administrative assistant Jobs in Islamabad

administrative assistant

client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

customer care executive Jobs in Islamabad

customer care executive

customer care representative Jobs in Islamabad

customer care representative

customer service / virtual assistant Jobs in Islamabad

customer service / virtual assistant

customer service virtual assistant

VirtueStaff

<div>
 VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver outstanding customer service by responding to inquiries via phone, email, and chat
 </li>
 <li>
 Assist customers with their account-related questions, issues, and order processing
 </li>
 <li>
 Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records
 </li>
 <li>
 Document and track customer interactions and escalate unresolved issues as necessary
 </li>
 <li>
 Collaborate with team members to refine customer service processes and enhance overall client experience
 </li>
 <li>
 Help with social media management and content updates when required
 </li>
 <li>
 Provide feedback on customer service strategies and suggest improvements
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in customer service, virtual assistance, or a similar role
 </li>
 <li>
 Excellent communication skills, both written and verbal
 </li>
 <li>
 Strong problem-solving skills and a customer-first attitude
 </li>
 <li>
 Ability to multitask and manage time efficiently in a remote setting
 </li>
 <li>
 Familiarity with CRM systems and various digital communication tools
 </li>
 <li>
 Highly organized and detail-oriented
 </li>
 <li>
 Ability to work independently as well as part of a team
 </li>
 <li>
 Experience with social media platforms and digital marketing is a plus
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Work From Home
 </li>
 <li>
 Performance Bonus
 </li>
 </ul>
</div>

Customer Service / Virtual Assistant

<div>
 VirtueStaff is on the lookout for a motivated General Virtual Assistant to provide administrative support to our diverse clientele. This is an exciting opportunity for someone who thrives in a dynamic environment and enjoys helping businesses streamline their processes while working remotely. You'll play a crucial role in enabling our clients to focus on their core activities by handling various tasks efficiently.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage calendars, schedule appointments, and coordinate meetings for clients
 </li>
 <li>
 Handle email correspondence and maintain organized communication records
 </li>
 <li>
 Conduct research and gather data to support client projects and initiatives
 </li>
 <li>
 Organize and manage digital files, ensuring easy access to important documents
 </li>
 <li>
 Deliver exceptional customer service by addressing client inquiries and resolving issues
 </li>
 <li>
 Assist with social media management, including content scheduling and posting
 </li>
 <li>
 Collaborate with team members on administrative projects and tasks
 </li>
 <li>
 Identify and implement tools and processes that enhance productivity
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A minimum of 1-2 years of experience as a Virtual Assistant or in a relevant administrative role
 </li>
 <li>
 Strong organizational capabilities with meticulous attention to detail
 </li>
 <li>
 Exceptional verbal and written communication skills
 </li>
 <li>
 Ability to work independently and take initiative
 </li>
 <li>
 Proficient in using Microsoft Office Suite and various online collaboration tools
 </li>
 <li>
 Self-motivated with the ability to prioritize tasks effectively
 </li>
 <li>
 Familiarity with social media platforms and online marketing concepts
 </li>
 <li>
 Access to a reliable internet connection and a quiet workplace
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Work From Home
 </li>
 <li>
 Performance Bonus
 </li>
 </ul>
</div>

Executive Assistant

ecruiter

<div>Job Summary:

We are seeking a proactive, detail-oriented, and reliable Virtual Assistant to provide administrative and operational support to our team. The ideal candidate will be responsible for managing daily tasks, ensuring smooth communication, and maintaining efficiency across various projects and operations.

Key Responsibilities:
<ul>
<li>Manage and respond to emails, calls, and other communications in a timely and professional manner.</li>
<li>Schedule and coordinate meetings, appointments, and calendar events.</li>
<li>Assist with social media management (posting, engagement, and content scheduling).</li>
<li>Follow up on tasks, deadlines, and project milestones.</li>
<li>Perform any other administrative duties assigned by management.</li>
<li>Proven experience as a Virtual Assistant, ( Preferred ).</li>
<li>Strong organizational and time-management skills.</li>
<li>Excellent written and verbal communication abilities.</li>
<li>Ability to handle confidential information with discretion.</li>
<li>Strong attention to detail and problem-solving abilities.</li>
<li>Self-motivated, reliable, and able to work independently.</li>
</ul><ul><li>Handle inbound and outbound customer calls in a courteous, professional, and efficient manner.</li>
<li>Provide accurate information regarding products, services, or company policies.</li>
<li>Resolve customer inquiries, complaints, and issues promptly and effectively.</li>
<li>Document and update customer interactions and transactions in the CRM system.</li>
<li>Escalate complex issues to the appropriate department or supervisor when necessary.</li>
<li>Follow communication scripts, guidelines, and company procedures.</li>
<li>Meet or exceed daily, weekly, and monthly performance targets ( call handling time, customer satisfaction).</li>
<li>Maintain a positive, empathetic, and professional attitude toward customers and fellow collogues at all times.</li>
<li>Participate in ongoing training to stay updated on products, services, and policies.</li>
</ul>
 Ensure confidentiality and security of customer information at all times.

Qualifications:

At least 2 years of experience in BPO industry.

Excellent English communication skills.</div>

Virtual Assistant

Bionic Talent

<div>
 
 About the client:
 
 
 
 Our client is running a digital agency focusing on helping businesses achieve their digital marketing goals. They offer various campaigns and services to grow businesses and improve their sales processes. Their approach is centered around "Getting Digital Done Right," and they strive to provide their clients with the best possible results.
 
 
 The client recognizes the importance of having a strong online presence and offers services such as a free discovery call to help businesses understand their options for growth. Their services include auditing a business or product to optimize it for long-term growth and success. With a combination of research and experience, the client is dedicated to helping businesses succeed in the digital landscape.
 
 
 Whether a business is pushing a product or service, the client is ready to provide the support needed to achieve their goals. They aim to help businesses build a strong online presence and reach their target audience effectively. With their expertise and commitment to delivering results, the client is the perfect partner for businesses looking to grow and succeed in today's digital world.
 
 
 
 About the role:
 
 
 
 The Graphic Designer / Virtual Assistant will play a critical role in the client company's marketing efforts by creating visually appealing graphics and written content for their social media platforms. The ideal candidate will have a strong proficiency in Canva, a creative mindset, and an eye for design. They should also have basic writing skills and an understanding of branding and tone.
 
 
 Key responsibilities for this role include designing and creating graphics using Canva, generating written content using AI tools, and scheduling and posting content on social media platforms. The Graphic Designer / Virtual Assistant will need to collaborate with team members to ensure all designs meet brand standards and provide a consistent visual experience for our followers.
 
 
 To be successful in this role, the ideal candidate should have strong attention to detail and the ability to multitask. They should also be eager to learn and grow in the field of graphic design and digital marketing. If you are passionate about design and social media and want an opportunity to impact, this may be the perfect role.
 
 
 In summary, the Graphic Designer / Virtual Assistant will be a crucial team member responsible for creating engaging graphics and written content to help drive our marketing efforts and build our brand on social media platforms.
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Designing and creating graphics using Canva for social media platforms
 </li>
 <li>
 Generating written content using AI tools for social media posts
 </li>
 <li>
 Scheduling and posting content on social media platforms (Facebook, Instagram, Twitter, etc.)
 </li>
 <li>
 Collaborating with team members to ensure designs meet brand standards and provide a consistent visual experience
 </li>
 <li>
 Ensuring all designs have strong attention to detail and are of high quality
 </li>
 <li>
 Staying up-to-date with current design trends and incorporating them into your work
 </li>
 <li>
 Continuously learning and improving your design skills and knowledge of social media platforms
 </li>
 <li>
 Using project management tools to prioritize and manage tasks effectively
 </li>
 <li>
 Communicating effectively with team members to ensure all projects are completed on time and to the client's satisfaction.
 
 
 </li>
 </ul>
 
 Who are we looking for?
 
 
 
 <ul>
 <li>
 A creative and motivated individual with 2 years of experience in graphic design and social media management
 </li>
 <li>
 Proficiency in Canva and knowledge of other design tools are a must
 </li>
 <li>
 Excellent written communication skills, with an understanding of branding and tone
 </li>
 <li>
 Strong attention to detail and ability to multitask
 </li>
 <li>
 A passion for design and a desire to learn and grow in the field of digital marketing
 </li>
 <li>
 Knowledge of scheduling and posting on social media platforms (Facebook, Instagram, Twitter, etc.)
 </li>
 <li>
 Good organizational skills and ability to prioritize tasks effectively
 </li>
 <li>
 Strong team player who can collaborate effectively with others
 </li>
 <li>
 Ability to work independently and take the initiative when required.
 
 
 </li>
 </ul>
 
 Position:
 
 Graphic Design / VA
 
 
 
 Remote Status:
 
 Fully Remote
 
 
 
 Preferred Location:
 
 Pakistan
 
 
 
 Working Hours:
 
 8 am to 5 pm EST
 
 
 Holidays: 14 PTO days per year (Can be used for US or local holidays, etc., accumulating over the year.)
 
 
 
 Salary
 
 : PKR 90,000 to PKR 125,000 per month
 
 
 
 Internal Job ID
 
 : BT-0081
</div>

Graphic Design / VA - 0081 - ISB

<div>Job Description 
Job Summary:

We are seeking a proactive, detail-oriented, and reliable Sales Executive to provide administrative and operational support to our team at ORCA BPO. The ideal candidate will be responsible for managing daily tasks, ensuring smooth communication, and maintaining efficiency across various projects and operations. 


Key Responsibilities:
<ul>
<li>Manage and respond to emails, calls, and other communications in a timely and professional manner.</li>
<li>Schedule and coordinate meetings, appointments, and calendar events.</li>
<li>Assist with social media management (posting, engagement, and content scheduling).</li>
<li>Follow up on tasks, deadlines, and project milestones.</li>
<li>Perform any other administrative duties assigned by management.</li>
<li>Proven experience as a Virtual Assistant, ( Preferred ).</li>
<li>Strong organizational and time-management skills.</li>
<li>Excellent written and verbal communication abilities.</li>
<li>Ability to handle confidential information with discretion.</li>
<li>Strong attention to detail and problem-solving abilities.</li>
<li>Self-motivated, reliable, and able to work independently.</li>
<li>Handle inbound and outbound customer calls in a courteous, professional, and efficient manner.</li>
<li>Provide accurate information regarding products, services, or company policies.</li>
<li>Resolve customer inquiries, complaints, and issues promptly and effectively.</li>
<li>Document and update customer interactions and transactions in the CRM system.</li>
<li>Escalate complex issues to the appropriate department or supervisor when necessary.</li>
<li>Follow communication scripts, guidelines, and company procedures.</li>
<li>Meet or exceed daily, weekly, and monthly performance targets ( call handling time, customer satisfaction).</li>
<li>Maintain a positive, empathetic, and professional attitude toward customers and fellow collogues at all times.</li>
<li>Participate in ongoing training to stay updated on products, services, and policies.</li>
</ul>
 Ensure confidentiality and security of customer information at all times.

Qualifications: 


At least 2 years of experience in BPO industry.

Excellent English communication skills. 


Working hours: 08-00 PM to 05-00 AM
 
Please Note This is an onsite position.</div>

Sales Executive

Provox Global Solutions

We are looking for a Virtual Assistant - Chat and Call Support to join our property management team. The ideal candidate will be responsible for providing real-time assistance to tenants, property owners, and other stakeholders through live chat, email, and inbound calls. You will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing accurate information about properties, leases, maintenance, and other services.Key ResponsibilitiesLive Chat Support:<ul><li>Provide real-time assistance to tenants, property owners, and other stakeholders via live chat on the website or other platforms.</li><li>Respond to inquiries about property listings, lease agreements, rent payments, maintenance requests, and other property-related issues.</li></ul>Email Support:<ul><li>Respond to emails from tenants, property owners, and other stakeholders in a timely and professional manner.</li><li>Address concerns, provide property-related information, and resolve issues effectively.</li></ul>Inbound Call Support:<ul><li>Answer inbound calls from tenants, property owners, and other stakeholders.</li><li>Provide assistance with inquiries related to properties, leases, payments, maintenance, and other services.</li><li>Escalate complex issues to the appropriate team and follow up to ensure resolution.</li></ul>Property and Lease Knowledge:<ul><li>Stay updated on property listings, lease agreements, and company&rsquo;s policies to provide accurate information to customers.</li><li>Assist tenants and property owners with property-related inquiries, such as availability, pricing, and amenities.</li></ul>Performance Metrics:Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores.Team Collaboration:<ul><li>Work closely with property managers, maintenance teams, and other support staff to resolve customer issues efficiently.</li><li>Provide feedback to improve customer support tools and processes.</li></ul>Education and Experience<ul><li>Bachelor&rsquo;s degree or equivalent</li><li>1&ndash;3 years of experience in customer support, chat support, or a similar role.</li><li>Experience in property management or real estate is preferred but not required.</li><li>Familiarity with live chat and email support tools is a plus.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>This is an on-site position with shift hours from 9 PM to 6 AM Pakistan Time. Are you comfortable with this shift schedule?</li></ul>Experience:<ul><li>Real Estate: 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Virtual Assistant - Property Management (US)

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Assistant Manager &ndash; Sales (Furniture Industry)Location: Islamabad, Pakistan Company: Enza HomeAbout Enza Home:Enza Home is an international furniture and lifestyle brand known for its modern aesthetics, comfort, and quality. With a growing presence in Pakistan, we are looking for a passionate and energetic Assistant Manager Sales to join our Islamabad showroom team and help drive sales excellence.Position Overview:The Assistant Manager Sales will support the showroom management in executing sales strategies, supervising the sales team, and ensuring a premium customer experience. The ideal candidate must have a background in the furniture, retail, or interior design industry with strong interpersonal and sales skills.Key Responsibilities:<ul><li>Assist the Sales Manager/Deputy Manager in achieving sales targets and overall showroom goals.</li><li>Supervise daily sales activities and ensure smooth showroom operations.</li><li>Guide and motivate the sales team to deliver outstanding customer service.</li><li>Handle customer inquiries, quotations, and follow-ups effectively.</li><li>Maintain and monitor product displays, stock levels, and showroom presentation.</li><li>Support in planning and executing promotional campaigns and seasonal sales activities.</li><li>Develop and maintain relationships with walk-in clients, designers, and corporate customers.</li><li>Prepare daily and weekly sales reports for management review.</li><li>Stay updated on product knowledge, trends, and competitor activities.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>Experience: 2&ndash;4 years of sales experience in the furniture, interior design, or retail industry.</li><li>Strong communication, presentation, and leadership skills.</li><li>Proven record of achieving or supporting sales targets.</li><li>Excellent customer handling and relationship management skills.</li><li>Proficiency in MS Office and retail/POS systems.</li><li>Professional appearance and customer-oriented approach.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives.</li><li>Growth opportunities within a reputable international brand.</li><li>Supportive and professional work environment.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

AM Sales (Furniture Industry)

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