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customer services agent

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

Lagoona Beach Luxury Resort & Spa

Position Title: Guest Service Agent Department: Front Office Reports To: Front Office Manager or his/her authorized representative Shift Assignment: Evening and Graveyard Shifts Eligibility: Male candidates onlyRole OverviewThe Guest Service Agent is responsible for delivering exceptional service to guests at the reception desk, ensuring smooth check‑in and check‑out processes, and assisting with guest inquiries. This role requires professionalism, courtesy, and the ability to handle operational tasks efficiently during evening and overnight shifts.Key Responsibilities<ul><li>Welcome guests warmly and assist with check‑in, check‑out, and room assignments.</li><li>Handle guest inquiries, requests, and complaints in a polite and professional manner.</li><li>Maintain accurate records of guest information and transactions.</li><li>Support the Front Office team in ensuring smooth operations during evening and graveyard shifts.</li><li>Perform light to moderate heavy lifting when required (e.g., luggage assistance, moving supplies).</li><li>Ensure compliance with hotel policies, procedures, and service standards.</li><li>Coordinate with other departments to meet guest needs promptly.</li><li>Uphold the image of Lagoona Beach Luxury Resort &amp; Spa by maintaining a professional appearance and demeanor.</li></ul>Qualifications &amp; Skills<ul><li>Previous experience in hospitality or customer service preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to remain calm and courteous under pressure.</li><li>Physically fit to handle occasional lifting tasks.</li><li>Flexibility to work evening and overnight shifts.</li><li>Team‑oriented with a positive attitude.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsExperience:<ul><li>Reception / Front Office in a Hotel: 2 years (Required)</li><li>OPERA: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Guest Service Agent (Multi-Tasking) Gentlemen

<div>
 
 Main Purpose Of Job
 
 
 
 The role of Lead Generation Agent involves calling potential customers to collect accurate vehicle and insurance information, which will be converted into qualified leads for our motor insurance sales team. Full training will be provided.
 
 
 
 Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Make outbound calls to customers to gather car and insurance details.
 </li>
 <li>
 Accurately record and update customer information in the system.
 </li>
 <li>
 Convert collected data into warm, qualified leads for the sales team.
 </li>
 <li>
 Maintain professionalism and a positive attitude during customer interactions.
 </li>
 <li>
 Meet lead generation targets.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Clear and confident communication skills over the phone.
 </li>
 <li>
 Good listening skills and attention to detail in data entry.
 </li>
 <li>
 Previous call center or customer contact experience is preferred (training provided).
 </li>
 <li>
 Ability to work in a team-oriented and target-driven environment.
 
 
 </li>
 </ul>
 
 Typical Working Conditions
 
 
 
 Normal Working Hours (40 hours a week)
 
 
 Working Timing may include rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Lead Generation Agent

Propel Consult

About Royal Saray ResortLocated on Bahrain&rsquo;s stunning coastline, Royal Saray Resort is a prestigious 7-star destination offering elite hospitality, personalized service, and unforgettable experiences. We are seeking a polished and professional Front Desk Agent to deliver a world-class welcome and departure experience to our distinguished guests.Job SummaryAs a Front Desk Agent, you will be the first point of contact for guests. Your role is to provide a warm, efficient, and memorable experience during check-in, throughout their stay, and at check-out&mdash;always embodying the refined luxury and service standards of Royal Saray Resort.Key Responsibilities<ul><li>Greet and check in guests with professionalism and genuine hospitality.</li><li>Manage check-outs and handle payments, billing, and guest accounts accurately.</li><li>Respond to guest inquiries, requests, and complaints promptly and courteously.</li><li>Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction.</li><li>Maintain accurate records in the Property Management System (PMS).</li><li>Upsell rooms and services to enhance guest experience and drive revenue.</li><li>Follow all resort procedures, security protocols, and brand standards.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 1&ndash;2 years&rsquo; experience in front desk or guest services at a luxury hotel.</li><li>Knowledge of Opera or other hotel PMS is an advantage.</li><li>Strong communication skills, fluent in English (Arabic or other languages is a plus).</li><li>Impeccable grooming, professional demeanor, and a guest-first attitude.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul>What We Offer<ul><li>Competitive salary and service charge</li><li>Accommodation, meals, and transportation provided</li><li>Health insurance and wellness benefits</li><li>Professional development and career growth within Sevens Holding Group</li><li>A premium work environment in one of the region&rsquo;s most exclusive resorts</li></ul>Job Types: Full-time, PermanentPay: Up to BD300.000 per monthExperience:<ul><li>Front Desk : 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Front Desk Agent

Liva Insurance UAE

<div>
 
 The ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting cyclical audits. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Prepare and manage all accounting transactions for Bahrain
 </li>
 <li>
 Preparing of standard Journal Vouchers to account the RI premium, RI claims, Adjustment and others.
 </li>
 <li>
 Preparing Adjustment Credit / Debit Notes, provision, prepayment entry into Jupiter system on quarterly basis
 </li>
 <li>
 Preparing Payment vouchers in Jupiter for Bahrain Business ( supplier, Vendor, Garages, Customer, Reinsurance , Broker or any corporate clients.
 </li>
 <li>
 Preparing manually CHQ payment to all supplier, Vendor, Garages, Customer, Broker or any corporate clients.
 </li>
 <li>
 Preparing Bank slips in all received CHQ from Broker and deposit them into account on daily basis.
 </li>
 <li>
 Preparing Bank Transfer payment through Banks
 </li>
 <li>
 Preparing of the reconciliation between GL and subsidiary ledgers
 </li>
 <li>
 Preparing of monthly customer statements outstanding amount and following up on outstanding debts
 </li>
 <li>
 Prepare reconciliation with Broker / Corporate customer for any discrepancies amount whenever needed
 </li>
 <li>
 Preparing all receipt voucher on daily basis
 </li>
 <li>
 Collecting all cash report daily basis from Underwriter team
 </li>
 <li>
 Following up with banks on direct deposits once maturity becomes due.
 </li>
 <li>
 Create new entity codes / Tag code into system ( Broker, Agent, customer, repairer &hellip;etc)
 </li>
 <li>
 Preparing all intercompany transactions that need to be booked into system.
 </li>
 <li>
 Ensure monthly reconciliation of premium, commission &amp; claims and sign-off by authorized signatory.
 </li>
 <li>
 Performing monthly petty cash counts and ensuring it agrees to the TB and reimbursed amount.
 </li>
 <li>
 Preparing bank reconciliation on monthly basis
 </li>
 <li>
 Support on Handle monthly closing report that need to close month end.
 </li>
 <li>
 Maintaining filling system in to finance department include ( RV, PV, JV, FAV, &hellip;etc)
 </li>
 <li>
 Assist Regional CFO, Head of Finance UAE &amp; Bahrain, and Finance manager in any adhoc request.
 </li>
 </ul>
 <li>
 </li>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in accounting, finance or related fields.
 </li>
 <li>
 CPA /CMA/ CIA/ ACCA/ MBA &ndash; Optional
 </li>
 <li>
 Minimum
 
 of 2 years
 
 of experience in the insurance sector
 </li>
 </ul>
 
 
 
 
 
 Key Competencies &amp; Skills
 
 
 
 
 
 <ul>
 <li>
 Ability to work effectively within a team environment
 </li>
 <li>
 Proficiency in Windows-based software, with strong
 
 Excel skills
 
 </li>
 <li>
 
 Arabic Speaker, Prefer Bahraini
 
 </li>
 </ul>
</div>

Accountant

<div>Overview:
<div>
Fire Systems Supervisor coordinate proper fire alarm placement and install, test, and repair systems.</div>
Responsibilities:
<ul><li>Comply with established guidelines in UFC3-601-02, Operations and Maintenance: Inspection, Testing, and Maintenance of Fire Protection Systems.</li><li>
Repairs shall meet all OEM requirements and NFPA codes and standards.</li><li>
Maintain, inspect, and test fire protection systems to operate as designed and in accordance with NFPA.</li><li>
All maintenance, inspection and testing shall be recorded on the appropriate American Fire Sprinkler Association Form listed in NFPA 25 Standards for the inspection, testing and maintenance of water-based fire protection systems.</li></ul>
Qualifications:
<ul><li>MINIMUM QUALIFICATIONS:<ul><li>
Fire Alarm Systems:<ul><li>
Fire Alarm: NICET Level II certification in Fire Alarm Systems.</li><li>
Detection and releasing systems for Special Hazard Systems such as those found in aircraft hangars and computer server rooms: NICET Level II certification in Special Hazard Systems</li></ul></li><li>
Water Based Suppression Systems:<ul><li>
Wet Pipe and Dry Pipe Sprinklers: NICET Level II certification in Inspection and Testing of Water Based Systems.</li><li>
Pre-Action, Deluge, Foam and Antifreeze Systems: NICET Level III certification in Inspection and Testing of Water Based Systems - Preferred.</li></ul></li><li>
Special Hazard Systems:<ul><li>
Clean Agent, CO2 and Combination Detection/Releasing Systems: NICET Level II certification in Special Hazard Systems.</li></ul></li><li>
Pre-Engineered Kitchen Fire Extinguishing Systems:<ul><li>
NICET Level II certification in Special Hazards Suppression Systems or certified by ICC/NAFED in Pre-Engineered Kitchen Fire Extinguishing Systems. The service technician shall have the applicable manufacturer&rsquo;s design, installation, and maintenance manual and service bulletins.</li></ul></li><li>
Fire Protection services shall be managed by a qualified individual who is NICET level III certified in fire alarm or NICET level III certified in special hazards system.</li><li>
All maintenance trade personnel certifying or inspecting repair or maintenance work that does not require an inspector certified by a governing directive shall be qualified at the journeyman level unless noted otherwise.</li><li>
All qualified journeymen must hold a current and valid journeyman license for the applicable business trade.</li><li>
All certification and licensing shall be in English.</li><li>
Must possess valid driver&rsquo;s license</li><li>
Must be able to obtain Common Access Card (CAC)</li><li>
Must be physically and mentally capable to perform all tasks including the lifting of light and heavy items</li><li>
May be assigned shift work</li></ul></li><li>
Skills:<ul><li>
Effective verbal and listening communications skills.</li><li>
Client service and public interaction skills.</li><li>
Ability to operate required equipment in a safe and responsible manner.</li><li>
Must Successfully complete all training programs</li><li>
Must be able to type 20 words per minute</li><li>
Customer Service Training.</li><li>
Must possess the following PC skills: Microsoft Office Word, Excel, and Outlook,</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

Fire Systems Supervisor

OVERVIEWPositionNail SpecialistReports toSalon ManagerLocationBahrainRole PurposeThe Nail Specialist is responsible for delivering high-quality manicure and pedicure services while ensuring the highest standards of hygiene, professionalism, and customer care. The role focuses on providing an exceptional client experience through technical expertise, attention to detail, and adherence to salon quality standards.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIESGeneral &middot; Perform advanced manicure and pedicure services, including spa treatments&middot; Apply acrylic nail extensions, gel polish, nail strengthening, and nail repair techniques&middot; Shape, buff, and detail nails to high professional and aesthetic standards&middot; Create and maintain nail art designs based on client preferences&middot; Ensure strict adherence to hygiene, safety, and sanitation standards&middot; Provide excellent customer service and personalized client consultations&middot; Maintain a clean, organized, and professional work areaBACKGROUND, QUALIFICATIONS &amp; EXPERIENCEQualifications&middot; Prior experience working in a salon as a Manicure &amp; Pedicure Specialist&middot; Proven experience in manicure, pedicure, gel, acrylic applications, and nail art&middot; Experience working in international salons is an added advantageSkills&middot; Strong attention to detail and creativity&middot; Excellent customer service and communication skills&middot; Ability to work efficiently in a fast-paced salon environment&middot; Professional appearance and positive attitudeJob Type: Full-time

Nails Specialist

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