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customer service & sales advisor - arabic speaking Jobs in Sharjah

customer service sales advisor arabic speaking

Danube Group

Job SummaryWe are looking for a dynamic and customer-focused Customer Service &amp; Sales Advisor who can effectively handle customer inquiries, provide exceptional service, and actively contribute to achieving sales targets. The role requires strong communication skills, product knowledge, and the ability to convert customer interactions into business opportunities.Key ResponsibilitiesCustomer Service<ul><li>Handle customer inquiries via phone, email, and in person in a professional and timely manner</li><li>Provide accurate information about products, services, pricing, and policies</li><li>Resolve customer complaints efficiently while ensuring high levels of satisfaction</li><li>Maintain strong relationships with customers through excellent service delivery</li><li>Record customer interactions and update systems accurately</li></ul>Sales &amp; Business Development<ul><li>Identify customer needs and recommend suitable products or services</li><li>Achieve individual and team sales targets</li><li>Upsell and cross-sell products to maximize revenue opportunities</li><li>Follow up on leads and convert inquiries into sales</li><li>Support promotional campaigns and marketing initiatives</li></ul>Operations &amp; Coordination<ul><li>Maintain proper documentation of sales and customer interactions</li><li>Coordinate with internal departments (logistics, finance, operations) to ensure smooth order processing</li><li>Ensure compliance with company policies and procedures</li><li>Provide feedback on customer trends and market demands</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field</li><li>2&ndash;5 years of experience in customer service and/or sales role</li><li>Strong communication and interpersonal skills</li><li>Sales-oriented mindset with customer-first approach</li><li>Proficiency in MS Office and CRM systems (experience with ERP/Oracle is an advantage)</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li></ul>Experience:<ul><li>Indoor Sales : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Sharjah (Required)</li></ul>Work Location: In person

Customer Service & Sales Advisor - Arabic Speaking

Ultramade Nutrition & Beverages FZE

Job Vacancy: Customer Service Representative (Arabic &amp; English Speaking)We are looking for a dedicated and professional Customer Service Representative to join our team.Requirements:<ul><li>image is required in CV</li><li>Female candidate</li><li>Fluent in Arabic and English (spoken and written)</li><li>Strong communication and interpersonal skills</li><li>Ability to handle customers professionally and politely</li><li>Previous experience in customer service is a plus</li><li>image is required in CV</li></ul>Job Responsibilities:<ul><li>Respond to customer inquiries via phone calls and messaging platforms</li><li>Provide accurate information about products and services</li><li>Handle customer complaints and resolve issues efficiently</li><li>Maintain a positive and helpful attitude with customers</li><li>Follow up with customers when necessary</li></ul>Working Hours: 9 hoursJob Type: Full-timeWork Location: In person

Female Customer Service Representative (Arabic & English Speaking)

New Era Technology

<div><div>Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes &mdash; putting people first, embracing continuous learning, and thriving through collaboration and inclusion &mdash; we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work&mdash;together</div> 


Job Title: Senior Business Analyst (Arabic Speaking) 
Employment Type: Permanent Role 
Company: New Era Technology 
Work Location: Onsite &ndash; Client Location, Abu Dhabi, United Arab Emirates
<h2 class="jobSectionHeader">
About the Role</h2>

New Era Technology is seeking an experienced and highly driven Senior Business Analyst (Arabic Speaking) to work onsite at our client location in Abu Dhabi. The ideal candidate will serve as a strategic bridge between business stakeholders and technical teams, leading complex transformation initiatives and translating business needs into scalable solutions.

This role requires strong analytical expertise, leadership capabilities, stakeholder management skills, and fluency in Arabic and English.
<h2 class="jobSectionHeader">
Job Summary</h2>

The Senior Business Analyst will partner with business leaders and technical teams to identify opportunities, improve processes, and deliver high-impact business solutions aligned with organizational goals. The role includes leading initiatives, mentoring junior analysts, and ensuring successful delivery that enhances efficiency, profitability, and customer experience.
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<h3 class="jobSectionHeader">Requirements Gathering &amp; Analysis</h3>
<ul><li>Conduct detailed business analysis to identify operational needs, process gaps, and improvement opportunities.</li>
<li>Elicit, document, analyze, and validate business, functional, and system requirements.</li>
<li>Translate business requirements into clear technical specifications and user stories.</li>
<li>Collaborate with IT, product, and delivery teams to design and implement effective solutions.</li>
</ul><h3 class="jobSectionHeader">Project Delivery &amp; Stakeholder Management</h3>
<ul><li>Lead planning, estimation, and execution of business analysis activities for complex projects.</li>
<li>Ensure deliverables are completed within agreed scope, timelines, and quality standards.</li>
<li>Act as the primary liaison between business units, stakeholders, and technical teams.</li>
<li>Present findings, recommendations, and progress updates to senior and executive leadership.</li>
</ul><h3 class="jobSectionHeader">Process Improvement &amp; Strategy</h3>
<ul><li>Identify opportunities for operational efficiency, automation, and cost optimization.</li>
<li>Support development of new business models, service improvements, and strategic initiatives.</li>
<li>Drive continuous improvement across business processes and customer journeys.</li>
</ul><h3 class="jobSectionHeader">Testing &amp; Implementation</h3>
<ul><li>Support User Acceptance Testing (UAT), defect resolution, and go-live readiness.</li>
<li>Ensure successful deployment and adoption of delivered solutions.</li>
</ul><h3 class="jobSectionHeader">Leadership &amp; Team Development</h3>
<ul><li>Guide, mentor, and coach junior analysts and team members.</li>
<li>Promote best practices in business analysis, documentation, and stakeholder engagement.</li>
</ul><h2 class="jobSectionHeader">Required Skills &amp; Experience</h2>
<ul><li>Proven experience as a Senior Business Analyst within enterprise environments.</li>
<li>Strong expertise in requirements gathering, process mapping, gap analysis, and solution design.</li>
<li>Experience working on complex business transformation or IT-enabled projects.</li>
<li>Strong stakeholder management skills with the ability to engage senior leadership.</li>
<li>Excellent communication, presentation, and documentation skills.</li>
<li>Experience supporting UAT, implementation, and change management.</li>
<li>Strong analytical thinking and problem-solving abilities.</li>
<li>Ability to work in fast-paced, client-facing environments.</li>
</ul><h2 class="jobSectionHeader">Mandatory Requirement</h2>
<ul><li>Arabic Speaking &ndash; Must Have</li>
<li>Professional fluency in Arabic and English (spoken and written).</li>
</ul><h2 class="jobSectionHeader">Preferred Qualifications</h2>
<ul><li>Bachelor's or Master's degree in Business Administration, Information Systems, IT, or related field.</li>
<li>Certifications such as CBAP, PMI-PBA, Agile BA, or equivalent are preferred.</li>
<li>Experience working with global clients and cross-functional teams.</li>
<li>Prior experience in the Middle East / GCC region is an advantage.</li>
</ul><h2 class="jobSectionHeader">Why Join Us?</h2>
<ul><li>Permanent role with New Era Technology</li>
<li>Opportunity to work onsite with a prestigious client in Abu Dhabi</li>
<li>Exposure to strategic transformation initiatives</li>
<li>Career growth in a dynamic international environment</li>
</ul><h2 class="jobSectionHeader">How to Apply</h2>

Please share your updated resume with usharani.ketha@neweratech.com<div> 
New Era Technology, LLC., and its subsidiaries (&quot;New Era&quot; &quot;we&quot;, &quot;us&quot;, or &quot;our&quot;) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (&quot;Solutions&quot;).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .</div></div>

Senior Business Analyst

NITAQ SUPPORTIVE EDUCATION SERVICES L.L.C

Nitaq AcademyNitaq Academy is a career-focused training institute committed to empowering students and professionals through industry-relevant certifications, language courses, digital skills, AI programs, and career development training. We bridge the gap between education and employability by delivering practical, market-driven learning solutions.Position SummaryNitaq Academy is looking for a dynamic and motivated Sales Intern to support our student admissions and business development activities. The intern will work closely with the sales and counseling team to generate leads, communicate with prospective students, explain course offerings, and assist in converting inquiries into enrollments.This internship is ideal for candidates who want practical exposure in EdTech sales, lead generation, customer handling, and business communication.Key Responsibilities1. Lead Generation &amp; Prospecting<ul><li>Identify and generate potential student leads through online platforms, referrals, social media, and direct outreach.</li><li>Build and maintain a pipeline of prospective students and professionals interested in Nitaq Academy courses.</li><li>Assist in database collection for schools, colleges, corporate clients, and walk-in prospects.</li></ul>2. Student Counseling &amp; Course Promotion<ul><li>Contact inquiries via phone calls, WhatsApp, email, and social media.</li><li>Explain Nitaq Academy programs, fees, benefits, schedules, and career outcomes.</li><li>Understand student requirements and recommend suitable courses.</li></ul>3. Sales Conversion Support<ul><li>Follow up regularly with interested leads.</li><li>Schedule counseling/demo sessions with senior admission advisors.</li><li>Support the team in achieving weekly and monthly enrollment targets.</li></ul>4. CRM &amp; Reporting<ul><li>Maintain lead records, follow-up status, and sales notes in CRM/Excel sheets.</li><li>Prepare daily call reports and weekly sales progress updates.</li><li>Track conversion ratios and customer feedback.</li></ul>5. Marketing Coordination<ul><li>Coordinate with the marketing team regarding campaign-generated leads.</li><li>Support promotional activities, seminars, webinars, and educational events.</li><li>Assist in offline student outreach activities when required.</li></ul>6. Customer Relationship Management<ul><li>Build rapport with students and parents.</li><li>Ensure prompt response to all inquiries.</li><li>Maintain professional communication to enhance student trust and academy reputation.</li></ul>Required Skills &amp; Qualifications<ul><li>Currently pursuing or recently completed Bachelor's degree in Business, Marketing, Sales, or related field.</li><li>Strong verbal communication and convincing skills.</li><li>Confidence in speaking with students, parents, and working professionals.</li><li>Basic knowledge of sales process and customer handling.</li><li>Familiarity with MS Excel, Google Sheets, CRM tools is a plus.</li><li>Social media communication knowledge is an advantage.</li><li>English fluency required; Arabic/Hindi/Urdu is a plus.</li></ul>Preferred Candidate Profile<ul><li>Energetic, target-oriented, and eager to learn.</li><li>Positive attitude with strong interpersonal skills.</li><li>Interest in Education / EdTech / Training industry.</li><li>Ability to work in a fast-paced startup environment.</li></ul>EdTech sales internships in UAE are generally highly target-driven and require lead follow-up, outreach, and conversion support &mdash; especially for institutes selling professional courses and certifications.What the Intern Will Gain<ul><li>Real-time hands-on experience in Education Sales</li><li>Professional training in admissions counseling</li><li>Lead generation and sales funnel management exposure</li><li>Communication and negotiation skill development</li><li>Internship certificate + performance-based job opportunity</li></ul>Internship Benefits<ul><li>Monthly Stipend / Incentive Based (As per company policy)</li><li>Sales performance bonus</li><li>Completion Certificate</li><li>Potential full-time employment opportunity based on performance</li></ul>KPIs / Performance Metrics<ul><li>Number of leads generated per week</li><li>Number of calls/follow-ups completed</li><li>Demo/counseling appointments scheduled</li><li>Enrollment conversions achieved</li><li>CRM update accuracy</li></ul>Work Location: Hybrid remote in Sharjah (Sharjah)

Sales Intern

Metel Group of Companies

Job Title: Arabic-Speaking Secretary female (Accounts Experience)Location: Sharjah, UAESalary: AED 3,000 &ndash; AED 4,000Job Description: We are looking for a professional and organized Arabic-speaking Secretary with experience in accounts to join our team in Sharjah. The ideal candidate will be responsible for handling administrative tasks, supporting daily office operations, and assisting with basic accounting duties.Key Responsibilities:<ul><li>Manage office correspondence, phone calls, and emails</li><li>Maintain filing systems and documentation</li><li>Assist with invoicing, data entry, and basic accounting tasks</li><li>Prepare reports and handle routine administrative duties</li><li>Coordinate meetings and manage schedules</li></ul>Requirements:<ul><li>Fluent in Arabic and English (spoken and written)</li><li>Previous experience in a secretarial role with accounting knowledge</li><li>Proficient in MS Office and basic accounting software</li><li>Strong organizational and communication skills</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Executive Secretary

BLACKSTONE MACHINERY TRADING LLC

SR. SERVICE ENGINEER for Diesel Generator (Warranty &amp; Service)Senior Service Engineer Full Job DescriptionJob Title: SR. SERVICE ENGINEER for Diesel Generator (Warranty &amp; Service)Location: Plot Q4-094, Saif Zone Sharjah UAEJob Type: Full TimeSalary: Competitive / Base on ExperienceVisa: SponsoredJob Summary:The Sr. Service Engineer is responsible for handling service 24/7, maintenance and warranty claims of diesel generators. The role combines technical expertise with warranty administration to ensure that customer complaints are resolved efficiently, and all warranty policies are adhered to. The engineer also acts as a liaison between service team, OEM&rsquo;s and customers regarding warranty matters.Key Responsibilities:Technical Service and Support<ul><li>Diagnose and repair diesel generator issues onsite and at service centers.</li><li>Conduct preventive maintenance, breakdown service, and load testing.</li><li>Support installation and commissioning with compliance to warranty terms.</li><li>Coordinate with OEM&rsquo;s for complex technical support or part replacements</li><li>Workshop and asset maintenance management</li></ul>Warranty Handling:<ul><li>Inspect, validate, and process warranty claims according to OEM standards</li><li>Document service history, failure analysis, and root cause reports for warranty jobs.</li><li>Ensure all claims are properly logged, justified, and supported with technical documentation.</li><li>Liaise with manufacturers for claim approvals, parts replacement, and payment follow-up</li><li>Manage all after sales activities to guarantee customer satisfaction</li></ul>Rental Fleet Operations and Maintenance<ul><li>Prepare generators before rental</li><li>Do regular maintenance (Change oil, filters, battery etc.)</li><li>Deployment and Management Generators on site</li><li>Arrange transportation and delivery to the customer&rsquo;s site</li><li>Handle installation, connection, and start-up of generators</li><li>Provide support for on-site during rental period</li><li>Do routine maintenance as per running hours</li><li>Fix any breakdowns quickly</li><li>After the project, remove the generator, inspect it, and return it to the yard</li></ul>Technical Expertise:<ul><li>Deep understanding of diesel engines, alternators, and control panels.</li><li>Proficiency with diagnostic tools and generator controllers (e.g., Deep Sea, ComAp).</li><li>Familiarity with OEM warranty processes and documentation.</li></ul>Team and Documentation:<ul><li>Supervise and guide junior service technicians during warranty repairs.</li><li>Maintain accurate job cards, inspection checklists, and warranty claim forms</li><li>Provide feedback to the design/manufacturing teams for recurring issues</li><li>Team management and maintenance planning and scheduling and job assigning to technicians</li></ul>QUALIFICATIONS:<ul><li>Education: Diploma/Bachelor's in Mechanical, Electrical, or Automobile Engineering.</li><li>Experience: Minimum 5&ndash;8 years in diesel generator service, with 2+ years focused on warranty claims or OEM coordination</li><li>Prior experience in an OEM-authorized service center.</li><li>Knowledge of ERP systems or warranty management software.</li><li>Certification from generator manufacturers (Cummins, Perkins, etc.).</li><li>Must be Arabic speaking and fluent in English Language</li></ul>WHAT WE OFFER:<ul><li>Competitive Salary base on your related experience</li><li>Opportunities for career growth and professional development</li><li>A collaborative and supportive work environment</li><li>Transportation allowance or company vehicle</li><li>Sponsored Visa</li><li>Medical Insurance</li></ul>HOW TO APPLY:ONLINE APPLICATION FORM: https://forms.gle/tmNYWHP5cNivbjHX6EMAIL: jobs@technpower.comWHATSAPP: +971564468685WEBSITE: www.technopowergroup.comJob Type: Full-timePay: AED3,500.00 - AED6,000.00 per monthWork Location: In person

Maintenance Engineer - Generator Industry

SERVICE ENGINEER for Diesel Generator (Warranty &amp; Service)Senior Service Engineer Full Job DescriptionJob Title: SR. SERVICE ENGINEER for Diesel Generator (Warranty &amp; Service)Location: Plot Q4-094, Saif Zone Sharjah UAEJob Type: Full TimeSalary: Competitive / Base on ExperienceVisa: SponsoredJob Summary:The Sr. Service Engineer is responsible for handling service 24/7, maintenance and warranty claims of diesel generators. The role combines technical expertise with warranty administration to ensure that customer complaints are resolved efficiently, and all warranty policies are adhered to. The engineer also acts as a liaison between service team, OEM&rsquo;s and customers regarding warranty matters.Key Responsibilities:Technical Service and Support<ul><li>Diagnose and repair diesel generator issues onsite and at service centers.</li><li>Conduct preventive maintenance, breakdown service, and load testing.</li><li>Support installation and commissioning with compliance to warranty terms.</li><li>Coordinate with OEM&rsquo;s for complex technical support or part replacements</li><li>Workshop and asset maintenance management</li></ul>Warranty Handling:<ul><li>Inspect, validate, and process warranty claims according to OEM standards</li><li>Document service history, failure analysis, and root cause reports for warranty jobs.</li><li>Ensure all claims are properly logged, justified, and supported with technical documentation.</li><li>Liaise with manufacturers for claim approvals, parts replacement, and payment follow-up</li><li>Manage all after sales activities to guarantee customer satisfaction</li></ul>Rental Fleet Operations and Maintenance<ul><li>Prepare generators before rental</li><li>Do regular maintenance (Change oil, filters, battery etc.)</li><li>Deployment and Management Generators on site</li><li>Arrange transportation and delivery to the customer&rsquo;s site</li><li>Handle installation, connection, and start-up of generators</li><li>Provide support for on-site during rental period</li><li>Do routine maintenance as per running hours</li><li>Fix any breakdowns quickly</li><li>After the project, remove the generator, inspect it, and return it to the yard</li></ul>Technical Expertise:<ul><li>Deep understanding of diesel engines, alternators, and control panels.</li><li>Proficiency with diagnostic tools and generator controllers (e.g., Deep Sea, ComAp).</li><li>Familiarity with OEM warranty processes and documentation.</li></ul>Team and Documentation:<ul><li>Supervise and guide junior service technicians during warranty repairs.</li><li>Maintain accurate job cards, inspection checklists, and warranty claim forms</li><li>Provide feedback to the design/manufacturing teams for recurring issues</li><li>Team management and maintenance planning and scheduling and job assigning to technicians</li></ul>QUALIFICATIONS:<ul><li>Education: Diploma/Bachelor's in Mechanical, Electrical, or Automobile Engineering.</li><li>Experience: Minimum 5&ndash;8 years in diesel generator service, with 2+ years focused on warranty claims or OEM coordination</li><li>Prior experience in an OEM-authorized service center.</li><li>Knowledge of ERP systems or warranty management software.</li><li>Certification from generator manufacturers (Cummins, Perkins, etc.).</li><li>Must be Arabic speaking and fluent in English Language</li></ul>WHAT WE OFFER:<ul><li>Competitive Salary base on your related experience</li><li>Opportunities for career growth and professional development</li><li>A collaborative and supportive work environment</li><li>Transportation allowance or company vehicle</li><li>Sponsored Visa</li><li>Medical Insurance</li></ul>HOW TO APPLY:ONLINE APPLICATION FORM: https://forms.gle/tmNYWHP5cNivbjHX6EMAIL: jobs@technpower.comWHATSAPP: +971564468685WEBSITE: www.technopowergroup.comJob Type: Full-timePay: AED3,500.00 - AED6,000.00 per monthWork Location: In person

Field Service Engineer - Generator Industry

Explore 179+ Customer service sales advisor arabic speaking in Sharjah this May. Find roles across top companies and apply now to boost your career.