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Thomas Foods International

The Role
 Company Description Thomas Foods International (TFI), established in 1988, is one of Australia's largest family-owned food businesses. Led by Darren Thomas, TFI has teams in Australia, the US, China, Japan, Middle East, SEA and Europe. TFI supplies premium meat and seafood produce globally. Driven by strong values, TFI is committed to high-quality products, customer service, and responsible business practices encompassing safety, animal welfare, and sustainability. TFI's success lies in its innovation and adaptability to changing consumer demands. The Dubai office facilitates the sales into our key partners around the region, predominately highly perishable chilled beef and lamb into retail and high-end foodservice. Role Description This is a full-time, on-site role located in Dubai for a Sales Support Officer. The Sales Support Officer will be responsible for providing excellent customer service, supporting sales order entry, production planning with plant, Logistics, and maintaining communication between all departments and clients. Day-to-day tasks include handling, processing orders, managing communication between documentation and logistics, and production planning.
 
Requirements
 Qualifications Strong Customer Service and Communication skills Excellent Analytical Skills Experience in Microsoft Office, Advanced Excel Skillset a plus. Ability to work independently and as part of a team. Experience in the food industry is a plus Bachelor's degree in business, Marketing, or related field At least 5 years' experience Minimum bachelor's degree Motivated and driven to find solutions High proficiency in English
 
About the company
 TFI is first and foremost a family business. Established in 1988 by Chris Thomas, TFI grew from small beginnings to become one of Australias largest family-owned food businesses, and is now led by his son, Darren Thomas. With teams in Australia, the US, China, Japan and Europe, the TFI brands and business partnerships grow, supply, and distribute premium meat and seafood all over the world. As a family business, were driven by our strong values. Our commitment to providing the best customer service is only matched by our commitment to consistently high quality products. With strict hygiene and handling standards and a fierce belief in doing things the right way, we dont compromise on quality. But were also aware of our responsibility to the animals, people and communities that we work with. Safety, animal welfare, and sustainability are all a part of the fabric of the business, and are integrated into everything we do. Part of the secret behind our success is that were constantly experimenting and branching out into new markets. We understand the changing demands, whims and tastes of consumers and create new products and new tastes to help our customers meet these expectations.

Sales Support Officer

Snagging Masters

<div>
 
 
 Package: 4,000 to 5,000+ incentives
 
 
 
 
 Experience: minimum 2 years&nbsp;
 
 
 
 
 
 
 
 Company Description
 
 
 
 Snagging Masters was established to help tenants and buyers make better-informed decisions regarding their potential real estate properties. By conducting technical scans of real estate properties, Snagging Masters identifies potential issues to ensure transparent real estate transactions. Our goal is to achieve higher quality snagging reports that cover every little issue, helping our clients make sound investment decisions.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Customer Relations Officer, located in Dubai, United Arab Emirates. The Customer Relations Officer will be responsible for managing customer support, enhancing client relations, ensuring customer satisfaction, and analyzing customer feedback to improve services. Day-to-day tasks include handling customer inquiries, resolving complaints, and providing updates on property scan results.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Interpersonal Skills and Client Relations experience
 </li>
 <li>
 Proven Customer Support and Customer Satisfaction skills
 </li>
 <li>
 Analytical Skills for assessing customer needs and feedback
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to work on-site in Dubai, United Arab Emirates
 </li>
 <li>
 Bachelor's degree in Business, Communications, or related field is a plus
 </li>
 <li>
 Experience in the real estate industry is advantageous
 </li>
 </ul>
</div>

Customer Relations Officer

Crescent Real Estate

&#10024; We Are Hiring! | Guest Relations Officer &#10024;We are looking for a well-educated, professional, and highly motivated female candidate with a strong background in hospitality management to join our growing team. You will be the first point of contact for our guests across Airbnb, Booking.com, and other platforms, ensuring smooth communication, prompt responses, and excellent service. You will also work closely with the team to manage check-ins, check-outs, and daily operations. Additionally, you will be responsible for bringing new properties onboard, helping us expand our portfolio by attracting owners to list their properties under Crescent Holiday Homes management.Key Responsibilities:<ul><li>Manage guest communications across Airbnb, Booking.com, and other booking platforms.</li><li>Set up, monitor, and adjust pricing strategies for maximum occupancy and revenue.</li><li>Coordinate with operations teams for smooth check-ins and check-outs.</li><li>Maintain high guest satisfaction through prompt, professional, and friendly communication.</li><li>Source and onboard new holiday homes by attracting property owners.</li><li>Ensure all listings are updated and presented attractively across platforms.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality, Business, or a related field.</li><li>Minimum 1&ndash;2 years&rsquo; experience in hospitality, short-term rental management, or customer service.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle guests&rsquo; queries quickly, professionally, and empathetically.</li><li>Knowledge of Airbnb, Booking.com, and holiday home management platforms.</li><li>Ability to multitask, prioritize, and work independently.</li><li>A positive, energetic, and self-driven attitude.</li><li>Must have UAE driving license and a car</li></ul>What We Offer:<ul><li>Career growth opportunities within the holiday homes sector</li><li>A dynamic and supportive work environment</li><li>Exposure to Dubai&rsquo;s thriving real estate and tourism industries</li></ul>Interested candidates are encouraged to send their CV and a brief cover letter to contact@crescentholidayhomes.com with the subject line: &quot;Guest Relations &amp; Holiday Homes Executive Application&quot;.Apply Now and Grow with Crescent Holiday Homes!Job Types: Full-time, PermanentPay: AED3,000.00 per monthApplication Question(s):<ul><li>Do you have your own car?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hospitality or Similar: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving license (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Guest Relations Officer

Object 1 Real Estate

We are Object 1 (object-1.com), a contemporary development of the new world. Multicultural, aesthetic, intelligent, and sustainable. We are part of the international TSZ Group and look at contemporary architecture as a work of art, an innovative masterpiece.For 10 years we have been successfully implementing our architectural projects on the world stage.Due to fast growth and launching new projects, we are looking for a Client Relationship Officer to join our team.Responsibilities:<ul><li>Handle and resolve client complaints and inquiries in a timely and effective manner.</li><li>Communicate with clients via phone, email, and in-person meetings as required.</li><li>Collaborate with internal teams to investigate and resolve client issues.</li><li>Maintain detailed records of client interactions, complaints, and resolutions in the CRM system.</li><li>Escalate complex or sensitive cases to the appropriate departments for further handling.</li><li>Proactively follow up with clients to ensure satisfaction with the resolution provided.</li><li>Provide feedback to management on recurring client issues and suggest process improvements.</li><li>Support initiatives to enhance the overall client experience and strengthen client relationships.</li></ul>Requirements:<ul><li>Proven experience in client relations, customer service, or complaints handling, preferably in the real estate industry;</li><li>Strong problem-solving and negotiation skills;</li><li>Excellent communication and interpersonal abilities;</li><li>Experience with CRM systems and MS Office applications;</li><li>Fluent in English and Arabic;</li><li>Must be available in UAE.</li></ul>What we provide:<ul><li>Competitive salary as per the market;</li><li>Official employment under UAE Labour Law;</li><li>Employment visa and medical insurance;</li><li>Cozy office in Downtown and friendly environment at work.</li></ul>If you are seeking dynamic growth and want to be part of a team who build the future of Dubai, send your application!Job Type: Full-time

Client Relationship Officer

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 
 Airport Services Agent (EK/dnata) &amp; Marhaba Services Agent
 
 
 
 As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.
 
 
 Our Marhaba Service Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, the Marhaba Service Agents are dedicated to ensuring that the customers receive the highest level of care and attention throughout their journey.
 
 
 
 II. Back-office Role
 
 
 
 
 Contact Centre Agent
 
 
 
 As a Contact Centre Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus to provide excellent service and close any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

Emirates NBD

<div>
 
 
 
 
 ARABIC SPEAKER ONLY
 
 
 
 
 
 
 
 
 
 Organisation Unit Purpose
 
 
 
 To provide excellent customer support to attract prospective and retain existing clients.
 
 
 
 Job Purpose
 
 
 
 To act as the main point of contact for all prospective and existing clients and to assist or service customers through answering their queries and attending to their requests.
 
 
 
 Job Content
 
 
 
 
 Brokerage and Bank Account Opening Assistance:
 
 
 <ul>
 <li>
 Assist clients in filling out the account opening forms
 </li>
 <li>
 Confirm receipt of account opening forms and corresponding documentary requirements from clients or ENBD Branches
 </li>
 <li>
 Verify the accuracy and completeness of the submitted documents and revert to the clients or ENBD Branches for any corrections or missing requirements
 </li>
 <li>
 Submit received documents for the opening of brokerage accounts
 </li>
 </ul>
 
 
 Customer Inquiry Handling and Complaint Resolution
 
 
 <ul>
 <li>
 Entertain product and/or process inquiries from prospective and existing clients
 </li>
 <li>
 Provide support/guidance to clients on using the online trading system
 </li>
 <li>
 Attend to complaints from clients on products, services or erroneous transactions
 </li>
 </ul>
 
 
 Brokerage Account Opening/Closing
 
 
 <ul>
 <li>
 Verify the documents and information /data provided , revert for additional input/clarification/document
 </li>
 <li>
 Set up of new accounts in the corresponding trading system (DFM, ADX, NASDAQ, DGCX)
 </li>
 <li>
 Set up of the cancellation of registration for clients who are closing their ENBDS account
 </li>
 </ul>
 
 
 On line &amp; Tokens
 
 
 <ul>
 <li>
 Verification of submitted documents for Online Trading
 </li>
 <li>
 Verification of submitted documents for RSA Token
 </li>
 <li>
 Issuance Tokens Letters
 </li>
 <li>
 Set up of eBroker services in TN
 </li>
 </ul>
 
 
 Customer Account Maintenance
 
 
 <ul>
 <li>
 Accept request s to transfer existing client stocks from/to ENBD Securities to/from other brokerage firms
 </li>
 <li>
 Verify the accuracy and completeness of the submitted documents and revert to the clients for any corrections or missing requirements
 </li>
 <li>
 Enter stock transfer data into the system
 </li>
 <li>
 Provide Statements of Account to requesting clients
 </li>
 <li>
 Inform existing clients of changes in processes and regulations that will affect their account
 </li>
 </ul>
 
 
 Compliance and Quality Assurance
 
 
 <ul>
 <li>
 Ensure that all documents are properly reviewed and validated
 </li>
 <li>
 Ensure that discrepancies are approved by the authorized person
 </li>
 <li>
 Ensure that all customer complaints/issues are resolved within the required period
 </li>
 </ul>
 
 
 AdHoc Projects Support
 
 
 <ul>
 <li>
 Inform prospective and existing clients of ongoing promotions and initiatives
 </li>
 <li>
 Act as a support for brokers in handling clients queries and follow up issues
 </li>
 </ul>
 
 
 
 
 
 Job Knowledge
 
 
 
 Basic understanding of the Brokerage function
 
 
 Knowledge of all trading platforms &amp; its related products
 
 
 
 
 
 
 Skills
 
 
 
 
 Technical &amp; Professional
 
 
 
 Acceptable verbal and written communication skills (English &amp; Arabic)
 
 
 Proficiency in other languages
 
 
 
 
 
 
 Behavior&rsquo;s
 
 
 
 Customer service orientation
 
 
 
 
 
 
 Education and/or professional qualification
 
 
 
 Bachelors Degree
 
</div>

Customer Care Officer

Bespoke Smart financial services

Position: Relationship Officer &ndash; Credit Card Sales Location: DubaiWe are seeking a dynamic and self-motivated Relationship Officer to join our growing team in Dubai. This role focuses on promoting and selling credit card products, building strong customer relationships, and delivering exceptional service while consistently achieving sales targets.Key Responsibilities<ul><li>Proactively promote and sell credit card products to prospective customers through direct sales channels.</li><li>Assess customer needs and recommend suitable credit card solutions.</li><li>Consistently achieve or exceed monthly and quarterly sales targets.</li><li>Ensure full compliance with bank policies, procedures, and regulatory guidelines.</li><li>Deliver excellent after-sales service to maximize customer satisfaction and loyalty.</li><li>Coordinate with internal teams to ensure smooth processing of applications and prompt resolution of customer queries.</li></ul>Qualifications &amp; Skills<ul><li>Strong communication, negotiation, and interpersonal skills.</li><li>Target-driven with a passion for sales and customer engagement.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Fluency in English; knowledge of additional languages is a plus.</li></ul>Job Types: Full-time, Permanent, FresherPay: From AED3,000.00 per month

Relationship Officer – Credit Card Sales role in Dubai

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