warranty protections</li><li>Assisting customer with deciding to fix their car through the dealership&rsquo;s shop or trading the vehicle in</li><li>Overseeing and managing the service center&rsquo;s scheduling and workflow</li><li>Informing customers of changes in service or when their vehicle is ready to be picked up</li></ul><ul><li>Customer service skills: Service Advisors deal with suppliers, provide estimates and schedule appointments, so being courteous and friendly is essential. They also need to be able to handle customer complaints diplomatically and politely.</li></ul><ul><li>Communication skills: As a liaison between the customer and technician, a Service Advisor needs to be able to clearly explain the technician&rsquo;s repair recommendations to customers while communicating customer needs to technicians.</li></ul><ul><li>Comprehension skills: Service Advisors should be able to comprehend customers questions and concerns as well as what is being said when technicians give complex service recommendations.</li></ul><ul><li>Engineering and mechanical expertise: Having extensive knowledge in these areas is essential when looking over complex technical documents, ordering online and speaking with technicians.</li></ul><ul><li>Troubleshooting skills: Service Advisors need to be able to think on their feet and quickly resolve issues when customers change their minds about service work, repairs are running behind schedule or parts arrive late.</li></ul><ul><li>Math and writing skills: Service Advisors prepare and calculate estimates so having good math and writing skills are an essential part of the job.</li></ul><p>Job Type: Full-time</p><p>Pay: BD500.000 - BD700.000 per month</p>

Service Advisor - Automotive industry

Explore 181+ Customer service coordinator in Bahrain City this April. Find roles across top companies and apply now to boost your career.