customer service - english

customer service - german

customer service - turkish

service sales support

customer service voice

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir - T&uuml;rkiye</p></div></div></div><div></div>

Customer Service - German

<div><div><div><div><div><b>Location</b></div>
<div>&#304;zmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
&#304;zmir - T&uuml;rkiye</p></div></div></div><div></div>

<div><div><div><div><div><b>Location</b></div>
<div>&#304;zmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
&#304;zmir</p></div></div></div><div></div>

Customer Service - English

<div><div><div><div><div><b>Location</b></div>
<div>İzmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Join Concentrix Today!</div><h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
İzmir</p></div></div></div><div></div>

Customer Service - Turkish

JoB Training & Coaching

<div>
 <strong>
  Klaar voor een Internationale Carri&egrave;restap? Wij Zoeken Nederlandstalige Talenten in Turkije!
  <br/>
  <br/>
 </strong>
 Droomt u van een internationale carri&egrave;re waarbij u uw moedertaal dagelijks gebruikt in een dynamische, multiculturele omgeving? Wij bieden u de kans om een cruciale rol te vervullen in ons klantenservicecentrum in Turkije, waar u eersteklas ondersteuning zult bieden voor een toonaangevend, wereldwijd digitaal platform. Dit is niet zomaar een baan; het is een avontuur met uitstekende secundaire voorwaarden en een kans om te leven en te werken in een land met een rijke cultuur.
 <br/>
 <br/>
 <strong>
  Wat U Van Ons Mag Verwachten:
  <br/>
  <br/>
 </strong>
 Als onze Nederlandse Klantenservicemedewerker bent u de stem van het platform. U bent de expert die klanten helpt bij het navigeren door hun bestellingen, het oplossen van leveringsproblemen en het beantwoorden van vragen over het account.
 <br/>
 <br/>
 <ul>
  <li>
   Ondersteuning van Klanten: Het bieden van vriendelijke, effici&euml;nte en professionele ondersteuning via telefoon, e-mail en chat aan onze Nederlandstalige klanten.
  </li>
  <li>
   Probleemoplossing: Het identificeren en adequaat oplossen van complexe klantvragen en -klachten, en indien nodig, het escaleren naar hogere niveaus.
  </li>
  <li>
   Procesverbetering: Het nauwkeurig registreren van interacties in het CRM-systeem en het bijdragen aan de verbetering van de serviceprocessen.
  </li>
  <li>
   Kwaliteit en Effici&euml;ntie: Het handhaven van een hoog niveau van klanttevredenheid en het voldoen aan de gestelde kwaliteitsnormen.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Werkomgeving en Carri&egrave;remogelijkheden:
  <br/>
  <br/>
 </strong>
 Wij zijn een werkgever die waarde hecht aan het welzijn van onze werknemers en investeren in hun toekomst.
 <br/>
 <br/>
 <ul>
  <li>
   Verhuisondersteuning: Wij zorgen voor een vliegende start in Turkije! Dit omvat een volledige verhuisvergoeding ($1,000 USD), inclusief vliegticket en opvang bij aankomst.
  </li>
  <li>
   Zekerheid en Stabiliteit: U werkt met een fulltime (40 uur) contract over vijf dagen per week. De roosters zijn stabiel met een Winterrooster (08:00 18:00) en een Zomerrooster (09:00 19:00). U heeft elke week twee vrije dagen.
  </li>
  <li>
   Uitstekende Secundaire Voorwaarden: Geniet van maaltijdvouchers, ziektekostenverzekering, vervoerskaart/vergoeding, en bonussen (o.a. prestatiebonussen).
  </li>
  <li>
   Trainingen en Ontwikkeling: Een uitgebreid betaald inwerktraject en continue trainingen om uw professionele vaardigheden te blijven ontwikkelen.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Wat Wij Van U Vragen:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Taalvaardigheid: Vloeiend in de Nederlandse taal (moedertaalniveau of gelijkwaardig) is essentieel. Daarnaast is een goede beheersing van het Engels (minimaal B2-niveau) vereist voor interne communicatie.
  </li>
  <li>
   Locatie: Bereidheid om in Turkije te wonen en te werken. Dit betreft een functie op ons kantoor in Turkije.
  </li>
  <li>
   Opleiding en Ervaring: Minimaal een middelbare school diploma. Eerdere ervaring in klantenservice of in een callcenter omgeving is een pluspunt.
  </li>
  <li>
   Soft Skills: Sterke communicatieve en probleemoplossende vaardigheden, empathie, en een proactieve houding. U bent stressbestendig en kunt goed omgaan met drukke momenten.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Bent u klaar om deze unieke kans te grijpen, uw Nederlandse taal te gebruiken in een professionele setting, en te genieten van een zonnige, internationale carri&egrave;re? Solliciteer vandaag nog en zet de stap naar uw nieuwe leven!
 <br/>
 <br/>
 <strong>
  Dutch-Speaking Customer Service Specialist: Relocation Opportunity to Turkey!
  <br/>
  <br/>
 </strong>
 Are you dreaming of an international career where you use your native language daily in a dynamic, multicultural environment? We offer you the chance to fill a crucial role in our customer service center located in Turkey, providing first-class support for a leading, global digital platform. This is more than just a job; its an adventure with excellent benefits and an opportunity to live and work in a country with a rich cultural tapestry.
 <br/>
 <br/>
 <strong>
  What Your Role Will Entail:
  <br/>
  <br/>
 </strong>
 As our Dutch Customer Service Specialist, you will be the voice of the platform. You will be the expert who assists customers with navigating their orders, resolving delivery issues, and answering account-related questions.
 <br/>
 <br/>
 <ul>
  <li>
   Customer Support: Providing friendly, efficient, and professional assistance via phone, email, and chat to our Dutch-speaking customers.
  </li>
  <li>
   Problem Resolution: Identifying and adequately resolving complex customer inquiries and complaints, escalating to higher tiers when necessary.
  </li>
  <li>
   Process Improvement: Accurately logging interactions into the CRM system and contributing to the improvement of service processes.
  </li>
  <li>
   Quality and Efficiency: Maintaining a high level of customer satisfaction and meeting established quality standards.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment and Career Opportunities:
  <br/>
  <br/>
 </strong>
 We are an employer that values the well-being of our employees and invests in their future.
 <br/>
 <br/>
 <ul>
  <li>
   Relocation Package: We ensure you have a smooth start in Turkey! This includes a full relocation allowance ($1,000 USD), covering the flight ticket and comprehensive support upon arrival.
  </li>
  <li>
   Security and Stability: You will work under a full-time (40 hours) contract over five days per week. Schedules are stable with a Winter Schedule (08:00 18:00) and a Summer Schedule (09:00 19:00). You will have two consecutive days off every week.
  </li>
  <li>
   Outstanding Benefits: Enjoy meal vouchers, private health insurance, transportation card/allowance, and bonuses (including performance bonuses).
  </li>
  <li>
   Training and Development: A comprehensive paid onboarding process and continuous training to keep developing your professional skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Require From You:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Language Proficiency: Fluency in the Dutch language (native or near-native level) is essential. Additionally, a good command of English (minimum B2 level) is required for internal communication.
  </li>
  <li>
   Location: Willingness to live and work in Turkey. This is an on-site position at our office location in Turkey.
  </li>
  <li>
   Education and Experience: Minimum of a high school diploma. Previous experience in customer service or a call center environment is a plus but not strictly mandatory.
  </li>
  <li>
   Soft Skills: Strong communication and problem-solving skills, empathy, and a proactive attitude. You are resilient and can handle busy periods effectively.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Are you ready to seize this unique opportunity, use your Dutch language skills in a professional setting, and enjoy a sunny, international career? Apply today and take the step toward your new life!
</div>


Klantenservicemedewerker (Nederlands) Verhuis naar Turkije en werk fulltime!

Ülker

<div>
 <p>
  At &Uuml;lker - part of pladis Global, we all know what it means to &lsquo;bring it&rsquo;. Whether it&rsquo;s our passion, team spirit or go-getting attitude. Our courage. Our ownership. Our whole selves. Our care and compassion. We bring it. Day in, day out.
 </p>
 <p>
  <br/>
 </p>
 <p>
  &Uuml;lker stands as a leading food company in T&uuml;rkiye and its region, supported by its successful international operations. Our 16,000 colleagues &ndash; across our global network of bakeries, distribution sites and offices &ndash; each with their own unique, diverse experience of happiness, come together with one shared purpose: to bring happiness with every bite, we say: &ldquo;Winning feels good, winning together feels better!&rdquo;
 </p>
 <p>
  <br/>
 </p>
 <p>
  pladis is looking for
  <strong>
   Sales Executive GK (&Idot;zmir)
  </strong>
  for our pladis T&uuml;rkiye Sales Team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What will be your key deliverables?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensuring that sales and revenue targets are realized within the budgets determined for customers and categories under responsibility
  </li>
  <li>
   Managing sales policies (correct product, price and activity, etc.) determined for the customers and categories under responsibility
  </li>
  <li>
   Following customer / category annual agreements and periodic activities to increase the profitability of the company
  </li>
  <li>
   Making the relevant listings in their categories, preparing detailed activity plans, defining them in the system, tracking activities and determining opportunity areas
  </li>
  <li>
   Listing launch products, tracking of distribution, exposure agreements and activity mechanics
  </li>
  <li>
   Monitoring / reporting of product warehouse and store stock availability levels, ensuring that the determined actions are carried out together with the business units
  </li>
  <li>
   Providing accurate and timely information on the production estimates of products that are sold regularly and will be active
  </li>
  <li>
   Timely customer notification of price updates and customer relationship management for completing the transition
  </li>
  <li>
   Taking actions to monitor and reduce return rates
  </li>
  <li>
   Collaborating with category, marketing, procurement business units and other customer teams
  </li>
  <li>
   Assuming responsibility for acceptance / control of commercial invoices according to the determined progress payment balance
  </li>
  <li>
   Analyzing the portfolio that the company is responsible for according to market dynamics and product performance and preparing weekly / monthly reports
  </li>
  <li>
   Collecting data on market conditions, sales in competitors and customers, following trends and preparing weekly / monthly reports
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What do you need for this role?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in business or related field
  </li>
  <li>
   5+ years&rsquo; sales/ key account/channel management experience working within FMCG Companies
  </li>
  <li>
   Proactive (high sense of urgency) and committed to delivering results in a fast paced, demanding work environment
  </li>
  <li>
   Strong command in English (both written and verbal)
  </li>
  <li>
   Experienced in activity/campaign and product management
  </li>
  <li>
   Holds an understanding of budget analysis, P&amp;L management, ROI analysis
  </li>
  <li>
   Experienced in field, market and competitor analysis
  </li>
  <li>
   Result-oriented professional adopting strategic thinking capabilities
  </li>
  <li>
   Strong written, verbal and presentation skills
  </li>
  <li>
   Strong Microsoft applications skills (i.e. Excel, PowerPoint, etc.)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our values
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We bring happiness with every bite. It&rsquo;s a purpose that every one of our colleagues, all around the world believes in. And while we&rsquo;re all unique, we share the same values. These define who we are, how we interact, and get things done. How we deliver our purpose and keep bringing happiness to the world.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Purpose-led
   </strong>
   &hellip; because we&rsquo;re energized and guided by our promise to bring happiness with every bite.
  </li>
  <li>
   <strong>
    Agile
   </strong>
   &hellip; because we&rsquo;re ever evolving, we never stand still, always improving for our customers and consumers.
  </li>
  <li>
   <strong>
    Collaborative
   </strong>
   &hellip; because we gain strength from operating as one pladis, winning and succeeding together.
  </li>
  <li>
   <strong>
    Resilient
   </strong>
   &hellip; because we&rsquo;re persistent in the face of setbacks, quick to adapt, learn, and move forward.
  </li>
  <li>
   <strong>
    Positive
   </strong>
   &hellip; because we&rsquo;re highly motivated, optimistic, courageous, and we inspire each other to be better.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Inclusion, diversity, and equity are an important part of who we are and what we stand for as an employer. They are central to everything we do and are reflected across our business. pladis brings together brands and people from around the globe &ndash; and this diversity is our great strength. Because we want everyone to bring their true, whole self to pladis. We value colleagues for their uniqueness &ndash; we all have a voice that&rsquo;s heard and respected.
 </p>
 <p>
  We&rsquo;re an equal opportunity employer and believe in encouraging an inclusive environment where we celebrate the diversity of thinking and respect everyone&rsquo;s distinctive qualities and perspectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Y&inodot;ld&inodot;z Holding &Scedil;irketleri &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni i&ccedil;in t&inodot;klay&inodot;n&inodot;z.
 </p>
</div>


Sales Executive GK (İzmir)

Explore 70+ Customer service voice in Izmir this December. Find roles across top companies and apply now to boost your career.

70 customer service voice jobs IN Izmir

Customer Service - German

Customer Service - German

Customer Service - English

Customer Service - Turkish

Customer Service - English

Klantenservicemedewerker (Nederlands) Verhuis naar Turkije en werk fulltime!

Sales Executive GK (İzmir)