customer success manager

Emerson

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 Job Description
 
 
 
 
 Project Manager
 
 
 
 Results-driven Project Manager with proven expertise in planning, executing, and closing projects on time and within budget. Skilled in coordinating cross-functional teams, managing stakeholder expectations, and ensuring alignment with organizational goals. Adept at applying industry standards and best practices to deliver high-quality outcomes while mitigating risks and optimizing resources. Committed to driving customer satisfaction and continuous improvement throughout the project lifecycle.
 
 
 
 In This Role, Your Responsibilities Will Be:
 
 
 
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 Oversee the management of company projects from contract award through to transfer of ownership, including the planning of project milestones by allocating necessary resources, establishing budgets through detailed costing models, monitoring progress, and ensuring that all project objectives are achieved.
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 Forecast and achieve projected revenue targets, oversee project cash flows, and resolve any payment-related disputes in a timely manner.
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 Lead and coordinate the activities of various project stakeholders, including teams from engineering, production, procurement, quality assurance, logistics, and other relevant departments.
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 Monitor key performance indicators (KPIs) to ensure compliance with client contractual requirements, adhering strictly to contract stipulations and internal company policies.
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 Develop, manage, and control project budgets to optimize costs while identifying potential opportunities to enhance revenue and overall project profitability.
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 Provide regular and comprehensive progress reports to senior management and relevant stakeholders, ensuring clear and effective communication between all project teams and clients.
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 Identify, evaluate, and mitigate potential project risks by implementing proactive risk management strategies and making informed decisions to minimize adverse impacts.
 
 
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 Who you are?
 
 
 
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 You demonstrate the ability to ask insightful and pertinent questions to conduct accurate situational analyses.
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 You effectively mobilize and allocate resources&mdash;including personnel, funding, materials, and support&mdash;to ensure successful project execution.
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 You skillfully navigate both formal and informal channels to cultivate broad-based relationships and garner necessary support. Furthermore, you possess a deep understanding of individual motivators and strategically align tasks to optimize team performance and engagement.
 
 
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 For this Role, You Will Need:
 
 
 
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 Bachelor&rsquo;s degree in engineering &ndash; Preferably Instrumentation, Electronics or Mechanical
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 Technical knowledge on Instrumentation Portfolio (Flowmeters, Pressure, Temperature, Level measurement technologies etc.)
 
 
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 Preferred Qualifications That Set You Apart
 
 
 
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 Knowledge of Contractual Terms and Conditions and trade standards (Incoterms etc.)
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 PMP Certification
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 Minimum 8 years of experience in Project Management
 
 
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 Our Culture &amp; Commitment to You!
 
 
 
 At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives&mdash;because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
 
 
 We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family&rsquo;s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
 
 
 Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.
 
 
 Adhere to Health, Safety &amp; Environment policies as laid by the organization.
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Project Manager - Instrumentation Portfolio (Flowmeters, Pressure, Temperature, Level measurement technologies)

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Project Manager - Instrumentation Portfolio (Flowmeters, Pressure, Temperature, Level measurement technologies)