sales coordinator Jobs in Arabic Jobs In Abu Dhabi

sales coordinator

account development representative Jobs in Arabic Jobs In Abu Dhabi

account development representative

accounting staff (female) Jobs in Arabic Jobs In Abu Dhabi

accounting staff (female)

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administrative assistant

assistant relationship manager Jobs in Arabic Jobs In Abu Dhabi

assistant relationship manager

customer service representative

In Emirates

Job DescriptionWe are seeking a motivated and personable Customer Service Representative (CSR) to join our team. The ideal candidate is an excellent communicator who is passionate about helping customers, resolving issues efficiently, and maintaining a positive brand image.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, and/or in person</li><li>Resolve product or service issues with professionalism and empathy</li><li>Maintain accurate records of customer interactions and transactions</li><li>Process orders, forms, applications, and requests</li><li>Follow up to ensure customer satisfaction</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Meet or exceed performance metrics and service standards</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree required</li><li>2+ years of customer service experience preferred</li><li>Strong verbal and written communication skills</li><li>Fluency in English (written and spoken) required</li><li>Excellent problem-solving abilities</li><li>Ability to multitask and manage time effectively</li><li>Proficiency in Microsoft Office</li><li>Positive attitude and strong work ethic</li><li>Willingness to work on a shifting schedule, including evenings, weekends, and holidays as needed</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you flexible about working in shifts?</li><li>Would you be open to making cold calling or client outreach?</li><li>Are you proficient in Microsoft Office?</li></ul>Experience:<ul><li>Customer Service: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer Service Representative

Sitters Child Care Services

We are seeking a dynamic and results-oriented Customer Care Service to join our team.Responsibilities:<ul><li>Manage large amounts of incoming phone calls.</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Meet personal/customer service team sales targets and call handling quotas.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li></ul>Requirements and Skills:<ul><li>Proven customer support experience or experience as a Client Service Representative.</li><li>Track record of over-achieving quota.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li></ul>Job Types: Full-time, PermanentPay: From AED3,000.00 per month

Customer Care Specialist

International Business retainers LLC

Job SummaryWe are seeking a trustworthy and detail-oriented Customer Service Associate to manage customer inquiries, resolve issues, and maintain exceptional service standards. This role requires handling sensitive customer information with the highest level of confidentiality and compliance.Key Responsibilities<ul><li>Respond to customer queries via email, phone, and chat in a timely and professional manner.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Ensure strict adherence to data protection policies and confidentiality agreements.</li><li>Handle sensitive customer data responsibly, following company security protocols.</li><li>Escalate complex issues to relevant departments while safeguarding customer information.</li><li>Monitor and report any suspicious activity related to data handling.</li><li>Stay updated on data privacy regulations and company compliance standards.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in customer support or service roles.</li><li>Strong understanding of data privacy principles (GDPR, local regulations).</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work with CRM systems and ticketing platforms.</li><li>High level of integrity and attention to detail.</li><li>Basic knowledge of IT security practices is a plus.</li></ul>Preferred Qualifications<ul><li>Experience with DLP tools or secure CRM systems.</li><li>Certification in Data Protection or Information Security (optional but desirable).</li></ul>What We Offer<ul><li>Competitive salary and benefits.</li><li>Training on data security and compliance.</li><li>Opportunity to work with advanced tools ensuring customer data protection.</li></ul>Compliance &amp; ConfidentialityThis position requires signing a Non-Disclosure Agreement (NDA) and adhering to strict data security protocols. Any breach of confidentiality will result in immediate termination and legal action. Mandatory Requirement: - No personal Phone use during working hours it must be locked in locker. During lunch break and after office hrs personal phone allowed.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>In case need to visit any customer office for any payment information are you ready to visit .</li></ul>Experience:<ul><li>Customer Service : 2 years (Required)</li></ul>Language:<ul><li>Hindi and English (Required)</li></ul>

Customer Service Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate

First Abu Dhabi Bank (FAB)

<div>
 Specific Job Accountability
 
 
 <ul>
 <li>
 Handle customer service issues, complaints/grievances with respect to product, service, billing of FAB and any other category
 </li>
 <li>
 Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
 </li>
 <li>
 Ensure adherence of policies and procedures
 </li>
 <li>
 Maintains customer records by updating customer history through service requests/complaints and Notes.
 </li>
 <li>
 To achieve set targets in terms of service standards and customer satisfaction scores for all assigned Complaints and related activities.
 </li>
 <li>
 Contribute to the business by capturing feedback new prospects for all types of FAB products as part of Process Improvement recommendations
 </li>
 <li>
 Ensure the business meets its obligations on the prevention of money laundering under the Bank&rsquo;s Policies and Standards and under local laws and regulations.
 </li>
 </ul>
</div>

Senior Officer, Complaints Management (Emiratised Role - AlAin)

Aldar Academies

<div>Yasmina British Academy is an outstanding English Curriculum school in the beautiful city of Abu Dhabi. With our globally recognised and admired curriculum, dedicated and passionate practitioners and outstanding teaching and learning, Yasmina British Academy is an exceptional place to work. It has an exciting, diverse and progressive learning community that annually produces some of the very best I/GCSE and A Level result in the UAE. The Academy is extremely proud of its recent ADEK inspection, which rated Yasmina British Academy as 'Outstanding' in all six performance standards, putting it amongst the top schools in the UAE and Middle East.
From the start of the Academic Year 2024/25, Yasmina British Academy is moving to a new multi-building campus incorporating state of the art facilities that will enable our teachers and students to flourish, fostering a future focused educational experience while also delivering on our environmental commitments to supply sustainable schools to the UAE.
This incredible facility will be more than just a school, acting as a social, sporting and performance hub for both the local and international communities of the city. The new campus enables us to add even more value to our currently outstanding educational provision, whilst utilising the reputation of Aldar Academies' brand to positively impact the lives of our learning community in the UAE.
The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.</div>
 <div>High School Certificate/Diploma or bachelor&rsquo;s degree certificate
<ul><li>2 years&rsquo; experience in a receptionist or customer facing role in the region
</li><li>Experience in a school or education setting is preferred
</li><li>Fluent standard of English communication skills, written and oral.
</li><li>Attention to detail with diligent follow up, and able to execute in a timely manner.
</li><li>Effective communicator at different levels, both orally and in writing.
</li><li>Strong interpersonal skills to aid in daily contact with customers in a diverse multi-cultural environment
</li><li>Computer literate, including all social media platforms.
</li><li>Attentiveness, able to listen effectively and ask questions
</li><li>A team player, willing to support colleagues to deliver results
</li><li>Willingness to learn
</li><li>Skilled in multi-tasking and handling pressure.
</li><li>Organizational ability, of self and others with impeccable office management skills
</li><li>Arabic speaking, reading and writing is preferable
</li><li>Respect for all members of a school community, irrespective of position, gender, age and ethnic background
</li><li>A positive and solution-focused attitude to working life
</li><li>A clean enhanced Disclosure and Barring Services check or police check
</li></ul>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.
This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.
Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.</div>
 <div>To ensure impeccable customer service is provided to all parents and visitors to the Academy. All communications take place in a professional manner and to assist in supporting students&rsquo; recruitment, through a positive parent experience.
To embody the values, vision and ethos of Aldar Education and assist the parents&rsquo; relations executive in managing all enquiries, visitors, and requests from the different stakeholders.
<ul><li>Provide high quality customer service to all potential and existing customers.
</li><li>Your main responsibilities will include providing information to visitors on a full range of topics, answering phone calls in a courteous manner and maintaining a database of school visitors.
</li><li>Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
</li><li>Greet visitors in a friendly and helpful manner
</li><li>Have a strong knowledge of the key information about the Academy
</li><li>Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
</li><li>Assist with school tours when necessary
</li><li>Provide general clerical/administrative support e.g., updating attendance registers
</li><li>Photocopying, filing, faxing, completing standard forms, responding to routine correspondence
</li><li>Undertake word-processing and other IT based tasks e.g., database, excel, Internet research
</li><li>Produce lists/information/data as required e.g., class lists
</li><li>Sort and distribute mail
</li><li>Attend and participate in relevant meetings as required
</li><li>Answer, screen and forward incoming phone calls in a friendly and professional manner (following our standard telephone etiquette/ protocol)
</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures)
</li><li>Provide basic and accurate information in-person and via phone/email
</li><li>Assist Admissions team with in-bound and out-bound calls
</li><li>Log admissions enquiries into the school MIS &ndash; data base
</li><li>Update calendars and schedule school tours
</li><li>Arrange transportation for visitors when require
</li><li>Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
</li><li>Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel, using the School Referral System.
</li><li>Drive enrolments by promoting schools and summer programmes to prospective parents through conducting outbound calls.
</li><li>Assist with tasks assigned as and when required by the management team.
</li><li>Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post (ie.lead nurturing, parent tours)
</li><li>Perform other duties as requested by direct and dotted line reporting managers/ supervisors</li></ul></div>

Receptionist (UAEN) - Yasmina British Academy

Biz Team

We are looking for a Professional and Customer-oriented Female CRO to manage client relationships and ensure smooth branch operations. The ideal candidate should be a Graduate with exceptional communication skills in English and Hindi.Key Responsibilities<ul><li>Customer Education: Educate customers on the full range of services offered by the organization.</li><li>Inquiry Management: Address customer inquiries and complaints promptly, guiding them to the correct departments.</li><li>Relationship Building: Build and maintain strong relationships with customers to ensure long-term loyalty.</li><li>Call Management: Manage incoming calls and route them effectively to the appropriate staff members.</li><li>Appointment Scheduling: Schedule and manage appointments for both customers and branch staff.</li><li>Coordination: Coordinate with typists, supervisors, and other staff to ensure timely service delivery.</li><li>CRM Activities: Co-ordinate and conduct CRM (Customer Relationship Management) activities at the branch level.</li><li>Reporting: Prepare daily reports on customer interactions and satisfaction levels.</li><li>Administrative Support: Ensure that brochures, forms, and informational materials are available to customers and support branch staff with clerical duties as needed.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Any University Degree.</li><li>Languages: Must be fluent in English and Hindi. (Arabic knowledge is an added advantage).</li><li>Skills: Excellent interpersonal skills, problem-solving ability, and basic computer knowledge (MS Office).</li><li>Experience: Prior experience in customer service or front-desk roles in the UAE is preferred. Freshers can also apply.</li><li>Personal Attributes: Presentable, professional demeanor, and a proactive attitude.</li><li>Visa Status: Husband Visa Holders Only</li></ul>Job Type: Full-timeLanguage:<ul><li>Hindi and English (Required)</li></ul>

Customer Relations Officer (Female)

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