telesales executive

receptionist

sales coordinator

office administrator

customer service representative Jobs in Dubai

customer service representative

customer service coordinator

Confidential

<div>
 
 
 Job purpose
 
 
 
 Interact with our customers and provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
 
 
 
 
 
 
 Duties and responsibilities
 
 
 
 1. Receive purchase request from tender coordinator, Sales and marketing teams.
 
 
 2. Check for stock position, price, quantity, code as per Customer purchase order.
 
 
 3. Consolidate all request as per source, principle and currency wise.
 
 
 4. Generate purchase order into system and take print out.
 
 
 5. Take approval of purchase orders from Division Manager.
 
 
 6. Take approval from Finance and Admin Director.
 
 
 7. Send purchase order to principles by fax, email, courier. In case of Johnson &amp; Johnson send purchase order into Excel sheet.
 
 
 8. Receive order confirmation from other companies within 24 hours.
 
 
 9. Check order confirmation for any discrepancy.
 
 
 10. Update the due date of the orders to assist
 
 
 11. Forward purchase order and order confirmation to Procurement in timely manner.
 
 
 12. Follow up for delivery if needed
 
 
 13. Receive phone calls from customers for order status.
 
 
 14. Provide order status to customers by taking information from relevant persons.
 
 
 15. Arrange hotel booking, ticket booking, flight booking etc.
 
 
 16. Coordinate for organizing the conferences.
 
 
 17. Arrangement of stationery and grocery for the division.
 
 
 18. Preparing various reports required by the management.
 
 
 19. Assisting product specialist as and when required.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum of bachelor&rsquo;s degree in any subject
 </li>
 <li>
 Minimum of 2 years&rsquo; experience
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Computer knowledge / Oracle / MS
 </li>
 <li>
 From Healthcare Field / Similar Pharma
 </li>
 </ul>
</div>

Customer Service Coordinator

Hairs Culture

Job Title: Customer CoordinatorJob Summary:The Customer Coordinator serves as the primary point of contact between the company and its clients. This role is responsible for handling customer inquiries, coordinating services or product delivery, ensuring client satisfaction, and maintaining strong relationships with customers. The Customer Coordinator also supports internal teams to meet customer needs efficiently and effectively.---Key Responsibilities:Act as the first point of contact for customer queries, requests, and complaints.Coordinate with internal departments (sales, operations, service teams) to ensure timely resolution of customer issues.Maintain accurate customer records, including contact details, service requests, and feedback.Follow up with customers to ensure satisfaction and identify opportunities for improvement.Prepare and share regular reports on customer interactions, service performance, and client feedback.Assist in scheduling appointments, service delivery, or product dispatch as required.Escalate complex or unresolved issues to the appropriate department or management.Support customer retention initiatives by building strong and professional relationships.Contribute to continuous improvement by suggesting process enhancements based on customer feedback.Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

CUSTOMER COORDINATOR

Royal Smart Properties

Royal Smart Limousine (RSL), a leader in premium transportation services, is seeking a dynamic and results-driven Transport Coordinator to join our growing team. This role is an exciting opportunity to engage directly with clients, promote our luxury limousine services, and drive business growth through exceptional customer engagement.Key ResponsibilitiesAs a Transport Coordinator, you will:<ul><li>Engage with potential customers in malls, hotels, and other high-traffic locations, effectively showcasing the benefits of our limousine services.</li><li>Address customer inquiries and highlight service advantages to secure bookings and grow the business.</li><li>Handle walk-in customer trips and manage bookings efficiently.</li><li>Negotiate competitive rates based on trip destinations, ensuring customer satisfaction and securing commitments.</li><li>Dispatch trips via the supervisor app, coordinating with drivers to guarantee accurate and timely service delivery.</li><li>Maintain compliance with transportation regulations, safety standards, and company policies.</li><li>Provide outstanding customer service, addressing client needs professionally and ensuring a high level of satisfaction.</li><li>Regularly report progress, challenges, and potential solutions to your supervisor.</li></ul>Requirements<ul><li>Valid UAE driving license (preferred).</li><li>Minimum 1 year of experience in sales, transportation, logistics, or limousine services.</li><li>Excellent communication and negotiation skills.</li><li>Proficiency in both Arabic and English (preferred).</li><li>Ability to thrive in a fast-paced, dynamic environment.</li><li>Strong attention to detail and excellent organizational skills.</li></ul>Why Join RSL?<ul><li>Be part of a forward-thinking team dedicated to providing exceptional transportation solutions.</li><li>Work in a dynamic environment where your contributions drive tangible results.</li><li>Enjoy the opportunity to interact directly with high-profile clients and make a meaningful impact on their experience.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Transport Coordinator

Yamanote Atelier Restaurant

Job Description &ndash; Call Center &amp; Catering CoordinatorAbout us Yamanote Atelier is a Dubai-born Japanese bakery and caf&eacute; concept, blending authentic Japanese flavors with modern culinary artistry. Since its establishment, Yamanote has built a reputation for its signature breads, pastries, cakes, and premium caf&eacute; offerings, crafted with the highest quality ingredients and a passion for excellence.Role OverviewThe Call Centre &amp; Catering Coordinator is responsible for managing customer interactions across all channels, ensuring smooth order processing, and supporting catering and B2B operations. The role requires strong communication skills, attention to detail, and a customer-first approach.Key Responsibilities1. Handle inbound calls, emails, delivery platform orders, and social media inquiries in a timely and professional manner.2. Process and assign customer orders to the correct outlet, coordinating with teams to ensure accurate and timely deliveries.3. Manage catering inquiries, prepare quotations, and maintain the catering &amp; events calendar in coordination with the Catering &amp; B2B Manager.4. Liaise with outlets and logistics teams to ensure smooth execution of catering and delivery orders.5. Collect and report customer feedback, escalating complaints or service issues to management.6. Maintain an updated customer database and support preparation of key operational and sales reports.7. Provide product knowledge, promotions, and company information to customers confidently.8. Assist with obtaining permits and approvals for catering events, and follow up post-event to ensure client satisfaction.9. Uphold company service standards, maintain professionalism, and actively participate in training and development.Qualifications &amp; Skills1. Proven experience in customer service or coordination roles, preferably in F &amp; B or hospitality.2. Strong communication and interpersonal skills.3. Ability to manage multiple tasks, prioritize, and work under pressure.4. Proficiency in MS Office and familiarity with delivery/catering platforms.5. Detail-oriented, organized, and committed to excellent customer experience.Send your resume to humanresource@yamanoteatelier.comJob Type: Full-time

Call Center & Catering Coordinator

Align Staffing Solutions

We are currently hiring for Engagement Coordinators. The job holder manages administrative tasks, customer communication, document handling, and ensures compliance with Dubai's Jointly Owned Property Law (Law No. 6 of 2019).Responsibilities:<ul><li>Welcome customers, address enquiries and complaints, and ensure customer satisfaction while upholding company policies.</li><li>Coordinate with vendors (contractors, suppliers, service providers) for smooth operations.</li><li>Review incoming invoices and process timely payments.</li><li>Manage online services for customers and service providers.</li><li>Assist the association manager with monitoring daily expenses and ensuring closure of service requests.</li><li>Execute procurement requirements and manage documentation in Oracle.</li><li>Recommend improvements in document management and shared folders.</li><li>Perform other ad-hoc duties as required.</li></ul>Requirements - <ul><li>Any Graduation degree with 2 years experience in relevant area preferably in a medium to large organization</li><li>Proficiency in Oracle, Salesforce, and MS Office Suite.</li><li>Strong attention to detail, communication and organizational skills.</li><li>Immediate joiners preferred.</li></ul>Benefits: Visa, Medical Insurance, Air ticket allowanceSalary: 5000-6000 AEDCandidates on Visit, Cancelled or Own Visa can applyApply by dropping your CVs on to hiring@alignmnapower.com &ldquo;Engagement Coordinator&rdquo; or WhatsApp at 0582030330Job Types: Full-time, PermanentPay: AED4,500.00 - AED6,000.00 per month

Engagement Coordinator

haus & haus

<div>
 
 Welcome to haus &amp; haus. As an award-winning Real Estate agency, we have an established record of achievement and service - as well as expertise in Residential Sales &amp; Leasing, Short Term &amp; Holiday Rentals, Off Plan &amp; Investments, Property Management and Commercial Properties in Dubai.
 
 
 
 
 
 We are passionate about maintaining strong, long-lasting relationships with our clients, and are known for our impeccable service standards and professionalism.
 
 
 
 
 
 We are seeking a Guest Relations Coordinator to join our award-winning Holiday &amp; Short Term Rentals team. We are looking for someone who is driven, customer focused, able to work well under pressure and can use their own initiative.
 
 
 
 
 
 
 Role Requirements
 
 
 <ul>
 <li>
 Managing a portfolio of up to 50 properties (area specific).
 </li>
 <li>
 Coordinate any issues faced by the tenants on a daily basis.
 </li>
 <li>
 Coordinate check ins and check outs for the guests on a 24 hour basis.
 </li>
 <li>
 Schedule all housekeeping requirements.
 </li>
 <li>
 Facilitate any maintenance issues with our in-house maintenance team or 3rd party maintenance teams.
 </li>
 <li>
 Responsible to maintain a high level of occupancy all year round.
 </li>
 <li>
 Carrying out Inventory checks after guests leave the property.
 </li>
 <li>
 Answer incoming leads via email, phone and WhatsApp for listings.
 </li>
 <li>
 Responding to all enquiries on International platforms.
 </li>
 <li>
 Facilitate viewings with clients.
 </li>
 <li>
 Track, remind and collect any due rental payments.
 </li>
 <li>
 Responsible to return clients security deposits.
 </li>
 <li>
 Record all bookings and client's information in our PMS system.
 </li>
 </ul>
 
 
 
 
 
 What We Provide
 
 
 <ul>
 <li>
 Minimum 2 years experience in a similar role.
 </li>
 <li>
 Driving license and car is a must.
 </li>
 <li>
 Experience in Dubai is essential.
 </li>
 <li>
 Experience and knowledge of the Dubai Real Estate market is preferred.
 </li>
 <li>
 Strong negotiation and consultative sales skills.
 </li>
 <li>
 Proven experience improving customer satisfaction.
 </li>
 <li>
 Excellent communication skills, with a high proficiency in English.
 </li>
 <li>
 Advanced troubleshooting and multi-tasking skills.
 </li>
 </ul>
 
 
 
 
 If you meet the above criteria, you could be the superstar we have been looking for!
 
 
 
 
 
 Come and join a Dubai agency that's rising fast. Apply now!
 
</div>

Guest Relations Coordinator

Dawn Real Estate Development LLC

Role as Senior Executive, Customer Service Coordinator: &#61623; Leading the Customer Care team on a daily basis. &#61623; Handling customer inquiries, complaints, and request in a timely manner. &#61623; Attending to phone calls, emails and walk in customers. &#61623; Prepares weekly and monthly reports and trackers. Role as After Sales Administrator: &#61623; Utilize Salesforce to generate reservation forms for customers, capturing essential details accurately and facilitating the reservation process smoothly. &#61623; Ensures all the customer&rsquo;s details are entered in the system (Yardi) &#61623; Responsible for the generation of contracts for newly sold units of all the customers who completed the required documentation and payments. &#61623; Ensure we meet the target deadline for releasing contracts. &#61623; Monitors and tracks receipt of signed contracts and necessary payments to submit the countersigning of the documents to complete the Sales Process. &#61623; Upload all customer files into the company&rsquo;s property software (Yardi). &#61623; Deals with Sales Team and customers regarding completion of Sale. &#61623; Issuance of payment reminders and termination letters for unpaid instalment/&#61623; Issuance of payment receipts and statement of accounts. Handover Executive: &#61623; Issuance of Completion Notices for handed over projects and making sure it is delivered by email and courier. &#61623; Coordinating inspections, ensuring that all necessary handover documentation is completed, facilitating communication between buyers and sellers and ensuring that the property is in the expected condition at the time of handover. &#61623; Provide assistance in registering the DEWA and Empower.Job Type: Full-timePay: From AED8,000.00 per month

CRM Executive for Real Estate Developer

Explore 2958+ Customer service coordinator in Dubai this September. Find roles across top companies and apply now to boost your career.