customer relations specialist Jobs in Charge Of Housing Jobs In Charge Of Housing Jobs In Muscat

customer relations specialist

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customer service & sales agent – car rental department Jobs in Charge Of Housing Jobs In Charge Of Housing Jobs In Muscat

customer service & sales agent – car rental department

guest service agent Jobs in Charge Of Housing Jobs In Charge Of Housing Jobs In Muscat

guest service agent

customer service sales agent car rental department

ELITE AUTO REPAIR of Singer Island LLC

Job Description:We are looking for a Customer Service &amp; Sales Agent to join our growing car rental team. The ideal candidate will handle inbound and outbound calls, assist customers with vehicle bookings, provide accurate information about our services, and ensure an exceptional customer experience.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally.</li><li>Manage vehicle bookings, modifications, and cancellations.</li><li>Provide information about rental rates, policies, and promotions.</li><li>Upsell products and services to maximize sales.</li><li>Coordinate with operations to ensure vehicle availability and timely delivery.</li><li>Maintain accurate records in the booking system.</li><li>Resolve customer inquiries and complaints promptly and courteously.</li></ul>Requirements:<ul><li>Proven experience in customer service or sales, preferably in the car rental or travel industry.</li><li>Strong communication skills in English and Arabic (additional languages are a plus).</li><li>Confident phone manners and problem-solving skills.</li><li>Good computer skills and knowledge of booking systems or CRM software.</li><li>Ability to work under pressure and handle multiple tasks.</li><li>Positive attitude, teamwork spirit, and commitment to excellence.</li></ul>Benefits:<ul><li>Competitive salary and attractive commission structure.</li><li>including the 5% commission for monthly sales and 5% one-time commission per booking.</li></ul>Location: Muscat, OmanJob Types: Full-time, PermanentPay: From RO120.000 per month

Customer Service & Sales Agent – Car Rental Department

National International Federation LLC

Job Title: Senior Accountant &ndash; Car Rental Industry Company: International Rent A Car Company Location: Ghala, Muscat, Sultanate of OmanAbout UsInternational Rent A Car Company is a leading provider of vehicle rental services, recognized for our commitment to quality, reliability, and exceptional customer experience. We are currently seeking an experienced and dedicated Senior Accountant to join our growing team in Muscat.Position SummaryThe Senior Accountant will oversee the company&rsquo;s financial operations, ensure accurate financial reporting, maintain compliance with accounting standards, and provide essential support to management in strategic decision-making.Key Responsibilities<ul><li>Manage all accounting operations including billing, accounts payable/receivable, general ledger entries, and bank reconciliations.</li><li>Prepare monthly, quarterly, and annual financial statements.</li><li>Monitor, analyze, and interpret accounting data to generate financial reports.</li><li>Ensure full compliance with local tax laws and regulatory requirements.</li><li>Coordinate, prepare, and support annual audits.</li><li>Assist in budgeting, forecasting, and financial planning.</li><li>Supervise, guide, and mentor junior accounting staff.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li><li>Minimum of 10 years of accounting experience, preferably within the car rental or automotive industry.</li><li>Strong knowledge of accounting principles, financial regulations, and reporting standards.</li><li>Proficient in accounting software such as QuickBooks, Oracle, or SAP.</li><li>Excellent analytical and problem-solving skills.</li><li>High attention to detail with a strong sense of accuracy.</li><li>Effective communication skills and proven leadership abilities.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Health insurance and additional benefits</li><li>Opportunity to work with a leading company in the car rental industry</li><li>Supportive, collaborative, and professional work environment</li></ul>How to ApplyPlease send your updated CV to: admin@international-rentcar.com For inquiries, contact us at: +968 9758 3100Job Types: Full-time, Permanent

Senior Accountant – Car Rental Industry - 10 years of accounting experience

IIQAF

<div><h2 class="jobSectionHeader">Description</h2>

IIQAF is excited to announce an opening for a Call Center Agent to join our dedicated team in Muscat. This full-time, on-site position offers a fantastic opportunity to be at the forefront of our customer service operations in the Hospital and Health Care industry.

As a Call Center Agent, you will play a crucial role in providing exceptional service to our clients, addressing inquiries, and assisting with their needs. You will be part of a supportive team that strives to ensure patient satisfaction and streamline communication processes within our organization.

We offer a competitive salary, with remuneration to be discussed based on experience and qualifications. Join us and be part of a team that values your contribution and supports your professional development in the health care sector.

<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Handle incoming calls and respond to customer inquiries efficiently</li>
<li>Provide accurate information regarding health care services and procedures</li>
<li>Assist in scheduling appointments and managing client information</li>
<li>Resolve customer complaints and provide solutions</li>
<li>Document interactions and maintain records in the system</li>
<li>Collaborate with other departments to enhance service delivery</li>
<li>Maintain a high level of professionalism and customer service</li>
<li>Participate in training sessions and team meetings</li>
</ul><h3 class="jobSectionHeader">Requirements</h3>
<ul><li>High school diploma or equivalent; further education is a plus</li>
<li>Excellent verbal and written communication skills in English</li>
<li>Strong interpersonal skills and ability to work in a team</li>
<li>Basic computer skills and familiarity with call center software</li>
<li>Ability to handle stressful situations and maintain composure</li>
<li>Strong problem-solving skills and attention to detail</li>
<li>Willingness to learn and adapt to new processes</li>
<li>Prior customer service experience is a plus but not required</li></ul></div>

Call Center Agent

BURHAN OIL AND TRADE SERVICES

Location: Muscat, Oman Industry: Oil &amp; Gas / Industrial-General Trading / Import &amp; DistributionCompany OverviewBurhan Oil and Trade Services is a rapidly growing import-focused company based in Oman. We specialize in supplying and distributing industrial components and equipment, including hoses, valves, fittings, pipes, hammer unions, Eaton and Parker products, PPE &amp; Safety items, electrical items, and other general trading goods. Serving the Oil &amp; Gas, infrastructure, and manufacturing sectors, we are committed to delivering quality products and responsive service tailored to our clients&rsquo; technical and operational requirements.Job SummaryWe are seeking Sales Engineers with 1 to 2 years of experience in technical and industrial sales. Candidates should demonstrate strong technical aptitude, excellent communication skills, and the ability to build and maintain relationships with clients across Oman&rsquo;s industrial sectors. Experience with oilfield products and local market knowledge is a plus. Immediate joiners will be given priority.Key Responsibilities&#61623; Promote and sell a broad range of industrial and general trading products, including hoses, valves, pipes, hammer unions, Eaton and Parker products, PPE &amp; Safety items, electrical items, and fittings.&#61623; Understand customer requirements and recommend appropriate technical solutions.&#61623; Build and maintain strong relationships with industrial clients across Oman.&#61623; Prepare technical quotations, commercial offers, and follow up on orders.&#61623; Coordinate with procurement, logistics, and suppliers to ensure timely delivery.&#61623; Conduct field visits and participate in client meetings and product evaluations.&#61623; Support tender preparation, documentation, and submission as needed.&#61623; Monitor competitor activity and provide insights on market trends.Preferred Skills &amp; Competencies&#61623; Technical knowledge of industrial and general trading products including valves, pipes, Eaton and Parker products, hoses, fittings, PPE &amp; Safety, and electrical items.&#61623; Strong communication, negotiation, and interpersonal skills.&#61623; Ability to read and interpret technical drawings and specifications.&#61623; Proficient in Microsoft Office applications and CRM software.&#61623; Self-motivated, organized, and able to work independently or collaboratively within a team.&#61623; Willingness to travel within Oman and occasionally to the UAE.Experience Requirements&#61623; Candidates with 1 to 6 years of experience in industrial product sales, client interaction, field visits, and technical sales support.&#61623; Proven ability to handle client relationships and sales activities within Oman&rsquo;s industrial sectors is preferred.Benefits &amp; Perks&#61623; Company-sponsored visa and flight tickets.&#61623; One-month accommodation upon arrival.&#61623; Paid leave:o 2 months after 2 years of serviceo 1 month annually plus round-trip flight tickets after 3 years&#61623; Daily pick-up and drop-off transportation service.&#61623; Eligibility for a company car for qualified employees.Application InstructionsWe invite qualified Sales Engineers with 1 to 2 years of experience to join our dynamic team. Immediate joiners will be prioritized.Job Type: Full-timePay: RO250.000 - RO300.000 per month

Sales Engineer

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>10/21/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Real Estate
</div></div><div>Work Experience
<div>Minimum of 5 years of relevant experience
</div></div><div>City
<div>Muscat/Dubai
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>To actively identify and pursue leads to sell company&rsquo;s developments in order to meet individual and company revenue targets 
 
Responsibilities:<ul><li>Adopt suitable prospecting techniques to identify potential customer leads such as cold calling, pursuing leads generated through marketing efforts, review of market data etc.</li><li> 
Keep abreast with the market demands and consumer behaviour in Oman and/or target locations to optimize and where necessary change the sales approach</li><li> 
Stay up to date with company&rsquo;s existing and new developments to ensure customer inquiries are addressed and handled in an efficient and satisfactory manner</li><li> 
Participate in roadshows and other marketing/industry events to support sales efforts and generate new sales leads</li><li> 
Respond to sales inquiries by potential customers and follow up on them to convert the leads into sales deals</li><li> 
Lead the negotiations with the customers to ensure profitable deals are secured for company</li><li> 
Maintain positive professional relationships with agents/brokers on behalf of company to enhance selling efforts that will impact company;s sales targets</li><li> 
Address any agent/broker queries and concerns in an efficient and satisfactory manner</li><li> 
Maintain sales records in an up to date and organised manner</li><li> 
Provide inputs to sales reports and prepare/deliver presentations as required</li><li> 
Update personal Salesforce account daily</li><li> 
Oblige to delegations given by management for roles and responsibilities</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>Bachelors in a relevant discipline</li><li> 
Minimum of 5 years of relevant experience</li></ul></div><div></div>

Senior Property Consultant

National Paints LLC

About the companyWe are a multinational company among the leading paint manufacturers in the world. We are searching for an energetic and self-motivated candidate for our customer service department (only Omani Nationals), with at least 3 years&rsquo; experience in the field of sales or customer service.Customer Service Representative Job Responsibilities:&middot; Serves walk-in customers by providing product information.&middot; Immediately respond to customers&rsquo; inquiries through calls or social media.&middot; Resolving product and service problems. In case he/she cannot resolve the problem to escalate it and collaborate with the technical team by clarifying the customer&rsquo;s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.&middot; Create sales orders in the MIS.&middot; Attracts potential customers by answering product questions and suggesting alternative more suitable products and services.&middot; Collect the required documents from salesmen or customers to open new customer accounts.&middot; Maintains customer records by updating account information.&middot; Maintains financial accounts by processing customer adjustments in case of sales returns etc.&middot; Recommends potential products or services to management by collecting customer information and analyzing customer needs.&middot; Prepares reports (e.g. monthly sales, sales per category, complaints report, etc.) by collecting and analyzing customer information.&middot; Contributes to team effort by accomplishing related results as needed.&middot; Take the extra mile to engage customersRequirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Strong phone contact handling skills and active listening</li><li>Have strong technical acumen and be willing and capable to learn about paints</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Strong problem-solving skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>High school diploma</li><li>Very good knowledge of ERP software and MS Office</li><li>Excellent level of speaking and writing English language</li></ul>Education, Experience, and Licensing Requirements:<ul><li>University/college degree</li><li>Familiarity with office &amp; ERP software and phone systems</li><li>Previous experience 3 years, especially in the particular industry, is preferred</li></ul>Place &amp; Working HoursRusayl Industrial Area7am &ndash; 4pm WeekdaysCompensation &amp; BenefitsSalary as per market standards and according to experiencePrivate Health InsuranceCommission schemeOther benefits as per company policy.Job Type: Contract Contract length: 12 monthsApplication Deadline: 30/04/2024

Customer Service Representative Omani Nationals

M J Global

Job description:As Immigration Sales Executive, Target achievement through:<ul><li>Planning &amp; Market Research</li><li>Sales, Marketing &amp; Business Development</li><li>Timely Reporting</li></ul>Planning &amp; Market Research<ul><li>Ensure Implementation of the marketing plan as laid down by the marketing department.</li><li>Conduct Market analysis and analyze the market trend</li><li>Planning of marketing &amp; branding strategies and their execution</li></ul>Sales &amp; Marketing<ul><li>Achieve the monthly and quarterly Sales targets as specified by the HO.</li><li>Responsible for generating number of clients and revenue in the different categories as per the objectives specified by the HO.</li><li>Manage relationships of clients, retaining &amp; enhancing relationships.</li><li>Anticipating, understanding and exceeding client expectations and needs, Identify new HNI clients for Residency/Citizenship by Investment market.</li><li>Achieving Personal Meeting with prospects as per weekly/monthly/quarterly target.</li><li>Follow Up with existing leads, applicant and clients for personalized relationship.</li><li>Conduct the required number of webinar, seminars &amp; presentations as specified by the HO.</li><li>Build Institutional Tie -Ups with prominent Institutes, Associations, Chambers of Commerce, Clubs etc.</li><li>Extend all cooperation and support to the customer care division for achieving customer service.</li><li>Social Media content creation for lead generation eg: write ups, videos etc</li></ul>ReportingForward daily/weekly report on:<ul><li>Number of Prospects contacted.</li><li>Number of qualified applicants contacted.</li><li>Number of clients made</li></ul>b) Submit reports regarding client feedback/complaints to customer care department.c) Submit daily reports of marketing activities/initiatives to Branch Manager/HO in thespecified format and at specified intervals.Preferred: Must have a minimum of 2 years of experience in Sales field.Must be fluent in English &amp; Hindi &amp; strong presentation skills.Ability to work in a target-oriented environment.Must have customer relationship management skills, Arrange meetings, time management, quick learner.Our company products are Canada/Australia PR, PNP programs, Study visa, visit visa, work permits &amp; Business Immigration.Job Type: Full-timePay: RO250.000 - RO300.000 per monthLanguage:<ul><li>Hindi (Required)</li><li>English (Required)</li></ul>Job Type: Full-timeExperience:<ul><li>SALES: 2 years (Required)</li></ul>Job Type: Full-timePay: RO250.000 - RO300.000 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>SALES: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>

SALES VISA CONSULTANT - INDIANS AND BANGLADESHIS PREFERRED

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