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مجموعة الطاير

<div></div><div>Brand and Location : Bloomingdales, Kuwait

About Us 


As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few! 


About the Role 


We are looking for an exceptional personal shopping assistant to initiate and drive a specialist and personalised selection for exclusive customers and contribute to maximise customer satisfaction and customer loyalty. 


What You&rsquo;ll Be Doing 


Functional Roles &amp; Responsibilities
<ul><li> Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.</li></ul>
<ul><li> Analyse consumer behavior and provide superior standards of customer service with an individual using a distinct personalised approach.</li></ul>
<ul><li> Maintain relationships with key customers by informing them of new arrivals, inviting them exclusively for previews, promotions and activities conducted in stores.</li></ul>
<ul><li> Provide feedback to buyers on customer preferences</li></ul>
<ul><li> Maintain confidentiality of customers&rsquo; personal information and assure the information will be solely utilised for the store.</li></ul>
<ul><li> Ensure the customer database is maintained and updated with all the information pertaining to the exclusive customers.</li></ul>
<ul><li> Develop, grow and establish relationships with customers resulting in the growth of the Personal Shopping customer database.</li></ul>
<ul><li> Keep abreast of the market trends and competitor activities at all times</li></ul> 


About You 


Education/Certification and Continued Education
<ul><li> High School or &ldquo;O&rdquo; Levels</li></ul> 

Years of Experience
<ul><li> 5-6 years retails sales or customer service experience with luxury brands</li></ul> 


Knowledge &amp; Skills
<ul><li> Must be client focused and take initiate to resolve the problems</li></ul>
<ul><li> Take initiative to seek out responsibilities and follows through on all projects and tasks</li></ul>
<ul><li> Must have product &amp; brand knowledge
</li></ul><ul><li> Has excellent grooming &amp; styling skills
</li></ul><ul><li> Must posses strong organizational skills
</li></ul><ul><li> Must demonstrate attention to details</li></ul>
<ul><li> Has the ability to continue client relationship</li></ul></div>

Personal Shopper

Keeta

<div>
 
 We&rsquo;re Hiring: Escalations Specialist
 
 
 
 
 
 Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia, UAE, Qatar, Kuwait and now in Brazil.
 
 
 
 
 
 At
 
 Keeta
 
 , we believe that every customer interaction is a chance to build trust, solve problems, and create impact. If you&rsquo;re passionate about delivering exceptional service and want to grow your career in a dynamic, fast-paced environment &mdash; this role is for you!
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Lead and resolve high-priority complaints across channels, incl. regulatory/government escalations.
 </li>
 <li>
 Deep-dive DSAT comments &amp; feedback to spot patterns and root causes.
 </li>
 <li>
 Partner with BPO/outsourcing teams and work cross-functionally (Ops, Product, Compliance, Support) to drive aligned, effective solutions.
 </li>
 <li>
 Build action plans to prevent repeat issues and uplift customer experience.
 </li>
 <li>
 Keep clean CRM records; report trends and recommend process improvements.
 </li>
 <li>
 Share best practices, support training, and coach frontline teams on escalation protocols.
 </li>
 <li>
 Act as the subject-matter expert for complex escalations.
 </li>
 </ul>
 
 
 
 
 
 Why Keeta?
 
 
 
 🌟Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
 
 
 🌟Fast-Growing &amp; Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
 
 
 🌟Global Impact: Join a company that&rsquo;s transforming the way people enjoy food, impacting communities around the world.
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 
 Fluent Arabic &amp; English (written and spoken)
 
 &mdash;
 
 required
 
 </li>
 <li>
 
 3&ndash;5 years&rsquo; experience
 
 in Customer Service/Escalations
 
 (food delivery, e-commerce, or BPO preferred)
 
 </li>
 <li>
 Proven ability to
 
 handle complex complaints
 
 and
 
 regulatory/government escalations
 
 </li>
 <li>
 
 Data-savvy
 
 : analyze DSAT/feedback, identify patterns, and
 
 turn insights into action
 
 </li>
 <li>
 
 Excellent communication
 
 , conflict resolution, and
 
 stakeholder management
 
 </li>
 <li>
 
 Detail-oriented
 
 with strong
 
 ownership
 
 and accountability in fast-paced settings
 </li>
 <li>
 Proficiency with
 
 CRM/support tools
 
 and
 
 MS Office/Google Workspace
 
 </li>
 <li>
 
 High-growth/startup readiness
 
 
 (experience in newly launched or rapid-growth environments is a plus)
 
 </li>
 <li>
 Familiarity with
 
 ministry/regulatory complaint protocols
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 📍
 
 Location: Kuwait
 
 
 
 Apply now or reach out to our talent team to learn more.
 
 
 
 #NowHiring #Kuwait Jobs #CustomerService#Keeta
 
 ,
 
</div>

Escalations Specialist

<div><div><div><div><div><div><div><div>This Opportunity
VGS is seeking a full-time Passenger Service Specialist in Kuwait to support the Air Terminal Ground Handling Services. Perform all tasks associated with the safe and correct operation of the Air Terminal as directed by management, regulations, policies, instructions and the Performance Work Statement.
Your Impact
<ul><li>Ensure passenger service functions are IAW AFI 24-605, Volumes, DTR 4500.9-R, Parts I and III and all guidance listed in the PWS.
</li><li>Verify that processed passengers using automated / non-automated systems are accurate and ensure manual procedures are executed without error.
</li><li>Monitor the maintenance and operation of terminal security equipment and reports issues to the Passenger Manager.
</li><li>Ensure proper execution of the Lost &amp; Found and Mishandled baggage procedures.
</li><li>Ensure proper posting of Space Available and Space Required passenger listings.
</li><li>Monitor personnel training and ensures compliance when determining travel eligibility.
</li><li>Verify GATES X-man Excel file inputs are accurate as per the PWS.
</li><li>Work with remote sites to ensure timely delivery of passenger information as per the PWS.
</li><li>Control all government provided equipment and ensure proper use; reports any issues to the Passenger Service Manager.
</li><li>Ensure passengers are properly assisted with visa and passport issues as per developed procedures.
</li><li>Monitor transportation and lodging procedures for in-transit thru-load passengers are being completed as per guidance.
</li><li>Verify collection of orders for all flights as per the PWS and regulations.
</li><li>Ensure personnel are properly trained IAW applicable regulations and requirement of the PWS.
</li><li>Enforce the screening exemption letter and provides the Passenger Manager updates when required.
</li><li>Monitor sterile passenger holding areas ensuring they are properly used and maintained.
</li><li>Ensure passengers are briefed on the AMC Commander&rsquo;s comment box location and reports any issues to the Passenger Service Manager.
</li><li>Verify personnel are properly enforcing hazardous/dangerous goods that are acceptable/unacceptable for passenger flights.
</li><li>Ensure baggage is separated by destination as per the PWS.
</li><li>Monitor and ensure mishandled baggage is documented as per the PWS.
</li><li>Ensure funds are handled in accordance with establish guidelines and help the Passenger Service Manager to resolve issues found during internal audits.
</li><li>Ensure proper completion of the Mishandled Baggage Summary report as per the PWS.
</li><li>Process Distinguished Visitors (DV&rsquo;s) working with Protocol office.
</li><li>Perform Supplemental duties in Passenger Service or other work centers as required by Passenger Service Manager.
</li></ul>Who You Are
Required Qualifications
<ul><li>Must have computer skills and be able to operate a variety of computer programs.
</li><li>Must be able to speak, read and write English fluently
</li><li>Must maintain a valid driver&rsquo;s license from their home country with validity for 12 months from on-site employment date
</li><li>Must maintain a valid passport from their home country with validity for 12 months from on-site employment date. Passport must have a minimum of 6 blank pages prior to OCONUS mobilization.
</li><li>Must be CAC eligible and able to gain and maintain authorized entry onto US military installations.
</li><li>To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
</li></ul>Additional Required Qualifications
<ul><li>Must have one (1) years of working knowledge in performing Passenger Terminal Operations Services.
</li><li>Shall have extensive experience in GATES systems and be familiar with all air terminal and flight-line operations.
</li><li>Customer Services professional.
</li><li>Must be detail oriented, motivated and drive to perform at a high level.
</li></ul>Role Characteristics
<ul><li>Great interpersonal skills.
</li><li>Customer service oriented.
</li><li>Team player.
</li><li>Ability to multi-task.
</li></ul>About Versar Global Solutions
Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.
Versar Global Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
#LI-CB1</div></div></div></div></div></div></div></div>

Passenger Service Specialist - ATGHS (USN)

Versar, Inc.

<div>This Opportunity
VGS is seeking a full-time Passenger Service Specialist in Kuwait to support the Air Terminal Ground Handling Services. Perform all tasks associated with the safe and correct operation of the Air Terminal as directed by management, regulations, policies, instructions and the Performance Work Statement.
Your Impact<ul><li>
Ensure passenger service functions are IAW AFI 24-605, Volumes, DTR 4500.9-R, Parts I and III and all guidance listed in the PWS.</li><li>
Verify that processed passengers using automated / non-automated systems are accurate and ensure manual procedures are executed without error.</li><li>
Monitor the maintenance and operation of terminal security equipment and reports issues to the Passenger Manager.</li><li>
Ensure proper execution of the Lost &amp; Found and Mishandled baggage procedures.</li><li>
Ensure proper posting of Space Available and Space Required passenger listings.</li><li>
Monitor personnel training and ensures compliance when determining travel eligibility.</li><li>
Verify GATES X-man Excel file inputs are accurate as per the PWS.</li><li>
Work with remote sites to ensure timely delivery of passenger information as per the PWS.</li><li>
Control all government provided equipment and ensure proper use; reports any issues to the Passenger Service Manager.</li><li>
Ensure passengers are properly assisted with visa and passport issues as per developed procedures.</li><li>
Monitor transportation and lodging procedures for in-transit thru-load passengers are being completed as per guidance.</li><li>
Verify collection of orders for all flights as per the PWS and regulations.</li><li>
Ensure personnel are properly trained IAW applicable regulations and requirement of the PWS.</li><li>
Enforce the screening exemption letter and provides the Passenger Manager updates when required.</li><li>
Monitor sterile passenger holding areas ensuring they are properly used and maintained.</li><li>
Ensure passengers are briefed on the AMC Commander&rsquo;s comment box location and reports any issues to the Passenger Service Manager.</li><li>
Verify personnel are properly enforcing hazardous/dangerous goods that are acceptable/unacceptable for passenger flights.</li><li>
Ensure baggage is separated by destination as per the PWS.</li><li>
Monitor and ensure mishandled baggage is documented as per the PWS.</li><li>
Ensure funds are handled in accordance with establish guidelines and help the Passenger Service Manager to resolve issues found during internal audits.</li><li>
Ensure proper completion of the Mishandled Baggage Summary report as per the PWS.</li><li>
Process Distinguished Visitors (DV&rsquo;s) working with Protocol office.</li><li>
Perform Supplemental duties in Passenger Service or other work centers as required by Passenger Service Manager.</li></ul>
Who You Are
Required Qualifications<ul><li>
Must have computer skills and be able to operate a variety of computer programs.</li><li>
Must be able to speak, read and write English fluently</li><li>
Must maintain a valid driver&rsquo;s license from their home country with validity for 12 months from on-site employment date</li><li>
Must maintain a valid passport from their home country with validity for 12 months from on-site employment date. Passport must have a minimum of 6 blank pages prior to OCONUS mobilization.</li><li>
Must be CAC eligible and able to gain and maintain authorized entry onto US military installations.</li><li>
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.</li></ul>
Additional Required Qualifications<ul><li>
Must have one (1) years of working knowledge in performing Passenger Terminal Operations Services.</li><li>
Shall have extensive experience in GATES systems and be familiar with all air terminal and flight-line operations.</li><li>
Customer Services professional.</li><li>
Must be detail oriented, motivated and drive to perform at a high level.</li></ul>
Role Characteristics<ul><li>
Great interpersonal skills.</li><li>
Customer service oriented.</li><li>
Team player.</li><li>
Ability to multi-task.</li></ul>
About Versar Global Solutions
Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.
Versar Global Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
#LI-CB1</div>

Rayan Gate

Responsibilities:<ul><li>Make outbound calls to prospective members and follow up on leads</li><li>Convert inquiries into memberships</li><li>Present promotions / membership packages and class schedules</li><li>Maintain accurate records of customers</li><li>Provide customer service</li></ul>Qualifications:&#61692;	Proven Telesales or call center experience&#61692;	Strong communication and negotiation skills&#61692;	Energic, persuasive and sales driven personality&#61692;	Well verse with customer service&#61692;	Equivalent diploma or degree in marketing, communications or related fieldsWhatsApp# 62221159Job Type: Full-time

Telesales Executive - Bilingual

Oru roaster

Job Description: F&amp;B Events &amp; Sales SpecialistCompany: ORU Roasters Location: KuwaitAbout the RoleORU Roasters is looking for a dynamic and talented F&amp;B Events &amp; Sales Specialist to join our growing team. This role is ideal for someone from the FMCG or Food &amp; Beverages industry who has experience in operations, events, and sales. If you are passionate about coffee, customer engagement, and building strong business relationships, we&rsquo;d love to hear from you!Key Responsibilities<ul><li>Plan, organize, and manage F&amp;B events and promotional activities.</li><li>Develop and execute sales strategies to achieve company targets.</li><li>Build and maintain relationships with clients, partners, and industry professionals.</li><li>Oversee operations and service standards to ensure excellent customer experience.</li><li>Lead and support a team in delivering high-quality service.</li><li>Identify new business opportunities within the F&amp;B sector.</li><li>Work closely with management to ensure smooth branch operations and brand growth.</li></ul>Requirements<ul><li>Experience in FMCG or Food &amp; Beverages industry (mandatory).</li><li>Previous role as an Area Manager or in Operations domain within F&amp;B.</li><li>Strong background in event planning, service management, and sales.</li><li>Excellent communication and leadership skills.</li><li>Passionate about coffee, food, and customer service.</li><li>Female candidates preferred.</li><li>Must be available in Kuwait with a transferable Visa 18.</li></ul>What We Offer<ul><li>A friendly and supportive work environment.</li><li>Opportunity to work with a fast-growing coffee brand.</li><li>Exposure to industry events and networking opportunities.</li><li>Competitive salary and benefits package.</li></ul>Job Type: Full-timePay: KD1.000 - KD2.000 per month

F&B Catering Operations Manager

Microsoft

<div>
 Are you insatiably curious, passionate about helping customers solve complex challenges, and ready to drive real impact in a dynamic environment? Join us as a Solution Specialist at Microsoft, where you&rsquo;ll be the catalyst for Azure&rsquo;s growth by empowering organisations to adopt AI, embrace data-driven strategies, and modernise their applications with cloud-native solutions.
 
 
 As an Azure Solution Specialist, your mission is to influence critical customer decisions by demonstrating the unmatched value of Microsoft&rsquo;s cloud services. You&rsquo;ll serve as a trusted advisor, helping organisations adopt Azure for their core workloads, tools, data strategies, and AI initiatives. Leading the way in cloud-native architecture, you&rsquo;ll design solutions that deliver scalability, automation, cost efficiency, and advanced data and AI capabilities.
 
 
 You&rsquo;ll inspire and guide developer teams to adopt modern practices and build transformative cloud solutions, while orchestrating resources across sales, technical, partner, and consulting teams to ensure seamless execution and exceptional customer outcomes. By driving sales growth and accelerating usage and consumption in your territory, you&rsquo;ll be the go-to expert customers rely on to navigate cloud application development, unlock data-driven insights, and harness the transformative power of AI.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organisation on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realise our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Collaborative: Engage with Decision Makers to create a shared vision. Understand the customer&rsquo;s business challenges and opportunities to establish credibility and trust, demonstrating that Microsoft solutions not only solve customer business problems but also realize the business value of our solutions.
 </li>
 <li>
 Solution Design and Proof: Lead the solution design by becoming proficient in delivering Microsoft vision, strategy, and value to C-level and Apps Decision Makers. Orchestrate the experts to create the solution, validate it via Proof of Concept, and showcase how it meets customer business and technology requirements.
 </li>
 <li>
 Sales Leadership: Drive the Azure business to exceed revenue, consumption, and scorecard targets. Maintain excellence in pipeline management, accuracy of sales forecast, and deal close plans.
 </li>
 <li>
 Deal Orchestration: Substantiate the value of the solution by building business cases with Total Cost of Ownership (TCO) analysis and negotiate deals based on value. Secure customer commitment for business proposals.
 </li>
 <li>
 Customer Centricity: Be the Voice of the customer and influence go-to-market strategies by providing feedback on product requirements and sales blockers.
 </li>
 <li>
 Build Strategy: Maintain and grow expertise across the Microsoft Cloud, including infrastructure, data, AI, and developer technologies. Stay current with industry trends to deliver informed, relevant guidance.
 </li>
 <li>
 Partner Engagement: Identify customer&rsquo;s digital transformation needs, business drivers, their perspective, and concerns. Establish and understand the buying decision criteria and timeline to make decisions regarding the solution.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors Degree in Computer Science, Information Technology, Engineering or related field AND extensive experience in technology-related sales or account management or account management OR equivalent experience AND solid solution or services sales experience AND knowledge and expertise in Cloud Solutions
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Azure Solution Area Specialist

Explore 187+ Customer service specialist in Kuwait City this October. Find roles across top companies and apply now to boost your career.

187 customer service specialist jobs IN Kuwait City

Personal Shopper

Escalations Specialist

Passenger Service Specialist - ATGHS (USN)

Passenger Service Specialist - ATGHS (USN)

Telesales Executive - Bilingual

F&B Catering Operations Manager

Azure Solution Area Specialist