admin and client service representative Jobs in Sharjah United Arab Emirates

admin and client service representative

customer relationship executive Jobs in Sharjah United Arab Emirates

customer relationship executive

customer service (arabic–english) – e-commerce & retail Jobs in Sharjah United Arab Emirates

customer service (arabic–english) – e-commerce & retail

customer service specialist Jobs in Sharjah United Arab Emirates

customer service specialist

customer service/receptionist Jobs in Sharjah United Arab Emirates

customer service/receptionist

customer service

all day dining restaurant

Job Description: We are looking for a friendly, energetic, and responsible Play Area Attendant to join our team. The ideal candidate should enjoy working with children, ensure their safety, and create a fun and positive environment in the play area.Responsibilities:<ul><li>Supervise children while they play, ensuring their safety at all times.</li><li>Greet parents and children in a warm and welcoming manner.</li><li>Maintain cleanliness and organization in the play area.</li><li>Follow safety rules and company policies.</li><li>Assist children with games, toys, and activities.</li><li>Report any incidents or maintenance issues to the supervisor.</li></ul>Requirements:<ul><li>Male or Female.</li><li>Must be comfortable working with children of all ages.</li><li>Previous experience in a children&rsquo;s play area, daycare, or similar environment is an advantage.</li><li>Friendly personality, patience, and good communication skills.</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Customer Service

dar al khaybar medical center

Job Summary: Fluent in Arabic and Pashto. Salary and Good Incentives.A FEMALE CANDIDATE WILL BE PREFERRED.We are looking for a friendly, professional, and organized Customer Service Representative / Receptionist to be the first point of contact for our patients and visitors. The role involves managing front desk operations, assisting patients with appointments and inquiries, and ensuring a welcoming and efficient experience at our center.Key Responsibilities:<ul><li>Greet and welcome patients and visitors in a courteous and professional manner.</li><li>Answer phone calls, respond to inquiries, and provide accurate information about services.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Maintain and update patient records and registration details.</li><li>Coordinate with doctors, nurses, and other departments to ensure smooth patient flow.</li><li>Handle billing and payment processes when required.</li><li>Manage the reception area to keep it clean, organized, and presentable.</li><li>Address patient concerns promptly and escalate issues to management when necessary.</li><li>Maintain confidentiality and follow all clinic policies and procedures.</li></ul>Requirements:<ul><li>Minimum High School Diploma; Diploma or Degree in Administration or related field preferred.</li><li>Prior experience in customer service or front desk (preferably in healthcare) is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Office (Word, Excel) and appointment scheduling software.</li><li>Fluent in English ,Arabic and Pashto or other languages is an added advantage.</li><li>Positive attitude, strong work ethic, and professional appearance.</li></ul>Work Schedule:<ul><li>Full-time / Shift basis (as per clinic timing)</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthExperience:<ul><li>Health care: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>Pashto (Preferred)</li></ul>

Customer Service/Receptionist

Travelex Emirates Exchange

Building and nurturing relationships with customers through inbound calls and emails, understanding their travel and currency needs, and customizing their experience accordingly. Assisting in resolving Travelex-related queries, including providing rates, store details, and additional information on products and services. Receiving and addressing customer complaints, whether directly through phone/email or via branches. Ensuring customer complaints are managed without bias, maintaining transparency and honesty in all communications. Ensuring customer complaints are resolved within the agreed turnaround times. Maintaining a register to record all complaints, regardless of their nature. Assessing customer satisfaction based on post-complaint resolution surveys and providing feedback to management for service improvement. Implementing Consumer Protection Regulations issued by the Central Bank of UAE across the UAE business. Ensuring team compliance with company and location policies, including audit, risk, health & safety, security, CAR, and KYC checks, and completing training within the required timeframe. Providing retail management with feedback based on customer complaints and suggestions for improvement. Adhering to data protection and financial regulation standards in every call while achieving business objectives and metrics such as compliance, customer satisfaction, and call handling. Regularly communicating best practices. Completing all Workday activities promptly. Ensuring team members are updated on the latest changes or updates in company policies and procedures. Supporting compliance checks when required in any location requested by management, such as KYC checks or staff knowledge checks. Supporting store visits, reviewing visual excellence, and conducting independent C.A.R.E observations in stores. The above is not an exhaustive list of duties; you will be expected to perform different tasks as necessitated by your evolving role and the organization's overall business objectives. Required Experience: Unclear Seniority<img src="https://www.jobg8.com/Tracking.aspx?Lpr6zL7TZRHm83bx92X8n4y9Z3HnxmRny" width="0" height="0" />

Customer Service Specialist

Invest Bank

Job Purpose To deliver timely and error free services to all customers to ensure the fulfilment of types of financial and no non-financial transactions as per customer requirements in line with Bank Policy, Central Bank guidelines and industry standard. Job Accountabilities <ul> <li>Meet all financial targets assigned by Management.</li> <li>Answer inquiries about banking products and promote the same to customers as and when they open accounts.</li> <li>Monitor customer accounts and ensure all parameters set as per procedures and policies are complied with.</li> <li>Handle both Financial and non-financial transactions by reducing the customer waiting and service time.</li> <li>Provide customers with competent, timely and error free service to ensure high levels of customer satisfaction.</li> <li>Ensure that KYC's and expired documents are updated on daily basis.</li> <li>Follow up and ensure that mandate documents are up to date.</li> <li>Provide assistance to the customers in filling out the banking forms, addressing complaints, using in-bank ATM machines, and directing to the right bank representative to complete customer's request.</li> <li>Follow all established Banks policies, operating manuals, service quality standards and code of conduct for smooth workflow and low level of operational risks.</li> <li>Strive to eliminate risk by ensuring compliance to the banks procedures & Policies as well as Central bank requirements.</li> <li>Submit departmental statements and reports timely and accurately to meet branch operations requirements, policies, and standards.</li> <li>Show proactive approach to work as replacement of other staff in needed.</li> <li>Participate in training of other operational functions to learn other operational functions and replace staff if needed.</li> <li>Customer Service Officer reports to the Branch Operations Manager and confers with the latter on critical and strategic issues.</li> <li>Key decisions having significant impact branch operations are referred to the Branch Operations Manager for approval before implementation.</li> <li>Customer Service Officer exercises operational and financial authority as per the level established by Invest Bank's Branch Operations Department.</li> <li>Work as a backup supervisor for Cash Supervisor as and when required.</li> </ul> Qualifications, Experience & Skills <ul> <li>Bachelor's degree in any discipline</li> <li>3 -5 years of experience in the customer service sector preferably in banking industry.</li> <li>1 - 3 years of experience in Banking system and applications related to customer service department.</li> <li>Pleasing personality</li> <li>Good English communication skill.</li> <li>Communication in Arabic and other recognized languages is an advantage.</li> <li>Good knowledge of all Corporate Banking products, Retail Banking productions.</li> <li>Good interpersonal skills</li> <li>Accuracy & attention to details</li> <li>Customer Oriented.</li> <li>Ability to work well in a team and in multicultural environment.</li> <li>Ability to self-update market developments.</li> <li>Customer Oriented.</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?XYhBVONonz5ghph1BuVaw8uxR7auDaRbh" width="0" height="0" />

Customer Service Officer (UAE National)

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Greet customers warmly and create a friendly, welcoming environment.
 </li>
 <li>
 Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
 </li>
 <li>
 Handle cash, card, and digital transactions accurately using the POS system.
 </li>
 <li>
 Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
 </li>
 <li>
 Upsell tickets, combo deals, and retail items to maximize revenue.
 </li>
 <li>
 Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
 </li>
 <li>
 Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
 </li>
 <li>
 Monitor customer flow and provide assistance to avoid queues or delays.
 </li>
 <li>
 Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
 </li>
 <li>
 Maintain accurate records of transactions, refunds, and reports as required.
 </li>
 <li>
 Follow all company policies regarding hygiene, health, safety, and data security.
 </li>
 <li>
 Support colleagues and other departments during peak times, special events, and promotions.
 </li>
 <li>
 Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
 </li>
 <li>
 Strong communication and customer service skills, with a friendly and professional attitude.
 </li>
 <li>
 Ability to work under pressure in a fast-paced, guest-facing environment.
 </li>
 <li>
 Flexible to work shifts, including evenings, weekends, and public holidays.
 </li>
 <li>
 Adherence to hygiene, grooming, and uniform standards at all times.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Customer Service Officer - VOX Cinemas

Star Gallery Mart

About UsStar Gallery Mart is one of the UAE&rsquo;s fastest-growing electronics and lifestyle retailers, specializing in mobile accessories, gadgets, and home appliances. We are looking for a bilingual, energetic, and sales-driven Customer Service Representative to handle online and in-store customer interactions.Job SummaryWe are seeking a dynamic Arabic&ndash;English professional to manage customer engagement, social media responses, and online sales. You will create engaging posts, respond to inquiries in real time, assist customers with orders, and coordinate deliveries &mdash; all while driving sales and ensuring top-quality service.Key Responsibilities<ul><li>Post daily videos, stories, and product content across Instagram, TikTok, Snapchat, and Facebook.</li><li>Respond promptly to customer messages and comments on social media and WhatsApp in Arabic and English.</li><li>Assist customers in placing online orders via the website, app, or WhatsApp, guiding them through the checkout process.</li><li>Answer phone calls, explain product details, prices, and promotions, and handle after-sales support.</li><li>Coordinate with the delivery/logistics team to ensure smooth and timely deliveries.</li><li>Monitor and assist with Meta Ads (Facebook &amp; Instagram) and boosting campaigns.</li><li>Maintain a positive brand image through quick, professional, and friendly communication.</li><li>Work toward monthly sales targets and report performance to management.</li></ul>Requirements<ul><li>Fluent in Arabic and English (spoken and written).</li><li>Prior experience in customer service, social media management, or online sales.</li><li>Strong understanding of Meta Business Suite, WhatsApp Business, and e-commerce tools.</li><li>Good computer and smartphone skills (posting, replying, basic data entry).</li><li>Energetic, persuasive, and customer-focused personality.</li><li>Familiarity with UAE delivery systems and customer preferences.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary + sales commission.</li><li>Career growth opportunities in a leading UAE electronics brand.</li><li>Work in a fast-paced, digital, and creative environment.</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Customer Service (Arabic–English) – E-Commerce & Retail

FERAS SWEETS

We are looking for a female cashier with a friendly and professional attitude to join our team. The role involves handling transactions, assisting with orders, and ensuring excellent customer service in a busy sweets and restaurant environment.Requirements:<ul><li>Previous cashier or customer service experience preferred</li><li>Strong communication and basic math skills</li><li>Well-presented, punctual, and customer-oriented</li></ul>Job Type: Full-timePay: From AED1.00 per hour

Female Cashier

Explore 269+ Customer service in Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.