logistics specialist

procurement specialist

customer service export coordinator Jobs in Istanbul

customer service export coordinator

export logistics supervisor Jobs in Istanbul

export logistics supervisor

contract logistics strategy and analysis lead Jobs in Istanbul

contract logistics strategy and analysis lead

customer service logistics specialist

Minerals Technologies Inc.

<div>
 
 
 Customer Service &amp; Logistics Specialist
 
 
 
 
 Specialties&nbsp;
 
 
 
 
 
 
 
 Minerals Technologies Inc.
 
 &nbsp;(MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial markets, including household and personal care, paper, foundry, steel, construction and environmental solutions around the world. MTI focuses on two major segments &ndash;&nbsp;
 
 Consumer &amp; Specialties
 
 &nbsp;and&nbsp;
 
 Engineered Solutions
 
 .&nbsp;
 
 
 
 
 
 The
 
 &nbsp;Specialty Minerals (SMI)&nbsp;
 
 segment produces and sells the synthetic mineral product precipitated calcium carbonate (PCC), mines mineral ores and processes and sells natural mineral products, primarily limestone and talc. This segment's products are used principally in the paper, building materials, paint and coatings, glass, ceramic, polymer, food, automotive and pharmaceutical industries.
 
 
 
 
 
 
 
 
 
 We currently have an exciting opportunity for a
 
 Customer Service &amp; Logistics Specialist
 
 based at our facility in Istanbul, Turkey.
 
 
 
 Customer Service &amp; Logistics Specialist is responsible for (but not limited to) customer service for all domestic and international customers, responding to customer requests in timely and efficient manner, obtaining carrier rates, arranging freight and domestic and export operations in coordination with the Sales and Manufacturing Teams, and follows up all the domestic and international orders and shipments to ensure timely delivery and customer satisfaction.
 
 
 Excellent English both verbal and written skills required. Occasional coverage for other countries and regions may be required.&nbsp;
 
 
 
 
 
 
 MAIN DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Management of customer service, order management, including pricing, proforma invoices, credit/collection, new customer, and location set up for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Daily management of logistics, warehousing, and shipments for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Inventory control &ndash; insuring safety stock and kanban system are in place for abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Oversight of dispatching of product from site, invoicing and completion of all shipping documentation for local customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manage and maintain carrier and distributor contracts in company contract management system.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for sales, inventory, customer complaint reporting and Voice of the Customer (VOC) surveys.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Demand Planning including organization of sales forecast for operations plan &amp; interface with financial team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 KPI&rsquo;s include OTIF, Invoice Accuracy, Customer Responsiveness
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Booking sales orders in Oracle for local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sending problematic orders to EMEA team (hold customer)
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Raising the sales invoices, scanning of the AP invoices received to paywiz for Local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coding proper product line on the invoices.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Entering DFF columns on freight recovery report.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Preparing monthly forecast report for month end close.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Working with accounting team closely and responding queries related accounting and finance of the operation.&nbsp;
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure company safety targets are met.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Duties and responsibilities may be assigned or reassigned to this job at any time.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp;The requirements listed below are representative of the knowledge, skill, and /or ability required.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 EDUCATION and/or EXPERIENCE
 
 &nbsp;
 
 
 Bachelor&rsquo;s degree (B.S./B.A.) from a four-year university.
 
 
 Minimum 3 years of experience, performing International Customer Service and Logistics in a manufacturing environment with in depth knowledge of export documentation and compliance requirements.
 
 
 Experience in an ERP system integrated environment, preferably with Oracle E-Business Suite Applications.
 
 
 Proficiency with MS Word, Excel, Outlook and Internet a must
 
 
 
 
 
 
 COMMUNICATION SKILLS
 
 &nbsp;
 
 
 Possess excellent English language verbal and written skills and effectively present communication/information when required.
 
 
 Must be reliable, well organized and able to work independently, with minimal supervision
 
 
 Strong collaborative, problem solving and interpersonal skills, very detail oriented with proven ability to prioritize
 
 
 
 
 
 
 TRAVEL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Travel may occur on an infrequent basis.
 
 
 
 &nbsp;
 
 
 
 
 PHYSICAL DEMANDS
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 &nbsp;
 
 
 While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times.
 
 
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
</div>

Customer Service & Logistics Specialist

Ormco

<div>
 
 Job Description
 
 
 
 Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.
 
 
 
 Job Requirements
 
 
 
 
 Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye
 
 
 
 
 Reports to: Country Sales Manager &ndash; Spark Turkey
 
 
 
 
 Location: Istanbul, Turkey
 
 
 
 
 About The Role
 
 
 
 As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams.
 
 
 This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience.
 
 
 
 Key Responsibilities
 
 
 
 
 Order &amp; Delivery Management
 
 
 
 <ul>
 <li>
 Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.
 </li>
 <li>
 Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.
 </li>
 <li>
 Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.
 </li>
 <li>
 Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.
 </li>
 <li>
 Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.
 
 
 </li>
 </ul>
 
 Customer Communication &amp; Support
 
 
 
 <ul>
 <li>
 Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.
 </li>
 <li>
 Communicate fluently in English and Turkish with both internal teams and external stakeholders.
 </li>
 <li>
 Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.
 
 
 </li>
 </ul>
 
 SAP &amp; Data Administration
 
 
 
 <ul>
 <li>
 Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.
 </li>
 <li>
 Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.
 </li>
 <li>
 Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 <ul>
 <li>
 Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.
 </li>
 <li>
 Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.
 </li>
 <li>
 Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.
 </li>
 <li>
 Fluency in English and Turkish (both written and verbal) is mandatory.
 </li>
 <li>
 Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.
 </li>
 <li>
 Strong organizational, analytical, and problem-solving skills.
 </li>
 <li>
 Excellent communication and coordination abilities with a high level of attention to detail.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.
 </li>
 <li>
 This position is based out of Istanbul, T&uuml;rkiye.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in the dental, medical device, or healthcare industry is an advantage.
 </li>
 <li>
 Familiarity with ERP and CRM systems.
 </li>
 <li>
 Knowledge of logistics documentation, customs procedures, or import/export coordination.
 </li>
 <li>
 A proactive mindset with a customer-first approach and commitment to continuous improvement.
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands.
 
 
 
 Operating Company
 
 
 
 Ormco
 
 
 Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Customer Support Specialist – Spark Türkiye

Savino Del Bene

<div>
 
 
 Savino Del Bene
 
 is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 340 offices and over 6200 employees across five continents, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets.
 
 
 
 
 
 We are currently seeking an experienced
 
 Senior
 
 
 Air Freight Operation &amp; Documentation Specialist
 
 to join our growing team. We are looking for an individual with a strong background in air freight operations and a passion for delivering efficient, compliant, and customer-focused logistics solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Plan, coordinate, and execute all air freight shipment operations in compliance with company policies and international regulations.
 </li>
 <li>
 Manage booking arrangements, flight schedules, and carrier coordination to ensure timely cargo movement.
 </li>
 <li>
 Prepare, verify, and issue all air freight documentation, packing lists, and customs declarations.
 </li>
 <li>
 Ensure all shipping documents are accurate, complete, and compliant with customs requirements.
 </li>
 <li>
 Communicate effectively with airlines, freight forwarders, customs authorities, and ground handling agents to manage smooth operational workflows.
 </li>
 <li>
 Enter shipment details accurately into the company database and maintain both physical and electronic documentation records.
 </li>
 <li>
 Monitor and track shipments, proactively resolving any operational or documentation discrepancies that may arise.
 </li>
 <li>
 Collaborate closely with internal teams (customer service, finance, and warehouse) to ensure on-time cargo delivery and document submission.
 </li>
 <li>
 Address and resolve customer inquiries or complaints promptly, providing updates throughout the shipment process.
 </li>
 <li>
 Ensure all processes and documentation comply with international trade laws, export/import regulations, and industry standards.
 </li>
 <li>
 Identify and implement process improvements to enhance operational efficiency and documentation accuracy.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Logistics, Business Administration, International Trade, or a related field.
 </li>
 <li>
 Solid theoretical and practical knowledge of the freight forwarding and logistics industry, with a strong focus on air freight operations and documentation.
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in air freight operations and/or documentation within an international logistics environment.
 </li>
 <li>
 Good command of
 
 English
 
 .
 </li>
 <li>
 Proficiency in Microsoft Office applications and familiarity with logistics management systems.
 </li>
 <li>
 Strong communication, coordination, and interpersonal skills.
 </li>
 <li>
 A proactive, self-motivated team player with the ability to build effective relationships across departments and with external partners.
 </li>
 <li>
 Highly detail-oriented, with strong organizational, analytical, and follow-up skills.
 </li>
 <li>
 Results-driven and able to perform effectively under pressure in a fast-paced environment.
 </li>
 <li>
 Demonstrated ability to take initiative, assume responsibility, and contribute to continuous process improvement.
 </li>
 </ul>
</div>

Senior Air Freight Operation & Documentation Specialist

<div><div>We&rsquo;re looking for Planning Specialist across our business located in Maltepe, &#304;stanbul! 
</div><div>
Let's be the part of our #TogetherUnstoppable team! 
</div><div>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results. 
</div><div>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value-added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area. 
</div><div>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space. 
</div><div>
Qualifications:</div><ul><li>Preferably bachelor&rsquo;s degree in Industrial Engineering, International Logistics or related fields</li><li>Having knowledge on logistics processes is strong asset</li><li>Able to work under pressure and meet deadlines</li><li>Minimum Upper Intermediate in English both verbal and writing is a must</li><li>Very good command of MS Office tools</li><li>Strong organization and planning skills</li><li>Willing to work cooperatively as a team member</li><li>High customer focus and teamwork spirit</li></ul><div> 
Job Description</div><ul><li>Following daily open orders and make sure that about their logistical organization</li><li>Managing 3rd PL firms according to customer needs</li><li>Making a long-term critical part analysis</li><li>Providing the parts to production lines in time without any production loss</li><li>Deciding MOT (mode of transportation) in short-term and long term by optimizing budget cost.</li><li>Optimizing the route definition for under the cross-docking service.</li><li>Managing material flow during contingency or disaster periods, creating alternative flow plans to feed production according to JIT principles</li><li>Making risk and root cause analysis for all supply chain processes and establishing of precautions and emergency plans</li><li>Supporting daily, weekly and monthly reports</li></ul></div>

LLP - Planning Specialist (MP&L)

Noatum Logistics

<div>
 
 We are looking for a new team member to join us as
 
 Isotank Operations Specialist
 
 for our Isotank Container Department in Noatum T&uuml;rkiye &Idot;stanbul Office.
 
 
 
 
 
 Job Description
 
 
 
 
 
 We are currently recruiting for
 
 Isotank Operations Specialist
 
 to join our Isotank Container Department. You will be joining a professional and international team with extensive knowledge of the industry. Working closely with our customers and vendors, you will provide customers with excellent service. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.
 
 
 
 
 
 Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products with a fleet of more than 50,000 tank containers.
 
 
 
 
 
 We help our customers improve their supply chain management, by minimizing costs and increasing efficiency. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future. Our people share our business goals to continuously improve, innovate and challenge the everyday.
 
 
 
 
 
 What You Will Be Doing
 
 
 
 
 
 As Isotank Operations Specialist, you will execute operational logistics requirements necessary for the successful import and/or export of orders as accepted by STC, to the customer&rsquo;s satisfaction.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Plan and execute logistics requirements necessary for the successful export and/or import of orders as accepted by STC, to the customer&rsquo;s satisfaction; Accomplish tasks before deadline given by Isotank Container Director.
 </li>
 <li>
 Manage day-to-day operational emergencies in your area and to inform Isotank Container Director any serious incidents.
 </li>
 <li>
 Work cooperatively with colleagues to balance workloads, resulting in the effective and timely updating of necessary information, customer communication, freight billing, collections and documentation requirements.
 </li>
 <li>
 Colloborating with the Isotank Container Team weekly, monthly and end of month activities demanded by the business and come up with resolution of any cost control or invoicing issues.
 </li>
 <li>
 Execution of the entire operation process for the customers under her/his responsibility,
 </li>
 <li>
 Execution of all coordination with Stolt, equipment selection, follow-up,
 </li>
 <li>
 Processing of reservations from Stolt or local customers,
 </li>
 <li>
 Ensuring the flow of information by making timely and complete notifications to all relevant units,
 </li>
 <li>
 Tank container selection, execution of internal transportation process, follow-up of temporary acceptance procedures,
 </li>
 <li>
 Opening and tracking files in the Stolt program,
 </li>
 <li>
 Creating files in SOFT program, making income/expense entries,
 </li>
 <li>
 Following the customs stages of the organized shipments,
 </li>
 <li>
 Follow-up, control and preparation of documentation (HBL &amp; MBL) processes,
 </li>
 <li>
 Printing HBL and issuing invoices after the ship's departure,
 </li>
 <li>
 Ensuring that the relevant documents are delivered to the customers by proceeding in coordination with the finance unit,
 </li>
 <li>
 Resolving erroneous invoices by negotiating with the ship owner or suppliers,
 </li>
 <li>
 Complete and timely preparation of periodic reports.
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree,
 </li>
 <li>
 Minimum 2 year operations experience in the tank container industry or a comparable alternative.
 </li>
 <li>
 Advanced level of English.
 </li>
 <li>
 Strong international experience, and awareness of cultures.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Must be ethical, impartial, organized, detail oriented and able to prioritize, and set goals.
 </li>
 </ul>
 
 
</div>

Isotank Operations Specialist

ALFA Medical Investment Fund

Planning SpecialistLocation: &#350;i&#351;li, &#304;stanbulAbout the PositionDentSpa Clinic is looking for a highly organized and proactive Planning Specialist to support our coordination and logistics operations. In this role, you will ensure that patient schedules and transportation run smoothly, creating a comfortable and efficient experience for our international visitors. Since we serve a multicultural patient base, strong command of Arabic, English, and Turkish is essential.What You Will Do<ul><li>Manage and arrange patient appointments based on their needs and preferred times</li><li>Share appointment information clearly in Arabic, English, or Turkish</li><li>Arrange transportation, ensuring timely pick-up and drop-off for patients</li><li>Coordinate with drivers and transportation partners to guarantee punctual service</li><li>Keep organized and accurate records of schedules, routes, and changes</li><li>Work closely with the planning and logistics team to improve daily operations</li></ul>What We&rsquo;re Looking For<ul><li>Fluency in Arabic, English, and Turkish</li><li>Experience in planning, scheduling, logistics, or coordination is an advantage</li><li>Strong communication skills and a patient-focused approach</li><li>Detail-oriented, organized, and able to multitask</li><li>Comfortable working in a fast-moving environment</li></ul>Why DentSpa?<ul><li>Competitive base salary + performance bonuses</li><li>A chance to work in one of the leading clinics in the health tourism sector</li><li>A diverse, multilingual, and supportive team culture</li><li>Opportunities to engage with international markets and expand your professional network</li><li>Meaningful work that directly contributes to better patient experiences</li><li>Exclusive employee discounts on dental treatments</li><li>Meal allowance provided via Multinet</li></ul>If you are enthusiastic about coordination, enjoy helping people, and meet the language and skill requirements, we would be happy to receive your application and welcome you to our growing team at DentSpa Clinic.Job Type: Full-timeApplication Question(s):<ul><li>Please state the languages you are fluent in.</li><li>Do you have both registered adress and residence permit to stay in Turkey?</li><li>What is your salary expectation?</li></ul>

Planning Specialist (Arabic&Turkish)

Epson Middle East FZCO

<div>
 
 
 
 Your mission:
 
 
 
 
 The Fulfillment Specialist serves as a pivotal figure in overseeing the complete fulfillment performance for the META- CW Asia region. This role is not just about executing sales orders; it's about orchestrating seamless customer experiences while achieving stringent operational metrics as outlined in agreed-upon KPIs. You will be responsible for managing our fulfilment performance of logistics and deliver continuous improvement to fulfillment and other supply chain processes
 
 
 
 
 
 
 
 
 
 What you will do:
 
 
 
 
 
 <ul>
 <li>
 Manage the fulfillment process to ensure deliveries are created on time to maximize revenue. Do so within framework of KPIs agreed with ESCs.
 </li>
 <li>
 Ensure that deliveries are made on time to meet the customers&rsquo; requirements and as early as possible to enable our 3PL to meet the KPI set.
 </li>
 <li>
 Manage the B2B &amp; Spare Parts logistics operation in terms of customer satisfaction and budget spend, including inventory management and overall logistics performance.
 </li>
 <li>
 Manage relations about the fulfillment process towards Sales and customer Operations in all EME.
 </li>
 <li>
 Act as a trouble shooter when issues occur with sales or sales deliveries.
 </li>
 <li>
 Alert the planning regarding delays or shortages and support them to optimise the weekly availability plan.
 </li>
 <li>
 Return management: follow up the claims reported by Epson Sales Companies (ESC&rsquo;s).
 </li>
 <li>
 Maintain a positive and constructive relationship with our 3PL.
 </li>
 <li>
 Work closely with the 3PL to ensure a smooth process of customer orders.
 </li>
 <li>
 Monitor adherence to all customs procedures and trade laws in alignment with Turkish regulations, acting as the key point of contact for local authorities and customs brokers.
 </li>
 <li>
 Serve as the primary logistics representative in Turkey, coordinating with regional and HQ teams to ensure seamless operations and regulatory compliance.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What we ask for:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in related field in Supply Chain discipline.
 </li>
 <li>
 Expert knowledge of fulfillment and planning processes
 </li>
 <li>
 Expert in using SAP MM and Business Objects and demonstrated experience in improving SAP to increase efficiency.
 </li>
 <li>
 High level knowledge of Excel
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 What we offer:
 
 
 
 
 
 Benefits
 
 
 
 
 In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.
 
 
 
 
 
 Our heritage
 
 
 
 
 
 
 
 We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.
 
 
</div>

Fulfillment/Logistics Specialist

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