call centre executive

call centre executive for owner association and property management Jobs in Abu Dhabi

call centre executive for owner association and property management

customer care representative (uae national) Jobs in Abu Dhabi

customer care representative (uae national)

customer service advisor - arabic speaker - abudhabi Jobs in Abu Dhabi

customer service advisor - arabic speaker - abudhabi

customer service officer - non-motor - abu dhabi Jobs in Abu Dhabi

customer service officer - non-motor - abu dhabi

customer service officer corporate office

Madi International

Overview Madi International is seeking a dedicated and professional Customer Service Officer to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards. Responsibilities <ul><li>Respond to customer inquiries via phone, email, and in person in a professional and timely manner</li><li>Process orders, returns, and service requests accurately</li><li>Resolve customer complaints with a solution-oriented approach</li><li>Maintain customer records and update information in the CRM system</li><li>Provide information on products, services, and promotions</li><li>Coordinate with internal teams to ensure customer satisfaction</li><li>Uphold Madi International's standards of customer care and professionalism</li></ul> Qualifications <ul><li>1-2 years of experience in customer service or a similar role</li><li>Strong communication skills in both English and Arabic</li><li>High school diploma or higher education (bachelors degree is a plus)</li><li>Proficiency in Microsoft Office and CRM systems</li><li>Excellent problem-solving skills and attention to detail</li><li>Positive attitude and ability to work as part of a team</li><li>Passion for the beauty and wellness industry is a plus</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul> Industries <ul><li>Cosmetics</li></ul>Get notified about new Customer Service Officer jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.

Customer Service Officer-Corporate Office

Oia Properties

About Oia PropertiesOia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.Primary Purpose We are seeking a detail-oriented and proactive Administrative Officer to provide comprehensive administrative and operational assistance to our Sales team. The role involves coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.Key Responsibilities:&middot; Manage incoming and outgoing calls, ensuring timely responses.&middot; Respond promptly to emails and client inquiries.&middot; Receive and handle customer inquiries professionally.&middot; Update the sales team on upcoming events and provide necessary support.&middot; Communicate and register with developers and agencies.&middot; Coordinate driver schedules and track driver overtime&middot; Order and manage office supplies.&middot; Maintain office cleanliness and ensure smooth day-to-day operations.&middot; Ensure employee adherence to company policies.&middot; Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.Qualifications and Experience:<ul><li>Proven experience in administration.</li><li>Bachelor&rsquo;s Degree in any administration-related field.</li></ul>Key Skills &amp; Competencies<ul><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail with strong documentation and filing practices.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timeJob Type: Full-time

Administrative Officer (UAE National)

Al Ramz Corporation

A financial services firm in Abu Dhabi is seeking a Chief HR Officer and Head of Business Support. The role requires a minimum of 10 years' experience in corporate finance advisory, a Bachelor's in Law, and fluency in Arabic and English. The incumbent will direct legal strategy, ensure compliance with regulations, and provide guidance on governance matters. Strong negotiation skills and extensive corporate law knowledge are mandatory.

Senior VP, Legal & Corporate Governance

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :
 
 Operation &amp; Service Officer
 
 
 Location :
 
 Abu Dhabi- BR-Shahama Branch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Role Purpose: Handling the branch operations &ndash; Review, control &amp; approval, Sales and business acquisition, Management of service delivery and Staff Management and Coordination.&nbsp;
 
 
 
 &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Cash Vault - Dual control of branch Vault&nbsp;
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Providing cash to tellers for daily business transactions, approving daily transactions for remittances and other products, where applicable approving the override of transactions exceeding specified teller limits
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Managing branch cash as per cash holding limit
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Process &amp; balance daily inward and outward clearing transactions
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Reconciliation and review of errors in teller transactions
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Review and approve work processes documentations and system input reports, accomplished on account of deposit sales and retail &amp; institutional services, by customer service staff
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all customers transactions as per ADIB policies and procedures
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Sign on behalf of the bank as per the assigned limit
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Control and supervision of operations work processes for compliance with ADIB&rsquo;s Credit &amp; Operational Policies &amp; Procedures, thus maintaining an acceptable both internal and external audit rating
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Conduct surprise check of Branch Vault cash on a monthly basis and reports exceptions if noted, to HO authorities
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Facilitating and implementing work process improvements
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Interact with customers for sale of ADIB&rsquo;s deposit, Finance, Cards &amp; Takaful products by ensuring service efficiency and by adherence to best service standards
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Monitor the sales performance of CROs
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Generation of new business via out marketing calls and in- branch contacts through &ldquo;Open door policy&rdquo; in meeting customers
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Setting and monitoring sales plans for the branch and sales staff as per forecast
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Coaching of all sales staff to increase sales productivity and cross selling
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Monitor branch service standards for customer satisfaction
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Customer retention efforts with personal involvement in &nbsp; complaint resolution, account closures and inquiries
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Getting ad-hoc customer feedback
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Ensure service level agreements (SLA) with internal and external customers are in place, followed and are frequently calibrated for continuous improvement
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Observation of queue time and length and taking action as needed to capacities serving counters and or managing customer traffic
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Maintain staff morale and relationship
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Observe, coach /train and counsel staff towards expected behaviors
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;Identify training developments needs for staff and ensure that these are met as per schedules
 
 
 
 Specialist Skills / Technical Knowledge Required for this role:
 
 
 1.&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of products and services offered by ADIB
 
 2.&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of branch operations and back office functions
 
 3.&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of ADIB policies and systems&nbsp;
 
 4.&nbsp;&nbsp;&nbsp;&nbsp;Thorough Knowledge of all the Regulations issued by Central Bank of UAE
 
 5.&nbsp;&nbsp;&nbsp;&nbsp;Computer skills
 
 6.&nbsp;&nbsp;&nbsp;&nbsp;Communication and presentation skills- both Written and Oral (In English)
 
 
 &nbsp;
 
 
</div>

Operations & Service officer

HIRES IMG HUMAN RESOURCES CONSULTANCY - L.L.C - S.P.C

Location: United Arab Emirates Company: International Market Group Salary: Up to AED 10,000 per monthAbout the RoleInternational Market Group is seeking a highly skilled and experienced Corporate Insurance Officer to join our dynamic team. The ideal candidate will be responsible for managing and administering health and property insurance policies, ensuring compliance with UAE regulations, and maintaining strong relationships with insurers and brokers.Key Responsibilities<ul><li>Administer and manage health insurance policies, including member additions and deletions, in compliance with UAE laws and regulations.</li><li>Build and maintain strong relationships with insurers and brokers.</li><li>Monitor and implement updates related to UAE health insurance laws and eligibility requirements for UAE Nationals and expatriates.</li><li>Handle various types of health insurance plans (individual, family, and group).</li><li>Manage policy documentation, coverage limits, exclusions, and benefits.</li><li>Oversee claims processes and documentation for automobile, marine, and HSE incidents.</li><li>Manage property insurance policies and ensure compliance with relevant standards and regulations.</li><li>Utilize HRIS systems and Microsoft Office Suite for reporting and policy management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Healthcare Management, or a related field.</li><li>Minimum 8 years of experience in health insurance administration or a related HR role (preferably in the UAE).</li><li>Proficient in Microsoft Office Suite and HRIS systems.</li><li>Strong knowledge of UAE health insurance laws and industry practices.</li><li>Excellent communication and organizational skills. male candidates are preferred.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED10,500.00 per month

Corporate Insurance Officer

Hilton

<div>Learning &amp; Development Executive
A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives. 
 
 
What will I be doing? 
As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Provide quality training to internal customers</li>
<li>Assist in coordinating and administering Vocational Qualification</li>
<li>Adhere to in-house training plan</li>
<li>Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager</li>
<li>Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis</li>
<li>Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance</li>
<li>Ensure new employees have received departmental and legal training</li>
<li>Hold monthly Departmental meetings with trainers to ensure training needs are being covered</li>
</ul>What are we looking for? 
A Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in HR/training</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>CIPD qualified</li>
<li>Knowledge of hospitality</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Learning & Development Executive

Jack Art Gallery 

We&rsquo;re Urgently Hiring &ndash; Marketing &amp; Operations Officer (Full-Time)Location: Jack Art Gallery, Abu DhabiJack Art Gallery is urgently looking for a passionate and organized Marketing &amp; Operations Officer to join our creative team. The ideal candidate will help manage gallery activities, marketing campaigns, and daily operations while contributing creative ideas to promote art and events.We&rsquo;re looking for a candidate who:<ul><li>Is skilled in editing tools for social media ads and content creation.</li><li>Has strong English communication and customer service skills.</li><li>Can organize gallery activities, workshops, and events.</li><li>Has basic knowledge of business accounting, e-commerce, and computer applications (Word, Excel, etc.).</li></ul>Application Requirements:<ul><li>CV / Resume</li><li>Social Media Samples (reels, posts, campaigns)</li><li>Short Intro Video (max 5 minutes) introduce yourself and explain why you&rsquo;re a good fit for the role.</li></ul>How to Apply:Email: jackartgallery88@gmail.com WhatsApp: +971 50 907 6448 Location: Jack Art Gallery, Abu DhabiJob Type: Full-timePay: AED2,500.00 - AED4,500.00 per month

Marketing & Operations Officer (Full-Time)

Explore 1684+ Customer service officer corporate office in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.