customer success manager Jobs in Mangaluru India

customer success manager

associate - customer lifecycle management Jobs in Mangaluru India

associate - customer lifecycle management

customer relationship management executive Jobs in Mangaluru India

customer relationship management executive

customer success account mgmt Jobs in Mangaluru India

customer success account mgmt

customer success manager, linkedin talent solutions Jobs in Mangaluru India

customer success manager, linkedin talent solutions

customer success manager linkedin talent solutions

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment and drive business success with their LinkedIn Hiring Solutions investment.
 
 
 As a CSM you will be tasked with:
 
 
 <ul>
 <li>
 Serving as a Customer Champion and Advocate
 </li>
 <li>
 Helping Customers realize value from their investment
 </li>
 <li>
 Partnering on customer retention and expansion.
 
 
 
 </li>
 </ul>
 The CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn Hiring products and solutions.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Partner with sales counterparts on prioritized customers to drive overall engagement, identifying value for customer and helping them achieve success with LinkedIn solutions.
 </li>
 <li>
 Act as a trusted consultant and strategic advisor to end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed upon operational priorities, leading to full business value
 </li>
 <li>
 Analyze current customer engagement metrics and leverage scaled learning resources to provide new and ongoing product education options, applying a problem-solving mindset to address gaps and drive impact
 </li>
 <li>
 Drive greater customer engagement across complex, global accounts by applying data insights, product, and industry expertise.
 </li>
 <li>
 Drive AI feature adoption and bring customers on the change journey in the new Agentic future
 </li>
 <li>
 Understand the tech stack of customers and collaborate proactively on driving strong integrations with LinkedIn tools, to provide strong leverage to our customers
 </li>
 <li>
 Maintain an understanding of LinkedIn&rsquo;s Hiring products and industry knowledge to effectively drive customer engagement on relevant features/functionality for their specific business needs
 </li>
 <li>
 Provide best practices to help drive user behavior and product adoption, and map Hiring solutions to existing customer workflows
 </li>
 <li>
 Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success, leveraging a problem-solving approach to remove adoption barriers
 </li>
 <li>
 Maintain an understanding of Hiring products and industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs
 </li>
 <li>
 Interpret customer insights to drive change in product and act as voice of customer to LinkedIn Product teams, influencing roadmaps and future innovation through strategic input
 </li>
 <li>
 Work with our global support team to ensure customer escalations are resolved and lean in as needed.
 </li>
 <li>
 Document all communication with customers accurately and in a timely manner via system tools
 </li>
 <li>
 Travel may be required as per customer need to build stronger engagement
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, Change Management
 
 
 
 </li>
 </ul>
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Recruiting or other applicable talent experience
 </li>
 <li>
 Fundamental interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
 </li>
 <li>
 Fundamental organization, project management, and time management skills
 </li>
 <li>
 Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value
 </li>
 <li>
 Strong verbal and written communication skills, including expertise in presenting to both small and large audiences
 </li>
 <li>
 Fundamental understanding of Sales concepts and Software as a Service
 </li>
 <li>
 Bachelor's degree or equivalent practical experience
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Consulting
 </li>
 <li>
 Customer success
 </li>
 <li>
 Business Strategy
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Customer Success Manager, LinkedIn Talent Solutions

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent &amp; Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients&rsquo; best interest in mind and act as their internal advocate to ensure they are set up for success.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Researches Customer&rsquo;s business and prepares thoughtful questions and insights in advance of customer meetings
 </li>
 <li>
 Ability to have meaningful conversations &amp; sell to CXO level.
 </li>
 <li>
 Asks layered, open-ended questions to understand and clarify Customer&rsquo;s objectives and challenges beyond surface-level detail
 </li>
 <li>
 Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer&rsquo;s organization
 </li>
 <li>
 Shifts communication style and content to fit the needs of different stakeholders
 </li>
 <li>
 Leads with Solutions, not products, when making recommendations aligned to Customer objectives
 </li>
 <li>
 Sells with Integrity
 </li>
 <li>
 Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
 </li>
 <li>
 Thinks commercially and applies business acumen when crafting &amp; negotiating commercial agreements
 </li>
 <li>
 Uses data and insights to support investment recommendations or overcome customer objections
 </li>
 <li>
 Proactively mitigates churn risk by adopting a smart, customer-centric approach
 </li>
 <li>
 Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
 </li>
 <li>
 Drives Customer growth by proactively identifying opportunities to deliver greater customer value
 </li>
 <li>
 Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
 </li>
 <li>
 Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
 </li>
 <li>
 Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success.
 </li>
 <li>
 Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment.
 </li>
 <li>
 Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 4+ years of relevant applicable sales experience
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience with HR software
 </li>
 <li>
 Experience with SaaS opportunities and Salesforce.com platform
 </li>
 <li>
 Experience selling IT solutions
 </li>
 <li>
 Knowledge of software contract terms and conditions with the ability to create fair transactions
 </li>
 <li>
 Strong negotiation and accurate forecasting skills
 </li>
 <li>
 Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
 </li>
 <li>
 Excellent communication, negotiation and forecasting skills
 </li>
 <li>
 Demonstrated ability to find and manage high-level business in an evangelistic sales environment
 </li>
 <li>
 Ability to gather and use data to inform decision making and persuade others
 </li>
 <li>
 Ability to assess business opportunities and read prospective buyers
 </li>
 <li>
 Ability to orchestrate the closure of business with an accurate understanding of prospect needs
 </li>
 <li>
 Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Forecasting
 </li>
 <li>
 Collaboration
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Talent Account Director, LinkedIn Talent Solutions

<div>
 
 Company Description
 
 
 
 LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 
 Location - Mumbai / Gurgaon / Bangalore
 
 
 
 At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what&rsquo;s best for you and when it is important for your team to be together.
 
 
 As a Sales Development Representative, you will assist in generating new business opportunities by qualifying inbound leads and/or driving various outbound campaigns and creating the pipeline for the growing business in the region. Sales Development roles exist to service our Talent Solutions and Sales Solutions businesses.
 
 
 LinkedIn's Talent Solutions (talent.linkedin.com) helps our customers attract, hire and develop the best talent through a suite of innovative product offerings and solutions. With access to over 1 billion professionals and real-time data, talent professionals can find and hire the right people to grow their organizations and make them thrive. Furthermore, our modern, online learning platform teaches in-demand skills that can benefit all employees.
 
 
 LinkedIn&rsquo;s Sales Solutions (business.linkedin.com/sales-solutions) provides a sales intelligence platform powered by AI that enables sales professionals to build and maintain relationships with their buyers at scale.
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Qualify and develop inbound and/or outbound sales leads
 </li>
 <li>
 Run campaigns to generate new sales prospects
 </li>
 <li>
 Complete accurate tracking of communication with current and potential customers in our CRM tool
 </li>
 <li>
 Work with the Account Executive team to design industry-specific outbound efforts and define the best strategy to approach new leads
 </li>
 <li>
 Schedule demonstrations between account executives and potential customers
 </li>
 <li>
 Use the best social selling techniques to identify sales leads and be able to prospect into them
 </li>
 <li>
 Manage a high volume of calls with decision makers to identify the "pain" which could be addressed by LinkedIn's business solutions
 </li>
 <li>
 Responsible for the majority of the Account Executive pipeline
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Undergraduate university degree and 1+ year in a metrics-driven sales or client facing role, OR If not undergraduate university degree, 3+ years of experience in a metric-driven or client facing role
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience working with Salesforce.com, Dynamics or other CRM platforms
 </li>
 <li>
 Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
 </li>
 <li>
 Excellent communication, interpersonal, organizational and telephone skills
 </li>
 <li>
 Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
 </li>
 <li>
 Ability to analyze business opportunities and read situations well
 </li>
 <li>
 Ability to gather and use data to inform decision making and persuade others
 </li>
 <li>
 Ability to develop compelling strategies that deliver results with a strong attention to detail
 </li>
 <li>
 Ability to work in a fast-paced, startup environment
 
 
 
 </li>
 </ul>
 
 Suggested Skills
 
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Planning
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Growth Mindset
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit http://careers.jobvite.com/linkedin/India-LinkedIn-Equal-Opportunity-for-Persons-With-Disabilities-Policy-2018.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
 All Dublin, Ireland jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you're a returner when you apply.
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit http://careers.jobvite.com/linkedin/India-LinkedIn-Equal-Opportunity-for-Persons-With-Disabilities-Policy-2018.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
 All Dublin, Ireland jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you're a returner when you apply.
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Sales Development Representative

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 LinkedIn&rsquo;s vision is to create economic opportunity for every member of the global workforce. Our global Product Design team advances this vision through quality, inclusive design. We're passionate about designing an equal, fair, and accessible platform that&rsquo;s modern, engaging, and responsible.
 
 
 This role will be based in Bangalore, India.
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 Our products help professionals all over the world stay connected, informed, and productive. The LinkedIn ecosystem is about more than just job hunting. We create and support active communities and enterprise products around sales, marketing, learning, and recruiting.
 
 
 Join us in an influential leadership role where you'll drive Marketing Solutions, Business Platform and Talent Solutions charters led from India. As the leader of this team, you&rsquo;ll work closely with the Product and Engineering leaders to craft and sustain compelling offerings that positions LinkedIn as a trusted partner to our customers for their marketing and talent needs, while ensuring the ease of doing business with LinkedIn. If you are passionate about creating meaningful experiences for a world-class design team, this is the perfect opportunity for you!
 
 
 Why lead a Product Design team at LinkedIn?
 
 
 <ul>
 <li>
 Get the resources you need to hire, grow, and retain top design talent
 </li>
 <li>
 Develop deep understanding of a dynamic, complex product ecosystem
 </li>
 <li>
 We&rsquo;re committed to compassionate, empathetic leadership
 </li>
 <li>
 We value inclusivity and trust, the foundations of a well-supported team
 
 
 
 </li>
 </ul>
 You&rsquo;ll shape the future of the business in collaboration with product and engineering partners, and design teams across the organization. Come lead a diverse, empowered team, designing for the world&rsquo;s workforce.
 
 
 Learn more about our design community at design.linkedin.com
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Define, direct, and oversee the creative direction of our suite of products with an incredible sense of craft and attention to detail
 </li>
 <li>
 Proactively seek opportunities to drive marketplace growth and integrate with other LinkedIn business solutions
 </li>
 <li>
 Effectively communicate ideas, design rationale and specifics of the design approach
 </li>
 <li>
 Create holistic design solutions that address business, brand, and user needs
 </li>
 <li>
 Manage, coach, and provide directed feedback to support people in their growth and the delivery of quality experiences
 
 
 
 </li>
 </ul>
 Application Requirements:
 
 
 <ul>
 <li>
 To be considered for this position, you must include your portfolio, website or other samples of work.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Basic Qualifications:
 
 
 <ul>
 <li>
 BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience
 </li>
 <li>
 Minimum of 6+ years of experience managing and directing creative projects
 </li>
 <li>
 Experience directing and guiding a team through a complete lifecycle of several launched projects
 
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Strong experience in delivering/managing large-scale projects independently; Projects are forward-thinking and shape the future of the business;
 </li>
 <li>
 Demonstrated ability to drive strategy and vision for respective projects and teams
 </li>
 <li>
 Strong ability to deliver design solutions for unstructured problems that have many dependencies
 </li>
 <li>
 Embraces ambiguity and can transform it into effective, actionable plans
 </li>
 <li>
 Strong ability to develop a team to become the next generation of key contributors within the design team &ndash; promoting sharing work openly and welcoming feedback
 </li>
 <li>
 Identifies cross-team dependencies
 </li>
 <li>
 Have managed and led portfolio of products
 </li>
 <li>
 Have led AI product design initiatives
 </li>
 <li>
 Brings multiple design teams together to drive broader alignment
 
 
 
 </li>
 </ul>
 Suggested Skills:
 
 
 <ul>
 <li>
 Product Thinking
 </li>
 <li>
 System and Platform Thinking
 </li>
 <li>
 Visual and Interaction Design
 </li>
 <li>
 Storytelling
 </li>
 <li>
 Leadership
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Senior Manager, Product Design

Schneider Electric

<div>
 
 We are looking for an experienced
 
 Virtual Service Sales Manager
 
 to lead and coach a team of Virtual Service Sales Representatives (VSSRs). This role focuses on driving order and revenue targets by selling a broad range of technical services&mdash;maintenance, spare parts, training, testing&mdash;related to electrical equipment installed at customer sites.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 ✅ Lead, organize, and coach a team of VSSRs to achieve sales targets
 
 
 ✅ Drive prospecting strategies, monitor calls, and provide coaching for improvement
 
 
 ✅ Ensure accurate usage of
 
 bFO (Salesforce)
 
 and leverage Schneider Electric digital tools
 
 
 ✅ Define clear sales quotas and deliver accurate forecasting
 
 
 ✅ Achieve on-time contract renewals and capture assets coming out of warranty
 
 
 ✅ Remove roadblocks and provide resources to enable team success
 
 
 ✅ Collaborate with Outside Service Sales Managers and BU Account Managers for cross-selling opportunities
 
 
 ✅ Monitor KPIs, pipeline, and hit rates; identify improvement areas and implement solutions
 
 
 ✅ Deploy global Virtual Sales Playbook and new sales initiatives
 
 
 ✅ Create a motivating team culture based on empowerment, collaboration, and achievement
 
 
 
 
 
 
 People Leadership
 
 
 
 ✔ Attract, recruit, and develop a high-performing virtual sales team
 
 
 ✔ Prepare future leadership pipeline and nurture diverse talent
 
 
 ✔ Drive skill development in technical knowledge, communication, and virtual selling
 
 
 ✔ Ensure career plans and continuous development for each team member
 
 
 ✔ Foster an open communication environment and promote Schneider Electric values
 
 
 
 
 
 
 Key Success Factors
 
 
 <ul>
 <li>
 Strong team spirit and motivation to achieve ambitious sales goals
 </li>
 <li>
 Effective collaboration with Outside Sales, Marketing, and Operations teams
 </li>
 <li>
 Ability to transform business from reactive to proactive with a focus on recurring revenues
 </li>
 </ul>
 <li>
 </li>
 
 
 Qualifications
 
 
 
 🎓 Minimum 15 years of work experience, including at least 5 years in technical sales
 
 
 📈 Strong understanding of the full sales cycle&mdash;from prospecting to closing
 
 
 💡 Proven experience in team leadership and virtual selling strategies
 
</div>

Senior General Manager

Planview

<div>
 
 Company Overview
 
 
 
 Planview has one mission: to build the future of connected work, from ideas to impact.
 
 
 As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry&rsquo;s most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100.
 
 
 At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We&rsquo;re proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere.
 
 
 Learn more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and X.
 
 
 
 The Opportunity
 
 
 
 As a seasoned experienced professional advanced in your area of expertise, the Sr. HR Business Partner is responsible for implementing strategic HR programs aligned with business goals for Planview India. This role functions as a key, influential partner to business &amp; leadership teams, driving the people agenda and providing solutions to complex issues in creative and effective ways.
 
 
 The successful candidate will accelerate business growth and amplify organizational culture through organization and talent strategies that ensure Planview India has the right skill sets, structure, and environment to foster high-performing teams.
 
 
 You will act as a people champion, a business accelerator, and a data-driven change leader. This is an individual contributor role that operates with minimal supervision.
 
 
 
 What You'll Do
 
 
 
 
 Strategic HR Leadership and Consulting
 
 
 
 Act as a key partner to leadership teams with direct accountability for driving the people agenda.
 
 
 Provide thought leadership to managers and key stakeholders as input to direction setting.
 
 
 Use a deep understanding of the business strategy to identify required future skills and capabilities, and build plans to hire, develop, and retain the necessary talent.
 
 
 
 Organizational Design and Change Management
 
 
 
 Lead organizational change management efforts and strategic improvements to organizational design.
 
 
 Frame organizational design options that accelerate speed and reduce friction in getting work accomplished.
 
 
 
 Talent Management and Performance
 
 
 
 Drive performance management strategies, coaching leaders to effectively manage performance in the best interest of the business.
 
 
 Collaborate with leaders on leadership development and management enablement.
 
 
 Drive improvement efforts in key metrics such as engagement, retention, and leadership capability.
 
 
 
 HR Operations Excellence
 
 
 
 Lead employee relations initiatives, including complex issues that may require leadership support.
 
 
 Operate seamlessly with key partners across the broader Global HRBP&rsquo;s, Talent Development, Talent Acquisition, Total Rewards, and HR Operations.
 
 
 Use HR technologies and people analytics platforms to work quickly and proactively identify trends.
 
 
 Implement HR policies and procedures and suggest/implement HR process optimization.
 
 
 
 What You'll Bring
 
 
 
 10+ years&rsquo; experience in an HR role partnering with executives to build high-performing teams and lead change.
 
 
 Bachelor&rsquo;s or master&rsquo;s degree (in a Human Resources-related field preferred), or equivalent work experience.
 
 
 Strong business acumen&mdash;demonstrated ability to learn business objectives quickly and influence talent and organizational decisions that impact business outcomes.
 
 
 Experience building organization strategy and talent plan that sets clear talent priorities.
 
 
 Experience building trusted relationships with executives as well as managers and employees.
 
 
 Advanced understanding of HR metrics and analytics; strong analytical skills with the ability to take direct ownership of interpreting data and using data to influence decision making.
 
 
 Knowledge of HR laws and regulations, including solid understanding of laws and regulations.
 
 
 
 Key Competencies:
 
 
 
 
 Drives Results
 
 
 
 Ability to effectively set, pursue, and achieve goals while delivering high-quality outcomes. A commitment to excellence, accountability for outcomes, and the ability to
 
 
 adapt strategies to achieve success.
 
 
 
 Build Collaborative Relationships
 
 
 
 Builds constructive relationships across all levels, functions, and geography. Works collaboratively with others across the organization to achieve shared objectives
 
 
 Collaborating and Influencing.
 
 
 
 Be Adaptable
 
 
 
 Readily responds to change, being nimble, and able to adjust priorities, plan, or strategies quickly. Deals constructively with problems that do not have clear solutions or outcomes.
 
 
 
 Create the New &amp; Different
 
 
 
 Thinks outside the box and embraces a growth mindset to identify new opportunities and solutions. Thinks and talks in global terms and introduces new ways of looking at problems.
 
 
 
 Benefits At Planview
 
 
 
 At Planview, you&rsquo;ll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy:
 
 
 <ul>
 <li>
 Unplugged Days: 4 company-wide paid days off per year to recharge and relax.
 </li>
 <li>
 Generous PTO offerings (region dependent).
 </li>
 <li>
 Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support.
 </li>
 <li>
 Paid time to volunteer through Planview&rsquo;s Force for Good Week.
 </li>
 <li>
 Employee Referral bonus program.
 </li>
 <li>
 Weekly office lunches for hybrid team members and social events.
 </li>
 <li>
 Flexible work hours/environment.
 
 
 </li>
 </ul>
 Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you!
 
 
 
 Diversity, Equity and Inclusion at Planview
 
 
 
 As part of our efforts to build a workforce with diverse talent, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience. Reasonable accommodations for the interview process can be requested by emailing recruitment@planview.com.
</div>

Senior Product Manager - Enterprise Commerce

Explore 733+ Customer success manager linkedin talent solutions in Mangaluru India this December. Find roles across top companies and apply now to boost your career.