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customer solution manger

Bayer

<div>
 
 
 Be You, Be Bayer
 
 
 
 At Bayer we&rsquo;re visionaries, driven to solve the world&rsquo;s toughest challenges and striving for a world where &lsquo;Health for all, Hunger for none&rsquo; is no longer a dream, but a real possibility. We&rsquo;re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining &lsquo;impossible&rsquo;.
 
 
 
 
 We&rsquo;re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organization and help us serve our customers better and more efficiently. Because of this, we&rsquo;re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognize technology as a powerful tool for streamlining processes and improving the business overall.
 
 
 
 
 At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.
 
 
 
 
 We&rsquo;re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities&rsquo; development programs, Project Assignments and Professional Development Assistance programs
 
 
 
 
 Come grow with us.
 
 
 
 
 
 Do Something That Moves you
 
 
 <ul>
 <li>
 Collect Customer Sales orders from first all customers , Sales team and SCM. Analyse orders on hand versus commercial plans and ensure reporting and fulfilment of the residuals to meet the budget figures. Ensure agreed specific commercial and logistics conditions are accurately adhered to agreed terms and conditions
 </li>
 <li>
 Manage orders fulfilment / SAP deliveries creation according to the divisional followed allocation procedures. Align with Customers on delivery schedule/appointments. coordinate with 3PL Warehouses , Sourcing Units , transport agencies and WH team the shipping schedule . Ensure that aggregation data is provided to customers or governmental portals on time to enable the delivery execution.
 </li>
 <li>
 Perform Billing activities and ensure the release to accounting in a timely manner .
 </li>
 <li>
 Manage the selling (invoicing / CIF) prices in SAP with close interaction with Regulatory Affairs, Controlling and Market Access functions and in line with internal control policies.
 </li>
 <li>
 Steer implementation and maintenance of accurate Customer and Product Master&hyphen;Data in SAP, according to internal policies , guidelines and the defined rules and responsibilities.
 </li>
 <li>
 Manage the end to end letters of credit cycle in line with Bayer LC SOPs. Deliver to customers and/or Banks , related documentation and communications in partnership with F&amp;A and Credit management.
 </li>
 <li>
 Align with Controlling , Commercial leads and SCM on quarterly / monthly Gross targets. Provide clarity regarding risk &amp; opportunities to the outlook.
 </li>
 <li>
 Maintain and Provide daily outlook of monthly estimate "TMS" to Controlling and Commercial teams.
 </li>
 <li>
 Communicate any operational challenges that may impact negatively the gross to net spend to concerned departments i.e demurrages , expiries etc. Proactively work on cost avoidance from such events.
 </li>
 <li>
 Ensure Audit readiness and Secure the proper documentation / approvals as per the exceptional committee matrix for all incidents that differ from the contractually agreed terms and conditions.
 </li>
 <li>
 Provide complete set of shipping documents according to country requirements and business type in advance of shipment arrival in destination country to facilitate / ensure an immediate customs clearance
 </li>
 <li>
 Secure Country importation requirements of local approvals , inspection , insurance , preferential documents including governmental portals management i.e CargoX
 </li>
 <li>
 Work with internal teams and external parties (Customs authority , Chamber of commerce , MOH, EDA, NAFEZA ..etc) to address any Product Classification issues that may hinder the local approvals &amp; ultimately customs clearance procedures.
 </li>
 <li>
 Mitigate any issues related to customs fees , duties, clearance procedures, demurrages, etc.
 </li>
 <li>
 Contribute Actively to local / sub regional S&amp;OP meetings and ensure close alignment with local stakeholders (business, CPL functions, supply chain, distribution, RA, Quality, etc.) to deliver business results
 </li>
 <li>
 Act as first point of contact to manage escalations and exceptions from service delivery network for all customer solutions matters including but not limited to blocked orders, allocations, customer requests, governmental requirements etc.
 </li>
 <li>
 Responsible for successful execution of country portfolio of O2B Shared Service Centre Operators.
 </li>
 <li>
 Manage and resolve customer complaints in collaboration with concerned department/s (Pharmacovigilance, Quality, RA..etc) .
 </li>
 <li>
 Maximize customer service experience by better understanding Customer needs and offering Value Added Solutions to develop and execute joint operations plans
 </li>
 <li>
 Steer high level of attention to new launches and strategic products to match the organizational strategy whilst materializing the business plans.
 </li>
 </ul>
 
 
 
 
 
 
 Your Experience
 
 
 <ul>
 <li>
 Bachelor s degree
 </li>
 <li>
 3 years of customer operational experience in customer solutions ,order to cash , Export business , distribution and supply chain
 </li>
 <li>
 Deep understanding of end to end order to cash operations with particular focus on commercial and customer services
 </li>
 <li>
 Ability to use judgment to provide solutions to complex business problems and think beyond local context
 </li>
 <li>
 Strong stakeholder management capabilities and comfortable working with all levels of management
 </li>
 <li>
 Mature business ethics and deep understanding of applicable regulatory requirements
 </li>
 <li>
 Assertive, competent, confident, and resilient , Excellent analytical and communication skills
 </li>
 <li>
 French is a desired add on
 </li>
 </ul>
 
 
 Empowered to Achieve
 
 
 
 At Bayer, we&rsquo;re all about advancing life for those who work alongside us. We pride ourselves in leading the region with our progressive Flexible Working Arrangements policy to help you achieve that fundamental work life balance, giving you the freedom to work when you want, where you want, in addition to our exceptional parental leaves. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you&rsquo;ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality. Whether you are a free bird, a loving mother, a devoted father, a caring family member, a passionate social butterfly, a lifetime learner or whoever you choose to be, we care about who you are, and we welcome you to bring your true self be part of something bigger, to Be You at Bayer
 
 
 We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents.
 
 
 If you are a person with disability and wish to apply, please send your CV directly to BME.InclusiveOpportunities@bayer.com, with the job vacancy title mentioned in the subject line.
 
 
 You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion.
 
 
 
 
 Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.
 
 
 
</div>

Customer Solution Manger

e& CX Solutions Egypt

<div>
 
 
 
 Role Objective
 
 
 
 
 The Consultation &amp; Pre-Sales Supervisor will play a key role in supporting new business growth by reviewing RFPs (Requests for Proposals), developing tailored solutions, and carrying out consultation activities with prospective clients. The role ensures that e&amp; CX Solutions positions itself competitively in the BPO market by aligning client requirements with innovative service offerings, operational capabilities, and CX excellence frameworks.
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Review, analyze, and respond to new business RFPs, ensuring alignment with client requirements and internal capabilities.
 </li>
 <li>
 Support in preparing pre-sales proposals, presentations, and solution documents tailored to client needs.
 </li>
 <li>
 Conduct consultation sessions with clients to understand challenges, objectives, and expectations.
 </li>
 <li>
 Collaborate with operations, WFM, quality, and technology teams to design cost-effective and scalable solutions.
 </li>
 <li>
 Provide insights on market trends and competitive positioning to strengthen solution design.
 </li>
 <li>
 Support commercial teams in client negotiations by presenting operational and CX expertise.
 </li>
 <li>
 Ensure proposals highlight value-added elements such as digital, AI, and CX-driven transformation.
 </li>
 <li>
 Maintain a knowledge base of best practices, benchmarks, and case studies to support pre-sales activities.
 </li>
 </ul>
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Communications, or related field.
 </li>
 <li>
 3-5 years of experience in pre-sales, solution design, or business consulting within the BPO/contact center industry.
 </li>
 <li>
 Strong understanding of RFP processes, client engagement, and commercial frameworks.
 </li>
 <li>
 Knowledge of BPO operating models, CX performance metrics, and digital/AI-enabled solutions.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.
 </li>
 <li>
 Strong analytical ability to design solutions that balance cost, efficiency, and customer impact.
 </li>
 </ul>
 
 
 
 
 
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Customer-centric mindset with solution-oriented approach.
 </li>
 <li>
 Strong business acumen and commercial awareness.
 </li>
 <li>
 Analytical and detail-oriented in reviewing requirements and designing solutions.
 </li>
 <li>
 Ability to collaborate cross-functionally and influence stakeholders.
 </li>
 <li>
 Confident presenter and communicator with executive presence.
 </li>
 </ul>
 
 
</div>

Customer Experience Consultation & Pre-Sales Supervisor

Coca-Cola HBC

<div>
 
 As a
 
 Solution Architect, Connected Customer and consumer - Autonomous Retail
 
 , you will be responsible for long term stability, performance and continuous evolution of the Autonomous retail and AFH D2C solutions. Candidate shall design E2E solutions across the different architecture layers, functional, technical while ensuring data integrity &amp; compliance with CCH enterprise architecture principles
 
 
 
 YOUR KEY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Collaborate with the product team &amp; business partners in capturing requirements and translate them into high-level solution design, highlighting the pre-requisites, risks, impact on performance
 </li>
 <li>
 Support the creation of a product roadmap based on the continuous evolution of the business &amp; technology trends
 </li>
 <li>
 Support the product team by contributing to writing functional &amp; non-functional requirements to allow application development &amp; configuration meets best-in call design patterns &amp; unlock proper solution delivery
 </li>
 <li>
 Create &amp; maintain Solution Design for Autonomous retail, including Full Service vending, 3rd party Vending, Micro markets, and Autonomous store.
 </li>
 <li>
 Create &amp; maintain Solution Design for Away from Home D2C and mobile applications integration.
 </li>
 <li>
 Troubleshoot and resolve technical issues as needed.
 </li>
 <li>
 Responsible to document the solution architecture design and capture functional/technical artefacts that describe the E2E solution design using TOGAF principles, using Azure DevOps Wiki.
 </li>
 <li>
 Coordinate &amp; collaborate with CCH architect community, security &amp; enterprise architect to ensure validation of the design principles and contribute to continue building the CCH cohesive landscape.
 </li>
 <li>
 Ensure proper integration design of the product with cloud solutions where relevant and collaborate with integration teams to provide recommendations and support for design &amp; delivery
 </li>
 <li>
 Coordinate with technical architects &amp; Ops teams to ensure proper solutions layers are identified, monitoring is enabled and part of a sustainable &amp; maintainable support model.
 </li>
 <li>
 Work very closely with Platform Architect and Tech Lead on Performance Improvements opportunities and new functionalities architecture
 </li>
 <li>
 Participate in product assessment (RFI/RFP) and provide technical analysis &amp; recommendations based on internal capabilities / technology trends available in the market.
 </li>
 <li>
 Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle
 </li>
 <li>
 Stay up-to-date with emerging trends and technologies in the industry.
 </li>
 <li>
 Work with Tech Lead and development team to align on code changes that improve the state of the solution architecture to meet Coca-Cola Hellenic business requirements.
 </li>
 </ul>
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
 <ul>
 <li>
 University Degree in computer science or equivalent.
 </li>
 <li>
 Min 5 years of experience in working as a Senior Developer or Solution Architect or Business Analyst in the Autonomous retail, Customer Service or Field Services areas in the FMCG industry.
 </li>
 <li>
 Proven experience in architecture principles using SOA patterns &amp; TOGAF framework or similar.
 </li>
 <li>
 Proficiency in SAP modules:
 
 SAP MM, SD
 
 or other
 </li>
 <li>
 Knowledge of integration with 3rd Party tools: Integration using EDI
 
 , IDOCs, CPI iFlows
 
 or other interfaces
 </li>
 <li>
 Expertise in
 
 designing Web-Services (REST, SOAP, WebAPI)
 
 </li>
 <li>
 Proficiency in the core
 
 URI capabilities of OData
 
 , including designing and deploying
 
 OData services
 
 </li>
 <li>
 Knowledge in computer networks, programming principles, computer architectures, software development methodologies (Agile and SCRUM), cloud development and ops.
 </li>
 <li>
 Understand hosting models using hybrid architecture models - on-premise &amp; cloud solutions (Azure&amp; AWS) using IaaS, Paas, SaaS and their impact on the product lifecycle
 </li>
 <li>
 Experience with Azure DevOps CD/CI Pipelines (ALM).
 </li>
 <li>
 Strong understanding and experience in Agile Delivery Methodology. Hands on experience with Scaled Agile framework will be considered as an advantage.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Strong communication and influencing skills.
 </li>
 <li>
 English proficiency
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 
 
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 
 
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 
 
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.
 
 
 
 
 
 
 AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
 
 
 
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 
</div>

Solution Architect – SAP MM, SAP SD

Talent 360 ME

<div>
 
 Job Title:
 
 
 Social Media/Customer Service -
 
 
 [Maadi]
 
 
 
 
 Job Summary:
 
 
 
 Gebnalak.com is looking for a passionate and dedicated Arabic Customer Service Specialist to join our team. The ideal candidate is detail-oriented, solution-driven, and thrives on delivering excellent service. If you enjoy communicating with people, solving problems, and making an impact, we&rsquo;d love to hear from you!
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Professionally handle customer inquiries and complaints via phone and social media.
 </li>
 <li>
 Respond to comments, messages, and reviews on social media platforms.
 </li>
 <li>
 Process and resolve customer complaints related to product sales in a timely and efficient manner.
 </li>
 <li>
 Follow up on complex customer cases when needed to ensure complete resolution.
 </li>
 <li>
 Accurately record and update customer interactions, feedback, and actions taken in the CRM system.
 </li>
 <li>
 Track and follow up on customer orders, ensuring timely and accurate delivery.
 </li>
 <li>
 Ensure a smooth and satisfying customer journey from start to finish.
 </li>
 <li>
 Maintain punctuality and respect work schedules and deadlines.
 </li>
 <li>
 Demonstrate tact, patience, and professionalism when handling sensitive or challenging situations.
 
 
 
 </li>
 </ul>
 
 Required Values and Skills:
 
 
 
 <ul>
 <li>
 Strong sense of leadership and responsibility
 </li>
 <li>
 Willingness to learn and grow
 </li>
 <li>
 High level of dedication and commitment to work
 </li>
 <li>
 Exceptional attention to detail
 </li>
 <li>
 Passion for challenges and achieving results
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Ability to remain calm and professional under pressure
 
 
 
 </li>
 </ul>
 
 Location:
 
 Maadi, Cairo
 
 
 
 Working Hours:
 
 9:00 AM to 5:00 PM
</div>

Social Media / Arabic Customer Service

Deloitte

<div>
 
 OMP Implementation Consultant, Cairo, Egypt
 
 
 
 
 Connect to your career at Deloitte.
 
 
 
 Deloitte, established globally in 1845, is the world&rsquo;s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.
 
 
 Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients&rsquo; most complex business problems, across Portfolios that include &lsquo;Strategy &amp; Transactions&rsquo;, &lsquo;Customer&rsquo;, &lsquo;Engineering, AI &amp; Data, &lsquo;Enterprise, Technology &amp; Performance&rsquo; and &lsquo;Cyber&rsquo;. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.
 
 
 We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
 
 
 
 Connect to your opportunity.
 
 
 
 
 As An OMP Implementation Consultant, You
 
 
 
 Are eager and committed to develop Supply Chain Functional and Conceptual knowledge.
 
 
 Have a passion for innovative Supply Chain technology solutions driving a tangible impact for our clients in this digitally-enabled era
 
 
 Are determined to develop a deep understanding of OMP&rsquo;s solutions, and you want to keep focus on OMP implementation projects (typically medium to long term projects, ranging from 6 months up to 3 years)
 
 
 Will Implement OMP Solutions From A To Z For Our Clients, Thereby Performing Hands-on Implementation Activities As Part Of a Bigger Implementation Team. Typical Activities Include
 
 
 <ul>
 <li>
 Translating business needs into functional requirements and onwards into a working solution.
 </li>
 <li>
 Determining innovative ways to tackle the client&rsquo;s business problem with OMP&rsquo;s functionalities, in close collaboration with the Lead Solution Consultant, Solution Architect, and OMP Functional Experts.
 </li>
 <li>
 Solution parameterization and configuration.
 </li>
 <li>
 Writing macros (basic programming logic).
 </li>
 <li>
 Functional solution and integration testing.
 </li>
 <li>
 Data preparation and manipulation.
 </li>
 <li>
 Writing and facilitating end user solution training.
 
 
 </li>
 </ul>
 
 Learning Opportunities For You
 
 
 
 <ul>
 <li>
 Being part of a well-developed Supply Chain Planning team, well connected in the EMEA and Global supply chain network.
 </li>
 <li>
 Being exposed to end-to-end supply chain planning transformation programs, from Design to Implementation.
 </li>
 <li>
 Working for multinational organizations in diverse industries such as Consumer Business, Life Sciences, Chemicals, Industrial Manufacturing, Automotive, etc.
 </li>
 <li>
 Deepening your expertise in Supply Chain Management, and specifically in Planning and S&amp;OP. You will learn how state-of-the-art technology platforms enable complex decision-making and facilitate management decisions.
 </li>
 <li>
 Gaining expertise and becoming proficient in a leading Advanced Supply Chain Planning Solution package, a key differentiating skill in today&rsquo;s Talent market.
 </li>
 <li>
 Being offered plenty of career opportunities, in line with your ambitions. Growing into a Business Architect or Solution Architect, focusing on Project Management and/or Team and People Management are only a few of the options to grow in our organization.
 
 
 </li>
 </ul>
 
 Connect To Your Skills And Professional Experience.
 
 
 
 We are looking for candidates with following qualifications:
 
 
 <ul>
 <li>
 Very strong analytical skills.
 </li>
 <li>
 Preferably, you have a master's degree with a specialization in Supply Chain Management, Operations Research, Optimization Techniques, Production Management, Logistics, or equivalent.
 </li>
 <li>
 Minimum 3 years of Experience.
 </li>
 <li>
 Theoretical or operational experience in Supply Chain Planning is a key asset (disciplines including Sales and Operations Planning / Integrated Business Planning, Demand Planning &amp; Forecasting, Inventory Management &amp; Optimization, Network Design, Network Supply Planning, Distribution Planning, Production Planning &amp; Detailed Scheduling).
 </li>
 <li>
 Technology/Digital acumen and/or keen interest.
 </li>
 <li>
 Any prior APS (Advanced Planning System) exposure is an asset, either as an end-user, an implementation consultant, or product specialist.
 </li>
 <li>
 You are a team player, and you have an intellectual curiosity and drive to continuously learn.
 </li>
 <li>
 You are open to work in an international environment.
 </li>
 <li>
 You have strong communication skills, and you are fluent in English. Good knowledge of an additional language is an advantage.
 </li>
 <li>
 An APICS or other Supply Chain / Operations certificate is a plus.
 </li>
 <li>
 Open to hire professionals with experience in or motivation to develop expertise in other APS technologies (e.g. Anaplan, o9, JDA/BlueYonder, Kinaxis), as long as there is willingness and motivation to focus on OMP as well &ndash; in context of cross-APS resource pools.
 </li>
 <li>
 Profiles currently on OM Partners Payroll (any entity across the world) is off-limits!
 
 
 </li>
 </ul>
 
 Connect to your service line - Consulting.
 
 
 
 Distinctive thinking, deep expertise, and collaborative working. That&rsquo;s what connects us. That&rsquo;s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we&rsquo;ll make an impact that matters.
 
 
 
 Connect to your Industry.
 
 
 
 &ldquo;What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte&rsquo;s clients include many of the world&rsquo;s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.&rdquo; Dan, Consulting
 
 
 
 Personal independence
 
 .
 
 
 Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
 
 
 
 Connect to your agile working options.
 
 
 
 Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You&rsquo;ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
 
 
 
 
 
 Our commitment to you
 
 
 
 Making an impact is more than just what we do: it&rsquo;s why we&rsquo;re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
 
 
 We want you. The true you. Your own strengths, perspective, and personality. So, we&rsquo;re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we&rsquo;ll take your wellbeing seriously, too. Because it&rsquo;s only when you&rsquo;re comfortable and at your best that you can make the kind of impact you, and we, live for.
 
 
 Your expertise is our capability, so we&rsquo;ll make sure it never stops growing. Whether it&rsquo;s from the complex work you do, or the people you collaborate with, you&rsquo;ll learn every day. Through world-class development, you&rsquo;ll gain invaluable technical and personal skills. Whatever your level, you&rsquo;ll learn how to lead.
 
 
 
 Connect to your next step.
 
 
 
 A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you&rsquo;ll experience a purpose you can believe in and an impact you can see. You&rsquo;ll be free to bring your true self to work every day. And you&rsquo;ll never stop growing, whatever your level.
 
 
</div>

Deloitte Innovation Hub I OMP Implementation Consultant, Cairo, Egypt

TotalEnergies

<div>
 
 
 Contexte et environnement
 
 
 
 
 Tremendous growth opportunity for TEME in the area (Alexandria &amp; West Delta). A number of well-established competitor brands with strong market position
 
 
 
 
 Activit&eacute;s
 
 
 
 
 <ul>
 <li>
 Deliver lubricants budget covering: Volume, GMVC, DSO and Yalla Cash objectives.
 </li>
 <li>
 Foster close working relationship with Distributors using DMS methodology
 </li>
 <li>
 Actively engage POS to build demand for company products &ndash; improve product visibility in store &amp; boost sales out.
 </li>
 <li>
 Develop company brands in the area through POS &ndash; improved visibility and access.
 </li>
 <li>
 Reporting using CRM tools (visit reports/activities/prospects etc)
 </li>
 <li>
 Provide feedback on key market &amp; competitor activities.
 </li>
 <li>
 Actively promote company loyalty program usage (Yalla Cash) and track usage index &ndash; set regional promotions.
 </li>
 <li>
 Contribute towards marketing plan and roll out in the area.
 </li>
 <li>
 Activate POS convention / seminars in the area
 </li>
 <li>
 Adhere to company&rsquo;s code of conduct &amp; values. Respect Anti-corruption, Antitrust and conduct business with integrity whilst adhering to the Safety rules.
 
 
 
 </li>
 </ul>
 
 
 Profil du candidat
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in commerce or related field
 </li>
 <li>
 Minimum 3-5 years of sales experience (lubricants sales experience is preferable)
 </li>
 <li>
 Effective sales, communication and analytical skills
 </li>
 <li>
 Customer centric mindset and solution driven
 </li>
 <li>
 Strong key account management skills &amp; ability to work remotely.
 </li>
 <li>
 Responsiveness in treating the internal and external demands.
 </li>
 <li>
 Energetic and success driven whilst having the ability to perform under pressure
 
 
 
 </li>
 </ul>
 
 
 Informations suppl&eacute;mentaires
 
 
 
 
 
 TotalEnergies valorise la diversit&eacute;, promeut le d&eacute;veloppement individuel et offre des opportunit&eacute;s d'emploi &eacute;gales &agrave; tous les candidats.
 
</div>

Lubricant Territory Manager (Alexandria & West Delta)

DHL Express

<div>
 Role Purpose:
 
 
 Drive area sales growth and achieve revenue targets by leading and motivating a sales team to expand business within relationship and ad hoc market segments, with a strong focus on growing DHL Express core products.
 
 
 
 Key Responsibilities:
 
 
 
 
 Sales Strategy &amp; Growth
 
 
 
 
 <ul>
 <li>
 Establish area sales targets and ensure the attainment of agreed annual revenue and profitability targets.
 </li>
 <li>
 Implement product strategies and monitor revenue performance against plans.
 </li>
 <li>
 Identify blockages to strategy implementation and resolve local issues effectively.
 </li>
 <li>
 Maintain awareness of competitor activity and recommend tactics to counter emerging threats on a local level.
 </li>
 <li>
 Spend 75% of time in front of customers to drive engagement and business retention.
 
 
 
 </li>
 </ul>
 
 Team Management &amp; Coaching:
 
 
 
 
 <ul>
 <li>
 Drive a high-performance sales culture focused on accountability and results.
 </li>
 <li>
 Set clear objectives, monitor performance, and conduct regular reviews.
 </li>
 <li>
 Provide hands-on support and guidance to Account Managers to achieve revenue targets.
 </li>
 <li>
 Adopt a coaching role to facilitate personal and team development.
 
 
 
 </li>
 </ul>
 
 Performance &amp; Operations
 
 
 
 
 <ul>
 <li>
 Liaise with operational staff to review and resolve customer needs and associated issues.
 </li>
 <li>
 Ensure the sales reporting system is complied with and consolidated to show performance against plan.
 </li>
 <li>
 Work within determined pricing policies to maintain a clear focus on core business priorities.
 
 
 
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 </ul>
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, preferably in Logistics or International Business.
 </li>
 <li>
 At least 5 years of experience in a sales role, with experience in solution-based selling.
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 Experience managing a sales team is a plus.
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 Knowledge of supply chain analysis and logistical solutions.
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 <li>
 Strong people management and coaching skills.
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 Ability to strategically achieve revenue targets.
 </li>
 <li>
 Adaptability to work with multi-cultural teams and customers.
 </li>
 </ul>
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Area Sales Manager

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