customer service & sales

customer service specialist Jobs in Ankara

customer service specialist

service delivery specialist Jobs in Ankara

service delivery specialist

customer service representative

Johnson Controls

<div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment. 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</div>

Customer Service Specialist

<div><div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment.</div><div><div><div><div><div><div><div><div><div> 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growt</div></div></div></div></div></div></div></div></div></div>

Sales Operation Specialist

NEM Language Learning & International Hiring

<div>
 GERMAN &amp; DUTCH FLUENCY: HIGH-PRIORITY CAREER OPPORTUNITIES IN T&Uuml;RK&Idot;YE! (REMOTE) (Customer Service &amp; Sales)
 
 
 Are you fluent in German or Dutch and ready to leverage your language skills for a significant career in T&uuml;rkiye?
 
 
 We are a rapidly expanding international organization actively seeking elite multilingual professionals for immediate openings across our Customer Service and Sales teams. We need fast moverssecure your place before the competition!
 
 
 What You Can Expect: A Role That Matters
 
 
 This is not a single job; it's a launchpad into a diverse, international career. Depending on your profile and ambition, you will be placed in a role where you will:
 
 
 Dual-Language Focus: Serve as the primary communication link, expertly handling queries, building rapport, and supporting operations across German and Dutch markets.
 
 
 Diverse Responsibilities (The Critical Task):
 
 
 Customer Support Track: Expertly resolve complex client issues and manage high-value account inquiries.
 
 
 Sales/Agent Track: Drive new business opportunities, manage existing client pipelines, or support specialized product sales.
 
 
 Clear Career Trajectory: We offer structured training and an internal promotion path focusing on performance and talent development, not just time served.
 
 
 Location: Remote in Turkey.
 
 
 Who Should Apply?
 
 
 Mandatory: Fluent/Native proficiency in German (C1/C2) and Dutch (C1/C2).
 
 
 Professional working proficiency in English.
 
 
 Proven ability to connect with people, manage conflicting priorities, and work in a fast-paced environment.
 
 
 You must be eligible to work in T&uuml;rkiye and seeking immediate opportunity.
 
 
 APPLY NOW! We are reviewing applications instantly. Don't miss this competitive edge. Click to learn more &amp; submit your CV today:
 
 naci.hurmuzlu@cbtalents.org
 
</div>

Customer Service & Sales

FD FİNEX DATA YAZILIM BİLİŞİM TİCARET

&#304;&#351; &#304;lan&#305;: Almanca Bilen M&uuml;&#351;teri Temsilcisi (Tam Zamanl&#305;) Lokasyon: Ankara&#304;&#351; Tan&#305;m&#305;: Ankara&rsquo;da bulunan ve uluslararas&#305; alanda hizmet veren &ccedil;a&#287;r&#305; merkezimizde, Almanca dilini etkin &#351;ekilde kullanarak m&uuml;&#351;teri deste&#287;i sa&#287;layabilecek tak&#305;m arkada&#351;lar&#305; ar&#305;yoruz. Farkl&#305; k&uuml;lt&uuml;rlerden gelen m&uuml;&#351;terilerle ileti&#351;im kurmak, &ccedil;&ouml;z&uuml;m &uuml;retmek ve y&uuml;ksek m&uuml;&#351;teri memnuniyeti sa&#287;lamak ana hedefimizdir.G&ouml;rev ve Sorumluluklar:<ul><li>Almanca konu&#351;an m&uuml;&#351;terilerle telefon ve e-posta yoluyla profesyonel ileti&#351;im kurmak</li><li>M&uuml;&#351;teri &#351;ikayet ve taleplerini anlay&#305;p etkin &ccedil;&ouml;z&uuml;mler &uuml;retmek</li><li>Geri bildirimleri ilgili ekiplerle payla&#351;mak ve s&uuml;re&ccedil;leri takip etmek</li><li>&Ccedil;a&#287;r&#305; merkezi kalite standartlar&#305;na uygun &#351;ekilde &ccedil;al&#305;&#351;mak</li><li>M&uuml;&#351;teri memnuniyetini daima &ouml;n planda tutmak</li></ul>Aranan Nitelikler:<ul><li>Almanca dilinde s&ouml;zl&uuml; ve yaz&#305;l&#305; ileti&#351;imde en az B2 seviyesinde yeterlilik</li><li>Tercihen &ccedil;a&#287;r&#305; merkezi, m&uuml;&#351;teri hizmetleri veya benzeri pozisyonlarda deneyim</li><li>G&uuml;&ccedil;l&uuml; ileti&#351;im, empati ve problem &ccedil;&ouml;zme becerisi</li><li>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, sorumluluk bilinci y&uuml;ksek ve geli&#351;ime a&ccedil;&#305;k</li><li>Ankara&rsquo;da ikamet eden veya edebilecek olan</li></ul>Size Neler Sunuyoruz?<ul><li>Sabit maa&#351; + performansa dayal&#305; prim sistemi</li><li>Konforlu ve modern ofis ortam&#305;</li><li>E&#287;itim ve profesyonel geli&#351;im imkanlar&#305;</li><li>Almanca dilini aktif olarak kullanabilece&#287;iniz uluslararas&#305; bir i&#351; ortam&#305;</li><li>Kariyerinizi geli&#351;tirme f&#305;rsatlar&#305;</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam Zamanl&#305;&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Ankara Ofisimiz İçin Almanca Müşteri Temsilcisi Arıyoruz

Bestseller jack and jones

Ankara Optimum AVM de part time sat&#305;&#351; dan&#305;&#351;man&#305;&#304;&#351; T&uuml;r&uuml;: Yar&#305; zamanl&#305;Maa&#351;: 150,00TRY - 250,00TRY saatlik

Part time satış danışmanı

Nobel Biocare

<div>
 
 Job Description
 
 
 
 Job Description
 
 
 The Sales Support Specialist will play a critical role in providing technical and customer support for Nobel Biocare&rsquo;s dental implant solutions. This role will be responsible for assisting customers, sales representatives, and internal teams with product-related inquiries, troubleshooting issues, and ensuring a seamless experience for our clients. The ideal candidate has a strong technical background in dental implants and a customer-focused mindset to drive satisfaction and business success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Technical &amp; Customer Support
 </li>
 <li>
 Serve as the primary point of contact for technical inquiries related to Nobel Biocare&rsquo;s dental implants.
 </li>
 <li>
 Provide expert guidance to customers and internal teams on product features, troubleshooting, and best practices.
 </li>
 <li>
 Assist medium to small customers who may not have direct access to a sales representative.
 </li>
 <li>
 Respond to inbound calls and emails to ensure prompt resolution of customer issues.
 </li>
 <li>
 Sales Team Support
 </li>
 <li>
 Work closely with Territory Managers and the Product Manager to provide technical expertise.
 </li>
 <li>
 Support sales representatives with product demonstrations and technical explanations for customer meetings.
 </li>
 <li>
 Keep the sales team informed on product updates and technical developments.
 </li>
 <li>
 Proactive Customer Engagement &amp; Issue Resolution
 </li>
 <li>
 Conduct proactive follow-ups with customers to address concerns and ensure optimal product use.
 </li>
 <li>
 Identify and resolve potential issues, such as product handling challenges or high failure rates, before they escalate.
 </li>
 <li>
 Ensure customer retention and satisfaction by delivering an outstanding support experience.
 </li>
 <li>
 Training &amp; Documentation
 </li>
 <li>
 Develop and deliver training sessions to internal teams and customers on Nobel Biocare products.
 </li>
 <li>
 Maintain detailed records of customer interactions, issues, and resolutions in the CRM system.
 </li>
 <li>
 Provide feedback to product development teams based on customer insights to enhance product quality.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 Experience &amp; Knowledge
 
 
 <ul>
 <li>
 2+ years of experience in technical support, sales support, or customer service in the dental or medical device industry.
 </li>
 <li>
 Strong knowledge of dental implant systems and related treatment procedures.
 </li>
 <li>
 Experience working cross-functionally with sales, product management, and customer service teams.
 </li>
 <li>
 Hands-on experience with CRM software and technical support tools.
 
 
 </li>
 </ul>
 Education &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Dentistry, or a related field preferred.
 </li>
 <li>
 Fluency in Turkish and English (both written and verbal).
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills.
 </li>
 <li>
 Strong communication skills with the ability to explain technical concepts in a clear, customer-friendly manner.
 </li>
 <li>
 Ability to work independently while collaborating effectively with teams.
 
 
 </li>
 </ul>
 This job is based out of Ankara, Turkey.
 
 
 
 Operating Company
 
 
 
 Nobel Biocare
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Sales Support Specialist (Ankara,Turkey)

Almanca Bilen M&uuml;&#351;teri Temsilcisi | Ankara OfisiS&uuml;rekli b&uuml;y&uuml;yen ve global projelerde aktif rol alan &#351;irketimizin Ankara ofisinde g&ouml;revlendirilmek &uuml;zere Almanca diline h&acirc;kim M&uuml;&#351;teri Temsilcileri ar&#305;yoruz. Bu pozisyon, Almanca konu&#351;an m&uuml;&#351;terilere &ccedil;ok kanall&#305; destek sunarak, memnuniyet odakl&#305; &ccedil;&ouml;z&uuml;mler geli&#351;tirme f&#305;rsat&#305; sa&#287;lar.Pozisyon Hakk&#305;nda:Almanca dilini etkin &#351;ekilde kullanarak, m&uuml;&#351;terilerimize telefon, e-posta ve canl&#305; sohbet kanallar&#305; &uuml;zerinden destek verecek tak&#305;m arkada&#351;lar&#305; ar&#305;yoruz. Bu g&ouml;revde m&uuml;&#351;teri taleplerini do&#287;ru analiz edip &ccedil;&ouml;z&uuml;m &uuml;retmek, s&uuml;re&ccedil;leri ilgili birimlerle koordine etmek ve hizmet kalitesini art&#305;rmak i&ccedil;in geri bildirimleri de&#287;erlendirmek temel sorumluluklar aras&#305;nda yer al&#305;r.G&ouml;rev Tan&#305;m&#305;:<ul><li>Almanca konu&#351;an m&uuml;&#351;terilere &ccedil;ok kanall&#305; (telefon, e-posta, canl&#305; destek) destek sa&#287;lamak</li><li>Gelen &ccedil;a&#287;r&#305;lar&#305; ve talepleri anlayarak h&#305;zl&#305; ve etkin &ccedil;&ouml;z&uuml;m &uuml;retmek</li><li>&#304;lgili departmanlarla i&#351; birli&#287;i i&ccedil;inde m&uuml;&#351;teri s&uuml;re&ccedil;lerini takip etmek</li><li>Geri bildirimleri analiz ederek hizmet kalitesinin iyile&#351;tirilmesine katk&#305; sa&#287;lamak</li><li>M&uuml;&#351;teri &#351;ikayet ve taleplerini sistemli ve eksiksiz &#351;ekilde kay&#305;t alt&#305;na almak</li></ul>Aranan &Ouml;zellikler:<ul><li>Almanca dilinde en az B2 d&uuml;zeyinde yaz&#305;l&#305; ve s&ouml;zl&uuml; ileti&#351;im becerisi</li><li>M&uuml;&#351;teri memnuniyeti odakl&#305; ve &ccedil;&ouml;z&uuml;m geli&#351;tirme konusunda istekli</li><li>&#304;leti&#351;im becerisi g&uuml;&ccedil;l&uuml;, ikna kabiliyeti geli&#351;mi&#351;</li><li>Zaman y&ouml;netiminde ba&#351;ar&#305;l&#305;, dikkatli ve sab&#305;rl&#305;</li><li>Tercihen m&uuml;&#351;teri hizmetleri, destek veya &ccedil;a&#287;r&#305; merkezi deneyimi olan</li><li>Ankara&rsquo;da ikamet eden veya ta&#351;&#305;nmaya istekli</li><li>MS Office programlar&#305;n&#305; etkin kullanabilen</li></ul>Neler Sunuyoruz?<ul><li>Sabit maa&#351; + performansa dayal&#305; prim sistemi</li><li>Detayl&#305; oryantasyon ve geli&#351;im odakl&#305; e&#287;itimler</li><li>Uluslararas&#305; projelerde g&ouml;rev alma ve kariyerini geli&#351;tirme imk&acirc;n&#305;</li><li>Yabanc&#305; dil becerilerini g&uuml;&ccedil;lendirecek &ccedil;e&#351;itli &#351;irket i&ccedil;i destekler</li><li>Performansa ba&#287;l&#305; olarak y&uuml;kselme ve farkl&#305; projelerde g&ouml;rev alma &#351;ans&#305;</li></ul>Ba&#351;vuru &#350;ekli:Almanca bilginizi profesyonel bir kariyere d&ouml;n&uuml;&#351;t&uuml;rmek istiyorsan&#305;z, g&uuml;ncel CV&rsquo;nizi Indeed &uuml;zerinden bizimle payla&#351;abilirsiniz.Konum: Ankara&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305; Zorunlu Dil: Almanca (B2 ve &uuml;zeri)&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Dil:<ul><li>almanca (Zorunlu)</li></ul>

Almanca diline hâkim Müşteri Temsilcisi

Explore 91+ Customer service representative in Ankara this December. Find roles across top companies and apply now to boost your career.