customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

customer sales representative Jobs in Lahore

customer sales representative

customer sales agent

customer success & support lead Jobs in Lahore

customer success & support lead

customer success support lead

Avanceon Middle East & South Asia

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a Customer Success &amp; Support Lead with a solid engineering background and a strong commercial mindset. Beyond managing the post-sales lifecycle, this role demands someone who can confidently navigate senior stakeholders, influence decision-making, and actively drive revenue expansion through upsells and cross-sells.
 <br/>
 <br/>
 If you excel at building credibility, creating commercial value, and converting customer needs into growth opportunities, you will thrive here.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Success Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own the complete customer lifecycle from onboarding to value realization, renewal, and long-term retention.
  </li>
  <li>
   Develop success plans aligned to measurable business outcomes and customer KPIs.
  </li>
  <li>
   Monitor product adoption, realize value, drive engagement, and intervene proactively to mitigate risks.
  </li>
  <li>
   Conduct structured business reviews, health assessments, and strategic feedback sessions.
  </li>
  <li>
   Build strong executive-level relationships across customer accounts.
  </li>
  <li>
   Drive commercial expansion by understanding customer priorities and aligning them with product capabilities.
  </li>
  <li>
   Strengthen account relationships to secure renewals and minimize churn.
  </li>
  <li>
   Act as the internal &ldquo;customer advocate&rdquo; to ensure performance, service quality, and value delivery remain aligned with commercial objectives
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Support &amp; Operational Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead front-line support operations ensuring timely resolution of issues with clear, transparent communication.
  </li>
  <li>
   Strengthen support workflows, escalation protocols, and SLAs.
  </li>
  <li>
   Maintain and continuously improve internal knowledge repositories.
  </li>
  <li>
   Work closely with engineering/product teams to resolve technical issues with precision.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sales, Stakeholder Management &amp; Business Enablement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong sales acumen with the capability to navigate senior stakeholders and steer commercial conversations toward upsell outcomes.
  </li>
  <li>
   Work closely with Sales to shape renewal strategies, negotiate terms, and support commercial proposals.
  </li>
  <li>
   Provide deep customer insights that guide sales positioning and product strategy.
  </li>
  <li>
   Support opportunity scoping, technical clarifications, and solution tailoring during expansion discussions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering (Electrical, Electronics, Mechatronics, Industrial, Software, or related fields).
  </li>
  <li>
   3 to 5 years of experience in customer success, sales, customer support, account management, or technical client-facing roles.
  </li>
  <li>
   Strong technical acumen with ability to interpret solution architectures and operational workflows.
  </li>
  <li>
   Advanced Excel skills; working experience with Jira, HubSpot; and ability to leverage automation tools for reporting and customer management.
  </li>
  <li>
   Proven record of driving commercial conversations, influencing stakeholders, and closing upsell/cross-sell opportunities.
  </li>
  <li>
   Exceptional stakeholder management skills, capable of engaging both operational teams and senior executives with confidence.
  </li>
  <li>
   Excellent communication, negotiation, conflict resolution, and analytical problem-solving skills.
  </li>
 </ul>
</div>


Customer Success & Support Lead

Avanceon

<div><p><b>About the Role</b></p>
<p>We are seeking a Customer Success &amp; Support Lead with a solid engineering background and a strong commercial mindset. Beyond managing the post-sales lifecycle, this role demands someone who can confidently navigate senior stakeholders, influence decision-making, and actively drive revenue expansion through upsells and cross-sells.</p>
<p>If you excel at building credibility, creating commercial value, and converting customer needs into growth opportunities, you will thrive here.</p>
<p><b>Key Responsibilities</b></p>
<p><b>Customer Success Leadership</b></p>
<ul><li>Own the complete customer lifecycle from onboarding to value realization, renewal, and long-term retention.</li><li>
Develop success plans aligned to measurable business outcomes and customer KPIs.</li><li>
Monitor product adoption, realize value, drive engagement, and intervene proactively to mitigate risks.</li><li>
Conduct structured business reviews, health assessments, and strategic feedback sessions.</li><li>
Build strong executive-level relationships across customer accounts.</li><li>
Drive commercial expansion by understanding customer priorities and aligning them with product capabilities.</li><li>
Strengthen account relationships to secure renewals and minimize churn.</li><li>
Act as the internal &ldquo;customer advocate&rdquo; to ensure performance, service quality, and value delivery remain aligned with commercial objectives</li></ul>
<p><b>Customer Support &amp; Operational Excellence</b></p>
<ul><li>Lead front-line support operations ensuring timely resolution of issues with clear, transparent communication.</li><li>
Strengthen support workflows, escalation protocols, and SLAs.</li><li>
Maintain and continuously improve internal knowledge repositories.</li><li>
Work closely with engineering/product teams to resolve technical issues with precision.</li></ul>
<p><b>Sales, Stakeholder Management &amp; Business Enablement</b></p>
<ul><li>Strong sales acumen with the capability to navigate senior stakeholders and steer commercial conversations toward upsell outcomes.</li><li>
Work closely with Sales to shape renewal strategies, negotiate terms, and support commercial proposals.</li><li>
Provide deep customer insights that guide sales positioning and product strategy.</li><li>
Support opportunity scoping, technical clarifications, and solution tailoring during expansion discussions.</li></ul>
<p><b>Required Skills &amp; Experience</b></p>
<ul><li>Bachelor's degree in Engineering (Electrical, Electronics, Mechatronics, Industrial, Software, or related fields).</li><li>
3 to 5 years of experience in customer success, sales, customer support, account management, or technical client-facing roles.</li><li>
Strong technical acumen with ability to interpret solution architectures and operational workflows.</li><li>
Advanced Excel skills; working experience with Jira, HubSpot; and ability to leverage automation tools for reporting and customer management.</li><li>
Proven record of driving commercial conversations, influencing stakeholders, and closing upsell/cross-sell opportunities.</li><li>
Exceptional stakeholder management skills, capable of engaging both operational teams and senior executives with confidence.</li><li>
Excellent communication, negotiation, conflict resolution, and analytical problem-solving skills.</li></ul></div>

Instacare Technologies

<p>We&rsquo;re seeking an <b>IT Support Manager</b> to lead our Customer Success team, manage post-sale relationships, and ensure our clients (doctors, clinics, hospitals, pharmacies and labs) achieve full value from the platform. This role requires a strategic thinker who can lead onboarding, support retention, mentor team members, and serve as the bridge between customers and product teams.</p><p><b>Key Responsibilities</b></p><ul><li>Own the entire customer lifecycle from onboarding to retention and upsell.</li><li>Coordinate onboarding processes: training, implementation checklists, initial data setup.</li><li>Act as the main point of contact for key clients, ensuring satisfaction and adoption.</li><li>Monitor client health (usage data, feedback, issues) and proactively prevent churn.</li><li>Collaborate with product and support teams to address client needs and improve services.</li><li>Oversee support tickets, escalations, and ensure resolution SLAs are met</li><li>Mentor and manage a small team of Customer Success Executives</li><li>Prepare monthly reports: onboarding progress, churn risks, client feedback, upsell opportunities</li><li>Drive customer engagement with new features, modules, and services</li><li>Build long-term relationships with client stakeholders (hospital admin, doctors, etc.)</li><li>Manage renewal and upgrade conversations in coordination with Sales team</li></ul><p><b>Requirements</b></p><ul><li>5&ndash;7 years of experience in Customer Success, Account Management, Implementation, or Client Services (preferably in <b>SaaS, software, or healthcare tech</b>)</li><li>Excellent verbal and written communication skills in English &amp; Urdu</li><li>Strong problem-solving, conflict resolution, and relationship-building abilities</li><li>Familiar with onboarding, training, and usage adoption for software tools</li><li>Experience with hospitals, clinics, EMR systems, or B2B SaaS is a strong plus</li><li>Strong leadership and people management skills</li><li>Tech-savvy and capable of understanding software workflows and configurations</li><li>Detail-oriented with a data-driven mindset</li></ul><p><b>Education</b></p><ul><li>Bachelor&rsquo;s degree required (BBA, MBA, Health Administration, Computer Science, or related)</li><li>Certification in Customer Success, Project Management, or Healthcare IT is a plus.</li></ul><p><b>Salary &amp; Benefits</b></p><p>Competitive market salary</p><p>Monthly performance bonuses (based on retention, onboarding metrics)</p><p>Annual performance review with promotion opportunity</p><p>Flexible working hours (if needed)</p><p>Opportunity to work with a leading healthcare software platform in Pakistan</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Software Success / IT Support (Manager)

Connexis Pvt. Limited

<p><b>Position Overview</b></p><p>The Asst. Manager Technical/Operations is responsible for building and maintaining a high performing, supportive, and an awesome team of Solutions Consultants. The primary objective will be to coach and empower the team to deliver the best customer experience spanning from presales, onboarding, support, and renewal. This position will also require you to be comfortable engaging with customers and helping out the team with demos, tickets, and renewal conversations as needed. This is a people leadership role reporting to the top Management.</p><p><b>Responsibilities</b></p><p>As the Asst. Manager Technical/Operations your duties will include:</p><ul><li>Leading a team of Solutions Development and Customer Services based in Lahore</li><li>Coaching and mentoring of team members</li><li>Achieving department SLAs, metrics, and OKRs</li><li>Resource scheduling for team and Projects</li><li>Evaluate team member performance based on KPI&rsquo;s</li><li>Professional development and career pathing</li><li>Owning and resolving customer escalations</li><li>Providing direct customer support as needed</li><li>Working on continuous process improvements and projects</li><li>Define success and help the team achieve success</li><li>Hire, Train and onboard new employees</li></ul><p><b>Minimum Requirements</b></p><ul><li>You are a role model and lead through inspiration, perspiration, and determination.</li><li>Comfortable wearing many hats</li><li>Adept at conflict resolution and handling escalations</li><li>Ability to troubleshoot and problem solve</li><li>Comfortable working cross-functionally with other teams</li><li>Excellent verbal and written communication skills. You know what to say and how to say it</li><li>Keen attention to detail</li><li>Commitment to learning and continuous improvement</li><li>Thrives in a fast-paced, dynamic environment and able to work independently and as a team</li><li>Previous experience leading teams</li><li>Bachelor's degree in engineering or computer Sciences</li><li>3+ years of equivalent work experience</li><li>Experience in customer relationship management</li></ul><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs100,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Operations: 1 year (Required)</li></ul><p>Work Location: In person</p>

Assistant Manager Operations

Taxgpt

<div></div><div><div><div><p>Join our team to provide frontline customer support while helping implement AI-driven tools and processes. You'll work alongside sales, product, and engineering teams to resolve issues, maintain support resources, and contribute to operational improvements.</p><div><div><div><div><div>
</div></div><div>Lahore, Pakistan (On-Site)</div></div><div><div><div>
</div></div><div>Full time</div></div></div></div><div><div>
</div></div></div></div><div></div><div><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
We're seeking a Customer Support Representative to join our offshore team and become a cornerstone of our customer success operations. You'll deliver exceptional support while helping architect AI-driven systems that enhance efficiency and drive collaboration across sales, product, and engineering teams.</p><p>
This role is ideal for individuals who thrive in high-growth environments and are passionate about leveraging AI, automation, and customer success platforms to scale support operations without sacrificing quality.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><h4 class="jobSectionHeader"><b>
Customer Support Operations</b></h4><ul><li>
Lead customer interactions from first contact through resolution, ensuring timely, high-quality responses to both technical and non-technical issues</li><li>
Develop and refine scalable support processes that improve efficiency while maintaining a seamless customer experience</li><li>
Build and maintain self-service resources (knowledge base, help center, FAQs) to empower customers and reduce repetitive inquiries</li><li>
Act as the voice of the customer, identifying patterns in feedback and challenges, then translating them into actionable product insights</li></ul><h4 class="jobSectionHeader"><b>
Cross-Functional Collaboration</b></h4><ul><li>
Partner closely with engineering teams to validate, triage, and resolve product bugs through Jira and Slack workflows</li><li>
Work with sales and product teams to share customer insights that drive product improvements and strategic decisions</li><li>
Collect and analyze customer feedback, providing data-driven recommendations to enhance our offerings</li></ul><h4 class="jobSectionHeader"><b>
AI &amp; Automation</b></h4><ul><li>
Leverage AI and automation to streamline support ticketing, workflows, and customer interactions, improving response times and resolution efficiency</li><li>
Manage and optimize customer success platforms (Intercom, Customer.io, HubSpot) to enhance communication and automation</li><li>
Continuously explore and implement AI-driven solutions that improve support quality while maintaining a human-first, empathetic approach</li><li>
Design automated workflows that scale operations without compromising the customer experience</li></ul><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Bring</b></h3><ul><li>
3+ years in customer support or customer-facing roles, with demonstrated experience building and scaling support operations from the ground up</li><li>
Strong proficiency with customer support platforms (Intercom, Customer.io, HubSpot), including automation and workflow optimization</li><li>
Experience using Jira and Slack for effective engineering team communication and issue triage</li><li>
Excellent communication skills&mdash;you can translate complex technical issues into clear, actionable guidance for both customers and internal teams</li><li>
Strong technical validation skills to test and verify customer-reported issues before escalating to engineering</li><li>
Data-driven mindset with experience analyzing customer feedback and metrics to identify improvement opportunities</li><li>
Demonstrated ability to leverage AI and automation to optimize processes and scale operations</li></ul><h3 class="jobSectionHeader"><b>
Nice-to-Haves</b></h3><ul><li>
Experience implementing AI chatbots, predictive analytics, or machine learning applications in customer support</li><li>
Basic knowledge of APIs and integrations for customizing support workflows</li><li>
Familiarity with analytics tools for deeper customer data insights.</li><li>
Background in SaaS, fintech, or startup environments</li><li>
Experience in tax, accounting, or financial services industries</li></ul><h3 class="jobSectionHeader"><b>
Our Hiring Process</b></h3><h4 class="jobSectionHeader"><b>
Step 1: Application (10 minutes)</b></h4><p>
Click &lsquo;&rsquo; and fill out the application form. We&rsquo;ll review and respond quickly.</p><h4 class="jobSectionHeader"><b>
Step 2: Take Home Assignment (~2-3 hours)</b></h4><p>
After passing the initial screening, you will receive a take-home assignment that takes 2-3 hours.</p><h4 class="jobSectionHeader"><b>
Step 3: Virtual Interview (45 min)</b></h4><p>
If you pass the assignment screening, you will be invited to an online interview with the hiring manager.</p><h4 class="jobSectionHeader"><b>
Step 4: [potential] Virtual Interview (30 min)</b></h4><p>
You may also be invited to an online interview with our founder and CEO, pending their availability.</p><p><b>
Timeline</b></p><p>
We move fast and aim to close this job in one week.</p><p>
If you're ready to make a big impact on a small team and take your career to the next level, apply today to join our team at TaxGPT. We can't wait to meet you!</p><p>
At TaxGPT, we are committed to fostering a diverse and inclusive work environment. We believe that diversity in all its forms &ndash; race, gender, nationality, religion, sexual orientation, and beyond &ndash; enriches our perspectives and enhances our product. Each member of our team brings unique experiences, skills, and viewpoints to the table, and it's this mosaic of backgrounds that drives our innovation forward. We provide equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or veteran status. Join us in building a future where technology breaks barriers and creates opportunities for all.</p><p>
The base pay range for this role is $24,000 &ndash; $36,000 per year.</p></div></div><div></div>

Customer Support Representative, Offshore

iTechNets

<p><b>Job description:</b></p><p>Would you like to be part of a business development team with a high-paying commission structure and all the autonomy you could dream of in a mission-driven company?</p><p>We are an IT Solutions Provider company seeking a highly motivated and skilled Sr. Business Development Executive to join our team. As a BDE, you will be responsible for generating leads, managing Upwork and other freelancing platforms, cold calling, client communication, sales, and customer success.</p><p><b>Responsibilities:</b></p><ul><li>Conduct research and analysis to identify potential leads and business opportunities.</li><li>Strategically manage and optimize Upwork profiles to attract high-quality clients.</li><li>Identify relevant job postings on Upwork and write tailored proposals to generate leads.</li><li>Develop and execute strategies for outbound lead generation and business outreach.</li><li>Make cold calls/emails to prospective clients to introduce our services and secure meetings.</li><li>Manage client communication and build strong relationships to understand their needs.</li><li>Negotiate and close deals to meet or exceed sales targets.</li><li>Collaborate with internal teams to ensure smooth project handover and client satisfaction.</li><li>Provide exceptional post-sales support to ensure repeat business and client retention.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li></ul><p><b>Experience &amp; Skills:</b></p><ul><li>3+ years in IT/software sales or business development.</li><li>2+ years of proven success on Upwork or similar freelancing platforms (proposal writing, bidding, profile optimization).</li><li>Lead Generation: 2 years (Required)</li><li>Cold Emailing &amp; Cold Calling: 2 years (Required)</li><li>Experience in managing the full sales cycle &mdash; from lead gen to closing.</li><li>Familiarity with CRM tools (e.g., HubSpot, Zoho, Pipedrive).</li><li>Strong communication, negotiation, and presentation skills.</li><li>Experience or interest in the software and AI industry is a strong plus.</li><li>A self-starter mindset with the ability to work independently and meet deadlines.</li></ul><p><b>Location Requirement:</b></p><ul><li>Lahore &ndash; Must be able to reliably commute or plan to relocate before starting work (Required)</li><li>Job Type: Full-time</li></ul><p><b>Experience:</b></p><ul><li>IT industry: 2 years (Required)</li><li>Upwork: 2 years (Required)</li><li>Lead generation: 3 years (Required)</li><li>Work Location: In person</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs150,000.00 per month</p><p>Work Location: In person</p>

Business Development Executive (BDE)

Lumovy Technology Solutions

<div>
 <strong>
  About Illumina Technology Solutions, LLC
  <br/>
  <br/>
 </strong>
 At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.illuminatechnology.com
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The
 <strong>
  <strong>
   Customer Success Specialist within
  </strong>
 </strong>
 the
 <strong>
  <strong>
   Customer Experience &amp; Growth (CXG)
  </strong>
 </strong>
 team for
 <strong>
  <strong>
   Business Applications
  </strong>
 </strong>
 plays a critical role in driving and delivering high-impact partner-facing events, such as the
 <strong>
  <strong>
   Dynamics 365 Solution Architect Bootcamps
  </strong>
 </strong>
 and related skilling events. These events are targeted at strategic partners (SIs and/or ISVs) working with
 <strong>
  <strong>
   Dynamics 365
  </strong>
 </strong>
 ,
 <strong>
  <strong>
   Power Platform
  </strong>
 </strong>
 , and
 <strong>
  <strong>
   Copilot Studio/AI Agent development
  </strong>
 </strong>
 .
 <br/>
 <br/>
 The primary objective is to enhance partner capability, drive product adoption, and boost customer success through best practice sharing, deep technical skilling, and alignment with product teams. This is a highly collaborative and cross-functional role involving coordination across internal product teams, FastTrack, solution architects, and external partners.
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Demand Generation &amp; Partner Registration
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Develop and execute demand generation plans and recruitment strategies targeting qualified partner audiences.
  </li>
  <li>
   Manage partner event communications (invitations, RSVPs, agenda creation, etc.) and track engagement through registration lifecycle.
  </li>
  <li>
   Facilitate partner qualification, registration, and approval processes with timely communication.
  </li>
  <li>
   Track and report on registration status to internal stakeholders through weekly updates, v-team meetings, and email communications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Content Management
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Partner with Product Teams and Solution Architects to develop event content by product track.
  </li>
  <li>
   Manage content schedules and milestones; ensure alignment with event timelines.
  </li>
  <li>
   Support presenters with templates, logistics, and review processes.
  </li>
  <li>
   Coordinate and manage office hours for content support.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   End-to-End Event Planning &amp; Project Management
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Lead project planning, status reporting, and weekly cross-functional stand-ups.
  </li>
  <li>
   Maintain and execute against a detailed project timeline across all event workstreams.
  </li>
  <li>
   Collaborate with the FastTrack Team for pre-event operations including travel, venue, catering, and logistics.
  </li>
  <li>
   Ensure seamless onsite operations during 3-day bootcamps across regions (e.g., AV, room setup, catering, partner communications).
  </li>
  <li>
   Respond to and resolve real-time onsite issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Post-Event Wrap-Up
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Collect, analyze, and report on post-event survey feedback.
  </li>
  <li>
   Conduct internal debriefs to extract lessons learned and integrate into future planning.
  </li>
  <li>
   Deliver post-event reports, including participation metrics and recommendations for improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Continuous Improvement
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Administer partner surveys and internal retrospectives to gather insights and ensure continuous program enhancement.
  </li>
  <li>
   Maintain partner satisfaction and program growth as key success metrics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Core Skills &amp; Competencies
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Strong interpersonal, verbal, and written communication skills.
  </li>
  <li>
   Excellent organization and attention to detail.
  </li>
  <li>
   Self-motivated with proactive follow-up and project ownership.
  </li>
  <li>
   Capable of working independently and cross-functionally with diverse teams.
  </li>
  <li>
   Strong presentation and stakeholder engagement skills.
  </li>
  <li>
   Analytical mindset and adaptability to manage multiple priorities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience at Microsoft or with the Microsoft partner channel.
  </li>
  <li>
   Background as a Partner or Customer Success Manager.
  </li>
  <li>
   Experience in customer/stakeholder-facing relationship roles.
  </li>
  <li>
   Prior event management experience is a strong plus.
  </li>
  <li>
   Familiarity with Microsoft products, especially Dynamics 365, Power Platform, and Copilot Studio.
  </li>
  <li>
   Comfortable working 3&ndash;4+ hours during Pacific Time business hours.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Performance Indicators
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Partner satisfaction and feedback.
  </li>
  <li>
   Growth and expansion of the partner skilling program.
  </li>
  <li>
   Timely and effective cross-team communication and coordination.
  </li>
  <li>
   Execution excellence across logistics, content, and stakeholder engagement.
   <br/>
   <br/>
  </li>
 </ul>
 We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
</div>


Customer Success Specialist

Explore 2045+ Customer success support lead in Lahore this December. Find roles across top companies and apply now to boost your career.

2045 customer success support lead jobs IN Lahore

Customer Success & Support Lead

Customer Success & Support Lead

Software Success / IT Support (Manager)

Assistant Manager Operations

Customer Support Representative, Offshore

Business Development Executive (BDE)

Customer Success Specialist