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customer service - german & english bilingual

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customer service - ukrainian

russian translator

technical sales manager

customer success manager geoscience petroleum engineering fluent russian

S&P Global

About the Role: 
Grade Level (for internal use): 10
 T he Team: You will be part of the EMEA Customer Excellence team a t S&P Global Energy. Part of the wider Customer Experience team at CI, the team focuses on value, trust and delight : ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals.
 
Responsibilities and Impact: 
Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
 
Successfully and promptly onboard customers and c onduct remote and in-person training sessions to educate customers on our products and services as well as personalising the sessions based on customer needs and workflows.
 
Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction .
 
Monitor customer usage data to identify opportunities for further engagement and value creation.
 
Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience.
 
Cross functional collaboration : Innovate and partner across different functions to create seamless elevated customer experience.
 
Proactive Support : Anticipate customer challenges and address them before they escalate.
 
Continual Learning : Stay updated on select industry/market/regional trends and product developments to enrich customer engagements.
 
Promptly and accurately capturing customer engagement activities in Salesforce.
 
What W e’re L ooking F or : 
Required Qualifications: 
Candidates must be Turkish citizens or individual who are exempt from work permit requirements in Turkey . C andidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance.
 
Fluency in both Russian and English is essential . The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders.
 
Degree in Geoscience , Petroleum engineering , Petroleum Economics or related discipline and 3 years relevant experience and/or at least 5 years industry experience.
 
Empathy with user issues related to exploration, strategy & geoscience workflows, and an ability to articulate user problem to S&P colleagues in order to find solutions/responses.
 
First class presentation and software demo skills.
 
Proficiency in Gainsight, Salesforce or similar i s an advantage.
 
Industry knowledge ( energy, commodities, finance ) is an advantage.
 
Proven ability to manage multiple accounts and projects simultaneously.
 
Ability to work as an integral part of a diverse and geographically dispersed team.
 
Ability to travel to meet clients .
 
About S&P Global Energy
 At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
 
S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
 
Job ID: 323374
 Posted On: 2025-12-11
 Location: Istanbul, Turkey

Customer Success Manager, Geoscience / Petroleum Engineering (Fluent Russian)

PRO-Global Search GmbH

<div>
 We are looking for a skilled
 
 Sales Engineer
 
 with at least five years of experience in SaaS and construction tech. You will join a
 
 Russian-speaking
 
 company with its
 
 head office in Riyadh
 
 . The role blends technical depth with hands-on work in the construction sector.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver clear technical presentations, product demos, and tailored proposals for SaaS and construction solutions.
 </li>
 <li>
 Study customer needs in the construction field and turn them into smart platform setups and smooth workflows.
 </li>
 <li>
 Work side by side with product, engineering, and project teams so client requirements match product capabilities.
 </li>
 <li>
 Create technical documents, solution designs, and proposals that support closing deals.
 </li>
 <li>
 Build long-term relationships with contractors, developers, consultants, and other partners in the construction space.
 </li>
 <li>
 Support clients after the sale to ensure easy onboarding and steady satisfaction.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 At least 5 years as a Sales Engineer in SaaS or construction tech.
 </li>
 <li>
 Solid knowledge of construction workflows, digital tools, and cloud platforms.
 </li>
 <li>
 Strong communication, presentation, and problem-solving skills.
 </li>
 <li>
 Fluent in English and Russian.
 </li>
 <li>
 Comfortable working in a fast-moving, customer-driven environment.
 </li>
 <li>
 Ready to relocate to a CIS country.
 
 </li>
 </ul>
</div>

Sales Engineer, SaaS and Construction Solutions

HUMAN KAPİTAL İNSAN KAYNAKLARI

<div><div>S&uuml;rekli / Tam Zamanl&#305;</div>
<div></div><div>Referans Numaras&#305; : 1981-2037-2025
</div><div>&#304;&#351;e Al&#305;nacak Ki&#351;i Say&#305;s&#305; : 1</div>
<div></div><div>T&uuml;rkiye - &#304;stanbul (Asya), &#304;stanbul (Avrupa)
</div>
<div></div><div>Pozisyon Seviyesi : :&#350;ef / Y&ouml;netici Aday&#305;
</div><div></div><div>&#304;&#351; Alan&#305; : : &#304;&#351; Geli&#351;tirme, Pazarlama
</div><div><div><h4 class="jobSectionHeader">Genel Nitelikler ve &#304;&#351; Tan&#305;m&#305; :</h4>
</div><div>INTERNATIONAL MARKETS BUSINESS DEVELOPMENT &amp; STRATEGY MANAGER
Location: Istanbul &ndash; Ata&#351;ehir
As HUMAN KAP&#304;TAL, we are seeking an International Markets Business Development &amp; Strategy Manager for our client, a well-established and rapidly growing pharmaceutical company.<div>
</div>Qualifications<ul>
<li>Minimum 5 years of experience in a similar position within the pharmaceutical industry</li>
<li>Bachelor&rsquo;s or Master&rsquo;s degree in Pharmacy, Chemistry, Biology, Molecular Biology, Chemical Engineering, or related fields</li>
<li>Fluent English; proficiency in Russian or Arabic is an asset</li>
<li>Strong command of MS Office programs</li>
<li>Solution-oriented approach with the ability to reflect this mindset in business processes</li>
<li>Strong written and verbal communication skills with the ability to collaborate effectively across teams</li>
<li>Strong analytical thinking and problem-solving abilities, applied confidently in decision-making processes</li>
For apply: https://humancapital.com.tr/ilan/139/international-markets-business-development<li>-strategy-manager</li>
</ul><div>
</div>Job Description &amp; Responsibilities<div>
1. Conduct market analyses, develop new market entry strategies, and prepare related reports</div><div>
2. Identify new customers and manage international customer acquisition processes</div><div>
3. Analyze the product portfolio, conduct portfolio optimization, and manage new product introduction processes</div><div>
4. Prepare proposals and pricing models aligned with business models</div><div>
5. Develop detailed Business Cases and present them to senior management</div><div>
6. Coordinate and enhance all business processes with internal and external stakeholders under the International Markets structure</div><div>
7. Monitor, interpret, and report market insights that will contribute to the company&rsquo;s global expansion and growth strategies</div><div>
</div>HUMAN KAP&#304;TAL &#304;nsan Kaynaklar&#305; ve Dan&#305;&#351;manl&#305;k Hizmetleri Sanayi Ticaret Limited &#350;irketi operates as a private employment agency with the official authorization certificate dated 20.06.2025 and numbered 228, issued by the Turkish Employment Agency (&#304;&#350;KUR). In accordance with the Turkish Law No. 4904, no benefit or fee can be demanded from job seekers under any circumstances. It is strictly prohibited to charge job seekers.
</div></div><div><div><h4 class="jobSectionHeader">Aday Kriterleri</h4>
</div><div><ul><li>&#304;lan Tarihi : 08.12.2025</li>
<li>E&#287;itim Seviyesi: Lisans Mezun, Y&uuml;ksek Lisans Mezun</li>
<li>Ya&#351;ad&#305;&#287;&#305; &#350;ehir: &#304;stanbul (Avrupa), &#304;stanbul (Asya),
</li><li>Tecr&uuml;be Y&#305;l&#305;: 5-0 Y&#305;l</li>
<li>Askerlik Durumu: Yap&#305;ld&#305;, Muaf
</li><li>Firman&#305;n Tercih Etti&#287;i Sekt&ouml;rler : &#304;LA&Ccedil; SANAY&#304;, &#304;la&ccedil; &Uuml;retim ve Sat&#305;&#351;&#305;</li></ul></div></div></div>

INTERNATIONAL MARKETS BUSINESS DEVELOPMENT & STRAT

BSH Ev Aletleri Türkiye

<div>
 
 If you think it&rsquo;s time for something different, you&rsquo;re in the right place. In this role, you&rsquo;ll join a dynamic, international environment where you can directly shape our brand, influence business decisions, and contribute to the company&rsquo;s success in local markets.
 
 
 
 
 
 You will be a key member of the Brands &amp; Sell-Through team, you will drive meaningful initiatives that bring our brands &amp; products to life in the market. You will be accountable for the BU&rsquo;s turnover growth, market share, and profitability targets within your Sales Area. You will also define and manage the local product portfolio, implementing the right go-to-market measures based on the strategic framework provided by the BU&rsquo;s Brand Managers. You will bring the local market perspective into the BU&rsquo;s strategic direction, ensuring consumer needs and competitive realities are reflected in our decisions.
 
 
 
 
 
 
 Your Responsibilities:
 
 
 
 / Operational, KPI-based steering of the local/area BU's P&amp;L (all respective brands), incl. continuous business performance analysis
 
 
 / Definition &amp; implementation of the BU's strategy and holistic GTM measures (e.g. Assortment - pricing) based on order book, in local markets
 
 
 / Ensure distribution - implementation of BU brand content for (re)launch purposes and share product (content) requests and knowledge w/ regional BU
 
 
 / Monthly analysis of business situation, comparison vs PL, identify areas for improvement, implement action plan in alignment with local country org.
 
 
 / Market and competitor analysis to identify market potential. Definition and implementation of the resulting market and product measures.
 
 
 
 
 
 
 Your Profile:
 
 
 
 / University degree preferably in Engineering or Business Administration, Fluent English is essential, Russian knowledge would be a valuable addition.
 
 
 / Minimum 3 years similar experience, Excellent MS Office (Excel,Powerpoint) knowledge, marketing experience is plus
 
 
 / Consumer- and result-oriented, with strong analytical skills and an efficiency-driven mindset.
 
 
 / Adaptive to multinational culture, questions the statusQuo, ready for challenge
 
 
 / Believes in team working
 
 
 
 
 
 
 Your Benefits
 
 
 
 / Flexible working hours schemes and diverse career opportunities
 
 
 / Individual development programs and international perspectives
 
 
 / Modern healthcare services
 
</div>

Regional Category Management Executive

Ronesans Endustri Tesisleri

<div>
 
 &ldquo;R&ouml;nesans Holding is among the signatories of the UN Global Compact, which calls on companies to align their strategies and operations with the principles of universal human rights, labor, environment, anti-corruption, and adopts principles based on universally accepted statements within the framework of the United Nations Global Compact.
 
 
 
 
 
 R&ouml;nesans Holding is an employer that aims to ensure equality in human resources practices by observing transparent and ethical values without compromising its main principles of honesty, competitiveness and innovation. All applications are evaluated according to equal opportunity regardless of gender, language, religion, race and ethnicity. Discrimination cannot be tolerated.&rdquo;
 
 
 
 
 
 We are seeking an experienced
 
 Contract Chief
 
 to join our team
 
 our industrial plant in Turkmenistan.
 
 
 
 
 
 <ul>
 <li>
 Graduated from Mechanical Engineering, Industrial Engineering or related departments of universities, preferably with a Master's degree,
 </li>
 <li>
 With at least 5-7 years of experience in EPC (Engineering-Procurement-Construction), FIDIC and international contracts, and contract management experience in large-scale industrial projects (refinery, power plant, petrochemical, etc.),
 </li>
 <li>
 Competent in contractor and subcontractor agreements, scope of work, completion certificate, change orders, extension of time (EOT), compensations and penalty clauses,
 </li>
 <li>
 With strong communication skills and technical knowledge to conduct contract analysis, risk identification, revision and negotiation processes,
 </li>
 <li>
 Proficient in MS Office applications as well as contract/document control systems such as Primavera Contract Manager, SAP, ERP, Aconex, SharePoint, etc.,
 </li>
 <li>
 Fluent in English and Russian (both written and spoken), with strong command of technical documentation and contract correspondence,
 </li>
 <li>
 With communication, negotiation and leadership skills,
 </li>
 <li>
 With a strong analytical thinking and problem-solving skills,
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Responsible for the preparation, review, interpretation and negotiation of contracts to be made with the Owner, Contractor and Subcontractors within the scope of the project.
 </li>
 <li>
 Conducts risk analysis for potential disputes within the scope of the contract, prepares and follows related warnings, notifications and correspondence in a timely manner and in accordance with the procedure.
 </li>
 <li>
 Provides technical and legal support in processes related to contract variation orders, extension of time (EOT), revisions, and completion certificate.
 </li>
 <li>
 Ensures that subcontractor agreements are prepared in accordance with the scope of work, project schedule and technical specifications; monitors the fulfillment of contractual obligations.
 </li>
 <li>
 Monitors the project-specific contract matrix, payment schedule, guarantee tracking, penalty clauses, and revision requirements based on project progress; shares necessary notifications with relevant departments.
 </li>
 <li>
 Responsible for contract management, revisions, and handover processes in coordination with the Owner and field teams until project closure, as well as managing our Contract with the Consortium.
 </li>
 </ul>
 
 
</div>

Contract Chief

ALFA Medical Investment Fund

International Patient Sales Advisor &ndash; Dental Tourism Location: &#350;i&#351;li, IstanbulDentSpa Clinic is one of Turkey&rsquo;s top dental tourism providers, welcoming international patients with a multicultural team of 200+ professionals. We are expanding our sales department and looking for a motivated advisor to guide global patients through their treatment journey.Responsibilities<ul><li>Present dental treatments to international patients using a clear, consultative approach.</li><li>Manage patient records and follow-ups through our CRM.</li><li>Convert warm leads into confirmed treatment plans.</li><li>Communicate with patients via phone, email, and messaging platforms.</li><li>Coordinate with dentists and clinic teams to ensure smooth scheduling and care.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree preferred (Business, Marketing, International Relations, etc.).</li><li>Experience in international sales; healthcare or dental tourism is a plus.</li><li>Strong communication skills and customer-oriented mindset.</li><li>Proven track record in lead conversion.</li><li>Fluent English; additional languages (Russian, Spanish, Italian, French, German) are a bonus.</li></ul>Benefits<ul><li>Competitive base salary + commission.</li><li>Pre-qualified leads (no cold calling).</li><li>Paid annual leave, Multinet meal card.</li><li>Employee &amp; family dental discounts.</li><li>Continuous training and language/career development support.</li><li>Dynamic, international work environment.</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ba&#351;vuru Sorular&#305;:<ul><li>What is your salary expectation?</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li></ul>

International Sales Specialist

DEVA Holding A.Ş.

<div>
 
 DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 
 
 
 
 
 DEVA is seeking for a
 
 International Markets Area Manager;
 
 
 
 
 
 <ul>
 <li>
 Graduates of Universities&rsquo; Business Administration, Economics, Engineering and similar departments
 </li>
 <li>
 Min. 1 year of export sales or account management experience, preferably, in pharmaceutical, FMCG or cosmetics sector
 </li>
 <li>
 Excellent command of written and spoken English plus any of the below languages is a must; Russian, German, French, Spanish, Arabic.
 </li>
 <li>
 Excellent interpersonal skills, positive attitude and sales oriented
 </li>
 <li>
 Advanced planning and organization skills
 </li>
 <li>
 No restriction for worldwide travel
 </li>
 <li>
 Military service must be completed for male candidate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIBTION
 
 
 
 
 
 <ul>
 <li>
 Setting annual sales targets and identifying production demands of countries and customers he/she is responsible for
 </li>
 <li>
 Ensuring realiation of sales targets in related markets
 </li>
 <li>
 Preparing periodical sales realization reports
 </li>
 <li>
 Meeting customer demands
 </li>
 <li>
 Mediating between customer and company departments and following up regulatory, quality, production and logistic processes
 </li>
 <li>
 Organizing visits to markets and customers he/she is responsible for providing market research
 </li>
 </ul>
 
 
 
 
 
 Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
 
 
</div>

International Markets Area Manager

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