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customer experience associate Jobs in Karachi

customer experience associate

customer service representative

Family Builders & Developers

We are seeking a proactive Customer Service Representative to join our growing team. The ideal candidate will have excellent communication skills, a customer-first mindset, and the ability to manage tasks in a timely and efficient manner. You will be the voice of our brand responsible for engaging with clients, building lasting relationships, and ensuring a high level of satisfaction.RESPONSIBILITIES:<ul><li>Proactively engage with customers through phone, email, and chat support.</li><li>Handle inbound and outbound calls professionally and promptly.</li><li>Invite a set number of potential clients to the office and site for a brief discussion about the project on a daily basis.</li><li>Follow up with the potential clients on a daily basis.</li><li>Resolve customer inquiries, issues, and complaints in a timely manner.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Build and nurture positive relationships with clients to increase satisfaction and loyalty.</li><li>Identify customer needs and provide appropriate solutions or escalate when necessary.</li><li>Collaborate with sales and marketing teams to ensure smooth customer journeys.</li><li>Continuously seek feedback and suggest process improvements.</li><li>Meet or exceed performance metrics and KPIs.</li></ul>REQUIREMENTS:Education:<ul><li>Bachelor's degree (required)</li></ul>Experience:<ul><li>Minimum 3 years of experience as a Customer Service Representative or in a client-facing role.</li></ul>Skills:<ul><li>Excellent verbal and written communication skills.</li><li>Proactive and confident in handling customer interactions.</li><li>Strong time management and multitasking abilities.</li><li>Exceptional interpersonal skills with a focus on relationship building.</li><li>Ability to work independently as well as collaboratively within a team.</li><li>Experience in telesales or outbound calling.</li><li>Multitasking ability in a fast-paced environment.</li><li>Attention to detail and problem-solving skills.</li><li>Team player with a collaborative attitude.</li><li>Must be Proficient in English.</li></ul>Technical Proficiency:<ul><li>Familiarity with customer service tools, CRM systems, and Microsoft Office.</li></ul>Location: Near Lucky One Mall, KarachiJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

Smart Tone

We are looking for an enthusiastic &amp; Goal Oriented Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales over the phone and maintaining good customer relationships.Requirements:<ul><li>Excellent communication and interpersonal skills</li><li>Be a good team player &amp; Good time-management Skills.</li><li>Should be competitive &amp; confident.</li><li>Should be able to take initiative and work on their own to achieve targets.</li><li>Proven experience as tele sales representative or other sales role.</li><li>Ability to learn about products and services and describe/explain that to clients.</li><li>Strong listening, presentation and decision-making skills.</li></ul>Responsibilities:<ul><li>Meet and exceed Monthly Sales Target</li><li>Generate Sales leads and maintain sales pipeline</li><li>Identify new business opportunity</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person

Customer service Representative

Debyte

WE ARE HIRINGCustomer Service representative for our E Commerce store !RESPONSIBILITY :<ul><li>Replying to Customers on Whatsapp / FB / Instagram</li><li>Resolving Customer Issues regarding their order</li><li>Lodge complaints with courier logistics</li><li>Provide excellent customer service</li></ul>SKILLS REQUIREMENT :<ul><li>Experienced and Freshers both can apply</li><li>Excellent communication and problem-solving skills</li></ul>LOCATION : Federal B AreaJob Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Customer Service Representative - Ecommerce

Renexus Resources

International Customer Service RepresentativeAre you a confident and motivated English speaker looking to launch a professional career in a supportive environment? Renexus Resource Group is seeking dedicated International Customer Service Representatives to join our team in Karachi. This role is ideal for individuals&mdash;from recent graduates to experienced professionals&mdash;who want to build valuable skills and grow with a company that rewards hard work and dedication.Your Responsibilities As a key member of our customer service team, you will be the first point of contact for our clients. Your primary duties will include:<ul><li>Client Support: Handle all inbound client inquiries promptly and effectively via phone, email, and live chat.</li><li>Problem Resolution: Deliver accurate, effective solutions to ensure a high level of client satisfaction.</li><li>Collaboration: Work with internal teams to provide a seamless and positive experience for every client.</li><li>Data Management: Maintain precise and detailed records of all client interactions.</li><li>Performance: Meet and consistently exceed quality standards and performance goals.</li></ul>Who We Are Looking For We value a strong work ethic and a desire to learn. The ideal candidate will have:<ul><li>Exceptional English: Strong verbal and written communication skills are essential.</li><li>Technical Aptitude: Basic familiarity with Microsoft Office and web-based tools.</li><li>Proactive Attitude: A strong willingness to learn and thrive in a fast-paced environment.</li><li>Experience: Previous customer service experience is a plus, but not required. We provide all necessary training.</li></ul>What We Offer<ul><li>Competitive Salary: A starting base salary of PKR 30,000 &ndash; 50,000 per month.</li><li>Performance Bonuses: The potential to earn over PKR 50,000 monthly through our performance-based bonus structure.</li><li>Structured Training: We provide comprehensive, paid onboarding to ensure your long-term success.</li><li>Career Growth: A clear and defined path for professional advancement and internal promotions.</li><li>Positive Culture: A professional, collaborative, and rewarding work environment.</li></ul>Job Details<ul><li>Location: On-site in Gulshan-e-Iqbal, Karachi.</li><li>Employment Type: Full-Time.</li><li>Shifts:</li><li>Day: 1:00 PM &ndash; 9:00 PM (PKT)</li><li>Night: 6:00 PM &ndash; 3:00 AM (PKT)</li></ul>If you are ready for a rewarding career with a company that invests in your potential, we encourage you to apply.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

International Customer Service Representative

Maxtova Development and Marketing

We are hiring candidates for our US Based CampaignRequirementsBasic English CommunicationPunctual20 to 28 years AgeMinimum Intermediate QualificationPerks: Daily, Monthly BonusesCommissionsBi Annual IncrementYear end Paid HolidaysFixed Salary (6 pm to 1 pm 7 hours Job)No Sales No TargetWalk-in Interviews Mon to Friday 8 pm to 10 pmSend your resume on WhatsApp0335 7693629Address: Office #408, Al Mustufa Center, Gulshan Iqbal 13 B, karachi Opposite Baitul Muqarram MasjidLandmark: UBL Bank &amp; Jawed Eye Clinic BuildingJob Type: Part-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

ibex

<div>
 
 
 Ibex
 
 , on behalf of one of its international clients, is seeking a highly motivated and skilled professional to join our team as a
 
 Client Service Representative &ndash; Human Resources Domain.
 
 The selected individual
 
 must be comfortable working in a night shift (onsite).
 
 This role offers an excellent opportunity to collaborate with a global organization and further develop your expertise in a dynamic and supportive environment.
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 We are looking for a customer-focused professional to deliver exceptional service to our clients. The successful candidate will be responsible for addressing client inquiries, efficiently resolving HR-related issues, and providing tailored product and service recommendations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries and concerns.
 </li>
 <li>
 Actively listen and apply problem-solving skills to resolve issues effectively.
 </li>
 <li>
 Maintain a courteous and composed demeanor in high-pressure situations.
 </li>
 <li>
 Provide and receive feedback to support continuous service improvement.
 </li>
 <li>
 Recommend products and services aligned with customer needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or a related field.
 </li>
 <li>
 
 Outstanding verbal and written communication skills, with the ability to engage confidently with international clients.
 
 </li>
 <li>
 Proficiency in basic computer applications, including typing, email, and business software tools.
 </li>
 <li>
 Strong adaptability to changing situations and priorities.
 </li>
 <li>
 
 Excellent command of spoken and written English.
 
 </li>
 <li>
 
 Willingness and ability to work a night shift (onsite).
 
 </li>
 </ul>
 
 
</div>

Customer Service Representative - Human Resource Domain

NEWYORK CAPITAL FUNDS

Job description:NOTE :<ul><li>This job posting is only for females who are into sales &amp; marketing .</li><li>Only 25+ Age matured females required .</li></ul>ABOUT US :We the Newyork Capital Funds are USA based Invesment company who are authorized legally from FBR , SCEP , CDC &amp; IRS.we empower individuals and institutions to grow their wealth through smart, strategic investments. As a trusted leader in the financial services sector, we offer a range of investment solutions in USA from Food chain sector and Retails stores to our own diamond brand LUXE. We're expanding our team and looking for a dynamic Sales &amp; Marketing Officer to help us grow our client base and deliver exceptional investment opportunities.Position Overview:We are looking for energetic and results-driven mature( FEMALES) Sales &amp; Customer Marketing Representatives to join our growing team. This role is perfect for women with a passion for sales, marketing, and relationship-building. You&rsquo;ll be responsible for reaching out to high-profile clients, including doctors, to set appointments, market our services, and close deals.Key Responsibilities:<ul><li>Outbound Calling: Contact doctors, medical professionals, and other high-net-worth individuals to introduce our investment solutions and set appointments.</li><li>Client Relationship Management: Develop and maintain strong relationships with clients, ensuring they feel informed, valued, and supported.</li><li>Sales &amp; Marketing: Promote our business offerings, highlight the benefits, and answer any questions potential clients may have.</li><li>Appointment Setting: Schedule calls, meetings, or consultations between clients and our senior investment team members.</li><li>Deal Closure: Work to finalize agreements, providing exceptional customer service and guiding clients through the process.</li></ul>Qualifications:<ul><li>Female candidates preferred (as the role requires targeted customer engagement and outreach to specific demographics).</li><li>Proven experience in sales, telemarketing, or customer marketing (experience in investment or financial services is a plus).</li><li>Strong communication skills, with the ability to effectively engage and build relationships over the phone and through email.</li><li>Confident, persuasive, and goal-oriented mindset.</li><li>Organized and able to multitask in a fast-paced environment.</li><li>A passion for helping others make smart financial decisions.</li></ul>What We Offer :Competitive Basic salary with performance-based Exceptional bonuses.Comprehensive training and career development support.Access to a wide range of investment products and resources.Collaborative and growth-oriented work environment.How to Apply :Send your resume to our phone whatsapp number : 03305505502 ,, 03317909775OFFICE LOCATION : OFFICE NO (201), SECOND FLOOR PLOT NO 23/D - OPPOSITE IBEX TOWER 2 , SHEHBAAZ COMMERCIAL LANE NO-04 - DHA PHASE 06 ( KHI )Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

CUSTOMER SERVICE REPRESENTATIVE ( FOR FEMALES )

Explore 749+ Customer service representative in Karachi this September. Find roles across top companies and apply now to boost your career.

749 customer service representative jobs IN Karachi

Customer Service Representative

Customer service Representative

Customer Service Representative - Ecommerce

International Customer Service Representative

Customer Service Representative

Customer Service Representative - Human Resource Domain

CUSTOMER SERVICE REPRESENTATIVE ( FOR FEMALES )