business development executive Jobs in Gulistan E Johar Jobs In Karachi

business development executive

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international sales executive Jobs in Gulistan E Johar Jobs In Karachi

international sales executive

hr & admin executive Jobs in Gulistan E Johar Jobs In Karachi

hr & admin executive

customer service executive

Sastaticket.pk

We are looking for Customer Service Executives who are passionate about delivering outstanding service and helping travelers plan memorable experiences. This role is suitable for bachelor's students, fresh graduates, as well as experienced professionals in customer service, support, or travel-related roles.In this position, you will guide customers throughout their journey &mdash; from providing accurate travel information to booking arrangements and resolving post-booking concerns. Depending on experience level, you will also handle more complex queries, escalations, and contribute to process improvements. Your focus will be on ensuring customer satisfaction, building trust, and driving loyalty to our brand.We have multiple openings across junior to mid-level, as well as mid to senior-level positions.Key Responsibilities<ul><li>Manage incoming customer calls and provide professional, timely assistance.</li><li>Guide customers step-by-step through the booking process.</li><li>Handle cancellations, refunds, rebookings, and other changes, ensuring records are accurately updated in the system.</li><li>Resolve customer concerns efficiently, including complex or escalated cases (for mid-level role).</li><li>Understand customer preferences and recommend suitable travel options or packages.</li><li>Follow up with customers to confirm updates and ensure satisfaction.</li><li>Address complaints empathetically and provide effective solutions or alternatives.</li><li>Keep customers informed about current promotions, offers, and services.</li><li>Work toward first-contact resolution and customer satisfaction targets.</li><li>Maintain accurate documentation and ensure compliance with company policies.</li><li>Stay updated on company products, policies, and service-related changes.</li><li>Support junior team members and contribute to team performance improvement initiatives.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (completed or in progress).</li><li>0&ndash;7 years of experience in customer service, support, call center, or travel-related roles.</li><li>Strong verbal and written communication skills.</li><li>Excellent interpersonal skills with a customer-first mindset.</li><li>Ability to handle a fast-paced work environment and manage multiple tasks effectively.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Basic understanding of travel services, booking systems, or CRM tools is a plus.</li><li>Proven ability to handle escalations and deliver performance targets.</li></ul>We Offer<ul><li>Market-competitive salary</li><li>Monthly incentives</li><li>Medical coverage for self &amp; dependents</li><li>Company stock sharing plan</li><li>Gratuity</li><li>Annual travel allowance</li><li>Pick &amp; drop facility for females</li><li>Opportunity to work in a collaborative, innovative environment</li><li>Continuous learning and professional development opportunities</li></ul>LocationKarachi (On-Site)If you are interested in building your career in customer service and growing within a dynamic and supportive environment, we encourage you to apply.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Service Executive

HSK Digitronix Technologies

Job Position: Customer Service Representative (CSR) &ndash; Night Shift Job Type: Call-based jobCompany: Fortune Tech Industry: Vehicle Transportation &amp; Logistics (USA Market)Fortune Tech is hiring Customer Service Representatives for our transportation services operations. We work across the US and coordinate vehicle transportation from one location to another.Job Responsibilities:<ul><li>Handle inbound and outbound calls with US clients and carriers</li><li>Coordinate vehicle transportation orders across the USA</li><li>Communicate with carriers, drivers, and customers on calls and messages</li><li>Provide customer support and shipment updates</li><li>Track pickups and deliveries</li><li>Handle daily dispatch and coordination activities</li></ul>Required Skills:<ul><li>Good English communication skills (spoken and written)</li><li>Comfortable working in a call-based environment</li></ul>Work Location: Gulshan-e-Iqbal , Block 3 , near Disco Bakery, KarachiWorking Hours (Ramadan Schedule):<ul><li>8:00 PM to 4:00 AM</li><li>(for females timings: 8:00 PM to 1:00 AM)</li></ul>Working hours <ul><li>6:00 PM to 3:00 AM</li><li>(for females timings : 6:00 PM to 1:00 AM)</li></ul>Salary Package:<ul><li>PKR 35,000 &ndash; 40,000 per month</li><li>Commission in USD Dollars</li><li>Daily hand-cash</li></ul>Important Notes:<ul><li>This is a call-based job.</li><li>We do not provide any conveyance / pick &amp; drop facility.</li><li>No conveyance will be provided for female candidates as well.</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>Do you have good english communication skills?</li><li>Are you able and willing to work in night shift from 6PM-3AM?</li><li>Can you manage your own conveyance to gulshan e iqbal block 3 ?</li></ul>Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer service executive

Nordica Health Products Pvt Ltd

1. Responsible to handle customer services issues via telephone and taking ownership of each enquiries and complaints with proper follow-up, actions to ensure resolution does reaching customer satisfaction.2. Identifying marketing and developing relationship with new clients.3. Maintaining report with existing customers to ensure customer satisfaction and loyalty.4. Handles incoming calls or inquiries from prospective customers or clients.5. Assists customers effectively by solving customer&rsquo;s queries.6. Provide first-call resolution and forwarding customers complaints to relevant departments.Discusses product offers and ensures customer understandingJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Executive- Female

Ezone Pearl

Job Description:We are hiring a Customer Support Executive to manage customer communication for our growing online business.This is an office-based position. The role requires strong written communication skills and the ability to handle customer queries professionally and efficiently.Key Responsibilities:<ul><li>Respond to customer emails and messages in a timely manner</li><li>Handle order inquiries, shipping updates, returns, and complaints</li><li>Resolve customer concerns with professionalism and accuracy</li><li>Maintain organized records of customer interactions</li><li>Coordinate with internal departments when necessary</li><li>Ensure high customer satisfaction</li></ul>Requirements:<ul><li>Excellent written English (grammar and tone must be strong)</li><li>Prior customer service experience preferred</li><li>Ability to manage difficult customers calmly</li><li>Strong attention to detail</li><li>Good typing speed</li><li>Basic understanding of order processing systems</li><li>Must be punctual and disciplined</li></ul>Location:Office-based position - Karachi (Gulshan-e-Iqbal)Working Hours:From 9:30 AM to 6:00 PMSalary:Market competitive. Final offer based on experience and skill level.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How would you rate your written English skills? Select one from Basic, Intermediate, Advanced</li><li>What is your current monthly salary?</li><li>What is your expected monthly salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service : 2 years (Required)</li></ul>Work Location: In person

Customer Support Executive (E-commerce Operations)

Dany Technologies

Hiring Alert!!We are looking for CS Executive / Suppport Executive in our customer care department.Requirements:- Good Communication skills - 1 to 2 years of relevant experience in any call center - Can take customer calls, queries related to products, Warranty guidelines chat support, feedback, email etcLocation: Sindhi Muslim Society - Sharah-e-FaisalJob Timings: 10:00AM to 7:00pmInterested candidates can submit their updated resumes to careers@audionic.co / careers@danytech.com, mentioning the job title in the subject line.Job Type: Full-timeWork Location: In person

CS Executive / Support Executive

Icon Group of Companies

Icon Global (Private) Limited is seeking a Customer Retention Executive to play a key role in nurturing client relationships, improving satisfaction levels, and ensuring long-term loyalty.Role OverviewAs part of our team, you will be the primary point of contact for existing customers, focused on creating positive experiences, resolving concerns, and uncovering opportunities for growth. Your efforts will directly contribute to reducing customer churn and maximizing client value.Responsibilities: Foster lasting relationships with current clients to strengthen loyalty and encourage repeat business. Respond to customer concerns and inquiries across phone, email, and chat with empathy and professionalism. Identify at-risk customers through behavioral insights and implement tailored retention strategies. Promote additional products and services through upselling and cross-selling initiatives. Maintain up-to-date and accurate records in CRM systems (Zoho CRM experience is advantageous). Work closely with Sales, Marketing, Accounts, and Logistics teams to resolve issues and enhance customer experiences. Track retention KPIs and prepare reports highlighting customer satisfaction, feedback, and loyalty trends.Qualifications:Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, or a related discipline. 2+ years of proven experience in customer retention, client management, or customer service. Strong interpersonal, negotiation, and conflict-resolution skills. Proficiency with CRM tools (Zoho CRM preferred). A sales-driven mindset with a strong focus on customer needs.Timings: 6 PM - 3 AM (Monday - Friday) Location: DHA Phase 2, Extension. Job Type: Full-time (On-site) Position Salary: Market CompetitiveOther Perks &amp; Benefits:Medical Insurance Provident Fund Paid Leaves Leaves Encashment Annual BonusNo. of positions available: 05Apply now: Send your resume to hr@icon.com.pk with the subject line &ldquo;Application for Customer Retention Executive&rdquo;Job Type: Full-timeWork Location: In person

Customer Retention Executive- Evening Shift

Tech Cuber

Hiring Hiring Hiring......Location: Gulshan-e-Iqbal, Block 6 Shift Timing: Night Shift (9:00 PM &ndash; 6:00 AM) Employment Type: On-siteJob DescriptionWe are looking for a Chat Sales Executive to handle customer inquiries and sales through live chat. This role is ideal for freshers or candidates with strong written English and good communication skills.Responsibilities<ul><li>Respond to customer queries via live chat professionally</li><li>Assist customers with product/service information</li><li>Convert chats into successful sales</li><li>Maintain chat quality, accuracy, and response time</li><li>Follow company chat and sales guidelines</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Strong written English communication skills</li><li>O-Level / A-Level / English language certificate preferred</li><li>Ability to handle multiple chats efficiently</li><li>Basic computer and typing skills</li></ul>Preferred (Plus Point)<ul><li>Prior chat support or sales experience</li><li>Customer service or sales mindset</li></ul>What We Offer<ul><li>Training provided</li><li>Growth opportunities</li><li>Supportive work environment</li></ul>Job Types: Full-time, FresherWork Location: In person

E-Commerce Chat Sales Executive (Onsite and Night Shift)

Explore 686+ Customer service executive in Gulistan E Johar Jobs In Karachi this March. Find roles across top companies and apply now to boost your career.