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talent acquisition specialist

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customer care specialist

KUZ TECH (SMC) PVT LTD

<ul><li>Job Title: Customer Service Representative &ndash; Night Shift</li><li>Location: Shahrah-e-Faisal, Karachi</li><li>Job Type: Full-time, On-site, Night Shift</li><li>Salary: 100k to 120k</li></ul>Working Hours:<ul><li>Monday to Friday: 3:00 AM &ndash; 11:00 AM</li><li>Saturday: 3:00 AM &ndash; 7:00 AM</li></ul>About the RoleWe are seeking a proactive and customer-focused Customer Support Representative to join our fast-growing e-commerce team. The ideal candidate will provide exceptional support to our customers, handle inquiries across multiple channels, and ensure every customer interaction reflects our commitment to excellence.Key Responsibilities:<ul><li>Handle customer inquiries through email, live chat, and phone calls in a timely and professional manner.</li><li>Resolve customer concerns effectively while maintaining a positive, empathetic, and solution-oriented approach.</li><li>Manage assigned back-office tasks efficiently and accurately.</li><li>Review customer feedback and recommend improvements to products, services, or internal processes.</li><li>Work closely with cross-functional teams to streamline processes and enhance overall customer satisfaction.</li><li>Ensure adherence to company policies while consistently delivering a customer-first experience.</li></ul>Requirements:<ul><li>Education: A-Levels or Bachelor&rsquo;s degree in relevant discipline.</li><li>Experience: 2&ndash;3 years of experience in customer service (preferably in e-commerce)</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving, decision-making, and multitasking skills.</li><li>Ability to handle high-pressure situations with professionalism and patience.</li><li>Familiarity with CRM tools, ticketing systems, or customer service software is a plus.</li></ul>Send your CV to hiring@kuz.com.au with the subject line &ldquo;Customer Support Representative&rdquo;Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of customer service experience do you have?</li><li>Do you have prior experience in e-commerce?</li><li>Are you available to work night shifts (3:00 AM &ndash; 11:00 PM, Monday to Friday; 3:00 AM &ndash; 7:00 AM Saturday)?</li><li>Are you comfortable handling customer calls, emails, and live chats daily?</li><li>What is your current salary?</li><li>What is your salary expectation?</li><li>How soon you can join us? (Answer in no of days)</li><li>Have you worked with international clients or customers before?</li></ul>Work Location: In person

Customer Service Representative (Night Shift)

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Must have at least 40 WPM
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through email and/or chat
 </li>
 <li>
 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Document each customer query as well as the resulting solution
 </li>
 <li>
 Provide alternatives to products/items, which are not available on the e-commerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing resolutions
 </li>
 <li>
 Stay up to date with the latest updates on system information and process changes
 </li>
 <li>
 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Customer Services Specialist

TGT Nexus Pvt Ltd

Key Responsibilities<ul><li>Promote and sell e-books through online platforms such as Amazon Kindle, Shopify, social media, and other digital marketplaces</li><li>Identify and target potential customers through digital marketing and outreach strategies</li><li>Manage product listings, descriptions, pricing, and promotions</li><li>Respond to customer inquiries and provide professional support to ensure customer satisfaction</li><li>Track sales performance and provide regular reports and insights</li><li>Collaborate with marketing and content teams to optimize campaigns and conversions</li><li>Stay updated on market trends, customer preferences, and competitor activity</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in digital sales, online selling, or e-commerce (preferred)</li><li>Strong communication and persuasion skills</li><li>Familiarity with online marketplaces and social media platforms</li><li>Basic understanding of digital marketing and customer acquisition strategies</li><li>Self-motivated, goal-oriented, and able to work independently</li><li>Basic computer skills and proficiency in MS Office / Google Workspace</li></ul>Preferred Qualifications<ul><li>Experience selling digital products or e-books</li><li>Knowledge of SEO, paid ads, or affiliate marketing</li><li>Understanding of international digital markets</li></ul>What We Offer<ul><li>Competitive commission or salary-based structure</li><li>Flexible working environment</li><li>Opportunity to grow with a digital-focused business</li><li>Performance-based incentives</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

We’re Hiring: Customer Support Specialist

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 O Levels/Matric or above
 </li>
 <li>
 Excellent English Written and Verbal Communication
 </li>
 <li>
 American or neutral accent
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Must be alteast 18 Years old and hold valid CNIC.
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
 </li>
 <li>
 A chance to polish your skills
 </li>
 <li>
 A great learning environment
 </li>
 <li>
 Ample experience to build a future path for yourself
 </li>
 <li>
 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 115,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
 </li>
 <li>
 Collaborate and build relationships with customers to strengthen service competitiveness
 </li>
 <li>
 Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
 </li>
 <li>
 Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
 </li>
 </ul>
</div>

Customer Services Specialist - International

Dr Aimen Zia Dental Clinic

Job Opportunity: Endodontist (Root Canal Specialist)Zia Dental Care &amp; Aesthetics &ndash; Clifton, KarachiZia Dental Care &amp; Aesthetics, a modern and patient-focused dental practice located in Clifton, Karachi, is looking to hire a qualified Endodontist (Root Canal Expert) to join our growing team.PositionEndodontist / Root Canal Specialist (FCPS-II Qualified)LocationClifton, Bahadurabad area, KarachiQualification Requirements<ul><li>FCPS-II in Endodontics (Mandatory)</li><li>PMDC registered</li><li>Proven expertise in root canal treatments (routine &amp; complex cases)</li><li>Strong diagnostic and clinical skills</li><li>Professional, ethical, and patient-centered approach</li></ul>Job Type<ul><li>Full-time</li><li>Part-time</li><li>On-call</li><li>(Flexible working options available)</li></ul>Key Responsibilities<ul><li>Perform high-quality root canal treatments</li><li>Diagnose and manage endodontic cases efficiently</li><li>Maintain clinical records and treatment plans</li><li>Collaborate with general dentists and specialists</li><li>Ensure high standards of sterilization, patient care, and ethics</li></ul>What We Offer<ul><li>Well-equipped, modern dental setup</li><li>Professional and friendly work environment</li><li>Competitive remuneration (based on experience &amp; availability)</li><li>Flexible working arrangements</li><li>Opportunity to grow with an established practice in Clifton</li></ul>How to ApplyInterested candidates may share their CV via WhatsApp or contact us directly:WhatsApp (CV Submission): 0300-227-8864 Call: 0300-227-8863We welcome motivated and skilled endodontists who are passionate about delivering excellent dental care.Join Zia Dental Care &amp; Aesthetics and be part of a trusted name in quality dentistry.Job Type: Part-timePay: From Rs60,000.00 per monthWork Location: In person

Endodontist (Re-Endo Specialist, FCPS-2)

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The monthly salary for this position will be up to PKR 115,000. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Success Specialist

Ezone Pearl

Job Title: Tiktok Shop SpecialistLocation: Gulshan-e-Iqbal, Karachi (Onsite only)Job Type: Full-Time (9:30 AM to 6:00 PM)About Us: Ezone Pearl is a creative and vibrant e-commerce business specializing in handmade and unique products. We are seeking a dedicated TikTok Specialist to join our team and take our TikTok store to the next level. If you're passionate about crafting, have a keen eye for detail, and love the world of e-commerce, we want to hear from you!Job Description: As an TikTok Shop Specialist, you will be responsible for optimizing our store's performance and enhancing its visibility within the platform. You will work closely with our Graphics Designer, content creators, and other team members to ensure a seamless and appealing shopping experience for our customers. Your duties will include but are not limited to:Listing Management: Create, edit, and manage product listings, ensuring they are well-optimized with appropriate keywords and tags.Pricing Strategy: Monitor and adjust pricing to remain competitive while maximizing profitability.Competitor Analysis: Analyze competitors' listings, pricing, and strategies to identify opportunities for improvement.SEO: Implement on-page and off-page SEO techniques to boost our store's visibility in Etsy's search results.Ads: Run and optimize advertising campaigns to drive traffic and sales.Collaboration: Coordinate with the Graphics Designer and content creators to create visually appealing and compelling product listings.Customer Engagement: Effectively and promptly respond to customer inquiries and concerns to ensure a high level of customer satisfaction.Coupon Management: Create and manage coupon codes to attract and retain customers.Feedback Monitoring: Continuously monitor and respond to customer feedback to maintain a positive reputation.Branding: Maintain the quality and creativity of store branding and designs to ensure a consistent and appealing brand image.Experience:<ul><li>12 months of Tiktok Shop store experience</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you okay for onsite Morning Job at Gulshan e Iqbal, Karachi</li><li>What is your Current salary?</li><li>What is your expected salary?</li><li>How many years / month of TikTok Shop experience do you have?</li><li>Have you attended any TikTok Shop Certification? If yes please also mention name of institute.</li></ul>Work Location: In person

E-Commerce Executive - Tiktok Shop Specialist

Explore 345+ Customer care specialist in Karachi this February. Find roles across top companies and apply now to boost your career.