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business services team manager

customer services agent

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

Lagoona Beach Luxury Resort & Spa

Position Title: Guest Service Agent Department: Front Office Reports To: Front Office Manager or his/her authorized representative Shift Assignment: Evening and Graveyard Shifts Eligibility: Male candidates onlyRole OverviewThe Guest Service Agent is responsible for delivering exceptional service to guests at the reception desk, ensuring smooth check‑in and check‑out processes, and assisting with guest inquiries. This role requires professionalism, courtesy, and the ability to handle operational tasks efficiently during evening and overnight shifts.Key Responsibilities<ul><li>Welcome guests warmly and assist with check‑in, check‑out, and room assignments.</li><li>Handle guest inquiries, requests, and complaints in a polite and professional manner.</li><li>Maintain accurate records of guest information and transactions.</li><li>Support the Front Office team in ensuring smooth operations during evening and graveyard shifts.</li><li>Perform light to moderate heavy lifting when required (e.g., luggage assistance, moving supplies).</li><li>Ensure compliance with hotel policies, procedures, and service standards.</li><li>Coordinate with other departments to meet guest needs promptly.</li><li>Uphold the image of Lagoona Beach Luxury Resort &amp; Spa by maintaining a professional appearance and demeanor.</li></ul>Qualifications &amp; Skills<ul><li>Previous experience in hospitality or customer service preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to remain calm and courteous under pressure.</li><li>Physically fit to handle occasional lifting tasks.</li><li>Flexibility to work evening and overnight shifts.</li><li>Team‑oriented with a positive attitude.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsExperience:<ul><li>Reception / Front Office in a Hotel: 2 years (Required)</li><li>OPERA: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Guest Service Agent (Multi-Tasking) Gentlemen

Liva Insurance UAE

<div>
 
 The ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting cyclical audits. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Prepare and manage all accounting transactions for Bahrain
 </li>
 <li>
 Preparing of standard Journal Vouchers to account the RI premium, RI claims, Adjustment and others.
 </li>
 <li>
 Preparing Adjustment Credit / Debit Notes, provision, prepayment entry into Jupiter system on quarterly basis
 </li>
 <li>
 Preparing Payment vouchers in Jupiter for Bahrain Business ( supplier, Vendor, Garages, Customer, Reinsurance , Broker or any corporate clients.
 </li>
 <li>
 Preparing manually CHQ payment to all supplier, Vendor, Garages, Customer, Broker or any corporate clients.
 </li>
 <li>
 Preparing Bank slips in all received CHQ from Broker and deposit them into account on daily basis.
 </li>
 <li>
 Preparing Bank Transfer payment through Banks
 </li>
 <li>
 Preparing of the reconciliation between GL and subsidiary ledgers
 </li>
 <li>
 Preparing of monthly customer statements outstanding amount and following up on outstanding debts
 </li>
 <li>
 Prepare reconciliation with Broker / Corporate customer for any discrepancies amount whenever needed
 </li>
 <li>
 Preparing all receipt voucher on daily basis
 </li>
 <li>
 Collecting all cash report daily basis from Underwriter team
 </li>
 <li>
 Following up with banks on direct deposits once maturity becomes due.
 </li>
 <li>
 Create new entity codes / Tag code into system ( Broker, Agent, customer, repairer &hellip;etc)
 </li>
 <li>
 Preparing all intercompany transactions that need to be booked into system.
 </li>
 <li>
 Ensure monthly reconciliation of premium, commission &amp; claims and sign-off by authorized signatory.
 </li>
 <li>
 Performing monthly petty cash counts and ensuring it agrees to the TB and reimbursed amount.
 </li>
 <li>
 Preparing bank reconciliation on monthly basis
 </li>
 <li>
 Support on Handle monthly closing report that need to close month end.
 </li>
 <li>
 Maintaining filling system in to finance department include ( RV, PV, JV, FAV, &hellip;etc)
 </li>
 <li>
 Assist Regional CFO, Head of Finance UAE &amp; Bahrain, and Finance manager in any adhoc request.
 </li>
 </ul>
 <li>
 </li>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in accounting, finance or related fields.
 </li>
 <li>
 CPA /CMA/ CIA/ ACCA/ MBA &ndash; Optional
 </li>
 <li>
 Minimum
 
 of 2 years
 
 of experience in the insurance sector
 </li>
 </ul>
 
 
 
 
 
 Key Competencies &amp; Skills
 
 
 
 
 
 <ul>
 <li>
 Ability to work effectively within a team environment
 </li>
 <li>
 Proficiency in Windows-based software, with strong
 
 Excel skills
 
 </li>
 <li>
 
 Arabic Speaker, Prefer Bahraini
 
 </li>
 </ul>
</div>

Accountant

<div>Overview:
<div>
Fire Systems Supervisor coordinate proper fire alarm placement and install, test, and repair systems.</div>
Responsibilities:
<ul><li>Comply with established guidelines in UFC3-601-02, Operations and Maintenance: Inspection, Testing, and Maintenance of Fire Protection Systems.</li><li>
Repairs shall meet all OEM requirements and NFPA codes and standards.</li><li>
Maintain, inspect, and test fire protection systems to operate as designed and in accordance with NFPA.</li><li>
All maintenance, inspection and testing shall be recorded on the appropriate American Fire Sprinkler Association Form listed in NFPA 25 Standards for the inspection, testing and maintenance of water-based fire protection systems.</li></ul>
Qualifications:
<ul><li>MINIMUM QUALIFICATIONS:<ul><li>
Fire Alarm Systems:<ul><li>
Fire Alarm: NICET Level II certification in Fire Alarm Systems.</li><li>
Detection and releasing systems for Special Hazard Systems such as those found in aircraft hangars and computer server rooms: NICET Level II certification in Special Hazard Systems</li></ul></li><li>
Water Based Suppression Systems:<ul><li>
Wet Pipe and Dry Pipe Sprinklers: NICET Level II certification in Inspection and Testing of Water Based Systems.</li><li>
Pre-Action, Deluge, Foam and Antifreeze Systems: NICET Level III certification in Inspection and Testing of Water Based Systems - Preferred.</li></ul></li><li>
Special Hazard Systems:<ul><li>
Clean Agent, CO2 and Combination Detection/Releasing Systems: NICET Level II certification in Special Hazard Systems.</li></ul></li><li>
Pre-Engineered Kitchen Fire Extinguishing Systems:<ul><li>
NICET Level II certification in Special Hazards Suppression Systems or certified by ICC/NAFED in Pre-Engineered Kitchen Fire Extinguishing Systems. The service technician shall have the applicable manufacturer&rsquo;s design, installation, and maintenance manual and service bulletins.</li></ul></li><li>
Fire Protection services shall be managed by a qualified individual who is NICET level III certified in fire alarm or NICET level III certified in special hazards system.</li><li>
All maintenance trade personnel certifying or inspecting repair or maintenance work that does not require an inspector certified by a governing directive shall be qualified at the journeyman level unless noted otherwise.</li><li>
All qualified journeymen must hold a current and valid journeyman license for the applicable business trade.</li><li>
All certification and licensing shall be in English.</li><li>
Must possess valid driver&rsquo;s license</li><li>
Must be able to obtain Common Access Card (CAC)</li><li>
Must be physically and mentally capable to perform all tasks including the lifting of light and heavy items</li><li>
May be assigned shift work</li></ul></li><li>
Skills:<ul><li>
Effective verbal and listening communications skills.</li><li>
Client service and public interaction skills.</li><li>
Ability to operate required equipment in a safe and responsible manner.</li><li>
Must Successfully complete all training programs</li><li>
Must be able to type 20 words per minute</li><li>
Customer Service Training.</li><li>
Must possess the following PC skills: Microsoft Office Word, Excel, and Outlook,</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

Fire Systems Supervisor

Propel Consult

OVERVIEWPositionNail SpecialistReports toSalon ManagerLocationBahrainRole PurposeThe Nail Specialist is responsible for delivering high-quality manicure and pedicure services while ensuring the highest standards of hygiene, professionalism, and customer care. The role focuses on providing an exceptional client experience through technical expertise, attention to detail, and adherence to salon quality standards.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIESGeneral &middot; Perform advanced manicure and pedicure services, including spa treatments&middot; Apply acrylic nail extensions, gel polish, nail strengthening, and nail repair techniques&middot; Shape, buff, and detail nails to high professional and aesthetic standards&middot; Create and maintain nail art designs based on client preferences&middot; Ensure strict adherence to hygiene, safety, and sanitation standards&middot; Provide excellent customer service and personalized client consultations&middot; Maintain a clean, organized, and professional work areaBACKGROUND, QUALIFICATIONS &amp; EXPERIENCEQualifications&middot; Prior experience working in a salon as a Manicure &amp; Pedicure Specialist&middot; Proven experience in manicure, pedicure, gel, acrylic applications, and nail art&middot; Experience working in international salons is an added advantageSkills&middot; Strong attention to detail and creativity&middot; Excellent customer service and communication skills&middot; Ability to work efficiently in a fast-paced salon environment&middot; Professional appearance and positive attitudeJob Type: Full-time

Nails Specialist

TASNEE

<div>
 FAHSS WLL Co. Ltd. is founded in 1980s. They have over 30 years&rsquo; experience in technical industry and are leading service providers for Inspection, Certification and Auditing, HSE Advisory, Product Certification (International Trade Services), Metrology &amp; Calibration, Food Laboratory Testing and Training &amp; Technical Support.
 
 
 
 Representative, Sales
 
 
 
 An exciting opportunity is available Representative, Sales, based in Bahrain who will report directly to Section Head, Training Sales
 
 
 
 Summary:
 
 
 
 We are seeking for a motivated Representative, Sales who will:
 
 
 <ul>
 <li>
 Identifies business opportunities, performs market research and analysis, establishes contact, and develops relationships with prospects through Meetings, calls, emails, etc. to closes profitable deals.
 
 
 </li>
 </ul>
 
 In this role, you will be responsible of:
 
 
 
 <ul>
 <li>
 Lists the potential clients based on the market research and develops a plan to gain access, repeating as necessary.
 </li>
 <li>
 Approaches the market by arranging meetings to generate business opportunities through cold calling, networking, and social media.
 </li>
 <li>
 Approaches the potential project parties at all project stages (PMC, Consultants, EPC, Subcontractors&hellip; ETC)
 </li>
 <li>
 Establish a solid working relationship with the clients (based on mutual Trust and Loyalty), showing ethical and honest behaviour.
 </li>
 <li>
 Maintain clear records of received and processed enquiries and report on the sales effort that has been provided.
 </li>
 <li>
 Handles the tender preparation and submission, negotiates, and closes deals.
 </li>
 <li>
 Meet the targeted Conversion rates of enquiries, number of meetings/ client interactions and generated revenue.
 </li>
 <li>
 Secure the order by proper follow-up with the client and remain supportive of the work order until invoice collection.
 </li>
 <li>
 Keep a close eye on the market to report the status of the pricing developments, new projects, competitor news&hellip;.
 </li>
 <li>
 Work closely with the operation team, invoicing and collection team ensuring there are no bad debts and supports the execution of their orders.
 </li>
 <li>
 Manages key accounts by cross selling and upselling all available services.
 </li>
 <li>
 Manages key accounts by cross selling and upselling all available services.
 </li>
 <li>
 Conducts market research to identify selling possibilities and evaluate customer needs
 </li>
 <li>
 Prepares and delivers appropriate presentations on services provided by the company and refers to the right sales channel for other services.
 </li>
 <li>
 Participates on behalf of the company in exhibitions or conferences.
 </li>
 <li>
 Handles customer complaints or objections and supports their resolution.
 </li>
 <li>
 Collaborates with sales team members to achieve better results and increase leads.
 </li>
 <li>
 Shared responsibility in ensuring client debts is collected.
 </li>
 <li>
 Compliance with applicable policies, procedures, and work instructions as per QHSE, ISO applicable standards, SAAC and SASO and legal/ regulatory requirements.
 
 
 </li>
 </ul>
 
 Minimum Qualification and Experience:
 
 
 
 <ul>
 <li>
 Degree OR Diploma in either Business Administration, Marketing, Engineering or other relevant qualification degree holder in the field of administrative, planning, coordination, or related function.
 </li>
 <li>
 Work experience in similar organizations (added advantage) like industrial inspection services, testing and calibration etc&hellip;
 </li>
 <li>
 3 &ndash; 5 years&rsquo; experience with Degree OR 8 years&rsquo; experience with a Diploma.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills Required:
 
 
 
 <ul>
 <li>
 Interpersonal Effectiveness
 </li>
 <li>
 Negotiating
 </li>
 <li>
 Sales Scoping and Qualification
 </li>
 <li>
 Industry, Market and Product Knowledge
 </li>
 <li>
 Sales Proposals and Presentations
 </li>
 <li>
 Sales Closing and Agreements
 </li>
 <li>
 Customer Knowledge
 </li>
 <li>
 Product Line Awareness
 </li>
 <li>
 Presentation skills
 </li>
 <li>
 Effective communication in English (written &amp; oral).
 </li>
 <li>
 Expert knowledge in MS Office applications (Word, Excel, Power Point, Outlook, etc.)
 </li>
 </ul>
</div>

Representative VI, Sales Job

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
About the Role
As a Supply Chain &amp; Enterprise Asset Management (EAM) Solution Advisor, you will play a pivotal role in the sales organization, using your deep expertise in SAP EAM and supply chain solutions to support customers throughout their engagement journey&mdash;from early opportunity discovery to post‑sale value realization. Your guidance will help clients strengthen and optimize their SAP environments to drive operational excellence and long‑term business impact 
Key Responsibilities<ul><li>
Provide specialized expertise with advanced knowledge of Enterprise Asset Management and broader supply chain operations to support sales activities and accelerate solution adoption.</li><li>
Analyze customer EAM and supply chain challenges and clearly articulate how SAP solutions address their needs and deliver value.</li><li>
Engage prospective customers through executive discussions, discovery workshops, solution demonstrations, presentations, and follow‑up sessions.</li><li>
Support the sales cycle by showing how SAP solutions effectively solve customer pain points and deliver strong competitive differentiation.</li><li>
Deliver both standard and customized demonstrations tailored to customer business requirements.</li><li>
Work closely with Account Teams on solution presentations, discovery sessions, and opportunity qualification to drive pipeline development.</li><li>
Assess opportunity qualification criteria to determine appropriate investment and engagement levels.</li><li>
Contribute thought leadership within the team, refining account strategies and solution positioning.</li><li>
Collaborate to develop overarching value themes and competitive differentiators for strategic accounts.</li><li>
Prepare thoroughly for customer engagements and high‑value sales cycles.</li><li>
Ensure smooth handover of engagements to implementation partners or services teams, applying best practices in EAM processes and cloud solution deployment.</li><li>
Maintain ongoing engagement with customers to reinforce the long‑term value of SAP solutions and support renewal and expansion opportunities.</li><li>
Leverage digital tools, assets, demos, and presentations throughout the customer journey.</li></ul> 
What You Bring<ul><li>
7+ years of experience in SAP Enterprise Asset Management implementations, or in a business role specializing in asset-intensive operations.</li><li>
Experience in one or more related functional areas: asset management, logistics, manufacturing, or project management.</li><li>
Knowledge of Cloud, Hosted Services, and SaaS/PaaS models within a B2B environment.</li><li>
Recognized expertise in SAP EAM or related SAP solutions, with a strong track record of successful customer engagements.</li><li>
Ability to create compelling value narratives and solution themes tailored to customer needs.</li><li>
Strong business acumen with the ability to quickly understand customer objectives and propose relevant SAP solutions.</li><li>
Enthusiastic, engaging communication style and a passion for helping customers achieve success.</li></ul> 
Your Team<ul><li>
Customer Advocate: Partners with you to deliver strong solution support and enhance the customer experience.</li><li>
Global Digital Content Factory: Provides high‑quality digital assets to support your engagements.</li><li>
Implementation Partners / Customer Services &amp; Delivery: Ensures smooth transition from sales to deployment, enabling customers to realize full solution value.</li><li>
SAP Account Teams: Collaborates with you across the entire customer lifecycle to drive successful outcomes.</li></ul><div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 445091 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Senior Solution Advisor - Supply Chain & Enterprise Asset Management - Bahrain

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