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contact center agent Jobs in Kuwai Jobs In Room Dining Assistant Server Jobs In Room Dining Assistant Server Jobs In Kuwait Jobs In Kuwait

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customer service representative Jobs in Kuwai Jobs In Room Dining Assistant Server Jobs In Room Dining Assistant Server Jobs In Kuwait Jobs In Kuwait

customer service representative

customer service representative - credit Jobs in Kuwai Jobs In Room Dining Assistant Server Jobs In Room Dining Assistant Server Jobs In Kuwait Jobs In Kuwait

customer service representative - credit

customer service representative credit

Alghanim INDUSTRIES

Date: 14 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.
 Job Responsibilities
 
Preparing the traffic letter and personal clearance for the customer.
 
Transfer of the equity transaction.
 
Preparing the irrevocable standing order to the customer.
 
Receiving the credit notes from the showrooms and doing the needful.
 
Checking new deals which are received from the showrooms (ACC. Division, NL control & posting date, FSRs & customers signatures).
 
Preparing payment refund form for the customer.
 
Reply to customer inquiries via phone.
 
Posting deals into the kerridge system.
 
Candidate Requirements
 <ul>
<li>0 – 2 years of experience.</li>
<li>2-year Diploma in a relevant field.</li>
<li>Customer-centric attitude.</li>
<li>Excellent communication skills.</li>
<li>Basic computer skills.</li>
<li>Bi-lingual (Arabic/English) preferred.</li>
</ul>

Customer Service Representative - Credit

Date: 19 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.
 Job Responsibilities
 Answers customers’ queries
 Understands and fulfil customer needs and requirements.
 Maintains positive attitude during customers’ interactions.
 Ensures sales activities are handled in line with Alghanim policy.
 Supports in solving customer concerns/complaints.
 Works in coordination with Section Heads to provide excellent customer service.
 Keeps all company information including sales figures strictly confidential
 Follows Alghanim policies and guidelines
 Demonstrates high problem solving skills
 Practices high knowledge of Alghanim major functions and responsibilities
 Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
 Being aware of business KPIs and objectives
 Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
 Contributes to cost control and minimizing theft measures
 
Candidate Requirements
 2-3 years of experience,
 Strong English and Arabic language capabilities
 Strong communication, presentation and interpersonal skills
 Solving problem skills
 
Education Bachelor’s Degree

Customer Service Representative

Date: 20 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 To ensure a smooth, efficient, honest and accurate payment handling procedures for customers. The job roles include counting cash money, handling credit/debit card payments, and the sales of gift cards and Telly cards at the POS terminal. Guiding customers to delivery area/handing-over purchases to customers with highlighting refund & exchange policy.
 Job Responsibilities
 Customer Service
 
Acknowledges customers with greeting and smiling
 Being constantly presentable, pleasant and friendly
 Identifies & fulfils customer needs
 Ensures all customers are treated equally with respect
 Assists customers with packing when necessary/guides customer to delivery area
 Takes extra care in handling customers’ purchases
 Provides customers with accurate information
 Ensures customer’s info. updated and offers forwarding invoices via email
 Explains return & exchange policy
 
Sales
 
Obtains excellent and updated knowledge of all products & services
 Being aware of all in-store promotions; discounts, credit, coupons and etc…
 Promotes gift cards with focus on customer benefits
 Promotes warranty programs highlighting its benefits to customers (if applicable)
 Promotes Telly cards explaining features, options and benefits
 
Operations
 
Expedites customer payments effectively in an efficient manner
 Applies all POS procedures as instructed by store management.
 Maintains cash desk / packing area always clean and tidy
 Follows organizational rules and regulations / Policy & Procedures
 Follows company’s safety and security procedures
 Handles cash/credit payments and accurately counts customers’ money
 Counts and balances cash, credit slips, vouchers and coupons with total sales transactions at the end of the shift
 Masters computer applications in finalizing customers’ payments
 
Candidate Requirements
 Overall 1+ years of experience
 Good English language
 Good communication skills
 
Education Bachelor’s Degree

Cashier

Trafalgar Luxury Group

<div>
 
 As a Client Advisor, you will be an integral part of our retail team, providing exceptional customer service and contributing to the overall success of our store. Your main objective will be to assist customers, drive sales, and maintain a positive shopping experience for all patrons.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Offering product information and guidance to the Customers in the stores.
 </li>
 <li>
 Understand customer needs and preferences to effectively recommend products or services that meet their requirements.
 </li>
 <li>
 Demonstrate in-depth knowledge of the products or services offered, including features, benefits, and usage.
 </li>
 <li>
 Build customer Data base and follow-up with the VIP customers.
 </li>
 <li>
 Maintain a clean and organized store environment, including restocking shelves and arranging merchandise displays.
 </li>
 <li>
 Process transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
 </li>
 <li>
 Address customer inquiries, concerns, and complaints in a professional and timely manner, seeking assistance from management when necessary.
 </li>
 <li>
 Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
 </li>
 <li>
 Stay updated on current promotions, sales campaigns, and product launches to effectively communicate this information to customers.
 </li>
 <li>
 Participate in ongoing training and development programs to enhance product knowledge and sales skills.
 </li>
 <li>
 Managing after sales service
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements
 
 
 <ul>
 <li>
 Excellent communication skills in Arabic and English.
 </li>
 <li>
 Previous experience in luxury retail sales (preferably in luxury watches and Jewelry) with a focus on VIP customer handling and customer service.
 </li>
 <li>
 Strong interpersonal skills with a customer-centric mindset.
 </li>
 <li>
 Ability to multitask and perform efficiently in a fast-paced environment.
 </li>
 <li>
 Proficiency in basic math and experience using a point-of-sale (POS) system.
 </li>
 <li>
 Flexibility to work varied schedules, including evenings, weekends, and holidays.
 </li>
 <li>
 Positive attitude, self-motivated, and a team player.
 </li>
 <li>
 High school diploma or equivalent required; additional education or certifications are a plus.
 </li>
 </ul>
 
 
</div>

Client Advisor (Watches & Jewelry)

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.<div><div>
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success</div></div>
The Role 
Execute the activities/processes for Finance B2B sales verification for existing and new companies
Key Accountabilities &amp; Responsibilities<ul><li> 
B2B verification: Verification of all documents from finance for all New B2B companies for OK</li><li>
Ensuring that all companies onboarded are genuine and credit worthy,</li><li>
Identifying risks with new companies and accordingly providing decision of accepting/rejecting to B2B</li><li>
Ensuring all TTs raised for verification is closed as per SLAs and no delays happens</li><li>
Ensuring that B2B KYC is followed for documentation for CPR and EPR.</li><li>
Checking any repeated irregular fraudulent pattern in KAM or customer behaviour for obtaining OK good and services</li><li>
Ensuring credit given to new and existing companies is as per their credit worthiness and payment behaviour. This involves checking financial performance, history, capital, market standing etc. of the companies</li><li>
Risk Identification and Assessment: Identify high-risk areas and Implement data mining and analytics techniques to uncover patterns and anomalies.</li><li>
Behavioural Analytics: Monitor user behaviour and identify deviations from normal patterns. Use machine learning algorithms to detect unusual activity and potential fraud.</li><li>
Monitor the implementation of all B2B KYC rules in CRM and other systems</li><li>
Understanding roles &amp; privileges for B2B sales users, and monitoring the users with the privileges by identifying loopholes and misuse of the rights in various technical systems</li><li>
Checking the KYC exceptions and related approvals</li><li>
Monitoring activations/modifications/devices in system and ensuring they are approved as per policy</li><li>
Be aware of latest technology related to B2B systems and apps and monitor for any leakages</li><li>
Training to employees on fraud prevention and detection.</li><li>
Raise awareness about fraud risks and best practices</li><li>
Create internal awareness campaigns</li><li>
Identify and prepare control reports risks and process failures.</li><li>
Regular and timely escalation of fraud / process gaps.</li><li>
Provide periodic performance reports on verifications, risk identification, fraud awareness etc.</li><li>
Identify and undertake investigation into discrepancies or shortages of information / data and either take action or report issues to management</li><li>
Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>
Coordinate with other functional managers in finance to develop and benchmark KPI and best practises across the industry. Other duties as directed by supervisor or other superiors.</li></ul>
Qualifications 
Bachelor's degree in accounting / related specialization with appropriate registration from a recognised professional institute</div>

Executive, B2B verification - Phono

Napco National

1. Job Summary:Responsible of sales, collection and growth for specific area/customers as assigned by management.2. Job Responsibilities &amp; Tasks Duties include but are not limited to&#61623; To sell the widest range of company&rsquo;s products to his assigned customers and provide feedback of any competition activity within his area.&#61623; Ensure proper implementation of planogram.&#61623; Issue special order requests upon need .&#61623; Collect the invoices according to company&rsquo;s aging policy.&#61623; Prepare all needed documents for the call cycle or business review, before going to the market.&#61623; Detect and report new customers in his area to the team leader.&#61623; Sell all potential customers.&#61623; Handle customer complaints and report them to the sales team leader.&#61623; Present customer orders to the team leader and the daily collection for the distributor or accountant.&#61623; Issue return forms for defected products if available and get approval from his superior before actual return.&#61623; Reports to the team leader any problem / objection that occurred and he could not handle.&#61623; Review on quarterly basis customer account reconciliation and get customer signature/approval.&#61623; Perform inventory check for every visit covering warehouses and shelves.3. Job Dynamics &amp; Interfaces:3.1 Internal:STL, SSTL, Sales Representative, Marketing, CSD, Accounts.3.2 External:Clients.4. Required Job Qualifications &amp; Competencies:4.1 Education &amp; Experience&#61623; Minimum High School degree.&#61623; A minimum of 1 to 2 years&rsquo; experience in similar and related field.Job Types: Full-time, PermanentPay: KD500.000 - KD600.000 per monthExperience:<ul><li>Sales coops: 1 year (Preferred)</li></ul>

Sales Executive B2B

Techmart

Job Title: AccountantJob Description: We are looking for a detail-oriented Accountant to join our team in Kuwait. The individual will handle daily accounting operations, Receivable reconciliation, Supplier payments, and month-end reporting. The role involves supervising sales coordination tasks and ensuring accurate billing and payment follow-up with customers and vendors.Key Responsibilities:<ul><li>Manage billing, GRN, shipment costing, and logistics-related accounts.</li><li>Handle customer SOA, payments, credit notes, and reconciliation.</li><li>Prepare daily and monthly sales/margin reports.</li><li>Maintain petty cash and support inter-departmental coordination.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in accounting, Finance, or equivalent.</li><li>2&ndash;4 years of accounting experience (preferably in trading or distribution).</li><li>Proficiency in MS Excel and ERP systems.</li><li>Strong communication and multitasking skills.</li><li>Transferrable Article 18 Visa.</li><li>Share cv to salesjobsinkuwait@gmail.com</li></ul>Job Type: Full-timePay: From KD700.000 per monthApplication Question(s):<ul><li>Do you have a Transferrable Article 18 Visa ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Accounting : 3 years (Required)</li><li>Working in Distribution Company: 3 years (Preferred)</li></ul>Location:<ul><li>Kuwait City (Required)</li></ul>

Accountant

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