customer support executive Jobs in Karachi

customer support executive

customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

call center officer

call center representative Jobs in Karachi

call center representative

customer care specialist

KUZ TECH (SMC) PVT LTD

<ul><li>Job Title: Customer Service Specialist &ndash; Night Shift</li><li>Location: Shahrah-e-Faisal, Karachi</li><li>Job Type: Full-time, On-site, Night Shift</li><li>Salary: 100k to 120k</li></ul>Working Hours:<ul><li>Monday to Friday: 3:00 AM &ndash; 11:00 AM</li><li>Saturday: 3:00 AM &ndash; 7:00 AM</li></ul>About the RoleWe are seeking a proactive and customer-focused Customer Support Representative to join our fast-growing e-commerce team. The ideal candidate will provide exceptional support to our customers, handle inquiries across multiple channels, and ensure every customer interaction reflects our commitment to excellence.Key Responsibilities:<ul><li>Handle customer inquiries through email, live chat, and phone calls in a timely and professional manner.</li><li>Resolve customer concerns effectively while maintaining a positive, empathetic, and solution-oriented approach.</li><li>Manage assigned back-office tasks efficiently and accurately.</li><li>Review customer feedback and recommend improvements to products, services, or internal processes.</li><li>Work closely with cross-functional teams to streamline processes and enhance overall customer satisfaction.</li><li>Ensure adherence to company policies while consistently delivering a customer-first experience.</li></ul>Requirements:<ul><li>Education: A-Levels or Bachelor&rsquo;s degree in relevant discipline.</li><li>Experience: 2&ndash;3 years of experience in customer service (preferably in e-commerce)</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving, decision-making, and multitasking skills.</li><li>Ability to handle high-pressure situations with professionalism and patience.</li><li>Familiarity with CRM tools, ticketing systems, or customer service software is a plus.</li></ul>Send your CV to hiring@kuz.com.au with the subject line &ldquo;Customer Service Specialist&rdquo;Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of customer service experience do you have?</li><li>Do you have prior experience in e-commerce?</li><li>Are you available to work night shifts (3:00 AM &ndash; 11:00 PM, Monday to Friday; 3:00 AM &ndash; 7:00 AM Saturday)?</li><li>Are you comfortable handling customer calls, emails, and live chats daily?</li><li>What is your current salary?</li><li>What is your salary expectation?</li><li>How soon you can join us? (Answer in no of days)</li><li>Have you worked with international clients or customers before?</li></ul>Work Location: In person

Customer Service Specialist

HRPSP - Your Strategic HR Partner

Customer Care Executive (Premium Category)Location: KarachiWe&rsquo;re looking for a dedicated and talented Customer Care Executive to join our premium service team. If you have a passion for delivering exceptional customer experiences, we want to hear from you!Salary &amp; Benefits:<ul><li>Base Salary: PKR 45,000</li><li>Commission: Up to PKR 15,000 based on performance</li><li>Medical Insurance: Comprehensive coverage for your health</li><li>Exclusive Internet Services: Enjoy additional perks</li><li>Remote Work Option: Flexible, based on eligibility</li></ul>Requirements:<ul><li>Education: Minimum Intermediate (Graduates preferred)</li><li>Experience: At least 6 months in a call center (preference for international call center experience)</li><li>Language Skills: Fluent English with excellent grammar and communication</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Care Executive (Premium Category)

Premio Travel and Tours

Job Description: We are seeking a motivated and customer-focused Customer Care Representative to handle inbound and outbound calls while promoting and selling our products/services. The ideal candidate should have strong communication skills and a passion for delivering excellent customer service.Key Responsibilities:<ul><li>Answer incoming customer calls professionally and promptly</li><li>Make outbound calls to generate sales and follow up on leads</li><li>Provide accurate information about products and services</li><li>Achieve daily and monthly sales targets</li><li>Handle customer inquiries, complaints, and concerns effectively</li><li>Maintain records of calls, sales, and customer information</li><li>Build and maintain positive customer relationships</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Previous experience in customer service or sales is an advantage</li><li>Excellent verbal communication skills</li><li>Strong persuasion and negotiation abilities</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Care Representative

Logon Broadband Pvt Ltd

Customer Support Representative (CSR) ISP IndustryLocation: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:High school diploma or equivalent; some college coursework preferred.Previous customer service experience, preferably in the ISP or telecommunications industry.Strong communication skills, both verbal and written.Excellent problem-solving abilities and attention to detail.Proficiency with computer systems and basic technical troubleshooting.Availability to work flexible hours, including evenings, night shifts, weekends, and holidays.We offer a competitive salary and a supportive work environment that encourages professional growth and development. As a Customer Support Representative (CSR) ISP Industry, you will have the opportunity to learn from experienced professionals and gain valuable industry knowledge.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 30th February, 2026.Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeSalary: Rs30,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Representative (CSR) ISP Industry

Eminent4U

Job description:About Eminent4U Private Limited:We offer more than just a job; it's a career opportunity that transcends the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As Customer Service Specilaist (Reviews | Female), you will be the voice of the company in customer interactions, responsible for pitching reviews on multiple platforms and engaging with customers to address their concerns, answer questions, and express appreciation for positive feedback. This role plays a crucial part in meeting daily review targets and maintaining detailed records of customer interactions.Responsibilities and KPIs:<ul><li>Customer Interaction &amp; Support:</li><li>Act as the voice of the company in customer interactions.</li><li>Pitch reviews on multiple platforms and engage with customers.</li><li>Meet daily review targets and maintain detailed records of customer interactions.</li><li>Analyze customer feedback to identify recurring themes and opportunities for improvement.</li><li>Ensure quality and compliance standards in all interactions.</li><li>Product Knowledge &amp; Expertise:</li><li>Relationship Management:</li><li>Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction.</li></ul>Skills and Qualifications:<ul><li>Excellent communication and conversation skills.</li><li>Team-oriented mindset.</li><li>Attention to detail and ability to multitask.</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Team-oriented mindset &amp; problem-solving skills.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li></ul>Salary: Up to PKR 150,000 per month | Tier base model with commission, Incentives and KPIs along with other fringe benefits (i.e. Annual Bonus, Anniversary Bonus, Weekday, Birthday, Punctuality Allowance, etc.)Timings: Afternoon Shifts (1:00 PM - 09:30 PM | 2:00 PM - 10:30 PM) with alternate weekends off.Location: PECHS, Block-6, Shahra-e-Faysal, Karachi.Job Type: Full-Time | PermanentEmail: careers@eminent4u.com or https://eminent4u.com/careersJob Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Customer Service Specilaist (Reviews | Female)

Ibex Pakistan

Job OverviewIbex Pakistan is looking for enthusiastic, confident, and customer-focused individuals to join our Customer Service team in Karachi. This role is ideal for candidates with strong communication skills and experience in customer service or sales who are passionate about delivering excellent customer support.Key Responsibilities<ul><li>Handle inbound and/or outbound customer interactions professionally</li><li>Provide accurate information about products and services</li><li>Resolve customer inquiries, complaints, and issues efficiently</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Meet performance metrics and service standards</li><li>Maintain proper documentation of customer interactions</li></ul>Eligibility Criteria<ul><li>Minimum education: O/A Levels or Bachelor&rsquo;s degree</li><li>Excellent English communication skills (spoken and written)</li><li>Previous sales or customer service experience preferred</li><li>Strong interpersonal and problem-solving skills</li><li>Ability to work rotational and late-night shifts</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary: PKR 90,000 &ndash; 115,000</li><li>Company-provided transportation</li><li>Professional work environment</li><li>Career growth opportunities in a leading BPO company</li></ul>Important NoteThis opportunity is only available for candidates currently residing in Karachi. Applications from outside the city will not be considered.Job Types: Full-time, Contract, Fresher Contract length: 6 monthsPay: Rs65,000.00 - Rs115,000.00 per monthWork Location: In person

customer service specialist

Talha & Co

We're Hiring: Customer Support Representative (CSR) for Beauty Pouch PK.Industry: Beauty &amp; Skincare | Type: Full-Time | Hours: 10 AM &ndash; 7 PM (Mon&ndash;Sat) | Location : PECHS Block 2Are you passionate about skincare, beauty, or fashion? Do you have ECommerce customer service experience? Join our growing team and become the voice of our brand.What You&rsquo;ll Do: 1)Handle customer queries via email, phone, chat, and social media. 2)Assist with product Inquiries, Order support, and Returns. 3)Ensure customer satisfaction and a seamless post-purchase experience 4)Maintain accurate customer records and collaborate with internal teams 5)Focus on service Not sales (No targets, no pressure)What We&rsquo;re Looking For: *Experience in eCommerce (beauty, skincare, fashion, or apparel preferred)*Strong verbal and written communication skills*Friendly, patient, and solution-oriented mindset*Familiarity with CRM or order management tools is a plus*Female candidates are strongly encouraged to applyJob Type: Full-timeApplication Question(s):<ul><li>Our Shift Timings are 10AM TO 7PM (MON-SAT) Any issues? </li><li>Notice period in current organization ?</li></ul>Work Location: In person

Customer Service Representative - CSR

Explore 625+ Customer care specialist in Karachi this March. Find roles across top companies and apply now to boost your career.