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customer service virtual assistant

VirtueStaff

<div>
 VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team!
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver outstanding customer service by responding to inquiries via phone, email, and chat
  </li>
  <li>
   Assist customers with their account-related questions, issues, and order processing
  </li>
  <li>
   Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records
  </li>
  <li>
   Document and track customer interactions and escalate unresolved issues as necessary
  </li>
  <li>
   Collaborate with team members to refine customer service processes and enhance overall client experience
  </li>
  <li>
   Help with social media management and content updates when required
  </li>
  <li>
   Provide feedback on customer service strategies and suggest improvements
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in customer service, virtual assistance, or a similar role
  </li>
  <li>
   Excellent communication skills, both written and verbal
  </li>
  <li>
   Strong problem-solving skills and a customer-first attitude
  </li>
  <li>
   Ability to multitask and manage time efficiently in a remote setting
  </li>
  <li>
   Familiarity with CRM systems and various digital communication tools
  </li>
  <li>
   Highly organized and detail-oriented
  </li>
  <li>
   Ability to work independently as well as part of a team
  </li>
  <li>
   Experience with social media platforms and digital marketing is a plus
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work From Home
  </li>
  <li>
   Performance Bonus
  </li>
 </ul>
</div>


Customer Service / Virtual Assistant

Savvital

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Company:
  </strong>
 </p>
 <p>
  Savvital is an organization known for its distinct culture and competitive compensation. The company values its employees and fosters a positive and inclusive work environment, promoting creativity and personal growth. Additionally, Savvital offers above-market salaries to attract and retain top talent. With a focus on employee satisfaction, Savvital is a highly sought-after employer in its industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  We are looking for a
  <strong>
   client-focused, highly polished communicator
  </strong>
  to join our team as an Associate &ndash; Client Services. This is a
  <strong>
   customer-facing virtual assistant role
  </strong>
  where you will interact directly with a client, build strong relationships, understand their needs, and ensure a smooth, efficient service experience using different software tools and systems.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You should be someone who is
  <strong>
   very good with customers
  </strong>
  ,
  <strong>
   excellent at communication (both spoken and written)
  </strong>
  , and
  <strong>
   comfortable using software tools and technology
  </strong>
  as part of your daily work.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Serve as the
   <strong>
    main point of contact
   </strong>
   for an assigned client and build long-term, trust-based relationship.
  </li>
  <li>
   Handle client inquiries with
   <strong>
    professionalism, empathy, and urgency
   </strong>
   , ensuring timely and accurate resolutions.
  </li>
  <li>
   Communicate clearly and confidently over
   <strong>
    Zoom/Google Meet, email, and chat
   </strong>
   , in line with a professional virtual assistant role.
  </li>
  <li>
   Use various
   <strong>
    software tools, CRMs, productivity platforms, and other web-based applications
   </strong>
   to manage client accounts, tasks, and workflows.
  </li>
  <li>
   Learn and work with new
   <strong>
    software solutions
   </strong>
   as needed to support client operations and internal processes.
  </li>
  <li>
   Coordinate with internal teams to ensure
   <strong>
    seamless execution
   </strong>
   of client requirements and expectations.
  </li>
  <li>
   Prepare and maintain
   <strong>
    client reports, documentation, and records
   </strong>
   with high attention to detail.
  </li>
  <li>
   Monitor client feedback, identify recurring issues, and suggest improvements to enhance the overall client experience.
  </li>
  <li>
   Stay updated with
   <strong>
    industry and technology trends
   </strong>
   that can help improve client service and internal processes.
  </li>
  <li>
   Support business development by identifying
   <strong>
    upsell/cross-sell opportunities
   </strong>
   through strong rapport and understanding of client needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We're Looking For:
  </strong>
 </p>
 <ul>
  <li>
   Qualification: A 4-Year Bachelor&rsquo;s degree is preferable, ideally in
   <strong>
    Business, Communications, Marketing, or a related field
   </strong>
   .
  </li>
  <li>
   <strong>
    Prior experience in a customer-facing role
   </strong>
   such as client services, account management, customer success, customer support, or virtual assistance.
  </li>
  <li>
   <strong>
    Top-notch English communication skills
   </strong>
   &ndash; both spoken and written &ndash; with the ability to present ideas clearly and confidently.
  </li>
  <li>
   Strong interpersonal skills and the ability to build
   <strong>
    rapport and trust
   </strong>
   with clients from diverse backgrounds.
  </li>
  <li>
   <strong>
    Tech-savvy
   </strong>
   : Comfortable working with digital tools, CRMs, spreadsheets, and other software. Quick to learn new systems and platforms.
  </li>
  <li>
   Strong problem-solving and analytical abilities with a
   <strong>
    customer-first mindset
   </strong>
   .
  </li>
  <li>
   Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  </li>
  <li>
   A proactive learner who adapts quickly to new processes, tools, and industry changes.
  </li>
  <li>
   Strong collaboration and teamwork skills, with
   <strong>
    leadership qualities
   </strong>
   demonstrated through prior roles or extracurricular activities.
  </li>
  <li>
   Experience in sales or upselling will be considered a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Timings:
  </strong>
 </p>
 <p>
  This is a full-time role with flexible US Hours' Shift. Note: This is a hybrid role, with the first 4&ndash;6 weeks expected to be fully on-site for training and onboarding.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Compensation &amp; Benefits:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Base Salary:
   </strong>
   Market Competitive.
  </li>
  <li>
   <strong>
    Allowances:
   </strong>
   Internet, Electricity, and Wellbeing.
  </li>
  <li>
   <strong>
    Performance-based bonuses.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   &ldquo;Our motto from our inception has been to put our employees first! We value the uniqueness and experience each individual brings to the organization.&rdquo;
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  You can send your CVs to recruitment@savvital.us.
 </p>
 <p>
 </p>
</div>


Associate - Client Services

Provox Global Solutions

<p>We are looking for a <b>Virtual Assistant</b> to join our property management team. The ideal candidate will be responsible for providing real-time assistance to tenants, property owners, and other stakeholders through live chat, email, and inbound calls. You will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing accurate information about properties, leases, maintenance, and other services.</p><p><b>Key Responsibilities</b></p><p><b>Live Chat Support</b>:</p><ul><li>Provide real-time assistance to tenants, property owners, and other stakeholders via live chat on the website or other platforms.</li><li>Respond to inquiries about property listings, lease agreements, rent payments, maintenance requests, and other property-related issues.</li></ul><p><b>Email Support</b>:</p><ul><li>Respond to emails from tenants, property owners, and other stakeholders in a timely and professional manner.</li><li>Address concerns, provide property-related information, and resolve issues effectively.</li></ul><p><b>Inbound Call Support:</b></p><ul><li>Answer inbound calls from tenants, property owners, and other stakeholders.</li><li>Provide assistance with inquiries related to properties, leases, payments, maintenance, and other services.</li><li>Escalate complex issues to the appropriate team and follow up to ensure resolution.</li></ul><p><b>Property and Lease Knowledge</b>:</p><ul><li>Stay updated on property listings, lease agreements, and company&rsquo;s policies to provide accurate information to customers.</li><li>Assist tenants and property owners with property-related inquiries, such as availability, pricing, and amenities.</li></ul><p><b>Performance Metrics</b>:</p><ul><li>Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores.</li></ul><p><b>Team Collaboration</b>:</p><ul><li>Work closely with property managers, maintenance teams, and other support staff to resolve customer issues efficiently.</li><li>Provide feedback to improve customer support tools and processes.</li></ul><p><b>Education and Experience</b></p><ul><li>Bachelor&rsquo;s degree or equivalent</li><li>1&ndash;3 years of experience in customer support, chat support, or a similar role</li><li>Experience in property management or real estate is a plus but not mandatory</li><li>Familiarity with live chat and email support tools is advantageous</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>This is an on-site position with shift hours from 9 PM to 6 AM Pakistan Time. Are you comfortable with this shift schedule?</li></ul><p>Experience:</p><ul><li>Property Management: 1 year (Required)</li><li>Leases: 1 year (Required)</li><li>Appfolio: 1 year (Required)</li></ul><p>Work Location: In person</p>

Real Estate (US) - Virtual Assistant

Right Room

<p>Virtual Property Manager / Lettings Negotiator</p><p>Right Recruit is looking for a motivated and organised Virtual Property Manager / Lettings Negotiator to join our growing team. This is a remote role supporting UK-based landlords, tenants, and property management operations. We welcome applicants from all backgrounds, and women are strongly encouraged to apply.</p><p><b>Key Responsibilities:</b></p><p>Manage property listings, enquiries, and viewings</p><p>Maintain regular communication with landlords and tenants</p><p>Handle tenancy applications, referencing, and move-in coordination</p><p>Prepare tenancy documents and digital paperwork</p><p>Resolve basic maintenance issues and liaise with contractors</p><p>Maintain CRM systems and update records accurately</p><p>Provide excellent customer service at all times</p><p><b>Requirements:</b></p><p>Previous experience in lettings, property management, estate agency, or similar</p><p>Strong communication and negotiation skills</p><p>Confident working independently and remotely</p><p>Well-organised with strong attention to detail</p><p>Computer literate and comfortable using CRM systems</p><p>Professional, reliable, and proactive</p><p><b>Preferred:</b></p><p>Familiarity with UK rental legislation and property processes</p><p>Experience handling remote property management duties</p><p><b>Benefits:</b></p><p>Remote working</p><p>Bonuses</p><p>Opportunity to grow with the company</p><p>Supportive and professional working environment</p><p><b>If you are passionate about property and enjoy helping clients and tenants, we&rsquo;d love to hear from you. Apply today to join our team.</b></p><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: Rs50,000.00 - Rs60,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience working remotely?</li></ul><p>Work Location: Remote</p>

Virtual Property Manger/Lettings Negotiator

Workstaff360

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We&rsquo;re looking for a creative and tech-savvy <b>Social Media Manager &amp; Content Writer</b> who can manage and grow multiple social media channels, create engaging content, and utilize AI tools to enhance productivity and creativity. The ideal candidate should also have hands-on experience using <b>GoHighLevel (GHL)</b>.</div><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><br>
<ul>
<li>
Develop and implement social media strategies to grow brand presence and engagement.</li>
<li>Write and manage content for social media, blogs, and marketing campaigns.</li>
<li>Use AI tools (ChatGPT, Jasper, Canva AI, etc.) for content ideation, creation, and scheduling.</li>
<li>Manage and optimize social media handles inside <b>GHL (GoHighLevel).</b>
</li><li>Track performance analytics and adjust strategies for better reach and engagement.</li>
<li>Stay current with social media trends, tools, and best practices.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<div></div><ul><li>
Proven experience as a <b>Social Media Manager</b>, <b>Content Writer</b>, or <b>Digital Marketer</b>.</li>
<li> Excellent writing, editing, and communication skills.</li>
<li>Strong knowledge and hands-on experience with <b>AI tools</b> for content creation.</li>
<li>Working knowledge of <b>GHL (GoHighLevel)</b>.</li>
<li>Understanding of social media algorithms and growth strategies.</li>
<li>Ability to work <b>onsite</b> and collaborate with internal teams.<br>
</li></ul><ul><li>Basic video editing or short-form content creation (Reels/TikTok).</li>
<li>Graphic design (Canva, Photoshop, etc.).</li>
<li>SEO and blog optimization.</li></ul><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>Benefits</b></h3><div></div><h3 class="jobSectionHeader"><b><br>
About WorkStaff360</b></h3><div>
<br>
Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth</div></div>

URGENT: Social Media Manager & Content Writer (Onsite)

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We&rsquo;re expanding our marketing team to keep up with the rapid growth across our brands (MTX Performance, Geo Brakes, Workstaff360). We&rsquo;re looking for a <b>Junior AI-Powered Digital Marketer</b> who can use AI tools to support campaign execution, content creation, reporting, and day-to-day marketing operations.<br>
</div><div>This role is ideal for someone tech-savvy, eager to learn, and excited about using AI to streamline work and improve marketing performance.</div><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><br>
<ul><li>
Generate marketing copy using AI tools (ads, emails, landing pages, social content, product descriptions).</li></ul><div><b>
Paid Ads &amp; Media Support</b></div><ul>
<li>Assist in managing Google Ads, Meta Ads, and YouTube campaigns.</li>
<li>Build keyword lists, write ad copy, and create ad assets using AI.</li>
<li>Monitor campaign performance and prepare weekly reports.</li>
<li>Follow instructions from senior marketers for campaign optimization.</li>
</ul><div><b>Analytics &amp; Reporting</b></div><ul>
<li>Generate automated reports through AI dashboards.</li>
<li>Monitor KPIs across brands (CTR, CPC, ROAS, conversions).</li>
<li>Flag performance issues early using AI-based alert systems.</li>
</ul><ul><li>Help organize assets, campaign plans, and content calendars.</li>
<li>Support email campaigns (newsletters, promotion flows).</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
Familiarity with AI tools (ChatGPT, Midjourney, Jasper, Claude, etc.).</li>
<li>Understanding of Google Ads &amp; Meta Ads.</li>
<li>Basic knowledge of SEO and content writing.</li>
<li>Good communication skills and a willingness to learn.</li>
<li>Ability to follow instructions and deliver tasks on time.</li>
<li>Tech-savvy, organized, and comfortable with multitasking.</li>
</ul><div><b>Nice to have skills</b></div><ul>
<li>Experience with Shopify, WordPress, or landing-page builders.</li>
<li>Google Ads or Meta Ads certifications.</li>
<li>Experience with Canva, Adobe tools, or AI design apps.</li>
<li>Familiarity with Google Looker Studio or dashboards.</li>
</ul><div><b>Education &amp; Experience</b></div><ul>
<li>0&ndash;2 years of experience in digital marketing.</li>
<li>Marketing, business, or related education is a plus but not required.</li>
<li>AI certifications or online courses are an asset.</li></ul><br>
<h3 class="jobSectionHeader"><b>
About WorkStaff360</b></h3><div>
<br>
Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth</div></div>

URGENT: Junior AI-Powered Digital Marketer

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Workstaff360 is hiring a highly experienced <b>Senior WordPress Developer</b> to work <b>onsite</b> in Islamabad and collaborate directly with an <b>international client</b>. The ideal candidate must excel at building <b>pixel-perfect, responsive, and SEO-optimized WordPress websites</b>, have extensive experience converting <b>Figma designs into flawless WordPress builds</b>, and maintain exceptional coding standards.<br>
<br>
This role requires technical expertise, strong communication skills, and the ability to deliver high-quality results in a fast-paced environment.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<div></div><ul><li>
Convert detailed <b>Figma/UI designs</b> into fully functional and pixel-perfect WordPress websites.</li>
<li>Develop custom WordPress themes, templates, and features using clean, scalable code.</li>
<li>Implement <b>SEO-friendly website structures</b>, including proper heading hierarchy, URL formatting, schema, and site architecture.</li>
<li>Optimize website performance (speed, responsiveness, caching, code quality).</li>
<li>Ensure cross-browser, cross-device, and mobile-first compatibility.</li>
<li>Manage plugin configurations and build custom solutions when needed.</li>
<li>Collaborate with the international client to understand requirements, provide updates, and deliver premium-quality work.</li>
<li>Troubleshoot, debug, and resolve issues efficiently.</li>
<li>Maintain site security, updates, backups, and performance standards.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li><b>
5+ years of professional WordPress development experience.</b></li>
<li>Proven ability to build <b>pixel-perfect websites</b> from Figma or similar design tools.</li>
<li>Strong command of <b>PHP, HTML5, CSS3, JavaScript, jQuery</b>.</li>
<li>Deep understanding of <b>custom theme development</b> and WordPress core.</li>
<li>Practical knowledge of <b>SEO-focused</b> website architecture and technical SEO.</li>
<li>Experience optimizing websites to achieve high PageSpeed scores.</li>
<li>Ability to create highly responsive layouts without compromising design integrity.</li>
<li>Familiarity with headless WordPress, APIs, and modern workflows (preferred but not required).</li>
Strong understanding of WordPress security best practices.<br>
<li>
</li></ul><ul><li>Must be available <b>onsite in Islamabad</b>.</li>
<li>Ability to work independently with an <b>international client</b>.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Strong attention to detail and deadline-driven mindset.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><br>
<div></div><ul><li>
Competitive salary based on experience and skill level.</li>
<li>Work directly with international clients&mdash;exposure to global standards.</li>
<li>Professional, supportive, and growth-oriented work environment.</li>
<li>Career development opportunities and skill enhancement.</li>
<li>Performance bonuses and recognition.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>About WorkStaff360</b></h3><div>
<br>
Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth</div></div>

URGENT: Senior WordPress Developer – Pixel Perfect & SEO Specialist

Explore 413+ Customer service virtual assistant in Islamabad this December. Find roles across top companies and apply now to boost your career.