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customer service coordinator - temporary

customer service coordinator temporary

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Coordinator - Temporary | MAF Properties | Central Region
 
 
 
 ROLE SUMMARY
 
 
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Maintain up-to-date knowledge of mall assets, services, layouts, stores, and promotions to ensure smooth Customer Service desk operations.
 </li>
 <li>
 Ensure efficient daily operations of the Customer Service Information Desk in line with established policies, procedures, and management guidance.
 </li>
 <li>
 Deliver exceptional customer service by assisting with inquiries, directions, promotions, calls, and assigned mall services while maintaining a professional, courteous attitude.
 </li>
 <li>
 Handle and resolve customer complaints across all channels professionally within SLA, escalating issues when required.
 </li>
 <li>
 Coordinate closely with tenants, retailers, and internal departments (security, maintenance, etc.) to ensure smooth operations and issue resolution.
 </li>
 <li>
 Manage customer services and programs such as gift cards, loyalty programs, valet, stroller/wheelchair rentals, gift wrapping, lost &amp; found, and other mall services.
 </li>
 <li>
 Ensure accurate inventory control, proper payment handling, compliance with finance procedures, and reporting of discrepancies or shortages.
 </li>
 <li>
 Uphold company image, grooming standards, code of conduct, and values; support marketing events, maintain mall appearance, tenant relations, directories, and provide required reports.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in any field is required
 </li>
 <li>
 Minimum of 2+ years&rsquo; experience in the Customer Service field.
 </li>
 <li>
 Experience should be within a reputed shopping centre or luxury hotel environment.
 </li>
 <li>
 Experience may be gained within the GCC or internationally.
 </li>
 <li>
 Strong customer-facing experience in a premium service environment is preferred.
 </li>
 <li>
 For internal MAF Candidates, 1+ years&rsquo; work experience in current position
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Service Coordinator - Temporary

Bespoke Professionals

We are looking for a detail-focused HR &amp; Recruitment Coordinator to support hiring operations, candidate coordination, and database management. This is practical, hands-on work &mdash; not just paperwork.Key Responsibilities:<ul><li>Screen CVs and shortlist candidates</li><li>Schedule interviews and follow up with applicants</li><li>Update recruitment trackers and reports</li><li>Support onboarding activities</li></ul>Requirements:<ul><li>Good organisational and communication skills</li><li>Comfortable using Excel and HR systems</li><li>Interest in recruitment or HR operations</li><li>Bahraini nationals preferred</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, Contract, Internship, New gradApplication Question(s):<ul><li>What is your email address ?</li><li>What is your nationality ?</li></ul>

HR & Recruitment Coordinator

Location: Bahrain Salary: BD 400 &ndash; 600 (based on experience &amp; performance)We are hiring driven Front Desk professionals to join multiple client organisations across different industries.Key Responsibilities:<ul><li>Identify and approach potential customers</li><li>Dress Smart</li><li>Deliver exceptional customer service</li><li>Maintain client relationships and follow up on leads</li><li>Update sales reports and CRM systems</li></ul>Requirements:<ul><li>Strong communication skills (English is an advantage)</li><li>Confident, target-oriented, and professional attitude</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, Contract, Internship, New gradPay: BD400.000 - BD600.000 per monthApplication Question(s):<ul><li>What is your email address ?</li><li>How many years of experience do you have in Front Desk ?</li><li>what is your nationality ?</li></ul>

Front Desk Agent

JOB HUB GLOBAL

Job Position - Team Assistant/Logistics CoordinatorWork Location: Kuwait &ndash; Client Head Office Contract Type: Contract (6&ndash;12 months, extendable) Working Days: 5 days per week Working Hours: 8 hours + 2Salary: 450 KWD per month (all-inclusive)About the RoleOur client, a globally recognized leader in industrial automation and digital solutions, is seeking a detail-oriented Logistics Coordinator to support operations at its Head Office in Kuwait. The role focuses on effective document control, compliance with internal standards, and coordination of logistics-related documentation. Arabic proficiency (written and verbal) is mandatory.Responsibilities<ul><li>Implement and maintain document control procedures in line with company policies and project requirements</li><li>Manage the receipt, registration, classification, distribution, and archiving of logistics and operational documents</li><li>Ensure document accuracy, version control, traceability, and timely circulation to relevant stakeholders</li><li>Coordinate closely with logistics, operations, and administrative teams to ensure documentation completeness and compliance</li><li>Maintain confidentiality, integrity, and security of all controlled documents</li><li>Prepare document registers, reports, and status updates as required by management</li><li>Support audits, inspections, and internal reviews by providing accurate documentation in a timely manner</li></ul>Requirements<ul><li>Proven experience as a Document Controller within logistics, supply chain, freight forwarding, shipping, or project-based environments.</li><li>Hands-on experience handling inward and outward shipments and managing high-volume cargo documentation.</li><li>Strong understanding of import/export procedures, customs documentation, and cargo movement processes.</li><li>Mandatory proficiency in Arabic (written and verbal); working knowledge of English is preferred.</li><li>Strong organizational skills with exceptional attention to detail and accuracy.</li><li>Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with document management systems (DMS/ERP) is an advantage.</li><li>Ability to manage multiple priorities and meet deadlines in a structured and professional manner.</li><li>Strong interpersonal and communication skills with the ability to coordinate across departments in a corporate environment.</li></ul>Please note that applicants should answer the pre-screening questions to be considered for this positionTHOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our businessJob Types: Full-time, Temporary, Contract Contract length: 6 monthsPay: BD550.000 per monthApplication Question(s):<ul><li>Are you proficient in writing Arabic?</li><li>Are you okay with the job location being Kuwait?</li><li>Do you have a logistics or supply chain background? If yes, please briefly describe.</li><li>Can you commit to a 6&ndash;12 month contract (extendable)?</li><li>Do you accept the full package salary that is on offer?</li><li>How soon can you join?</li></ul>

Team Assistant/Logistics Coordinator

If you are Bahraini and currently job searching, we have multiple openings across office, retail, and customer support roles. Hiring is happening fast.Open Roles Include:<ul><li>Office Assistants</li><li>Customer Support Staff</li><li>Sales Associates</li><li>Receptionists</li></ul>Requirements:<ul><li>Bahraini nationality</li><li>Positive attitude and commitment to work</li><li>Basic computer knowledge preferred</li></ul>What You Get:<ul><li>Stable company opportunities</li><li>Career progression options</li><li>Professional exposure</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, Contract, Internship, New gradPay: BD450.000 - BD800.000 per monthApplication Question(s):<ul><li>what is your email address ?</li><li>What is your nationality ?</li><li>did you write above your email address ?</li><li>did you write above your nationality ?</li></ul>

Bahrainis Wanted – Multiple Office & Retail Roles (Urgent Hiring)

JKR IT

Job Summary:We are looking for a highly organized Technical Coordinator to streamline our Home Appliance Service operations. In this role, you will act as the central link between our customers, internal technicians, and 3rd party service contractors. You will be responsible for the daily coordination of service requests, tracking spare parts inventory, and ensuring that all service partners deliver quality work on time.Key Responsibilities:1. Service Coordination &amp; Dispatching:<ul><li>Job Assignment: Receive service requests from the call center/system and efficiently allocate them to either internal technicians or 3rd party contractors based on location, skill set, and workload.</li><li>Scheduling: Coordinate daily routes and schedules to ensure timely attendance and minimize travel time.</li><li>Monitoring: Track the status of open jobs in real-time, ensuring technicians and contractors update job statuses promptly (e.g., &quot;Job Started,&quot; &quot;Pending Parts,&quot; &quot;Completed&quot;).</li></ul>2. Contractor &amp; Team Oversight:<ul><li>3rd Party Liaison: Serve as the primary point of contact for external service providers. Assign them jobs and follow up daily to ensure they meet the company's response time targets.</li><li>Quality Checks: Review job cards and service reports submitted by contractors to ensure the work done matches the invoice claims.</li><li>Support: Assist internal technicians and contractors with technical information or trouble-shooting advice when needed.</li></ul>3. Spare Parts Inventory Coordination:<ul><li>Stock Issuance: Coordinate the daily issuance of spare parts to internal technicians and track their consumption.</li><li>3rd Party Supply: Manage the sale or supply of required parts to 3rd party contractors, ensuring accurate billing and documentation.</li><li>Stock Control: Monitor stock levels in the main store and technician vans. Alert management when re-ordering is needed to prevent stockouts of critical items.</li><li>Returns: Handle the return of defective parts (warranty parts) from technicians/contractors and label them for claim processing.</li></ul>4. Administrative &amp; Reporting Duties:<ul><li>Verify and process labor claims and invoices from 3rd party contractors before passing them to finance.</li><li>Prepare daily/weekly reports on:</li><li>Pending jobs.</li><li>Technician productivity.</li><li>Contractor performance.</li><li>Handle customer escalations related to scheduling delays or parts availability.</li></ul>Requirements:<ul><li>Experience: Minimum 5&ndash;7 years in the Home Appliances/Electronics service sector, with experience in coordination, dispatching, or store supervision.</li><li>Technical Understanding: Familiarity with home appliance parts and repairs (Refrigerators, ACs, Washing Machines) is essential to effectively coordinate with technical teams.</li><li>Vendor Management: Experience working with or monitoring outsourced service providers.</li><li>Skills:</li><li>Excellent organizational and time-management skills.</li><li>Proficiency in Excel and Service Management/CRM software.</li><li>Strong communication skills to liaise between management, customers, and contractors.</li><li>Language: Fluency in English is required; Arabic is highly preferred for dealing with local customers and contractors.</li></ul>How to Apply:Interested candidates, please send your CV to hrad@jkrholdings.com with the subject line &quot;Technical Coordinator Application &ndash; Bahrain&quot;.Job Type: Full-timePay: From BD300.000 per monthApplication Question(s):<ul><li>Visa Status: Do you have a transferable visa/residency in Bahrain</li><li>Technical Knowledge: &quot;Are you familiar with the spare parts and repair processes for major appliances (ACs, Refrigerators, Washing Machines)</li></ul>Experience:<ul><li> HA or Electronics Repair: 3 years (Required)</li><li>Coordination Exp: 2 years (Required)</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>License/Certification:<ul><li>Bahraini driving license (Required)</li></ul>Location:<ul><li>Manama (Required)</li></ul>

Technical Coordinator – Home Appliances

Onyx By Rotana

We are currently seeking for passionate and dynamic Events professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Events Coordinator you are responsible to handle all the administrative requirements of the Events office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as:<ul><li>Prepare and type Events team&rsquo;s offer letters, update the Events database system and ensure it is reviewed and properly checked before handing it for signature</li><li>Compose letters, memos, faxes and other mail on behalf of the Director of Catering &amp; Events and other executives</li><li>Maintain a prompt and accurate follow up and trace system for all correspondences</li><li>Handle all incoming calls and guest&rsquo;s inquiries in the absence of the Events team and channel to the concerned if the inquiry requires immediate action</li><li>Ensure that the Events month end report is accomplished and submitted on time</li><li>Ensure that all correspondence and offers related to the events team goes out within maximum of 24 hours</li><li>Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment</li><li>Ensure that all equipment is in proper working order and cultivate care for all equipment used</li></ul>SkillsEducation, Qualifications &amp; Experiences You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.Knowledge &amp; Competencies The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are self motivated and with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies:Job Type: Full-time

Events Coordinator

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