customer service representative Jobs in Karachi

customer service representative

production support officer Jobs in Karachi

production support officer

back office hr coordinator Jobs in Karachi

back office hr coordinator

customer sales executive

customer service officer

customer service coordinator

Kruddson

<p><b>Job Summary:</b></p><p>We are looking for a detail-oriented and proactive Sales Coordinator to support our sales team and help improve productivity. The Sales Coordinator will handle administrative tasks, manage customer dealing, process orders, and assist in sales reporting and communication between internal departments and clients.</p><p><b>Key Responsibilities:</b></p><ul><li>Support the sales team with administrative duties and customer service.</li><li>Prepare and process quotes, proposals, sales orders, and invoices.</li><li>Track sales leads, customer inquiries, and ensure timely follow-up.</li><li>Maintain and update customer records in the CRM system.</li><li>Coordinate with logistics and supply chain teams to ensure timely order delivery.</li><li>Monitor sales targets and generate regular performance reports.</li><li>Organize and schedule meetings, appointments, and product demos.</li><li>Assist in planning and executing sales events or campaigns.</li><li>Communicate with clients to ensure satisfaction and resolve issues.</li><li>Collaborate with marketing and other departments to align on promotional strategies.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Sales Coordiator

Synergy Solutions

<p><b>Job Objective:</b></p><p>Service Coordinator will performed all the assigned task, provided by the Head of After Sales Services. This role work as a Coordinator with After Sales Service Team to provide technical and service support in his/her assigned limits and coordinate with the management for efficiently and effectively resolve all the technical problems. Central to this role is building positive and lasting relationships with the customers and resolving technical problems effectively for achieving efficient growth in After Sales Service Department.</p><p><b>Job Duties/Tasks/ Responsibilities</b>:</p><p>&middot; Provide service and customer support during field visit.</p><p>&middot; Manage all on-site installation, repair, maintenance works with in the assigned territory and conduct client demonstration when required.</p><p>&middot; Diagnose errors or technical problems and determine proper solutions.</p><p>&middot; Produce timely and detailed service report.</p><p>&middot; Prepare and submit work orders, expense reports and timesheets to the respected department.</p><p>&middot; Cooperate with technical as well as management team.</p><p>&middot; Evaluate products accurately for maintenance, warranty, upgrades and other purpose.</p><p>&middot; Collaborate technical team to resolve technical issues.</p><p>&middot; Understand customer requirements and recommend the right services.</p><p>&middot; Understand technical issues effectively and provide technical support to the staff in case of complex issues.</p><p>&middot; Build positive relationship with customers by providing excellent and outstanding services.</p><p>&middot; Respond to customer queries timely and effectively.</p><p>&middot; Prepare and distribute maintenance record, warranty contracts, installation report and other service reports to the After Sales Service Manager.</p><p>Perform the assigned task on time and always follow the policies and procedures of the company while doing those assigned task.</p><p><b>Education</b>:</p><p>B-Tech/DAE (Preferably in Mechanical/Electrical)</p><p><b>Experience: </b></p><p>Upto 1 year of experience.</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs85,000.00 per month</p><p>Work Location: In person</p>

Service Coordinator-Generator Division

AGILE HR

<p>Position Title: Service Coordinator (Aftersales)</p><p>Experience: Fresh till 6 months (Only Genset experience preferred)<br/>Qualification: B tech</p><p>Key Responsibilities:<br/>Provide service and customer support during field visits.<br/>Manage on-site installation, repair, and maintenance within the assigned territory.<br/>Conduct product demonstrations for clients when required.<br/>Diagnose technical issues and identify effective solutions.<br/>Prepare and submit detailed service reports, work orders, expense reports, and timesheets.<br/>Coordinate between technical teams and management for smooth operations.<br/>Assess products for maintenance, warranty, and upgrade requirements.<br/>Collaborate with the technical team to troubleshoot and resolve issues.<br/>Understand customer needs and recommend appropriate services.<br/>Provide technical support for complex service-related concerns.<br/>Build and maintain strong customer relationships through excellent service.<br/>Respond promptly to customer queries.<br/>Maintain accurate records including maintenance logs, warranty contracts, and installation reports.<br/>Ensure all tasks are performed in line with company policies and procedures</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs85,000.00 per month</p><p>Work Location: In person</p>

AFTERSALES SERVICE COORDINATOR

OT INTERIORS

<p>We are seeking a highly motivated and organized Client Service &amp; Marketing Coordinator for our real estate company. This role combines client relationship management with marketing support. The candidate will be responsible for engaging with clients over the phone, handling inquiries, managing requirements, and coordinating digital marketing activities including social media advertising. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and a strong understanding of digital platforms.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for clients, providing updates and addressing inquiries.</li><li>Call clients regularly to maintain relationships and ensure service satisfaction.</li><li>Understand and record client requirements, coordinating necessary adjustments with internal teams.</li><li>Plan, create, and manage advertisements across social media and digital platforms.</li><li>Monitor campaign performance and provide timely updates to clients and management.</li><li>Collaborate with the marketing team to support promotional activities and client-focused campaigns.</li><li>Maintain accurate records of client interactions, feedback, and campaign changes.</li><li>Prepare reports and presentations to track progress and support decision-making.</li><li><b>Qualifications &amp; Skills.</b></li><li><b>Proven experience in client service, account coordination, telemarketing, or digital marketing.</b></li><li>Strong verbal and written communication skills with a professional demeanor.</li><li>Good knowledge of social media platforms (Facebook, Instagram, LinkedIn, etc.).</li><li>Ability to multitask, manage priorities, and meet deadlines.</li><li>Problem-solving skills with attention to detail.</li><li>Proficiency in MS Office .</li></ul><p>Note</p><ul><li>female candidates only</li></ul><p>Job Type: Full-time</p><p>Pay: Rs25,000.00 - Rs35,000.00 per month</p><p>Work Location: In person</p>

Client Service & Marketing Coordinator

Closet Stores Pvt. Ltd. (Rental Botique)

<p>We are looking for a <b>Lending coordinator (Male) </b>to join our boutique team! If you have a passion for fashion, excellent communication skills, and experience in customer dealing, we&rsquo;d love to hear from you.</p><p><b>Requirements:</b></p><ul><li>1&ndash;2 years of experience, preferably with a <b>reputed brand or designer</b></li><li>Strong <b>client handling</b> and <b>styling sense</b></li><li>Ability to manage <b>customer queries</b> through <b>calls, chats, and in-store</b></li><li><b>Target-oriented</b> with a confident and professional personality</li></ul><p><b>Job Details:</b></p><p><b>Working Days:</b> Monday to Saturday</p><p><b>Salary 30k to 35k + incentives</b></p><p><b>Timings:</b> 12:00 PM &ndash; 9:00 PM</p><p><b>Location:</b> Tariq Road, Karachi</p><p><b>Apply Now &ndash; Immediate Joining Preferred</b><br/>Call or WhatsApp: <b>0333-1820755</b></p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs35,000.00 per month</p><p>Work Location: In person</p>

Lending coordinator (Male)

Avery Dennison

<p></p><div><ul><div>Full-time</div></ul><div></div><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><div>
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
ABOUT YOUR ROLE</b></p><p><b>
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.</b><br>
</p><p><b>YOUR RESPONSIBILITIES WILL INCLUDE:</b></p><ul><li><div><b>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</b></div></li><li><div><b>
To timely respond to customer enquiries and requests via all modes of communication.</b></div></li><li><div><b>
To handle customer complaints according to the Company procedures and service standard.</b></div></li><li><div><b>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</b></div></li><li><div><b>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</b></div></li><li><div><b>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</b></div></li><li><div><b>
To check the customer order information.</b></div></li><li><div><b>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</b></div></li><li><div><b>
To Coordinate with GPD for the new item setup.</b></div></li><li><div><b>
To Coordinate with finance for new customer account setup along with form and necessary documents.</b></div></li><li><div><b>
To check the data and release in the system as per customer order forms.</b></div></li><li><div><b>
To coordinate with the customers in case of data issues like non availability or incorrect.</b></div></li><li><div><b>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</b></div></li><li><div><b>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</b></div></li><li><div><b>
To share the daily dispatch details with the customers.</b></div></li><li><div><b>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</b></div></li><li><div><b>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</b></div></li><li><div><b>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</b></div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li><div><b>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</b></div></li><li><div><b>
Active Listening and Communication skills</b></div></li><li><div><b>
Empathy and Patience</b></div></li><li><div><b>
Responsiveness</b></div></li><li><div><b>
Emotional Intelligence</b></div></li><li><div><b>
Integrity</b></div></li><li><div><b>
Analytical skills</b></div></li><li><div><b>
Grip on Google tools</b></div></li><li><div><b>
Decision Making skills</b></div></li><li><div><b>
Time Management</b></div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div></div></div></div></div></div><p></p>

Sr. Customer Service Officer

MSC Mediterranean Shipping Company

<div>
 <p>
  MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world&rsquo;s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. Do you recognize yourself? Then come work with us and be part of MSC&rsquo;s family.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Basic knowledge of shipping industry
  </li>
  <li>
   Manifest Si in Software (BL processing).
  </li>
  <li>
   Sending Drafts to shippers for checking of any corrections / amendments if required.
  </li>
  <li>
   Liaise &amp; Coordinate with the vendors, terminals, port, customs authorities for retrieving of reports.
  </li>
  <li>
   Coordinate with the terminal operator, stevedore for Terminal Receipts and updating same in manifest.
  </li>
  <li>
   Reconcile between BKG vs SI with the help of Load list, booking sheet etc. at the end of the day before vessel finalization to ensure that all ESI has been manifested.
  </li>
  <li>
   To independently resolve customer / counterpart office colleagues / principal office&rsquo;s queries in respect to their specific assigned tasks.
  </li>
  <li>
   To actively participate in training peers in their areas of functions to broaden cross functionality as well as create backups.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   KSA &amp; Skill Requirement:
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Shipping knowledge is a must
   </em>
  </li>
  <li>
   <em>
    Writing and speaking skills and creative skills and multitasking
   </em>
  </li>
  <li>
   <em>
    Perform under pressure.
   </em>
  </li>
  <li>
   <em>
    Handle typical customers efficiently.
   </em>
  </li>
  <li>
   <em>
    Work as per global deadlines.
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience &amp; Qualification:
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Graduation preferably Master&rsquo;s
   </em>
  </li>
  <li>
   2-3 years of relevant experience with shipping background.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How to Apply:
  </strong>
 </p>
 <p>
  Interested candidates are invited to submit their resume via LinkedIn Job Post. Please include
  <strong>
   <em>
    "Executive Export Customer Service &amp; Documentation"
   </em>
  </strong>
  in the subject line of your email. We thank all applicants for their interest, but only those selected for an interview will be contacted.
 </p>
 <p>
  <strong>
   <em>
    Deadline to Apply:
   </em>
  </strong>
  <em>
   31st August 2025
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please be aware that submitting your resume or application for the "
  <strong>
   Executive Export Customer Service &amp; Documentation"
  </strong>
  position at
  <strong>
   MSC Mediterranean Shipping Company
  </strong>
  does not guarantee an interview or employment. All applications will be reviewed, but only candidates who meet the specific qualifications and experience requirements will be contacted for further consideration in the selection process.
 </p>
 <p>
  Due to the high volume of applications, we regret that we may not be able to respond to each applicant individually. If you do not hear from us within
  <strong>
   two weeks
  </strong>
  of your application, please assume that your application has not been selected for further consideration. We appreciate your understanding and wish you success in your job search.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    MSC Mediterranean Shipping Company
   </em>
  </strong>
  <em>
   is an equal opportunity employer and values diversity. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, disability, or age.
  </em>
 </p>
</div>


Executive Export Customer Service & Documentation

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