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customer service officer

RIVIERA SERVICES

Customer Service Officer required for a leading Pest Control Company in Dubai.Candidates with mininum 2 years gulf experience in similar field is necessary.Candidates should be graduate, proficient in English/Hindi languages, computer literate &amp; good knowlege of MS Office &amp; knowledge of ERP Softwares.Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

Customer Service Officer

Devenir Cap Financial Instruments Quotations Service

Job Vacancy !!!!!Customer Service OfficerJob Description:<ul><li>Manage and maintain company records, files, and documents</li><li>Perform data entry and accurately update internal databases</li><li>Follow up with clients for business-related requirements and documentation</li><li>Prepare reports, invoices, and assist with basic accounting tasks</li><li>Coordinate client compliance requirements and document submissions</li><li>Assist with PRO-related tasks and external documentation when required</li><li>Handle email correspondence and general administrative duties</li><li>Fill basic bank forms and business-related forms</li><li>Liaise with bank representatives and UAE Free Zone authorities as needed</li><li>Post content on social media platforms</li><li>Arrange meetings with clients as per their requirements</li></ul>Requirements:<ul><li>Fluent in English ( strong spoken and written)</li><li>Strong multitasking and time management skills</li><li>Proficient in MS Office (Excel, Word, Outlook</li><li>Excellent communication and interpersonal skills</li><li>Ability to follow up and coordinate with clients and external partners</li><li>Basic understanding of bank forms and business documentation</li><li>Knowledge of Canva and other basic editing tools</li><li>Experience in social media handling is a plus</li><li>Bachelor&rsquo;s degree or relevant experience in administration/back-office roles</li><li>Basic understanding of accounting and VAT is an advantages</li></ul>Devenir Corporate Services, a UAE-based company specializing in corporate advisory, company formation, and administrative support services across various jurisdictions.The position is based in Dubai, UAE, with a salary range of AED 3,000 per month.Interested candidates are requested to send their CVs to info@devenircap.com. Shortlisted candidates will be contacted for an interview.Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>The starting salary will be AED 3000 , are you comfortable with that ?</li></ul>Experience:<ul><li>Customer Service / Back office : 2 years (Preferred)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

CREDIT LINK COMMERCIAL BROKER L.L.C

Work and Responsibilities:<ul><li>Answering all queries and questions regarding the product and services offered by the company.</li><li>Asking questions to the clients and understanding their specifications</li><li>Maintain a record of calls made and results achieved.</li><li>Initiate outbound calls and ensuring a steady flow of potential clients to the sales.</li><li>Obtaining client's information and other relevant data.</li><li>Build and maintain strong relationships with clients through regular communication &amp; follow-up</li><li>Educate clients on various mortgage products, terms, and options available in the market</li><li>Guide clients through mortgage applications process, including gathering required documentation.</li><li>Build and maintain relationships with clients, developers, real estate agents, and other stakeholders in the industry</li><li>Maintain up to date knowledge of mortgage regulations, interest rates, and market trends</li><li>Keep accurate records of client interactions, applications, and mortgage transactions in compliance with regulatory requirements and company policies</li></ul>Qualifications:<ul><li>Proficiency in English Language</li><li>Ability to build and maintain strong client relationships, excellent negotiation and persuasive skills</li><li>Knowledge of customer service principles and practices</li><li>Demonstrated ability to understand and address clients' needs, fostering positive relationship</li><li>Fluent in written and spoken English, with a clear and concise accent</li></ul>Requirements:<ul><li>Experience in customer service/telecalling</li><li>Proficiency in Microsoft Office Suite (Excel)</li></ul>PAY: Salary + CommissionJob Type: Full-time

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.
 
 
 Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.
 
 
 
 Job Description
 
 
 
 We are seeking an enthusiastic and customer-focused Officer- Customer Service to join our dynamic team in Dubai, United Arab Emirates. As a key member of our customer service department, you will play a crucial role in providing exceptional support to our clients, handling inquiries, and ensuring a positive customer experience.
 
 
 <ul>
 <li>
 Actively sell and cross-sell banking products and services to new and existing customers
 </li>
 <li>
 Process and assess customer requests, including account openings, online banking applications, and loan product applications
 </li>
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 Educate customers about automated channels such as ATM, call center, and online banking services
 </li>
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 Attract new customers through personal relations and existing customer referrals
 </li>
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 Meet individual sales targets and participate in daily retail sales team meetings
 </li>
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 Achieve monthly targets for onboarding customers to online and mobile banking applications
 </li>
 <li>
 Ensure high levels of customer satisfaction and contribute to achieving Net Promoter Score (NPS) targets
 </li>
 <li>
 Respond promptly and efficiently to customer inquiries forwarded from the call center
 </li>
 <li>
 Collaborate with colleagues and internal stakeholders to resolve customer issues
 </li>
 <li>
 Complete mandatory training programs to stay updated on bank products and services
 </li>
 <li>
 Adhere to bank policies, processes, and procedures, both internal and external
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School diploma or equivalent
 </li>
 <li>
 Minimum of 2 years' relevant experience in the banking sector
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Excellent problem-solving abilities and attention to detail
 </li>
 <li>
 Proficiency in customer service software and CRM systems
 </li>
 <li>
 Ability to work efficiently in a fast-paced environment
 </li>
 <li>
 Strong sales skills and proven ability to meet targets
 </li>
 <li>
 Knowledge of online and mobile banking platforms
 </li>
 <li>
 Empathetic approach to customer service
 </li>
 <li>
 Ability to work collaboratively in a team environment
 </li>
 <li>
 Flexibility to adapt to changing customer needs and bank procedures
 </li>
 <li>
 Fluency in English and Arabic
 </li>
 <li>
 Knowledge of local banking regulations and practices in the UAE
 </li>
 </ul>
</div>

Officer- Customer Service

IIQAF

<div>Location: Dubai, UAE 
Industry: Construction 
Job Type: Full-Time 
Salary: AED 7,500 &ndash; AED 8,000 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is seeking a professional and customer-focused Guest Relations Officer to manage client interaction and front-facing services within our construction projects and corporate offices in Dubai. The ideal candidate will act as the primary point of contact for visitors, clients, contractors, and stakeholders, ensuring a positive and professional company image.
This role is ideal for candidates searching for Guest Relations Officer jobs in Dubai, Client Relations Officer UAE, Front Office Construction jobs, or Customer Service Officer &ndash; Construction Industry.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Greet and assist clients, visitors, contractors, and stakeholders professionally</li><li>
Manage front desk operations and corporate reception activities</li><li>
Handle client inquiries, complaints, and service requests efficiently</li><li>
Coordinate meetings between project managers, engineers, and clients</li><li>
Maintain visitor logs, access records, and site entry documentation</li><li>
Support customer satisfaction initiatives and client relationship management</li><li>
Assist in organizing corporate events, project meetings, and site visits</li><li>
Ensure compliance with company policies and site security procedures</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Guest Relations Officer, Client Relations Officer, or Front Office Executive</li><li>
Background in construction, real estate, or corporate environments preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Strong problem-solving and customer service abilities</li><li>
Professional appearance and presentation skills</li><li>
Ability to handle high-profile clients and VIP visitors</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Experience in construction project offices or developer companies in UAE</li><li>
Knowledge of CRM systems and customer service tools</li><li>
Multilingual skills (Arabic is an advantage)</li></ul>
<h3 class="jobSectionHeader">Why Join IIQAF Group</h3>
<ul><li>Competitive salary: AED 7,500 &ndash; AED 8,000 per month</li><li>
Professional corporate role within Dubai&rsquo;s growing construction sector</li><li>
Opportunity to work with high-profile projects and clients</li><li>
Career growth in client relations and corporate services</li><li>
Structured and supportive work environment</li></ul></div>

Guest Relations Officer

HSBC

<div>Some careers shine brighter than others.
If you&rsquo;re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further 
HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world. 
The Retail Service Officer (Mortgage) is responsible for managing mortgage applications in strict accordance with HSBC&rsquo;s business, operational, and compliance standards. This role requires a comprehensive understanding of mortgage and home loan processes, including all transaction types and associated documentation. The officer will act as a key liaison between customers, internal teams, and external partners to ensure a seamless, end-to-end mortgage journey. 
In this role, you will:<ul><li>
Application Management: Review and process mortgage applications, ensuring accuracy and completeness. Resolve discrepancies prior to final approval and maintain compliance with all relevant policies and procedures.</li><li>
Stakeholder Collaboration: Work closely with internal teams (Sales, Service, Operations, Product, Contact Centre, Registration) and external partners such as insurance companies, brokers, agents, other banks, land departments, trustees, etc. to ensure timely completion of all home loan-related tasks.</li><li>
Customer Service Excellence: Deliver exceptional service by addressing complex and escalated mortgage-related queries, complaints, and requests through multiple channels (calls, emails, face-to-face). Ensure all customer interactions are handled promptly, accurately, and professionally. Ensure all customer requests are actioned with SLA, checked for accuracy and completeness prior to sending these for further action. Continuously analyze &amp; improve the quality of customer service provided to our customers, and internal stakeholders.</li><li>
Issue Resolution &amp; Follow-Up: Take a proactive approach to resolving customer instructions, queries, and complaints. Ensure effective follow-up on ongoing investigations and maintain clear communication with all stakeholders.</li><li>
Continuous Improvement: Regularly analyze service quality and identify opportunities to enhance customer experience and internal processes. Uphold productivity and quality standards in alignment with business objectives.</li><li>
Sales Support: Provide support to Sales team, Service team and other stakeholders to complete the end to end mortgage (home loan) application journey and related tasks. Identify and maximize sales opportunities while maintaining a customer centric approach.</li><li>
Reporting: Prepare and maintain management information (MI) reports related to daily activities and performance metrics.</li><li>
System Proficiency: Demonstrate proficiency in internal systems such as HUB, SFE, GWIS/IQueue, and MMX (for internal candidates).</li></ul> 
To be successful in the role, you should meet the following requirements:<ul><li>
Proven experience in managing customer interactions via email, phone, and in-person meetings.</li><li>
Prior experience with UAE mortgage or home loan processes is a plus.</li><li>
Excellent verbal and written English communication skills.</li><li>
Strong customer focus with a commitment to delivering best-in-class service.</li><li>
Ability to multitask and adapt between front-office and back-office responsibilities. Should be a team player and willing to work within teams in a collaborative manner.</li><li>
A graduation degree is essential for obtaining a UAE visa and/or work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE</li></ul> 
You&rsquo;ll achieve more at HSBC. 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div>

Retail Service Officer (UAE National role)

TASC Outsourcing

<div>
 <ul>
 <li>
 
 Role - Guest Relations Officer
 
 </li>
 <li>
 
 Location - Across Dubai
 
 </li>
 <li>
 
 Salary - 4000-5000 AED+Transportation
 
 </li>
 <li>
 
 Type - Outsourced
 
 </li>
 <li>
 
 Contract - Long Term
 
 </li>
 <li>
 
 Working days/Time - 6 days working(Rotational Shift)Night Shift
 
 </li>
 </ul>
 
 
 
 
 Role Overview
 
 
 responsible for managing gaming machines and ensuring smooth daily operations within the gaming or entertainment facility. The role focuses on providing excellent customer service, maintaining gaming equipment, handling transactions, and ensuring compliance with company policies and safety standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Customer Service
 
 
 Machine Operations &amp; Maintenance
 
 
 Cash Handling &amp; Transactions
 
 
 Safety &amp; Compliance
 
 
 Reporting &amp; Documentation
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 1&ndash;3 years of experience in gaming, arcade, entertainment, or customer service roles.
 </li>
 <li>
 Basic technical troubleshooting skills.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Ability to work shifts, weekends, and holidays.
 </li>
 </ul>
 
 
 
 
 Regards
 
 
 TASC recruitment Team
 
</div>

Sales Operator

Explore 2462+ Customer service officer in Fitout Work Jobs In Dubai this February. Find roles across top companies and apply now to boost your career.

2462 customer service officer jobs In Fitout Work Jobs In Dubai

Customer Service Officer

Customer Service Officer

Customer Service Officer

Officer- Customer Service

Guest Relations Officer

Retail Service Officer (UAE National role)

Sales Operator