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VLaunchU

<div>
 
 
 Job Title:
 
 Customer Service Representative &ndash; Kitchen &amp; Cabinet Showroom
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Nationality Requirement:
 
 Saudi
 
 
 salary :5000SAR
 
 
 
 Job Overview
 
 
 
 We are seeking enthusiastic and customer-oriented
 
 Customer Service Representatives
 
 for a premium
 
 Kitchen &amp; Cabinet Showroom
 
 in Riyadh. The role involves handling client interactions, supporting sales teams, managing inquiries, and ensuring an excellent customer experience.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Greet and assist walk-in customers at the showroom.
 </li>
 <li>
 Provide detailed information about kitchen and cabinet products, services, and after-sales support.
 </li>
 <li>
 Handle phone, email, and in-person inquiries in a professional manner.
 </li>
 <li>
 Coordinate with sales staff to ensure seamless customer service.
 </li>
 <li>
 Maintain customer records, update CRM databases, and follow up on pending inquiries.
 </li>
 <li>
 Support showroom operations, including scheduling appointments and product demonstrations.
 </li>
 <li>
 Manage complaint resolution and escalate issues to management when required.
 </li>
 <li>
 Contribute to achieving customer satisfaction and sales support targets.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Saudi nationality .
 </li>
 <li>
 Minimum
 
 1&ndash;2 years of experience
 
 in customer service, preferably in
 
 retail, furniture, kitchen, or home d&eacute;cor showrooms
 
 .
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Presentable, professional, and customer-focused.
 </li>
 <li>
 Basic knowledge of MS Office and CRM systems.
 </li>
 <li>
 Ability to handle multiple tasks and work under pressure.
 </li>
 <li>
 Proficiency in
 
 Arabic
 
 (English is an advantage).
 </li>
 </ul>
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Training and growth opportunities.
 </li>
 <li>
 Work in a premium, design-oriented showroom environment.
 </li>
 </ul>
 
 
</div>

Customer Service Representative

Al-Hassan Ghazi Ibrahim Shaker Company

<div>
 
 
 Company Overview:
 
 
 
 Founded in 1950, Shaker Group is a leading provider of HVAC and home appliance solutions in Saudi Arabia. We serve over 600,000 customers annually with a strong focus on innovation, sustainability, and customer satisfaction.
 
 
 
 
 
 
 Purpose:
 
 
 
 Customer Service Representatives serve as the primary interface between customers and the company, providing assistance, resolving inquiries, and ensuring positive interaction experiences. Responsible for delivering exceptional customer service across various communication channels such as phone calls, inbound and outbound calls, email, and social media.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Efficiently handle high volumes of incoming and outgoing calls promptly.
 </li>
 <li>
 Provide product or service details, troubleshooting support, and solutions to address customer requirements.
 </li>
 <li>
 Address and resolve customer issues, complaints, and requests promptly and effectively.
 </li>
 <li>
 Develop a comprehensive understanding of the company's products or services, including features, benefits, and usage guidelines.
 </li>
 <li>
 Identify customer needs, clarify information, research each issue, and provide solutions or alternatives.
 </li>
 <li>
 Communicate effectively and professionally with customers to build rapport and trust.
 </li>
 <li>
 Practice active listening to understand customer needs and concerns, responding with empathy and understanding.
 </li>
 <li>
 Exhibit clear verbal and written communication skills when interacting with customers and colleagues.
 </li>
 <li>
 Aim to surpass customer expectations and ensure a positive experience at every interaction.
 </li>
 <li>
 Develop and nurture enduring relationships with customers through personalized support and a dedicated commitment to their success.
 </li>
 <li>
 Follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Achieve personal and team goals, both qualitative and quantitative.
 </li>
 <li>
 Validating and resolving customer complaints, ensuring closure both with customers and in our systems.
 </li>
 <li>
 Ensure alignment with Shaker Group's vision, mission, values, and strategic priorities, and compliance with its guidelines.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Effective problem-solving and negotiation abilities.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Empathy towards customers' emotions and perspectives.
 </li>
 <li>
 Basic computer proficiency with word processing, email, and social media.
 </li>
 <li>
 Ability to work well under pressure and manage multiple priorities efficiently.
 </li>
 <li>
 Adhering to schedules and deadlines.
 </li>
 </ul>
 
 
</div>

Al Fares International Tents and construction metal llc

Job Opportunity &ndash; Client Service Representative Location: Riyadh, Saudi Arabia Company: Al Fares International Tents &amp; Construction Metal LLCAl Fares International Tents &amp; Construction Metal LLC is a leading company in the Gulf region, specializing in aluminum and steel structures, prefabricated buildings, and customized tent solutions across the GCC. With a strong reputation for quality, innovation, and reliability, we are expanding and seeking a talentedClient Service Representative to join our Riyadh branch.Key Responsibilities:<ul><li>Act as the primary point of contact for clients and ensure high-quality service delivery.</li><li>Handle client inquiries, prepare quotations, and follow up on proposals.</li><li>Coordinate with internal teams (engineering, logistics, and installation) to meet project timelines.</li><li>Support in project documentation, contracts, and invoicing.</li><li>Build and maintain strong relationships with new and existing clients.</li><li>Provide after-sales support and ensure client satisfaction.</li></ul>Required Skills &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>3&ndash;5 years of experience in client service, sales, or project coordination (construction, tents, or prefabricated structures industry preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Career growth opportunities within a leading regional company.</li><li>Dynamic and professional work environment.</li></ul>Interested candidates are invited to send their CV to: vacancy@alfaresintl.comJob Type: Full-time

Client Service Representative

Sihamco

<div><h3 class="jobSectionHeader">Job Summary</h3>
We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be the first point of contact for customers, handling inbound calls, addressing inquiries, resolving concerns, and providing accurate information about The Groves&rsquo; services and offerings.
The Groves is a premier destination in Riyadh, specializing in food &amp;amp; beverage, hospitality, and entertainment. We take pride in providing unforgettable experiences to our guests through exceptional service and a welcoming atmosphere.<ul>
<li>Answer incoming calls promptly and professionally.</li>
<li>Address customer inquiries, concerns, and complaints with patience and efficiency.</li>
<li>Provide accurate information regarding The Groves&rsquo; services, events, reservations, and promotions.</li>
<li>Record and update customer information in the system.</li>
<li>Escalate unresolved issues to the appropriate department or supervisor.</li>
<li>Ensure a high level of customer satisfaction and maintain company standards in all interactions.</li>
</ul>Requirements<ul>
<li>Saudi National &ndash; preference will be given to Saudi applicants.</li>
<li>Proficiency in both Arabic and English (spoken and written).</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Prior experience in a call center, hospitality, or customer service role is preferred.</li>
<li>Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage.</li>
</ul>About The Group:
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Benefits
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul>
<li>Competitive salary packages &ndash; aligned with market standards and experience</li>
<li>Visa (1 year temp) &amp; Flights into the country for non-citizens</li>
<li>Accommodation</li>
<li>Transportation Allowance</li>
<li>Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li>
<li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity &ndash; join a team of passionate professionals from around the world</li>
</ul>Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</div>

Call Centre Representative

SIHAMCO

<div>
 
 Job Summary
 
 
 
 We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be the first point of contact for customers, handling inbound calls, addressing inquiries, resolving concerns, and providing accurate information about The Groves' services and offerings.
 
 
 The Groves is a premier destination in Riyadh, specializing in food &amp; beverage, hospitality, and entertainment. We take pride in providing unforgettable experiences to our guests through exceptional service and a welcoming atmosphere.
 
 
 <ul>
 <li>
 Answer incoming calls promptly and professionally
 </li>
 <li>
 Address customer inquiries, concerns, and complaints with patience and efficiency
 </li>
 <li>
 Provide accurate information regarding The Groves' services, events, reservations, and promotions
 </li>
 <li>
 Record and update customer information in the system
 </li>
 <li>
 Escalate unresolved issues to the appropriate department or supervisor
 </li>
 <li>
 Ensure a high level of customer satisfaction and maintain company standards in all interactions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Saudi National - preference will be given to Saudi applicants
 </li>
 <li>
 Proficiency in both Arabic and English (spoken and written)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to remain calm and professional under pressure
 </li>
 <li>
 Prior experience in a call center, hospitality, or customer service role is preferred
 </li>
 <li>
 Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage
 
 
 </li>
 </ul>
 
 About The Group:
 
 
 
 SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
 
 
 At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
 
 
 
 Crafting a Homegrown Legacy
 
 
 
 All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
 
 
 
 Our Signature Brands
 
 
 
 Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
 
 
 Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
 
 
 
 We Are Only Getting Started!
 
 
 
 Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
 
 
 
 People First
 
 
 
 Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
 
 
 
 Benefits
 
 
 
 At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:
 
 
 <ul>
 <li>
 Competitive salary packages - aligned with market standards and experience
 </li>
 <li>
 Visa (1 year temp) &amp; Flights into the country for non-citizens
 </li>
 <li>
 Accommodation
 </li>
 <li>
 Transportation Allowance
 </li>
 <li>
 Career development &amp; Internal promotions - grow with us across departments and seasons
 </li>
 <li>
 Creative &amp; collaborative work culture - built on passion, innovation, and attention to detail
 </li>
 <li>
 Exposure to high-end hospitality &amp; entertainment concepts - gain experience in premium F&amp;B and entertainment
 </li>
 <li>
 Experience working on premium events within The Groves, Riyadh Season
 </li>
 <li>
 Cultural diversity - join a team of passionate professionals from around the world
 
 
 </li>
 </ul>
 Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.
</div>

Seddiqi Holding

<div>
 
 Seddiqi Holding&mdash;one of the UAE&rsquo;s most successful homegrown companies with a strong heritage in luxury jewelry and watches&mdash;is thrilled to announce a unique opportunity to be part of our
 
 Ahmed Seddiqi
 
 team as
 
 Sales Consultant.
 
 
 
 
 
 
 In this role, you will represent some of the world&rsquo;s most iconic luxury watch and jewelry brands, delivering an exceptional client experience while driving sales and building lasting relationships.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide an exceptional customer service experience and create memorable moments by exceeding customer expectations.
 </li>
 <li>
 Provide advice to customers on general information about product/brand heritage, features, warranties and trends and developments in the luxury market, showing passion for luxury products.
 </li>
 <li>
 Maintain relationships with customer by providing support, information, and guidance; researching and providing recommendations whilst ensuring customer loyalty, retention and improve spend.
 </li>
 <li>
 Identify opportunities to improve sales and service by remaining current on industry trends, market activities, and competitors.
 </li>
 <li>
 Provide an exceptional customer service experience to after-sales customer visiting the stores by following the store&rsquo;s after-sales processes and ensures full adherence to repair/return policies and procedures.
 </li>
 <li>
 Take all necessary efforts to resolve any customer complaints or issues and escalates it to senior team members when required.
 </li>
 <li>
 Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business.
 </li>
 <li>
 Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
 </li>
 <li>
 Undertakes all support activities related to the sales process including but not limited to computing sale prices and discounts as applicable, packaging of products, placing special orders, maintain sales records, receive and process payments and generating invoices and receipts.
 </li>
 <li>
 Capture accurate and meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the customer, building relationships and personalizing future customer development opportunities.
 </li>
 <li>
 Stock management process. This includes receiving incoming stock shipments, meticulously counting and verifying items against receiving documents, and ensuring the accuracy of the inventory. Once validated, the Salesperson will efficiently organize and store the stock to maintain an organized and easily accessible inventory system.
 </li>
 <li>
 Take pro-active efforts for self-development by attending educational workshops; self-study; reviewing professional publications; establishing personal networks; competition visits; participating in related events.
 </li>
 </ul>
 
 
 
 
 
 In order to be successful in this role, you should have:
 
 
 <ul>
 <li>
 High School or equivalent.
 </li>
 <li>
 1-3 years job related experience.
 </li>
 <li>
 Sales experience in a luxury environment or watches and jewelry sector.
 </li>
 <li>
 Good levels of concentration, attention to detail and analytical skills.
 </li>
 </ul>
 
 
 
 
 
 NOTE - Only shortlisted applicants will be contacted. Please accept our utmost appreciation for your interest in joining the team.
 
 
</div>

Sales Consultant -Ahmed Seddiqi- Luxury Watches & Jewellery

Hosuk Travel

<div>At Hosuk Travels, we pride ourselves on offering seamless travel experiences and outstanding customer service. To support our growing operations, we are seeking a Receptionist to join our team in Riyadh. This role is ideal for someone who is friendly, professional, and passionate about ensuring a welcoming environment for clients and visitors.

 Key Responsibilities:
<ul>
<li>Greet and assist clients, visitors, and guests with warmth and professionalism.</li>
<li>Answer and route incoming phone calls, emails, and inquiries efficiently.</li>
<li>Manage the front desk area, ensuring it is organized and presentable at all times.</li>
<li>Schedule and confirm appointments, meetings, and travel consultations.</li>
<li>Maintain office records, correspondence, and filing systems.</li>
<li>Support administrative tasks such as data entry, document preparation, and coordination.</li>
<li>Assist other departments with day-to-day tasks when required.</li>
<li>Handle client inquiries and provide basic information about services.</li>
</ul>
 Requirements:
<ul>
<li>High school diploma or equivalent; additional training in office administration is a plus.</li>
<li>Previous experience as a Receptionist or in customer service roles preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in MS Office (Word, Excel, Outlook).</li>
<li>Professional appearance and a positive attitude.</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Fluency in English and Arabic is an advantage.</li>
</ul>
Becoming a Receptionist at Hosuk Travels in Riyadh means being the first point of contact for clients and visitors, playing a vital role in shaping their impression of our company. If you are organized, approachable, and customer-focused, we invite you to join our team and grow with us.</div>

Receptionist

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Sales Consultant -Ahmed Seddiqi- Luxury Watches & Jewellery

Receptionist